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Holiday Inn Express Magnolia/Lake Columbia

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1604 East Main, Magnolia, AR 71753
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1 room 1 adult
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Holiday Inn Express Magnolia\/Lake Columbia
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34 Reviews from our TripAdvisor Community

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Tulsa, Oklahoma
Level Contributor
17 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed December 3, 2015

The Holiday Inn Express in Magnolia, AR, is attractively situated in front of a storage locker facility--they share the same drive--with not quite enough parking for all the rooms they hope to rent. The property is undergoing extensive renovations that might improve the experience some. Check in--amid the dust and destruction--is straightforward enough; however, the staff, while crisply professional, lack... More 

Helpful?
Thank RoyalCrownCola
IHGCare, Guest Relations Manager at Holiday Inn Express Magnolia/Lake Columbia, responded to this review

Dear RoyalCrownCola, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about the bed and room amenities. However, we’re sorry we fell below your expectation regarding the renovation, room layout and the lack of closet. We will address these concerns. We take all... More 

Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed October 7, 2015

I have become accustomed to the clean, modern, customer focused value of Holiday Inn Express over the last few years. There when needing a room in Magnolia, AR, I didn't hesitate to make a reservation at Holiday Inn Express. I made my reservation via their toll free reservation number. The reservation process was exactly what I expected from Holiday Inn... More 

Helpful?
1 Thank keepitgoin
Liz C, Front Office Manager at Holiday Inn Express Magnolia/Lake Columbia, responded to this review

Good evening from the Holiday Inn Express Magnolia. We appreciate you taking the time to let us know how you enjoyed your most recent stay with us. We apologize that our service was not up to your expectations. As you stated in your feedback, we are undergoing renovations to our exterior and interior so we may provide top quality rooms... More 

Port Allen, Louisiana
Level Contributor
45 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed August 7, 2015 via mobile

Everything about the hotel is great. The staff is friendly, the grounds and public areas are clean, the rooms were well maintained, and breakfast was good. So why a 3 rating? I got two rooms for 2 nights and paid almost 150 dollars a room per night. Apparently the area economy allows the price gouging but I am not on... More 

Helpful?
3 Thank Duane S
Dayton, Ohio
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 29, 2015

The staff were all friendly. Arielle at the front desk was very nice as well. I booked a king room with sofa bed Room was clean, had everything I needed i.e. fridge, microwave. Pool was clean. Breakfast was good as well. Had a good stay!

Helpful?
2 Thank Brandy H
Liz C, Front Office Manager at Holiday Inn Express Magnolia/Lake Columbia, responded to this review

Good morning from the Holiday Inn Magnolia Team! We are so glad you enjoyed your most recent stay with us. Thank you for taking the time to complete the review and let us know what you enjoyed about our hotel. Each member of our team from front desk staff to housekeeping and maintenance is devoted to making your stay the... More 

Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 13, 2015

We had the King room with sofa bed which had a frig & microwave. Great stay. No complaints at all. Front desk was very friendly and helpful. Room was very clean. Room was quiet. Air conditioning worked fine. My wife & I usually use stairways and the stairs here are great. Carpeted, wide, air conditioned and well lighted. Breakfast had... More 

Helpful?
Thank Darrell K
Liz C, Front Office Manager at Holiday Inn Express Magnolia/Lake Columbia, responded to this review

Good morning from the Holiday Inn Magnolia team! Thank you for taking the time to post your review about your recent stay with us. We love hearing things each guest enjoyed as well as anything we need to improve on. We will pass along your compliments about the room and the indoor pool to our very dedicated housekeepers and maintenance... More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed April 16, 2015 via mobile

I stayed at this hotel for a week so that I could start my new job in town before I moved to our rent house. The hotel is nice and conveniently located close to most everything in town. The only problem I saw is that the hotel is almost in need of a remodel. The room I was in just... More 

Helpful?
Thank Michael O
Robert E, Front Office Manager at Holiday Inn Express Magnolia/Lake Columbia, responded to this review

We appreciate you taking the time to review our hotel here on TripAdvisor. I am proud to announce that our hotel will be undergoing a full renovation this summer, including all of our guest rooms, public areas, and the hotel exterior. I hope you will be our guest and come see all the exciting changes. Again, thank you for your... More 

Broken Arrow, Oklahoma
Level Contributor
48 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed April 10, 2015

This hotel is clean, employees are polite, but it is expensive for what you get. There is no fridge or microwave in the room. Everything is nice, but dated. We stay in Holiday Inn Expresses all the time and this one is ready for an update. Also the hotel was very expensive compared to what we stay in when we... More 

Helpful?
Thank Dawnelle L
Tracy E, General Manager at Holiday Inn Express Magnolia/Lake Columbia, responded to this review

Thank you so much for choosing Holiday Inn Express in Magnolia, Ar for your recent stay and thank you for the review. We are so excited about our upcoming New Renovation. I would like to personally invite you back when our Renovation is complete! You will find all rooms with refrigerators and microwaves. We are very excited about all the... More 

Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 13, 2014 via mobile

We followed our high school ball team down south to watch them play so we stayed in the same hotel. Very clean hotel and very polite employees especially since we had 2 buses of high school students staying. A bit expensive $169 with all taxes (king room) for a Friday night but worth it after traveling all day. Small 4... More 

Helpful?
Thank Jennifer B
Robert E, Front Office Manager at Holiday Inn Express Magnolia/Lake Columbia, responded to this review

Thank you for taking the time to review our property. Our staff strives to provide excellent service and Southern hospitality, and I am thrilled that we accomplished this goal during your stay. We look forward to serving you and your team(s) in the future! More 

Level Contributor
26 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed August 12, 2014 via mobile

Well last week I stayed in two H I's in Texas! I travel 150 nights a year! This hotel seems clean and well maintained! Their internet is good! But they are WAY TOO EXPENSIVE! I booked a standard room! It doesn't have a microwave or fridge and the tv is small and there is no room at all with the... More 

Helpful?
1 Thank KPTravler
Tracy E, General Manager at Holiday Inn Express Magnolia/Lake Columbia, responded to this review

Thank you for your recent stay at the Holiday Inn Express in Magnolia Ar. I apologize that our hotel did not meet your expectations. We will soon be undergoing renovations and I would like to personally invite you back. We are very excited about the new look and added amenities that we will be providing. Please call me direct at... More 

Hattiesburg, Mississippi, United States
Level Contributor
63 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed July 30, 2014

We have to go to Magnolia on business every so often. We have discovered that the Holiday Inn Express is a good place to stay. The rooms are quiet and comfortable, and the staff members are very friendly and helpful. We will definitely stay there again.

Helpful?
Thank Th0masDH
Tracy E, Manager at Holiday Inn Express Magnolia/Lake Columbia, responded to this review

On behalf of myself and the staff I would like to thank you for the awesome review!! We thrive to provide excellent customer service and I'm glad You will be visiting us again at Holiday Inn Express Magnolia Ar. Thank you so much! More 

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