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BEST WESTERN Palmareca Hotel & Suites

3.5 of 5 Boulevard Belizario Dominguez 4120-2, Tuxtla Gutierrez 29020, Mexico
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Certificate of Excellence 2014
BEST WESTERN Palmareca Hotel & Suites
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BEST WESTERN Palmareca Hotel & Suites
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85 reviews from our community

Traveler rating
    33
    41
    7
    3
    1
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29
16
4
20
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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San Antonio, Texas
Contributor
18 reviews 18 reviews
17 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

I would recommend this hotel to everyone looking for an excellent place to stay. We stayed in a junior suite for 10 days and a regular room for 4 nights both were comfortable, clean and spacious. All of the staff was professional, friendly and there to serve guests. The breakfast buffet was amazing and for 50 pesos a great bargain.... More 

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Mexico City, Mexico
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 19, 2014

The Hotel is located far away from the center of the city, but the facilities are in very good condition. Very friendly staff; there is an excellent buffet for breakfast. The Wi-Fi connection is very poor and tricky. We got a very good deal for our room and were very satisfied with the service.

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BEST WESTERN P, Guest Relations Manager at BEST WESTERN Palmareca Hotel & Suites, responded to this review

Dear Matechen: Thank you for completing the survey regarding your recent stay at our property. You are very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will... More 

The Woodlands, Texas
Senior Contributor
33 reviews 33 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed September 17, 2014

This hotel honors the Best Western chain. The service was friendly and professional, anticipating our needs. The rooms are very spacious and clean, simple, not luxurious, but with everything we needed. Everything worked well, including the hair dryers. The beds were very comfortable. The bathrooms were also very large, no bathtubs, which is ok by me, as I"m older and... More 

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BEST WESTERN P, Guest Relations Manager at BEST WESTERN Palmareca Hotel & Suites, responded to this review

Dear Lolita: Thank you for completing the survey regarding your recent stay at our property. You are very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will... More 

Annapolis, Maryland
Senior Contributor
23 reviews 23 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed August 20, 2014

I stay here every year to get some warmth after visiting San Cristóbal de las Casas. This is my favorite place in all of Tuxtla Gutierrez. The staff is wonderful, the pool area is great, good value all around. Check-in is easy and it's located next to the mall, which is a plus for me. Thanks!

Review collected in partnership with Best Western

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BEST WESTERN P, Guest Relations Manager at BEST WESTERN Palmareca Hotel & Suites, responded to this review
Google Translation

Estimada BeryBery: ¡Antes que nada mil Gracias por tus comentarios! Nos da muchisimo gusto saber que consideras este lugar como... More 

Senior Contributor
23 reviews 23 reviews
17 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed June 7, 2014

The good thing about BW is that you know they adhere to a min standard. The place is in the zona dorada which is about a 5-10 min cab ride from downtown. The special thing about this place is there buffet which is only 50 pesos. They serve a lot of traditional Mexican platters including more than four types of... More 

Was this review helpful? Yes 1
BEST WESTERN P, Gerente at BEST WESTERN Palmareca Hotel & Suites, responded to this review

Dear Salas: Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you... More 

Playa Del Carmen
Contributor
13 reviews 13 reviews
4 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed May 6, 2014

This hotel is nothing fancy as far as the suites are concerned but is kept well cleaned and maintained which is the most important. A place to sleep and shower. The grounds are kept well and are spacious with open grass and trees for children to run around and play in the day. There is an outdoor swimming pool on... More 

Was this review helpful? Yes 4
Astana, Kazakhstan
Senior Contributor
43 reviews 43 reviews
43 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed May 1, 2014

This is about the third time I have stayed in one of the Junior Suites at this hotel. What is most commendable about this hotel is its friendly, efficient, attentive customer service. I made a complaint when I checked out and was contacted a few days later with an apology and the offer of a discount for a return stay... More 

Was this review helpful? Yes 3
Surrey, United Kingdom
Top Contributor
105 reviews 105 reviews
67 hotel reviews
89 helpful votes 89 helpful votes
5 of 5 stars Reviewed March 13, 2014

We really enjoyed our stay here, mostly thanks to the staff. Every staff member we came across was professional, exceptionally helpful and friendly. The hotel is located just across the road from the university, close to the shopping center. Rooms are set a good way back from the busy road so it's lovely and quiet. The gardens are pretty and... More 

Was this review helpful? Yes 2
London, United Kingdom
Senior Contributor
26 reviews 26 reviews
17 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed March 2, 2014

I stayed at this hotel for two nights after 24hrs of travel form the UK to Tuxtla. Arriving at midnight I was welcomed by friendly staff and taken to my room. The room was large, lovely comfy beds, very clean and had everything I needed, including bottled water. There was no coffee but I only had to phone reception and... More 

Was this review helpful? Yes 1
Managua, Nicaragua
Senior Contributor
46 reviews 46 reviews
44 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed March 2, 2014

Very nice rooms, The rooms were clean with a separate living room/computer desk and the bedroom. The location is good. This is a great place to stay after a long flight or before your flight the next day. it is about 30 minutes from the airport. Good breakfast with discount if staying at the hotel.

Was this review helpful? Yes 1
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Additional Information about BEST WESTERN Palmareca Hotel & Suites

Address: Boulevard Belizario Dominguez 4120-2, Tuxtla Gutierrez 29020, Mexico
Phone Number:
Location: Mexico > Southern Mexico > Chiapas > Tuxtla Gutierrez
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — BEST WESTERN Palmareca Hotel & Suites 3.5*
Number of rooms: 148
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Also Known As:
Best Western Tuxtla Gutierrez
Tuxtla Gutierrez Best Western
BEST WESTERN Palmareca Hotel & Suites Tuxtla Gutierrez, Mexico - Chiapas

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