We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

BEST WESTERN Palmareca Hotel & Suites

Certificate of Excellence
Boulevard Belizario Dominguez 4120-2, Tuxtla Gutierrez 29020, Mexico
Hotel amenities
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
1 room 1 guest
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Professional photos
BEST WESTERN Palmareca Hotel & Suites
View Map
Add Photo Write a Review

126 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    55
    52
    13
    5
    1
See reviews for
46
26
4
26
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (126)
  • Mar-May only
    (37)
  • Jun-Aug only
    (33)
  • Sep-Nov only
    (22)
  • Dec-Feb only
    (34)
All months
Bertram, Texas
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 5, 2015

July 2-3 and July 5-7, 2015. Comfortable bed, clean room and extremely nice staff. Tiny pillows as an FYI. I'll stay here again if I have the opportunity. Breakfast was excellent and cheap!! Pool was on the small side but not really here to swim.

Was this review helpful? Yes
BEST WESTERN P, Guest Relations Manager at BEST WESTERN Palmareca Hotel & Suites, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More 

Valle de Bravo, Mexico
Level Contributor
37 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed May 3, 2015

A better hotel, helpful, we felt safe. The gal at the reception handled my tiredness well. No coffee in the room which was a let down. The bell boy helped get the bags into the room for a tip. It was a long day traveling we were tired.

Was this review helpful? Yes
Munich, Germany
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed April 26, 2015

Me & my family stayed 3 nights in this hotel. Great service, good location (specially if you're going by car), very friendly and helpful staff, but the best part was the great breakfast buffet. Great variety of traditional food and the green juice was the best xD. Very good quality received for the money you pay. The wifi connection in... More 

Was this review helpful? Yes 1
San Jose, United States
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed April 13, 2015

Only stayed 1 night, but was a nice place to stay and a great location. Convenient location, in a very centre part of town. Very friendly staff & reception were really nice and professional. We will certainly come back to this hotel. Great hospitality, wonderful rooms. Loved our stay here! The highlight of our stay, was the breakfast buffet. Abundant,... More 

Was this review helpful? Yes 1
White Rock, BC
Level Contributor
79 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
3 of 5 stars Reviewed February 10, 2015

Arrived late at the Best Western Palmareca to much confusion at the front desk. Even though we had our email and booking confirmation number, we were not in the computer system. After 15 minutes of confusion, a call to the manager, it didn't really seem to be a problem as their was still lots of rooms available. However, the reception... More 

Was this review helpful? Yes 1
San Miguel de Allende
Level Contributor
81 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 stars Reviewed February 4, 2015

We took a group to Chiapas for two tours and everyone was quite happy with their accomodations and the generous breakfast buffet. The staff is very helpful and prompt. There are not too many restaurants or things to do in the neighborhood but excellent restaurants are nearby. The hotel has a very reasonable and reliable taxi service. I highly recommend... More 

Was this review helpful? Yes 1
BEST WESTERN P, Front Office Manager at BEST WESTERN Palmareca Hotel & Suites, responded to this review
Google Translation

Estimado Huésped! El principal motivo de este correo es para agradecerle su estancia con nosotros, fue para cada uno de... More 

San Antonio, Texas
Level Contributor
22 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed December 10, 2014

I would recommend this hotel to everyone looking for an excellent place to stay. We stayed in a junior suite for 10 days and a regular room for 4 nights both were comfortable, clean and spacious. All of the staff was professional, friendly and there to serve guests. The breakfast buffet was amazing and for 50 pesos a great bargain.... More 

Was this review helpful? Yes 1
Mexico City, Mexico
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed September 19, 2014

The Hotel is located far away from the center of the city, but the facilities are in very good condition. Very friendly staff; there is an excellent buffet for breakfast. The Wi-Fi connection is very poor and tricky. We got a very good deal for our room and were very satisfied with the service.

Was this review helpful? Yes 1
BEST WESTERN P, Guest Relations Manager at BEST WESTERN Palmareca Hotel & Suites, responded to this review

Dear Matechen: Thank you for completing the survey regarding your recent stay at our property. You are very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will... More 

The Woodlands, Texas
Level Contributor
33 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed September 17, 2014

This hotel honors the Best Western chain. The service was friendly and professional, anticipating our needs. The rooms are very spacious and clean, simple, not luxurious, but with everything we needed. Everything worked well, including the hair dryers. The beds were very comfortable. The bathrooms were also very large, no bathtubs, which is ok by me, as I"m older and... More 

Was this review helpful? Yes
BEST WESTERN P, Guest Relations Manager at BEST WESTERN Palmareca Hotel & Suites, responded to this review

Dear Lolita: Thank you for completing the survey regarding your recent stay at our property. You are very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will... More 

Annapolis, Maryland
Level Contributor
27 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed August 20, 2014

I stay here every year to get some warmth after visiting San Cristóbal de las Casas. This is my favorite place in all of Tuxtla Gutierrez. The staff is wonderful, the pool area is great, good value all around. Check-in is easy and it's located next to the mall, which is a plus for me. Thanks!

Review collected in partnership with Best Western

Was this review helpful? Yes
BEST WESTERN P, Guest Relations Manager at BEST WESTERN Palmareca Hotel & Suites, responded to this review
Google Translation

Estimada BeryBery: ¡Antes que nada mil Gracias por tus comentarios! Nos da muchisimo gusto saber que consideras este lugar como... More 

Questions? Get answers from hotel staff and past guests. Ask a question

41 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (40)
Viewed
Room/suite (11)
Viewed
View from room (4)
Viewed
Bathroom (3)
Viewed
Hotel & grounds (5)
Viewed
Pool/beach area (3)
Viewed
Dining (1)
Viewed
Other (13)

Management photos: Courtesy of the property manager

Viewed
All management photos (1)
Viewed
Hotel & grounds (1)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Tuxtla Gutierrez hotels
0.4 mi away
Hilton Garden Inn Tuxtla Gutierrez
Hilton Garden Inn Tuxtla Gutierr...
#1 of 29 in Tuxtla Gutierrez
4.5 of 5 stars 255 reviews
0.6 mi away
Marriott Tuxtla Gutierrez Hotel
Marriott Tuxtla Gutierrez Hotel
#4 of 29 in Tuxtla Gutierrez
4.0 of 5 stars 133 reviews
0.2 mi away
Holiday Inn Tuxtla Gutierrez
Holiday Inn Tuxtla Gutierrez
#7 of 29 in Tuxtla Gutierrez
4.0 of 5 stars 70 reviews
Show Prices
Show Prices
Show Prices
1.8 mi away
Holiday Inn Express Tuxtla Gutierrez La Marimba
Holiday Inn Express Tuxtla Gutie...
#3 of 29 in Tuxtla Gutierrez
4.5 of 5 stars 73 reviews
2.0 mi away
Hotel Del Carmen
Hotel Del Carmen
#10 of 29 in Tuxtla Gutierrez
4.0 of 5 stars 82 reviews
0.2 mi away
Crowne Plaza Hotel Tuxtla Gutierrez
Crowne Plaza Hotel Tuxtla Gutier...
#5 of 29 in Tuxtla Gutierrez
4.0 of 5 stars 70 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay