I think Alina Reyes and her staff do a wonderful job of takeing care of all your needs we have never thought of staying anywhere else but the Casa. Myself and my friends have just fallen in love with the Casa and it location and the warm family spirit. So for those who have never been pampered go there and... more

CASA CAYENA is like home when i am not in the US .The staff is on top of everything an always with a smile . The management team is in a class of there own .CASA CAYENA have alot of competition out there but other hotel have to come good to be in the calibre of hotel that CASA CAYENA... more

Here are the pluses and minuses. I am afraid the negatives outweigh the positives: Good things. Very nice staff. Convenient location. (But also a problem. See below.) Great breakfasts. Clean rooms. Nice pool area. Good balconies. Negatives. Extremely noisy in the evenings. One night music from the bar area was loud, another night was a raucous pool party and for... more

Every one good! But what stood out over all the rest was the ( GM) I forgot his name but I know he is from canada. He made the better than it actualy was. a real cool Guy. and because of him I will be back!!!!!!!!!! Geraldina, ana maria, and the other server were good also. but the GM Rocked!!!!!! more

My stay was above average, even though when I arrived the hotel was experiencing a breakage of their water pump, but the staff was wonderful and they managed to fix the water problem the next day. I love the hotel and the name says it all "casa" they really make you feel at home. The breakfast is amazing. I spoke... more

All i got to say is if you are thinking about this hotel - DONT DO IT!I checked into this hotel on a Thursday around 400 pm and when I was checking in there were a few pple at the front desk complaining about the water not being on....so i thought hmmm....maybe i shld of followed my first mind and... more

Myself & a few of my boys booked the spot as one of them were to get married soon. The hotel served our purose well, was even willing to allow us to have a pool party provided we paid for appetizers per head. Most of the staff was able to speak english. Pros - location to spots, cost, allowed guests,... more

I returned yesterday from my stay, the hotel is located blocks from great food, bars the beach and discos. My nightly rate included free breakfast daily. The hotel is currently installing new A/C units in each room along with other improvements; additionally the entire staff is new. My stay was great with one exception, on the 4th day of my... more

I thought I had my money well hidden in my luggage but apparently not well enough. I had $400.00 rolled up and hidden in the lining of my suitcase. Unfortunately, I did not count the money until I checked out of the hotel and went to pay for another at which time I discovered $160.00 missing. My luggage was not... more