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Barcelo Capella Beach Resort

Villas del Mar, Juan Dolio 4750, Dominican Republic
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Barcelo Capella Beach Resort
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1,299 reviews from our community

Traveler rating
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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There are newer reviews for Barcelo Capella Beach Resort
See the most recent reviews
Pennsylvania, United States
Senior Reviewer
7 reviews 7 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed January 29, 2015

Overall, we had several frustrations, but still enjoyed our stay. Pros: 1. The grounds are beautiful 2. The pools are nice and well-kept 3. The beach 4. The bars -- and bartenders 5. The food was decent, and dining areas comfortable with nice scenery 6. Our room was nice and clean, spacious, although the bathroom was a little outdated 7.... More 

Was this review helpful? Yes 2
Bcapella, General Manager at Barcelo Capella Beach Resort, responded to this review

Dear Mrs. Melanie, Thanks for choosing Barceló Capella Beach for your last vacation and we appreciate that you took some time to share your comments about your recent stay in the hotel. Regarding your comments, let me inform you that we are going to take notes to all your comments in order to improve the service. Sincerely, Patricio Vigouroux General... More 

Hartford, Connecticut
Reviewer
4 reviews 4 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed January 25, 2015

First, I didn't have much choice about staying at this hotel because I was part of a large group on a medical mission to the DR. I also travel a lot for my job so I've seen all kinds of hotels from the highest end globally to close to the bottom as well. I think this hotel is about as... More 

Was this review helpful? Yes 5
Bcapella, General Manager at Barcelo Capella Beach Resort, responded to this review

Dear Client, Thanks for choosing Barceló Capella Beach for your last vacation and we are really sorry that we didn’t fill your expectations. We apology for any inconvenient that you may had during your stay. Regarding your comment let me inform you that we are going to take notes to all your comments in order to improve the service. Sincerely,... More 

Travelers are raving about these Juan Dolio hotels

Mascota, Mexico
Contributor
16 reviews 16 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed January 22, 2015

I hate all inclusive hotels, because I enjoy food. However, I stayed at this one for five nights during my fourteen-day visit to Dominican Republic. The pros: Nice grounds, nice beach, clean rooms, modern in-room safe, good on sight family activities, and friendly staff. Cons: the buffet food and water in the shower was not very hot. There were mostly... More 

Was this review helpful? Yes 2
Bcapella, General Manager at Barcelo Capella Beach Resort, responded to this review

Dear Client, Thanks for choosing Barceló Capella Beach for your last vacation, we appreciate that you took some time to share your comments about your recent stay in the hotel. Regarding your comments, let me inform you that we are going to take notes to all your comments in order to improve the service. Best Regards, Patricio Vigouroux General Manager... More 

2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed January 20, 2015

the hotel and rooms are prety old needs substantial renovation. hotel has management problem. they sell internet access 10 dollars per day per gedget! in order to buy that you need to complate formaliyies that takes may be half an hour!! if u come to dominicano go somewhere else probably has higher standards.

Was this review helpful? Yes 2
Bcapella, General Manager at Barcelo Capella Beach Resort, responded to this review

Dear Client, Thanks for choosing Barceló Capella Beach for your last vacation and we appreciate that you took some time to share your comments about your recent stay in the hotel. Regarding your comments, let me inform you that we are going to take notes to all your comments in order to improve the service. Sincerely, Patricio Vigouroux General Manager... More 

Framingham, Massachusetts, United States
2 reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed January 10, 2015

I just want to say... I am a bit of a spoiled brat with Hotels... but this hotel is not even ok. This hotel needs to close down and start all over again. the smell, the toilets, the beds, the sheets, the food is not even close to a one star rating. The front desk staff and concierge needs full... More 

Was this review helpful? Yes 9
Bcapella, General Manager at Barcelo Capella Beach Resort, responded to this review

