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Barcelo Capella Beach Resort

3.0 of 5 Villas del Mar, Juan Dolio 4750, Dominican Republic
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#4 of 18 Hotels in Juan Dolio
1,195 Reviews 3 of 5 stars
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Barcelo Capella Beach Resort
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Barcelo Capella Beach Resort
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1,195 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (122)
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English first
1 review
1 of 5 stars Reviewed 3 days ago NEW via mobile

The worst customer service a customer could received!!!.. Dirty old room w no proper air conditioner.... Room with BIG roaches!!!!!.... Supervisor instead of apologizing and find me a better clean room he expected me to remained in the same old dark smelly room and asked me to showed him a pic to proved the roach I found..... Overall front desk... More

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Atlanta, Georgia
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 6 days ago NEW

The staff is very nice, the entrance is nice, the lobby is nice. The landscaping/grounds are very nice. One of the bigger properties and it is nice to walk around a little in between room, dining, lobby. (Other places are mere steps from your room to the pool to dining.) (Barcelo Capella Beach is nicer and cheaper and the food... More

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Saugus, Massachusetts
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Well first i had 8 years i didn't go to DR and i go to this resort for my honey moon it was horrible when we get to the hotel the guy at the front desk tells us we cant check in because it was not 7am yet it was 4 am when we got there he told us there... More

Was this review helpful? Yes 2
Bronx, New York
15 reviews 15 reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Let me start by saying that I am so disappointed at the service and features in hotel. First, the concierge has a nasty attitude, not helpful or accommodating. The room was hot and humid. The bathroom was moldy and disgusting grimey. The pool is not available at night because it was getting conditioned, mind you, in the am was dirtier... More

Was this review helpful? Yes 2
miami florida
1 review
4 of 5 stars Reviewed 2 weeks ago

The Hotel in the city was good. But I stay in the Juan Dolio Capella Barcelo resort, It was the worst time of my life the customer service and the room was really bad and dirty. Bat room, bed and tower Please take look at the Hotel so you can see please.I really want my money back from that hotel.

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1 review
1 of 5 stars Reviewed 2 weeks ago

Worst experience at a hotel. I have never written a review of any sort but I had to this time. The horror started with the check-in. It took us 1 hour just to check-in. I overlooked it because they were busy, but then I was given the keys and left on my own to locate the rooms. We eventually found... More

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columbus, oh
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
85 helpful votes 85 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I just completed a week's stay at the Barcelo Capella Beach Resort (Aug 19-26). Overall, my experience was a good one. I reserved a "Romantic Getaway" room on the Barcelo Website and received 2 discounts (a senior discount, a "My Barcelo" member discount). Total charge was $843.80 for 2 adults. Upon arrival, I added room Wi-Fi for the week for... More

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Castelldefels, Spain
1 review
1 of 5 stars Reviewed 2 weeks ago

WE were group of 25 people and all had the same problems with the rooms and all... the only nice thing: the beach in front since there are no more Hotels close by and no people. the food: horrible, the rooms: horrible: the ¨restaurant frances¨: horrible, the entertainment: horrible. mould in the rooms, the ac dripping water, during rain all... More

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2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

First of all, this was my first time in the Dominican Republic, the view and the beauty of the resort was breath taking. From the time I checked in, to the time I left (1 week later) the service was excellent! Most of the staff spoke english which was very helpful to me, I was treated well by everyone I... More

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Rockville, Maryland
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 4 weeks ago

The truth is that it was such a disgusting and horrible place with my family, this resort is a place that has all its disapointment. For example the mini frige was broken/rusted, broken doors, the bathrooms completely in very bad shape, the lamps were all rusted, air does not work, the beds are bad, we asked for an extra bed... More

Was this review helpful? Yes 2
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Additional Information about Barcelo Capella Beach Resort

Address: Villas del Mar, Juan Dolio 4750, Dominican Republic
Phone Number:
Location: Caribbean > Dominican Republic > San Pedro de Macoris Province > Juan Dolio
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Barcelo Capella Beach Resort 3*
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Also Known As:
Barcelo Capella Beach Hotel
Barcelo Santo Domingo
Barcelo Cappella Beach Resort
Capella Beach Resort
Barcello Capella
Cappella Beach Resort

1,467 photos of this hotel

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All traveler photos (1037)
Dining (69)
View from room (46)
Room/suite (102)
Pool/beach area (276)
Hotel & grounds (179)
Bathroom (47)
Family/play areas (7)
Other (311)

Expert photos: Taken by TripAdvisor travel experts

All expert photos (413)
Amenities (78)
Beach (36)
Double Room (76)
Kid Pool (7)
Outdoor Beach Pool (25)
Outdoor Quiet Pool (14)
Restaurants and Bars (62)
The Hotel (115)

Management photos: Courtesy of the property manager

All management photos (18)
Room/suite (4)
Pool/beach area (8)
Hotel & grounds (3)
Dining (2)
Business center/function rooms (1)
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