We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Barcelo Capella Beach Resort

3.0 of 5 Villas del Mar, Juan Dolio 4750, Dominican Republic
Hotel website
Special Offer
Early booking offer
#4 of 18 Hotels in Juan Dolio
1,195 Reviews 3 of 5 stars
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Barcelo Capella Beach Resort
Professional photos View all
Browse nearby
Barcelo Capella Beach Resort
Write a Review

1,195 reviews from our community

Traveler rating
    175
    347
    269
    186
    218
See reviews for
252
405
54
32
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (122)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
1 review
1 of 5 stars Reviewed 3 days ago NEW via mobile

The worst customer service a customer could received!!!.. Dirty old room w no proper air conditioner.... Room with BIG roaches!!!!!.... Supervisor instead of apologizing and find me a better clean room he expected me to remained in the same old dark smelly room and asked me to showed him a pic to proved the roach I found..... Overall front desk... More

Was this review helpful? Yes
Atlanta, Georgia
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 6 days ago NEW

The staff is very nice, the entrance is nice, the lobby is nice. The landscaping/grounds are very nice. One of the bigger properties and it is nice to walk around a little in between room, dining, lobby. (Other places are mere steps from your room to the pool to dining.) (Barcelo Capella Beach is nicer and cheaper and the food... More

Was this review helpful? Yes
Saugus, Massachusetts
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Well first i had 8 years i didn't go to DR and i go to this resort for my honey moon it was horrible when we get to the hotel the guy at the front desk tells us we cant check in because it was not 7am yet it was 4 am when we got there he told us there... More

Was this review helpful? Yes 2
Bronx, New York
Contributor
15 reviews 15 reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Let me start by saying that I am so disappointed at the service and features in hotel. First, the concierge has a nasty attitude, not helpful or accommodating. The room was hot and humid. The bathroom was moldy and disgusting grimey. The pool is not available at night because it was getting conditioned, mind you, in the am was dirtier... More

Was this review helpful? Yes 2
miami florida
1 review
4 of 5 stars Reviewed 2 weeks ago

The Hotel in the city was good. But I stay in the Juan Dolio Capella Barcelo resort, It was the worst time of my life the customer service and the room was really bad and dirty. Bat room, bed and tower Please take look at the Hotel so you can see please.I really want my money back from that hotel.

Review collected in partnership with this hotel

Was this review helpful? Yes
1 review
1 of 5 stars Reviewed 2 weeks ago

Worst experience at a hotel. I have never written a review of any sort but I had to this time. The horror started with the check-in. It took us 1 hour just to check-in. I overlooked it because they were busy, but then I was given the keys and left on my own to locate the rooms. We eventually found... More

Was this review helpful? Yes
columbus, oh
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
85 helpful votes 85 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I just completed a week's stay at the Barcelo Capella Beach Resort (Aug 19-26). Overall, my experience was a good one. I reserved a "Romantic Getaway" room on the Barcelo Website and received 2 discounts (a senior discount, a "My Barcelo" member discount). Total charge was $843.80 for 2 adults. Upon arrival, I added room Wi-Fi for the week for... More

Was this review helpful? Yes
Castelldefels, Spain
1 review
1 of 5 stars Reviewed 2 weeks ago

WE were group of 25 people and all had the same problems with the rooms and all... the only nice thing: the beach in front since there are no more Hotels close by and no people. the food: horrible, the rooms: horrible: the ¨restaurant frances¨: horrible, the entertainment: horrible. mould in the rooms, the ac dripping water, during rain all... More

Was this review helpful? Yes
Texas
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

First of all, this was my first time in the Dominican Republic, the view and the beauty of the resort was breath taking. From the time I checked in, to the time I left (1 week later) the service was excellent! Most of the staff spoke english which was very helpful to me, I was treated well by everyone I... More

Was this review helpful? Yes 2
Rockville, Maryland
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 4 weeks ago

The truth is that it was such a disgusting and horrible place with my family, this resort is a place that has all its disapointment. For example the mini frige was broken/rusted, broken doors, the bathrooms completely in very bad shape, the lamps were all rusted, air does not work, the beds are bad, we asked for an extra bed... More

Was this review helpful? Yes 2
Owners: What's your side of the story?
If you own or manage Barcelo Capella Beach Resort, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Barcelo Capella Beach Resort? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Barcelo Capella Beach Resort

Address: Villas del Mar, Juan Dolio 4750, Dominican Republic
Phone Number:
Location: Caribbean > Dominican Republic > San Pedro de Macoris Province > Juan Dolio
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Barcelo Capella Beach Resort 3*
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Expedia, Barcelo, Booking.com, Orbitz, Tingo, Priceline, BookIt.com, Otel, Hotels.com, Odigeo and Venere so you can book your Barcelo Capella Beach Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Barcelo Capella Beach Hotel
Barcelo Santo Domingo
Barcelo Cappella Beach Resort
Capella Beach Resort
Barcello Capella
Cappella Beach Resort

1,467 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (1037)
Viewed
Dining (69)
Viewed
View from room (46)
Viewed
Room/suite (102)
Viewed
Pool/beach area (276)
Viewed
Hotel & grounds (179)
Viewed
Bathroom (47)
Viewed
Family/play areas (7)
Viewed
Other (311)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (413)
Viewed
Amenities (78)
Viewed
Beach (36)
Viewed
Double Room (76)
Viewed
Kid Pool (7)
Viewed
Outdoor Beach Pool (25)
Viewed
Outdoor Quiet Pool (14)
Viewed
Restaurants and Bars (62)
Viewed
The Hotel (115)

Management photos: Courtesy of the property manager

Viewed
All management photos (18)
Viewed
Room/suite (4)
Viewed
Pool/beach area (8)
Viewed
Hotel & grounds (3)
Viewed
Dining (2)
Viewed
Business center/function rooms (1)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in Juan Dolio with
any amenities