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All 29 Tuxtla Gutierrez hotels

Hilton Garden Inn Tuxtla Gutierrez

3.5 of 5 Hotel   |   Boulevard Blvd. Belisario Dominguez #1641, Tuxtla Gutierrez 29050, Mexico
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MXN1,500 (MXN)
Hilton Garden Inn Tuxtla Gutierrez
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Ranked #1 of 29 Hotels in Tuxtla Gutierrez
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Abel M Miami, United States
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149 reviews from our community

Traveler rating
    105
    36
    6
    1
    1
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34
25
5
75
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
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Miami, United States
2 reviews
5 of 5 stars Reviewed 1 week ago

Excelent service, great location near restaurants and a mall. Great food with international breakfast options like omelets, fruits, cereals, etc., plus additional corner with Mexican food like tamales, black beans, tazcalate, and the like. The only hotel I have been with optional softness of mattress.

Review collected in partnership with Hilton Garden Inn

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Puerto Plata, Dominican Republic
1 review
5 of 5 stars Reviewed 1 week ago

This is a new good hotel to stay at. All the other hotels in Tuxtla to not add up. Pool is very nice bit a little cool in the winter months. The staff are helpfull and the desk usually will have some one that speaks english.

Review collected in partnership with Hilton Garden Inn

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San Diego, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

Everything was excellent, specially all the Staff including the Manager Mr. Oscar Euan. The food in the Hotel Restaurant was great, because they combined the international food with the local Chiapas cousine. The parking space was in front of the Hotel and always with a lot of parking space available.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Wendoly S, General Manager at Hilton Garden Inn Tuxtla Gutierrez, responded to this review

Thank you very much for your comments, we are delightful to know that you enjoy your visit to our Hotel, at Hilton Garden Inn we do the outmost to comply with all your expectations as our Satisfaction Guaranty states! We hope to have the chance to host you again in a near future! Best regards, Wendoly Sancho More

Washington DC, District of Columbia
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 15, 2014 via mobile

This hotel is real good value for money. The Rooms are clean, relatively spacious. Breakfast is good. Internet connection is fast and included in the rate. Staff is helpful though with only one concierge, sometimes you need to queue to ask for informations. The hotel is at walking distance from a few restaurants and good coffee shops. If you don't... More

Was this review helpful? Yes
Wendoly S, General Manager at Hilton Garden Inn Tuxtla Gutierrez, responded to this review

Thank you so much for your kind comments, I'm glad to know that we really comply with our promise of excellence and great service to you during your stay in our Hotel, for us the Hilton Garden Inn Tuxtla Gutierrez is a pleasure to serve you. We hope to have the chance to host you in a near future and... More

Valencia, Spain
Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 1, 2014

I've been twice to this hotel, and it's always been pleasant. If you can take the drive back and forth to San Cristobal de Las Casas, then this is the place to stay. Also, if you are there for a short break, a social event, etc, your rest is guaranteed.

Was this review helpful? Yes
Wendoly S, General Manager at Hilton Garden Inn Tuxtla Gutierrez, responded to this review

Thank you for your kind comments, for us at Hilton Garden Inn is a pleasure to be the home away from home for all our guest! We hope you will provide us the chance to serve you again in a near future. Best regards, Wendoly Sancho More

Paris - France
Top Contributor
86 reviews 86 reviews
69 hotel reviews
72 helpful votes 72 helpful votes
4 of 5 stars Reviewed July 8, 2014

We staid at the Hilton Garden inn one night, during our 3 week trip in Mexico this year. The hotel is not centrally located but it was no issue to us. This is quite a big hotel, but it is managed very efficiently. The room we had was very spacious, and the bed comfortable. We did not get to enjoy... More

Was this review helpful? Yes
Wendoly S, General Manager at Hilton Garden Inn Tuxtla Gutierrez, responded to this review

Thank you so much for your kind comments, we are glad to know that you enjoyed your stay at our property, complying with our guaranty of quality and outstanding service. We hope to have the chance to host you again in a near future, you can always count with us to make your trip the most amazing experience ever! Best... More

Springdale
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 7, 2014

From start to finish, this spot was ideal for our trip to Chiapas. Facilities, staff, restaurant, helpfulness--all combined to make what needed to happen come to fruition. All involved were very satisfied.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Wendoly S, General Manager at Hilton Garden Inn Tuxtla Gutierrez, responded to this review

Thank you so much for your kind comments, we are glad to know that we completed your trip success with our services and attention, at Hilton Garden Inn we strive to always offer you the best quality in everything, guarantying your complete satisfaction. We hope you can visit us again soon at the beautiful Chiapas! Best regards, Wendoly Sancho More

Mexico City, Mexico
Contributor
20 reviews 20 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed April 30, 2014

Tuxtla is currently under city works. To get to the hotel from the airport takes a lot longer than the 30 minutes advertised in the hotel site. So be prepared for a lot of traffic. The hotel is fairly new and rooms are comfortable. The restaurant on the site is reasonable both in quality and price. They have a buffet... More

Was this review helpful? Yes 1
Wendoly S, General Manager at Hilton Garden Inn Tuxtla Gutierrez, responded to this review

Thank you so much for provided us your comments about your stay at Hilton Garden Inn, it's an honor for us to serve you every day with unique services and options to make your stay the most memorable ever. We hope to have the chance to host you once again in a near future! Best regards, Wendoly Sancho More

Playa del Carmen, Mexico
1 review
4 of 5 stars Reviewed April 9, 2014

When we first arrived we were a bit disappointed that the hotel wasn't as central as we had thought. Then we went to the centre of Tuxtla and, quite frankly realised that it is actually a good thing. The staff were friendly and efficient and the rooms were comfortable. It has a good business centre with a laser printer and... More

Was this review helpful? Yes
Wendoly S, General Manager at Hilton Garden Inn Tuxtla Gutierrez, responded to this review

Thank you very much for your kind comments, I'm glad to know that we fulfill all your expectations during your stay at our Hotel complying in this way with our Brand Promise. We hope to have the chance to host you in a near future at you home away from home, the Hilton Garden Inn Tuxtla Gutierrez! Best regards, Wendoly... More

Contributor
12 reviews 12 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed March 21, 2014 via mobile

Didn't really believe good reviews for a Hilton Garden Inn on Trip Advisor . Pleasantly surprised . I wanted to reserve @ Camino Real or Crowne Plaza but both were fully booked for my date . Employees were helpful, friendly & professional . Great modern gym ! Good food - room service . Excellent location . Room was fully equipped... More

Was this review helpful? Yes 1
Wendoly S, General Manager at Hilton Garden Inn Tuxtla Gutierrez, responded to this review

Thank you so much for your kind comments, it's an honor for us to know that we exceed your expectations during your recent stay at our Hotel, delivering the unique service we state in our Brand Promise. At the same time, I want to offer you an apology for the experience you had with the third party Spa, we already... More

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Additional Information about Hilton Garden Inn Tuxtla Gutierrez

Address: Boulevard Blvd. Belisario Dominguez #1641, Tuxtla Gutierrez 29050, Mexico
Phone Number:
Location: Mexico > Southern Mexico > Chiapas > Tuxtla Gutierrez
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hilton Garden Inn Tuxtla Gutierrez 3.5*
Number of rooms: 167
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Also Known As:
Hilton Garden Inn Tuxtla Gutierrez Mexico - Chiapas

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