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Premier Inn Maidstone (A26/Wateringbury) Hotel

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103 Tonbridge Road, Wateringbury ME18 5NS, England
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1 room 1 adult
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Premier Inn Maidstone (A26\/Wateringbury) Hotel
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247 Reviews from our TripAdvisor Community

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Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW via mobile

Upon arrival at this hotel we was greeted by a lovely lady on reception but the strong smell coming from the drains meant we wanted to leave straight away, it was so bad I was almost sick whilst trying to book in, the smell had calmed though by the following day and didn't reach down to our room. The rooms... More 

Helpful?
Thank Cheryl K
Newmarket, United Kingdom
1 review
1 of 5 stars Reviewed 2 weeks ago

Poor. Was told in the morning that I could use my business account card in the restaurant and when I checked in I was then told I could as the restaurant was separate from the hotel. Left me with no dinner and no drinks as I normally book all my expenses to this card. If I was told the right... More 

Review collected in partnership with premierinn.com

Helpful?
Thank danairpowereast
Teignmouth, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

After a long day of driving this Premier Inn was a very welcomed break. The staff were very polite and informative and the room was very clean and comfortable which made for a pleasant and relaxed stay. The next time I'm in this area I will be heading here to stay.

Review collected in partnership with premierinn.com

Helpful?
1 Thank andreweast
Cardiff, United Kingdom
Level Contributor
19 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed December 27, 2015 via mobile

Premier inn is definitely my favorite of the budget chains. This one didn't disappoint. The rooms are a good size, beds are really comfy, they are always clean and well maintained, and nice and quiet. There is lots of parking (go round the back...). There isn't much in the vicinity of the hotel, but if you are just using it... More 

Helpful?
1 Thank 8675309_jennyt
Rochester, United Kingdom
2 reviews
5 of 5 stars Reviewed December 14, 2015

We stayed over night as we attended a Works Christmas Do at The Hop Farm... We were so pleased we chose to stay at the Wateringbury. It has a wonderful feel about it and the atmosphere was great. Although we did not stay for long we were made to feel very welcome. The best part was the room it was... More 

Review collected in partnership with premierinn.com

Helpful?
Thank BabyHippie
United Kingdom
Level Contributor
21 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed November 30, 2015

We needed somewhere to stay, at a moments notice, close to Maidstone but away from the hustle and bustle of the town in order to provide family support. The staff at the Premier Inn were all friendly and very helpful. Our stay coincided with the coldest weekend of the year and whilst the room was adequately warm the corridors were... More 

Review collected in partnership with premierinn.com

Helpful?
1 Thank SpondyKM
Essex, United Kingdom
1 review
2 of 5 stars Reviewed November 9, 2015

Stayed here and first time I've been disappointed by a premier inn hotel. The corridor was smelly and dirty and room had no air con or fan. Car park was full. The room itself was nice and I love premier inn beds. Staff were all friendly too

Review collected in partnership with premierinn.com

Helpful?
Thank Misslisa2u
WhitbreadHotels, Online Customer Service at Premier Inn Maidstone (A26/Wateringbury) Hotel, responded to this review

Hi Misslisa2u Thank you for taking the time to review your stay with us. At Premier Inn it remains our main objective to deliver a high standard of customer service in all our establishments and we do apologise that on this occasion we failed to achieve this. Please be assured that your feedback is very important as it enables us... More 

Level Contributor
26 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
1 of 5 stars Reviewed October 29, 2015

If this wasn't for the generic room I would never book this place, a poor excuse and generally not up to the normal levels of service from Premier Inns. A ground flood room with windows facing directly into the carpark so could not be opened for the noise and fumes. the bar although bright and clean was full of contractors... More 

Helpful?
1 Thank Talldavem
WhitbreadHotels, Online Customer Service at Premier Inn Maidstone (A26/Wateringbury) Hotel, responded to this review

Thank you for taking the time to review your stay at our hotel. It really matters to us that our guests enjoy every aspect of their stay. We sincerely apologise that on this occasion our hotel fell far short of your expectations. We do encourage our guests to speak to the team at the time; our friendly teams are available... More 

London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed October 27, 2015

Lovely clean rooms with very comfortable beds, good wifi, excellent restaurant and bar next door. I cannot fault the service, all the staff from the hotel to the restaurant were very good. Also good parking. Good location to tour Kent. Would definitely stay here again.

Review collected in partnership with premierinn.com

Helpful?
Thank Pauline C
Javron les Chapelles, France
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed October 19, 2015

It was a lovely big room, with a fantastic bed. I've stayed here before and it's always good. It's always nice and clean and I like the restaurant, the food and the staff. Never any problem with parking or noise. It suits us.

Review collected in partnership with premierinn.com

Helpful?
1 Thank Terasa H
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