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All 29 Tuxtla Gutierrez hotels

Hilton Garden Inn Tuxtla Gutierrez

3.5 of 5 Hotel   |   Boulevard Blvd. Belisario Dominguez #1641, Tuxtla Gutierrez 29050, Mexico
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MXN1,500 (MXN)
Hilton Garden Inn Tuxtla Gutierrez
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Ranked #1 of 29 Hotels in Tuxtla Gutierrez
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 5 days ago
fregalia Washington DC, District of Columbia
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141 reviews from our community

Traveler rating
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33
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69
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Washington DC, District of Columbia
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW via mobile

This hotel is real good value for money. The Rooms are clean, relatively spacious. Breakfast is good. Internet connection is fast and included in the rate. Staff is helpful though with only one concierge, sometimes you need to queue to ask for informations. The hotel is at walking distance from a few restaurants and good coffee shops. If you don't... More

Was this review helpful? Yes
Wendoly S, General Manager at Hilton Garden Inn Tuxtla Gutierrez, responded to this review

Thank you so much for your kind comments, I'm glad to know that we really comply with our promise of excellence and great service to you during your stay in our Hotel, for us the Hilton Garden Inn Tuxtla Gutierrez is a pleasure to serve you. We hope to have the chance to host you in a near future and... More

Valencia, Spain
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 1, 2014

I've been twice to this hotel, and it's always been pleasant. If you can take the drive back and forth to San Cristobal de Las Casas, then this is the place to stay. Also, if you are there for a short break, a social event, etc, your rest is guaranteed.

Was this review helpful? Yes
Wendoly S, General Manager at Hilton Garden Inn Tuxtla Gutierrez, responded to this review

Thank you for your kind comments, for us at Hilton Garden Inn is a pleasure to be the home away from home for all our guest! We hope you will provide us the chance to serve you again in a near future. Best regards, Wendoly Sancho More

Paris - France
Top Contributor
86 reviews 86 reviews
69 hotel reviews
71 helpful votes 71 helpful votes
4 of 5 stars Reviewed July 8, 2014

We staid at the Hilton Garden inn one night, during our 3 week trip in Mexico this year. The hotel is not centrally located but it was no issue to us. This is quite a big hotel, but it is managed very efficiently. The room we had was very spacious, and the bed comfortable. We did not get to enjoy... More

Was this review helpful? Yes
Wendoly S, General Manager at Hilton Garden Inn Tuxtla Gutierrez, responded to this review

Thank you so much for your kind comments, we are glad to know that you enjoyed your stay at our property, complying with our guaranty of quality and outstanding service. We hope to have the chance to host you again in a near future, you can always count with us to make your trip the most amazing experience ever! Best... More

Springdale
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 7, 2014

From start to finish, this spot was ideal for our trip to Chiapas. Facilities, staff, restaurant, helpfulness--all combined to make what needed to happen come to fruition. All involved were very satisfied.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Wendoly S, General Manager at Hilton Garden Inn Tuxtla Gutierrez, responded to this review

Thank you so much for your kind comments, we are glad to know that we completed your trip success with our services and attention, at Hilton Garden Inn we strive to always offer you the best quality in everything, guarantying your complete satisfaction. We hope you can visit us again soon at the beautiful Chiapas! Best regards, Wendoly Sancho More

Mexico City, Mexico
Contributor
20 reviews 20 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed April 30, 2014

Tuxtla is currently under city works. To get to the hotel from the airport takes a lot longer than the 30 minutes advertised in the hotel site. So be prepared for a lot of traffic. The hotel is fairly new and rooms are comfortable. The restaurant on the site is reasonable both in quality and price. They have a buffet... More

Was this review helpful? Yes 1
Wendoly S, General Manager at Hilton Garden Inn Tuxtla Gutierrez, responded to this review

Thank you so much for provided us your comments about your stay at Hilton Garden Inn, it's an honor for us to serve you every day with unique services and options to make your stay the most memorable ever. We hope to have the chance to host you once again in a near future! Best regards, Wendoly Sancho More

