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Coral Costa Caribe Resort, Spa & Casino

3.0 of 5 Av. Boulevard Juan Dolio KM 55, Juan Dolio, Dominican Republic
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Coral Costa Caribe Resort, Spa & Casino
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Coral Costa Caribe Resort, Spa & Casino
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1,373 reviews from our community

Traveler rating
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Bronx, New York
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

I went to this resort a few months ago and the service is very good. The employees are very friendly and agile. The room is very cozy. The food is delicious and the pool is very clean. Someday, I would like to return.

Was this review helpful? Yes 1
1 review
4 of 5 stars Reviewed 6 days ago NEW via mobile

We booked one week to stay to celebrate our wedding on sept 27/2014, really after 3 months sending text,e-mails,and by phone we was a litlle worry about how everything going to be, but they really concern about guest ,from the front desk,manager,personal banquet,bartenders,all employers got involved to make our dreams come true!!! we specially thanks Mildred Henriquez,and the hotel manager... More

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Austin, Texas
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed 3 weeks ago

First of all the front desk is completely disorganized and unfriendly. They have the most ridiculous system in giving out rooms so you must wait until 3PM to get your room key and it's first come first serve. Second of all no one has any respect for lines!! Not even the receptionist and staff, so I waited in line over... More

Was this review helpful? Yes 4
Betzaida N, Asistente de Gerencia at Coral Costa Caribe Resort, Spa & Casino, responded to this review

Dear Guest: We would like to offer our sincere apologies for any discomfort and dissatisfaction you had at our hotel during your stay. We deeply regret the perception that you had about our services and facilities, as they are not a regular part of our operation and services. In our hotel we have a strict program of hygiene and food... More

Rutherford, New Jersey
1 review
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Very rude staff at the front desk. Superior room is a joke. No drinks, refrigerator,ice bucket or coffee maker.The air conditioning is so loud, that it felt you are sleeping at the train station. Towels, bed sheets and bed spread were very old and stained. Mattress was very hard and pillow smell.They charge you over $ 3.50 p/day for a... More

Was this review helpful? Yes 9
Betzaida N, Asistente de Gerencia at Coral Costa Caribe Resort, Spa & Casino, responded to this review

Dear Guest: We would like to offer our sincerely apologies for any dissatisfaction that you have had during your recent stay with us and we deeply regret to know that we were not able to exceed your expectations. Regarding to some situations about the room, please allow us to inform you that we carry out continuous inspections in our rooms... More

Philadelphia, Pennsylvania
1 review
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 5 weeks ago

My family of 5 stayed at the Costa Caribe, 2 rooms with 2 beds, between the dates of August 2-9 2014 for 1 week. I primarily chose the resort because of its affordability and relative proximity, approximately less than 1 hour away from Santo Domingo. As a native Dominican, our plan was to stay on the resort for half the... More

Was this review helpful? Yes 6
Betzaida N, Asistente de Gerencia at Coral Costa Caribe Resort, Spa & Casino, responded to this review

Dear Guest: Thank you very much for the time dedicated to write the comments concerning your past stay in our hotel. We sincerely offer apologize for any discontent and dissatisfaction that may have caused during your time with us. We have with a high quality food specially prepared for the diversity of our guests and our restaurants menus offer a... More

Atlanta, Georgia
Reviewer
4 reviews 4 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed September 14, 2014

The entrance and lobby is nice, as are the staff. The area outback was nice and the kids were having fun in the pool. The beach area is sizeable and you can jog in one direction for a couple miles. The room, as with other all-inclusive resorts are not so nice. I hate it when they wrap the dirty bed... More

Was this review helpful? Yes 3
Betzaida N, Asistente de Gerencia at Coral Costa Caribe Resort, Spa & Casino, responded to this review

Dear Customer Thank you very much for sharing with us your comments of the past experience in our hotel. We value feedback from our guests because we use its as opportunities for improvement. In our hotel we are constantly doing renovations in all our areas in order to offer our clients the comfort that they deserve. We are sure that... More

Chicago, IL
1 review
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed September 5, 2014

We were limited to Juan Dolio/Boca Chica location, since we needed to visit a family here. So, Punta Cana and other places were out of the question. Having been to different parts of the island, I feel that Juan Dolio/Boca Chica is overpriced for what they have to offer, probably due to proximity to a capital (Santo Domingo). With that... More

Was this review helpful? Yes 4
Betzaida N, Asistente de Gerencia at Coral Costa Caribe Resort, Spa & Casino, responded to this review

Dear Guest: Thank you very much for taking the time to write a detailed report on your stay and experience at our resort. We are very happy to know that in general terms our service and attention were satisfactory and that you and your family had an enjoyable time with us. Allow us to inform you that our Hotel is... More

New York City, New York
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed September 2, 2014

The resort definitely needs some renovating. At best, it is a 3 star resort. The people are nice and will try and accomodate you as best possible. The worst service I had was at check-in. It was just a slow process as there was only 1 person processing check-ins. The food was good. Make sure you find where they are... More

Was this review helpful? Yes 1
Betzaida N, Asistente de Gerencia at Coral Costa Caribe Resort, Spa & Casino, responded to this review

Dear Guest: We are pleased to have the opportunity to read your feedback about the recent stay at our hotel and know that our value was satisfactory. You can be assured that we are continuously working on improving our rooms, restaurants, facilities and areas in order to provide our customers the comfort and ambience that deserve and that we as... More

NYC
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 1, 2014

This was a great vacation for the cost. We got what we paid for and a whole lot more! The service was great. The concierge assigned to us (Ingrid) was "awesome." She went above and beyond her means to help with everything! At first I was extremely concerned after reading the negative reviews, but after my visit at the resort,... More

Was this review helpful? Yes 1
Betzaida N, Asistente de Gerencia at Coral Costa Caribe Resort, Spa & Casino, responded to this review

Dear Customer Thank you very much for writing your reviews of the recent stay in our hotel and for sharing it with other travelers on Trip Advisor. Your kind words are very inspiring and encourage us to continue working hard to ensure the satisfaction of all our guests. It is also very nice to know when we have met the... More

Las Vegas, Nevada
1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed August 24, 2014

Worst hotel ever. It should be called coral casta caribe dive and casino. I shouldn't be so hard but on them because I we did have a good time because of the time I got to spend with my wife but the hotel needs some help. The first problem is they do not cater to the tourist, only the locals.... More

Was this review helpful? Yes 5
Betzaida N, Asistente de Gerencia at Coral Costa Caribe Resort, Spa & Casino, responded to this review

Dear Guest: We would like to offer our sincerely apologies for any inconveniences or dissatisfaction that you have had during your recent stay with us. We deeply regret that we did not meet your expectations and that our services and facilities have not been satisfactory. We ensure a proficient maintenance service in the all infrastructure of the Resort because we... More

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Additional Information about Coral Costa Caribe Resort, Spa & Casino

Address: Av. Boulevard Juan Dolio KM 55, Juan Dolio, Dominican Republic
Location: Caribbean > Dominican Republic > San Pedro de Macoris Province > Juan Dolio
Price Range (Based on Average Rates): $
Hotel Class:3 star — Coral Costa Caribe Resort, Spa & Casino 3*
Number of rooms: 535
Reservation Options:
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Also Known As:
Coral Costa Caribe Hotel Juan Dolio
Coral Costa Caribe Resort, Spa And Casino
Hilton International Juan Dolio
Costa Caribe Coral Hilton

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