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Hartley Bay Marina

2870 Hartley Bay Rd, French River, Ontario P0M 1A0, Canada
Hartley Bay Marina
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11 reviews from our community

Traveler rating
    7
    3
    0
    0
    1
See reviews for
8
1
Solo
0
Business
0
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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  • English first
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English first
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    (11)
  • Mar-May only
    (1)
  • Jun-Aug only
    (7)
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    (1)
  • Dec-Feb only
    (2)
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Brampton, Canada
2 reviews
5 of 5 stars Reviewed March 24, 2015

Where to start! This trip was absolutely amazing! This was our first Canoe trip on the French river. We lucked out as it was just us and our guide! It was nice for both my partner and myself as it allowed us to have some us time as well as to experience something we both enjoy immensely. Our guide was... More 

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HartleyBayMarina, Manager at Hartley Bay Marina, responded to this review

We are glad to hear that you guys had a great time on your guided canoe vacations with Outervision Adventure tours!! Thanks for the review! More 

toronto
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed July 21, 2014

this was my 4th french river excursion but the first time i had launched a kayak trip from the French River to Georgian bay using Hartley Marina as the launch site. Clean, efficient and very helpful staff assisted the two of us, help us on the navigation, parked our cars and made us feel very comfortable. The staff was courteous... More 

Was this review helpful? Yes 1
hamilton
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 22, 2014

We planned a last minute fishing trip late september and headed up north , We got to the trading post info centre in alban and got their number and called them , They were surprised we were so close but more than happy to accommodate us. The owners were very nice people , the location was great caught lots of... More 

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Chatham, Canada
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 10, 2014

I am writing this little story because of rating I read. I strongly disagree with the fellow who put down Hartley Bay owners and their employees. When I and a friend went to spend a week on the French River we felt as though they could not do enough to make us feel at home, they helped with all our... More 

Was this review helpful? Yes 2
Sudbury, Canada
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 26, 2013

We've been going to the marina for years. The family and staff are great and making sure everyone has a great and safe experience is of utmost importance to them. All questions are answered and they will guide you to make sure you know where to go on this extensive and remote river system. The people there work hard and... More 

Was this review helpful? Yes 2
Woodbridge, Canada
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 2, 2013

I went with my wife for a canoe week in the French River Delta in August 2013. The staff was very helpful, friendly and answered each of my 200 questions with endurance. Even my dog got some cookies for free from the boat house staff. Considering it is a monopole business as the access point for the Delta i didn't... More 

Was this review helpful? Yes 2
Sudbury, Canada
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 2, 2013

This is a top notch marina! The service is always quick and friendly. We are regularly impressed by the staff's knowledge and excellent customer service. There is everything you need to get going on the water and all the assistance you could dream of. The Palmer family is a resourceful one and always willing to go the extra mile for... More 

Was this review helpful? Yes 2
Sudbury, Canada
1 review
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed July 21, 2013

I am terribly disappointed in the hartley bay marina's customer service and completely unprofessional interactions with me as a customer. I was there a couple of years ago and had also found that the staff spoke to me in a very rude and condescending manner. I told myself the owner was just having a bad day and went on to... More 

Was this review helpful? Yes 6
HartleyBayMarina, Guest Relations Manager at Hartley Bay Marina, responded to this review

We're sorry that your experience through our marina was not a great one. Providing friendly and courteous service is high on our list of priorities however we have rules and policies in place to ensure the safety of all persons and vehicles on our property and unfortunately we have to enforce them from time to time. We thank you for... More 

toronto
Contributor
12 reviews 12 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed July 4, 2013

I have been using the Palmers Marina for years to get to our family retreat on the French River. Prompt service both launching our boat and pulling it out and they always make the hassle of transferring stuff from our car to our boat a breeze. Also great for gas, water, and ice all week long. They also fixed my... More 

Was this review helpful? Yes 4
toronto
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 16, 2013

If you are looking for a great place to fish,swim and have a BBQ while enjoying the beautiful view of the French River, this is the place! Cabins are clean,well maintained and very comfortable.The staff are all friendly and very informative, they make you feel part of the family. Marina staff are quick with all your fuel,bait ,etc. needs and... More 

Was this review helpful? Yes 4
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