Playa del Carmen, Mexico
1 review
4 of 5 stars Reviewed April 9, 2014

When we first arrived we were a bit disappointed that the hotel wasn't as central as we had thought. Then we went to the centre of Tuxtla and, quite frankly realised that it is actually a good thing. The staff were friendly and efficient and the rooms were comfortable. It has a good business centre with a laser printer and... More

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Wendoly S, General Manager at Hilton Garden Inn Tuxtla Gutierrez, responded to this review

Thank you very much for your kind comments, I'm glad to know that we fulfill all your expectations during your stay at our Hotel complying in this way with our Brand Promise. We hope to have the chance to host you in a near future at you home away from home, the Hilton Garden Inn Tuxtla Gutierrez! Best regards, Wendoly... More

Contributor
12 reviews 12 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed March 21, 2014 via mobile

Didn't really believe good reviews for a Hilton Garden Inn on Trip Advisor . Pleasantly surprised . I wanted to reserve @ Camino Real or Crowne Plaza but both were fully booked for my date . Employees were helpful, friendly & professional . Great modern gym ! Good food - room service . Excellent location . Room was fully equipped... More

Was this review helpful? Yes
Wendoly S, General Manager at Hilton Garden Inn Tuxtla Gutierrez, responded to this review

Thank you so much for your kind comments, it's an honor for us to know that we exceed your expectations during your recent stay at our Hotel, delivering the unique service we state in our Brand Promise. At the same time, I want to offer you an apology for the experience you had with the third party Spa, we already... More

Mexico City, Mexico
Top Contributor
115 reviews 115 reviews
27 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed February 11, 2014

Hilton Garden Inn in Tuxtla has high quality than the others Hilton Garden Inn i have visited in USA, the hotel is very confortable, the rooms are clean and the bed linens have high quality, you can rest after a busy day, breakfast is wonderful and people who attend the restaurant is very helpfull and in a very good mood... More

Was this review helpful? Yes
Wendoly S, General Manager at Hilton Garden Inn Tuxtla Gutierrez, responded to this review

Thank you very much for your kind comments, I'm really glad to know that we comply with all your needs and expectations during your stay at our Hotel. We hope to have the chance to host you again in a near future! Best regards, Wendoly Sancho More

Northampton, Massachusetts
Contributor
11 reviews 11 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed January 28, 2014

Good bed. High quality sheets and bed linens. Some good art on walls. Internet worked. Had a good dinner in the dining room (pasta primavera). Overall a good, chain hotel that is not very unusual but has many amenities for a comfortable stay.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Wendoly S, General Manager at Hilton Garden Inn Tuxtla Gutierrez, responded to this review

Thanks for your kind comments, we are pleased to know that you completely enjoyed the Hilton Garden Inn experience and we delivered our unique service and great quality to you during your stay at our Hotel. We hope to have the chance to host you again in a near future at your home away from home, the Hilton Garden Inn... More

London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 14, 2014

The Hilton Inn in Tuxtla is one of the best accommodation were I have been in Chiapas. Obviously is quite expensive standing to the level of the price in Chiapas. I have been there during the summer and the swimming pool is great to rest after a working day. I suggest this accommodation for work occasions. Unlikely the receptionist weren't... More

Was this review helpful? Yes
Wendoly S, General Manager at Hilton Garden Inn Tuxtla Gutierrez, responded to this review

I want to thank you for your kind comments, I'm glad to know that we really comply with our promise of excellence and great service to you during your stay in our Hotel. I hope to have the chance to meet you in a near future, if there is anything I can help you with please do not hesitate to... More

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Additional Information about Hilton Garden Inn Tuxtla Gutierrez

Address: Boulevard Blvd. Belisario Dominguez #1641, Tuxtla Gutierrez 29050, Mexico
Phone Number:
Location: Mexico > Southern Mexico > Chiapas > Tuxtla Gutierrez
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hilton Garden Inn Tuxtla Gutierrez 3.5*
Number of rooms: 167
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Also Known As:
Hilton Garden Inn Tuxtla Gutierrez Mexico - Chiapas

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