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All 19 Juan Dolio hotels

Barcelo Capella Beach Resort

3.0 of 5 Resort (All-Inclusive)   |   Villas del Mar, Juan Dolio 4750, Dominican Republic
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Ranked #5 of 19 Hotels in Juan Dolio
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1,219 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Boston, Massachusetts
Senior Contributor
26 reviews 26 reviews
10 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed 1 week ago

My husband and I had limited time due to work for a quick escape to the Caribbean (Nov. 7 - 12). We found excellent airfare to the Dominican Republic, and booked the Capella Beach Resort knowing it was not a 5-star place. This was our experience: ARRIVAL: Bellmen promptly took us up to the Registration area. Luis checked us in... More

Was this review helpful? Yes 2
1 review
4 of 5 stars Reviewed 1 week ago

I was very hesitant at first before booking this place because of the mixed reviews. I still went ahead and booked this wonderful place for me and my wife as well as the children and my mother in law and my wife's cousins. Wow.... this place service blew me out of the water. It was simply amazing. As soon as... More

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Windham, Connecticut, United States
2 reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I stayed here from September 10-16 of 2014 with my wife. We had previously stayed here in October of 2011 and were blown away by how amazing this place was. I am saddened to say that things have changed. Here was our experience. Upon arrival we were greeted by security and the bag boy whom were very friendly. We went... More

Was this review helpful? Yes 3
Santo Domingo, Dominican Republic
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Believe me after a long work week, please try to realy relax yourself at Capella Hotel. The beach Caribbean Sea, it is like a salty lake where your eyes can just rest and your swiming time it is just great. The food really good, And the personal of the hotel just polite in all ways. Be sure to try this... More

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Deltona, Florida
2 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 4 weeks ago

The room smelled like mold and cigarette smoke. We had a big group and had 4 rooms total, and none of the keys worked, which we had to take several times to the office to fix. The employees treat you and talk to you like you're one of them, not like a person that paid to be there. The food... More

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Bronx, New York
2 reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 5 weeks ago

I went last year and did not enjoy it as well. The check-in employees were not efficient. The air in my room was broken. I had no hot water. There was so much variety of food. It was a good experience.

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Bcapella, General Manager at Barcelo Capella Beach Resort, responded to this review

Dear Mrs. Lisa, Thanks for choosing Barceló Capella Beach for your last vacation and thanks for sharing your comments about your recent stay in the hotel and let me inform you that we are going to take notes to all your comments in order to improve the service. Sincerely, Patricio Vigouroux General Manager Barceló Capella Beach More

Boynton Beach, Florida
Senior Contributor
26 reviews 26 reviews
11 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed October 7, 2014

I traveled with friends and we are all fairly easy-going, not high maintenance women. I read a lot of bad reviews about this place, but liked the price and figured we'd make the most of it. But I also know how picky people can be... For the price of this all-inclusive resort, it totally delivers everything you need! We booked... More

Was this review helpful? Yes 3
Bcapella, General Manager at Barcelo Capella Beach Resort, responded to this review

Dear Clients, Thanks for choosing Barceló Capella Beach for your last vacation, we appreciate that you take some time to share your comments about your recent stay in the hotel. Regarding your comments let me inform you that we are going to take notes to all your comments in order to improve the service. We look forward to have you... More

Jersey City, NJ
Contributor
14 reviews 14 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed October 7, 2014

I remember having visited Capella back in the early 2000's. The place was wonderful, the facilities were clean, well kept, the food was great. What a change (and not for the better)! We had rented 2 separate rooms, we asked the receptionist if they could combined both reservations and given us a single nicer room, they said no because the... More

Was this review helpful? Yes 3
Bcapella, General Manager at Barcelo Capella Beach Resort, responded to this review

Dear Client, Thanks for choosing Barceló Capella Beach for your last vacation and we are really sorry that we didn’t fill your expectations. We apology for any inconvenient that you may had during your stay. Regarding your comment let me inform you that we are going to take notes to all your comments in order to improve the service. Sincerely,... More

Pittsburgh, Pennsylvania
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed October 4, 2014 via mobile

Had a great time here! Loved the entertainment. No big complaints. Great service. Beach: Bargain with the beach sellers, and definitely buy some Pina Coladas! Always hide or keep watch of your belongings. (Common sense traveling) Definitely go on one or two of the tours. The beach promoter has some great prices. Check out the "real" areas and waterfall excursion.... More

Was this review helpful? Yes
Bcapella, General Manager at Barcelo Capella Beach Resort, responded to this review

Dear Client, Thanks for choosing Barceló Capella Beach for your last vacation, we appreciate that you took some time to share your comments about your recent stay in the hotel. We look forward to have you again in our property. Sincerely, Patricio Vigouroux Brzovic General Manager Barceló Capella Beach Resort More

1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed September 17, 2014 via mobile

The worst customer service a customer could received!!!.. Dirty old room w no proper air conditioner.... Room with BIG roaches!!!!!.... Supervisor instead of apologizing and find me a better clean room he expected me to remained in the same old dark smelly room and asked me to showed him a pic to proved the roach I found..... Overall front desk... More

Was this review helpful? Yes 5
Bcapella, General Manager at Barcelo Capella Beach Resort, responded to this review

Dear Mrs. Janny, Thanks for choosing Barceló Capella Beach for your last vacation and we are really sorry that we didn’t fill your expectations. We apology for any inconvenient that you may had during your stay. Regarding your comment let me inform you that we are going to take notes to all your comments in order to improve the service.... More

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Additional Information about Barcelo Capella Beach Resort

Address: Villas del Mar, Juan Dolio 4750, Dominican Republic
Phone Number:
Location: Caribbean > Dominican Republic > San Pedro de Macoris Province > Juan Dolio
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Barcelo Capella Beach Resort 3*
Number of rooms: 497
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Barcelo, Travelocity, Orbitz, BookIt.com, Despegar.com, Expedia, Odigeo, Hotels.com and Tingo so you can book your Barcelo Capella Beach Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Barcelo Capella Beach Hotel
Barcelo Santo Domingo
Barcelo Cappella Beach Resort
Capella Beach Resort
Barcello Capella
Cappella Beach Resort

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