Dear Mrs. Janette, Thanks for choosing Barceló Capella Beach for your last vacation and we are really sorry that we didn’t fill your expectations. Regarding your comment let me inform you that we are going to take notes to all your comments in order to improve the service. Sincerely, Patricio Vigouroux General Manager Barceló Capella Beach More 

Guatemala City, Guatemala
Reviewer
4 reviews 4 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed January 7, 2015

My husband and I spent 1 night in this hotel a couple of days ago (Jan 5th 2015 and so that anyone reading this is clear on how recent this was) and have to say that was a complete disappointment! Have to say that I should've paid attention to everyone else's review but still had hope that things had improved.... More 

Was this review helpful? Yes 13
Bcapella, General Manager at Barcelo Capella Beach Resort, responded to this review

Dear Mrs Carola Thanks for choosing Barceló Capella Beach for your last vacation, we appreciate that you took some time to share your comments about your recent stay in the hotel. Regarding your comment let me inform you that we are going to take notes to all your comments in order to improve the service. Best Regards, Patricio Vigouroux General... More 

Canada
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed January 2, 2015

We called the first time to book a room at this resort for two people and they gave us a very good price. The phone disconnected and we had to call back. The second person we talked to gave us a more expensive price and denied being able to give us the original deal. We called back again and the... More 

Was this review helpful? Yes 3
Bcapella, General Manager at Barcelo Capella Beach Resort, responded to this review

Dear Mrs. Alyssa, Thanks for choosing Barceló Capella Beach for your last vacation and we are really sorry that we didn’t fill your expectations. Regarding your comment let me inform you that we are going to take notes to all your comments in order to improve the service. Sincerely, Patricio Vigouroux General Manager Barceló Capella Beach More 

New York City, New York
Reviewer
5 reviews 5 reviews
4 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed December 17, 2014

visited this place with my wife on december 12 to the 15, it was our 23 aniversary. what a bad experience on arrival after arriving at 3am tierd that least you can expect is a nice welcome and a smile on their face front the front desk person ( Smily Read Pimentel) but was all the opposit very rude, did... More 

Was this review helpful? Yes 7
Bcapella, General Manager at Barcelo Capella Beach Resort, responded to this review

Dear Mr. Eduardo, Thanks for choosing Barceló Capella Beach for your last vacation and we appreciate that you took some time to share your comments about your recent stay in the hotel. Regarding your comment let me inform you that we are going to take notes to all your comments in order to improve the service. Sincerely, Patricio Vigouroux General... More 

Orlando, Florida, United States
Reviewer
3 reviews 3 reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed December 14, 2014

My husband and I just spend our 5 year anniversary at the Barcelo Capella. Although it was not the worst vacation we have ever had, it was far from the best. The main thing that I want everyone to know before they come here is LEARN SPANISH. I cannot believe that no one really mentioned that in the reviews. This... More 

Was this review helpful? Yes 5
Bcapella, General Manager at Barcelo Capella Beach Resort, responded to this review

Dear Mr. Jackelyn, Thanks for choosing Barceló Capella Beach for your last vacation and we appreciate that you took some time to share your comments about your recent stay in the hotel. Regarding your comment let me inform you that we are going to take notes to all your comments in order to improve the service. Sincerely, Patricio Vigouroux General... More 

Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 9, 2014

We got the best drinks and service from Roberto. He was always happy and made our drinks just like we liked...we enjoyed his attention and his personality! His colleagues there at lobby bar were also fun to be around...they made us laugh. Roberto even knew exactly what we liked and prepared our favorite coco loco with barcelo rum. We hope... More 

Was this review helpful? Yes
Bcapella, General Manager at Barcelo Capella Beach Resort, responded to this review

Dear Client, Thanks for choosing Barceló Capella Beach for your last vacation and we appreciate that you took some time to share your comments about your recent stay in the hotel. We will express your comments to the bartender on your behalf. Sincerely, Patricio Vigouroux General Manager Barceló Capella Beach More 

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