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Hilton Garden Inn Tuxtla Gutierrez

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Boulevard Blvd. Belisario Dominguez #1641, Tuxtla Gutierrez 29050, Mexico
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1 room 1 adult
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Hilton Garden Inn Tuxtla Gutierrez
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313 Reviews from our TripAdvisor Community

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Mexico City, Mexico
Level Contributor
36 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

I am a frequent Hilton guest, and this Garden Inn stands out. Very modern design, friendly and efficient front desk staff, check-in is easy. WiFi is adequate and hassle free, and Room Service provided until 1am, which is a big plus. And the food is actually tasty!

Helpful?
Thank GabrielGuerraC
Satelite, Mexico
Level Contributor
80 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed December 19, 2015 via mobile

I've liked staying at Hilton hotels for years, and this one did not disappoint me. All the hotel in excellent condition, from the lobby and main common areas to our room in the sixth floor. Understandably, one of the two elevators was under maintenance after a 6.5 earthquake had hit the city a couple hours before our arrival, but nothing... More 

Helpful?
Thank xraleman
Wendoly S, General Manager at Hilton Garden Inn Tuxtla Gutierrez, responded to this review

Thank you so much for your comments, we are glad to know that you enjoyed your stay at our Hotel and I also appreciate your comprehension about the situation with the elevator. The different attributes you mentioned about our brand really reflects a loyal Hilton traveler and we really appreciate your preference. We hope to have the honor to serve... More 

Level Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed November 29, 2015

After a very bussy day, I looked forward to rest in this wonderful hotel, you can adjist how firm you want rhe matress on each side of the bed. The people at the front desk, are very helpful and attentive. Very clean.

Helpful?
Thank Cristina C
Wendoly S, General Manager at Hilton Garden Inn Tuxtla Gutierrez, responded to this review

Thank you for shared with us your recent experience at the Hilton Garden Inn Tuxtla Gutierrez, we feel honor and pleased to know that the different attributes our brand offered you such as our unique Garden Sleep System, the quality of the cleanliness of our building and the friendly and attentive service provided for our staff was of your liking,... More 

San Francisco, California
Level Contributor
28 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed October 25, 2015 via mobile

I stayed at the Hilton Garden Inn in Tuxtla two nights and was highly satisfied. First of all you can't go wrong with an average price of $50 a night. Clean and comfortable beds, clean room and quick check in. Two points I'd like to bring up was that I wasn't asked for my identification upon check in. I was... More 

Helpful?
Thank Andres E
Wendoly S, General Manager at Hilton Garden Inn Tuxtla Gutierrez, responded to this review

Thank you very much for your comments, for us at Hilton Garden Inn Tuxtla Gutierrez is a real pleasure to make everything in our side to assure you a pleasant stay, our team members are committed to provide you the best service ever, in order to create a memorable experience every time you provide us the opportunity to host you.... More 

Rosedale, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 30, 2015

Stayed in this hotel many times, and I extremely liked that every time I come here. For the class and price range, it is the best place in my book. The stuff is friendly and professional, the rooms are clean and well maintained. The Internet is fast and the TVs are new. The restaurant has good selections, food is good,... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank Ari C
Wendoly S, General Manager at Hilton Garden Inn Tuxtla Gutierrez, responded to this review

Thank you so much for your kind comments, we are delighted to know that we comply with all your expectation every time you visit our Hotel, we really appreciate the loyalty and preference you have for us and I can assure you that you can always count on us to make your stays unique and memorable. We hope to see... More 

Biloxi, United States
2 reviews
5 of 5 stars Reviewed August 17, 2015

This hotel always has the friendliest staff from the front desk to the cleaning staff, not to forget about the management of this wonderful home away from home experience. The food is wonderful and the pool is always clean and ready to hop in to cool off.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Eric S
Wendoly S, General Manager at Hilton Garden Inn Tuxtla Gutierrez, responded to this review

Thank you for your comments, we are delighted to know that you enjoyed your stay at the Hilton Garden Inn Tuxtla Gutierrez or as you called it "your home away from home", it's an honor for us to receive a guest like you every time you visit the city and learn from your experience. We hope to have the chance... More 

Pembroke Pines, United States
1 review
5 of 5 stars Reviewed July 20, 2015

Thank you HGI Tuxtla, excellent hotel location for business and leisure. I truly enjoy all your hospitality. There are safe taxi service provided right at the door and everyone is always very kind and service oriented.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Raul M
Wendoly S, General Manager at Hilton Garden Inn Tuxtla Gutierrez, responded to this review

Thank you very much for your feedback, is a pleasure to know that you enjoyed your stay at our Hotel and the services we provided you. We hope to have the chance to serve you again in a near future, you can always count on us! Regards, Wendoly Sancho More 

Guadalajara, Mexico
Level Contributor
58 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 121 helpful votes
4 of 5 stars Reviewed July 7, 2015

There are not to many options to stay in top end hotels in Tuxtla Gutierrez. After the reviews read at Tripadvisor we choose the Hilton Inn. No complains about the cost benefit of the hotel, the facilities are not old, the rooms are clean, even the carpert are stainless, confortable bed, big tv screens, clean bathrooms, functional ac, wi fi,... More 

Helpful?
2 Thank gdl_traveler1
Wendoly S, General Manager at Hilton Garden Inn Tuxtla Gutierrez, responded to this review

Thank you so much for your comments, we're glad that you find our Hotel up to your expectations, we are always providing constant training to all our team members in order to offer you the best service ever on each of your visits to our property. At Hilton Garden Inn Tuxtla Gutierrez we will be always looking for your complete... More 

Biloxi, United States
2 reviews
5 of 5 stars Reviewed April 15, 2015

This Hotel is definitely the best hotel I have ever stayed at as far as treatment from all of the staff. The staff has made me feel very important as a customer and as a friend. Starting from the cleanings staff, to the restaurant staff and especially the management staff. Great job in managing a great and wonderful experience Hotel,... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Eric S
Wendoly S, General Manager at Hilton Garden Inn Tuxtla Gutierrez, responded to this review

Thank you so much for your kind comments, it's an honor to serve such a loyal guest as you and make you feel at home every time you visit us! We'll be waiting for you, at your home away from home, the Hilton Garden Inn Tuxtla Gutierrez! Best regards, Wendoly Sancho More 

interlomas, Mexico
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed April 10, 2015

we got food sick staying at the Hilton. Whereas we are living since a long time in Mexico. Food quality is really bad for such an hotel. extremely dissapointed. Overall the decoration is old fashioned but doesnt hurt.

Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank Matias J
Wendoly S, General Manager at Hilton Garden Inn Tuxtla Gutierrez, responded to this review

Thank you for your feedback, your comments are really important and always take in consideration in order to improve our services and provide you in your next visits the experience you deserve and expect from us. Hopefully, despite of the inconvenience, you have enjoyed your stay in Chiapas. Do not hesitate in contacting me personally if I can be of... More 

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