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BEST WESTERN Palmareca Hotel & Suites

Certificate of Excellence
3.5 of 5
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Boulevard Belizario Dominguez 4120-2, Tuxtla Gutierrez 29020, Mexico
BEST WESTERN Palmareca Hotel & Suites
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Ranked #2 of 29 Hotels in Tuxtla Gutierrez
Certificate of Excellence
A recent review
4 of 5 stars Reviewed May 3, 2015
rovenstinez Valle de Bravo, Mexico
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120 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Valle de Bravo, Mexico
Level Contributor
36 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed May 3, 2015

A better hotel, helpful, we felt safe. The gal at the reception handled my tiredness well. No coffee in the room which was a let down. The bell boy helped get the bags into the room for a tip. It was a long day traveling we were tired.

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Munich, Germany
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed April 26, 2015

Me & my family stayed 3 nights in this hotel. Great service, good location (specially if you're going by car), very friendly and helpful staff, but the best part was the great breakfast buffet. Great variety of traditional food and the green juice was the best xD. Very good quality received for the money you pay. The wifi connection in... More 

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San Jose, United States
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed April 13, 2015

Only stayed 1 night, but was a nice place to stay and a great location. Convenient location, in a very centre part of town. Very friendly staff & reception were really nice and professional. We will certainly come back to this hotel. Great hospitality, wonderful rooms. Loved our stay here! The highlight of our stay, was the breakfast buffet. Abundant,... More 

Was this review helpful? Yes 1
White Rock, BC
Level Contributor
79 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
3 of 5 stars Reviewed February 10, 2015

Arrived late at the Best Western Palmareca to much confusion at the front desk. Even though we had our email and booking confirmation number, we were not in the computer system. After 15 minutes of confusion, a call to the manager, it didn't really seem to be a problem as their was still lots of rooms available. However, the reception... More 

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San Miguel de Allende
Level Contributor
81 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 stars Reviewed February 4, 2015

We took a group to Chiapas for two tours and everyone was quite happy with their accomodations and the generous breakfast buffet. The staff is very helpful and prompt. There are not too many restaurants or things to do in the neighborhood but excellent restaurants are nearby. The hotel has a very reasonable and reliable taxi service. I highly recommend... More 

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BEST WESTERN P, Front Office Manager at BEST WESTERN Palmareca Hotel & Suites, responded to this review
Google Translation

Estimado Huésped! El principal motivo de este correo es para agradecerle su estancia con nosotros, fue para cada uno de... More 

San Antonio, Texas
Level Contributor
22 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed December 10, 2014

I would recommend this hotel to everyone looking for an excellent place to stay. We stayed in a junior suite for 10 days and a regular room for 4 nights both were comfortable, clean and spacious. All of the staff was professional, friendly and there to serve guests. The breakfast buffet was amazing and for 50 pesos a great bargain.... More 

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Mexico City, Mexico
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed September 19, 2014

The Hotel is located far away from the center of the city, but the facilities are in very good condition. Very friendly staff; there is an excellent buffet for breakfast. The Wi-Fi connection is very poor and tricky. We got a very good deal for our room and were very satisfied with the service.

Was this review helpful? Yes 1
BEST WESTERN P, Guest Relations Manager at BEST WESTERN Palmareca Hotel & Suites, responded to this review

Dear Matechen: Thank you for completing the survey regarding your recent stay at our property. You are very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will... More 

The Woodlands, Texas
Level Contributor
33 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed September 17, 2014

This hotel honors the Best Western chain. The service was friendly and professional, anticipating our needs. The rooms are very spacious and clean, simple, not luxurious, but with everything we needed. Everything worked well, including the hair dryers. The beds were very comfortable. The bathrooms were also very large, no bathtubs, which is ok by me, as I"m older and... More 

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BEST WESTERN P, Guest Relations Manager at BEST WESTERN Palmareca Hotel & Suites, responded to this review

Dear Lolita: Thank you for completing the survey regarding your recent stay at our property. You are very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will... More 

Annapolis, Maryland
Level Contributor
23 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed August 20, 2014

I stay here every year to get some warmth after visiting San Cristóbal de las Casas. This is my favorite place in all of Tuxtla Gutierrez. The staff is wonderful, the pool area is great, good value all around. Check-in is easy and it's located next to the mall, which is a plus for me. Thanks!

Review collected in partnership with Best Western

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BEST WESTERN P, Guest Relations Manager at BEST WESTERN Palmareca Hotel & Suites, responded to this review
Google Translation

Estimada BeryBery: ¡Antes que nada mil Gracias por tus comentarios! Nos da muchisimo gusto saber que consideras este lugar como... More 

Level Contributor
23 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed June 7, 2014

The good thing about BW is that you know they adhere to a min standard. The place is in the zona dorada which is about a 5-10 min cab ride from downtown. The special thing about this place is there buffet which is only 50 pesos. They serve a lot of traditional Mexican platters including more than four types of... More 

Was this review helpful? Yes 2
BEST WESTERN P, Gerente at BEST WESTERN Palmareca Hotel & Suites, responded to this review

Dear Salas: Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you... More 

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