Excellent hotel, brilliant, clean, comfy rooms. The porters were really good. Staff were friendly and helpful. Good parking. Restaurant La Mansion is within the same complex and serves nice steak at fair prices. The pool is too cold in winter. more

Sadly, this hotel really lacks. Service (front desk and any in-room requests) were almost non-existent. Restaurant service and cab service was very good. We expected a big generic hotel, but thought the service would be a bit better. Just really blah. I’d stay at one of the smaller, local “less fancy” hotels next time for sure. more

We stay here occasionally when in Chiapas as our jumping off point to other, more quaint towns in the area. The Camino Real is always reliably comfortable: good beds, nice bathrooms, clean rooms. If you stay on the fifth floor you also get free cocktails and snacks for the evening (now they serve it in the bar by the pool),... more

This is a beautiful hotel, the architecture is impressive, like many of the other el camino hotels in Mexico. However, when we checked in on a sunday, we went down to the restaurant for a quick meal as we were planning to visit he excellent zoo in town. We were told by our waiter that ala carte was not available,... more

The Camino Real is one of the nicest hotels in town (if not the best). The rooms are clean and comfortable, the staff was helpful and friendly, and the price seemed reasonable. Only complaint is that the hotel occassionally has happy hours with loud music in the central courtyard until 9pm. Since most rooms face the courtyard, the noise spills... more

First curious thing about the Camino Real in Tuxtla Gutierrez is that the only practical way to get there is by car. This no doubt discourages walk-ins. The hotel overlooks the main drag in town, but getting there requires scooting up a rutted street that might better be called an alley. Once inside, you find yourself within a luxurious maze.... more

I stayed one night, because I could not check in at the Best Western one night earlier. They were very accomodating and very nice, definitely a 5 star hotel. All the creature comforts were there. more

We stayed with a large group from the USA in March 2007. The accomodations were very nice, and the food in the restaurant was great. In regards to breakfast, there were options at the buffet for people with vegetarian and vegan diets. While we did encounter a problem in our first room, the hotel staff was very gracious and accomodating... more

Visited in OCtober 02. Beautiful Property, great service. Can recall a wonderful breakfast and lots of interesting people coming and going. Minutes from the main Plaza, cathedral and Zoo. Rooms are first class and the atrium pool is lots of fun. Check out a great local restuarant - Las Pinchinchas & La Marimba Cafe. The best hotel in Tuxtla. Will... more