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All 29 Tuxtla Gutierrez hotels

BEST WESTERN Palmareca Hotel & Suites

3.5 of 5 Hotel   |   Boulevard Belizario Dominguez 4120-2, Tuxtla Gutierrez 29020, Mexico
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Ranked #2 of 29 Hotels in Tuxtla Gutierrez
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 3 days ago
Matechen R Mexico City, Mexico
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77 reviews from our community

Traveler rating
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    6
    3
    1
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29
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17
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
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English first
Mexico City, Mexico
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 of 5 stars Reviewed 3 days ago NEW

The Hotel is located far away from the center of the city, but the facilities are in very good condition. Very friendly staff; there is an excellent buffet for breakfast. The Wi-Fi connection is very poor and tricky. We got a very good deal for our room and were very satisfied with the service.

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The Woodlands, Texas
Senior Contributor
33 reviews 33 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This hotel honors the Best Western chain. The service was friendly and professional, anticipating our needs. The rooms are very spacious and clean, simple, not luxurious, but with everything we needed. Everything worked well, including the hair dryers. The beds were very comfortable. The bathrooms were also very large, no bathtubs, which is ok by me, as I"m older and... More

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Annapolis, Maryland
Senior Contributor
22 reviews 22 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I stay here every year to get some warmth after visiting San Cristóbal de las Casas. This is my favorite place in all of Tuxtla Gutierrez. The staff is wonderful, the pool area is great, good value all around. Check-in is easy and it's located next to the mall, which is a plus for me. Thanks!

Review collected in partnership with Best Western

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Senior Contributor
21 reviews 21 reviews
17 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed June 7, 2014

The good thing about BW is that you know they adhere to a min standard. The place is in the zona dorada which is about a 5-10 min cab ride from downtown. The special thing about this place is there buffet which is only 50 pesos. They serve a lot of traditional Mexican platters including more than four types of... More

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BEST WESTERN P, Gerente at BEST WESTERN Palmareca Hotel & Suites, responded to this review

Dear Salas: Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you... More

Playa Del Carmen
Contributor
13 reviews 13 reviews
4 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed May 6, 2014

This hotel is nothing fancy as far as the suites are concerned but is kept well cleaned and maintained which is the most important. A place to sleep and shower. The grounds are kept well and are spacious with open grass and trees for children to run around and play in the day. There is an outdoor swimming pool on... More

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Astana, Kazakhstan
Senior Contributor
43 reviews 43 reviews
43 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed May 1, 2014

This is about the third time I have stayed in one of the Junior Suites at this hotel. What is most commendable about this hotel is its friendly, efficient, attentive customer service. I made a complaint when I checked out and was contacted a few days later with an apology and the offer of a discount for a return stay... More

Was this review helpful? Yes 3
Surrey, United Kingdom
Top Contributor
105 reviews 105 reviews
67 hotel reviews
89 helpful votes 89 helpful votes
5 of 5 stars Reviewed March 13, 2014

We really enjoyed our stay here, mostly thanks to the staff. Every staff member we came across was professional, exceptionally helpful and friendly. The hotel is located just across the road from the university, close to the shopping center. Rooms are set a good way back from the busy road so it's lovely and quiet. The gardens are pretty and... More

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London, United Kingdom
Senior Contributor
26 reviews 26 reviews
17 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed March 2, 2014

I stayed at this hotel for two nights after 24hrs of travel form the UK to Tuxtla. Arriving at midnight I was welcomed by friendly staff and taken to my room. The room was large, lovely comfy beds, very clean and had everything I needed, including bottled water. There was no coffee but I only had to phone reception and... More

Was this review helpful? Yes 1
Managua, Nicaragua
Senior Contributor
46 reviews 46 reviews
44 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed March 2, 2014

Very nice rooms, The rooms were clean with a separate living room/computer desk and the bedroom. The location is good. This is a great place to stay after a long flight or before your flight the next day. it is about 30 minutes from the airport. Good breakfast with discount if staying at the hotel.

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Houston, Texas
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 28, 2013

The staff at the Best Western Palmareca are the BEST. Had it not been for them we would not have been able to change our Aeromexico flight. They were so very helpful in all areas. The rooms were clean with a separate living room/computer desk and the bedroom. We had a refrigerator in the room and a coffee pot and... More

Was this review helpful? Yes 1
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Additional Information about BEST WESTERN Palmareca Hotel & Suites

Address: Boulevard Belizario Dominguez 4120-2, Tuxtla Gutierrez 29020, Mexico
Phone Number:
Location: Mexico > Southern Mexico > Chiapas > Tuxtla Gutierrez
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — BEST WESTERN Palmareca Hotel & Suites 3.5*
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Also Known As:
Best Western Tuxtla Gutierrez
Tuxtla Gutierrez Best Western
BEST WESTERN Palmareca Hotel & Suites Tuxtla Gutierrez, Mexico - Chiapas

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