Hotel was under construction - we did not know until after we checked in, noise and paint fumes were bad. The indoor pool was dry, we had to change rooms 3 times to get one with heat, we paid for a smoking room and ended up in a non smoking room. Continental breakfast was cold coffee, and 2 types of...
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I apologize for any inconvenience that you had during your stay with us. As you pointed out in your comment, we are under renovation. This is not an excuse for poor service, and I apologize. I invite you back for our reopening to stay with us. We decided to stay open during this time to provide a place that is...
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Stay at this property on my way to Dallas front desk was not really friendly.
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Please accept our sincerest apology that you were less than satisfied with your stay. We do appreciate that you brought these issues to our attention. Our goal is 100% satisfaction and we take the comments and suggestions of our guests very seriously and I can assure you that the issues you incurred were an isolated incident and have been corrected....
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My family and I stayed here while passing through. I had read the reviews online and am pleased to say that I agree. The hotel was clean, safe and in a great location for our trip. For the price and amenities, it really can't be beat. We travel through this area on our way to visit family and will be...
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Thank you for taking the time to post your review. We appreciate the kind comments and we look forward to seeing you again.
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We were on our way back from a trip out west and were looking for a reasonably priced room for one night. This Super 8 was clean and comfortable. I would recommend this hotel for anyone passing through the Little Rock area.
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I made a mid-week stop here on the way from Texas to Kentucky and found it a good stop between Dallas and Nashville. I was greeted by a very friendly young man at the front desk and checked in quickly. Close and easy access to the highway, but very quiet inside. The room was large, nicely decorated, and very clean....
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Thank you and appreciated your very nice comments and we are glad you like our hospitality. We are in the process of making ALL our rooms with microwave and refrigerator. Elevator is a challenge and we are looking into options. Again, thank you for your nice comments and give us an opportunity to serve you again.
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I normally don't stay at Super 8's. I've stayed at one before and was quite pleased. I was very pleased with this Super 8. We usually stay at the Holiday Inn in Lonoke on our way from Tennessee to Oklahoma after vising family.
We actually got the last available room which was a smoking while we are non smoking. The...
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I like to thank you for choosing us over Holiday Inn Express. I am also pleased that you like our hotel and best of all it has cost you much less. On one concern over blankets, the bed type is called triple sheeting, where there is 3 sheets and one blanket and a throw at the end of the bed....
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My son and husband travelled to the Super 8 after I booked their room 2 weeks prior for a Regional Trap Shoot at Remington. When I booked I spoke to Laurie, the manager. Lonoke was having a flooding issue that day, so she took my information as well as my debit card info and assured me the room was available...
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Please accept my apologies for the inconvenience you suffered. My front desk manager Laurie Geater was the one who took your reservation and somehow got erased from the system. It is either our systems fault or our personnal but we took full responsibility for it. I personally booked 2 FREE nights for you on your next stay on 14 &...
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We enjoyed the heated pool! Your desk clerk Laurie was so gracious and helpful. She made sure that our every question was answered and every need met. The rooms were clean and well stocked. Breakfast was very good and food was hot and plentiful. Loved having WI-FI. We will definintly be staying on our way back home and will recommend...
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I would like to appreciate you for your nice words for our hotel and Laurie. I'm glad that you like our hospitality and look forward to see you soon.
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The common areas of the motel are a bit worn as are the rooms. My room had a dirty carpet, smelled of smoke and had two fresh looking stains on the bed clothes, one like lipstick and one like grease. If it wasn't so late I'd have gone elsewhere.
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I appreciate your concern and had personally looked into matter myself. I believe it is time to do some makeover and we have already started. Yes, it was old but clean. So, my cleaning crew is doing good job but when it is old, it looks dirty and worn. I would appreciate if you give us a second chance and...
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Rate was 71.82. Very nice newer facility and room, but I didn't stay in it very long. Was told there was Internet access but found 'high speed BUT no connectivity' available even after the desk gal reset their system. At my request for a full refund (so I could go somewhere else), she phoned the owner who ok'd an immediate...
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Please accept my apologies for your inconvenience. Yes we have Free High Speed internet with new cable company in town, which is much reliable and faster than old DSL with phone company. Please, keep giving us your inputs on your experience with us so we can improve and make our guests happy.
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