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Fiesta Inn Ciudad del Carmen

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Av. Periferica Norte S/N | Col. Petrolera, Ciudad del Carmen 24199, Mexico
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Fiesta Inn Ciudad del Carmen
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69 Reviews from our TripAdvisor Community

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10
4
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
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Rio de Janeiro, RJ
Level Contributor
36 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed June 20, 2015

Stayed in this hotel a couple of times while on business trip to Carmen. I like the omelette at breakfast, soup and the fruit. The pastry isn't that great, so I stopped trying after a couple of trials. Rooms are quite sizable, clean and well arranged. I'm a light sleeper, so the noisy air-condition in the rooms could be very... More 

Was this review helpful? Yes
Sergio P, Gerente at Fiesta Inn Ciudad del Carmen, responded to this review

Dear Guest, Thank you for your recent correspondence regarding the Fiesta Inn Ciudad del Carmen hotel. We are always pleased to receive praise and acknowledgment of such a positive nature. Once again, thank you for your comments. We look forward to the opportunity of serving you in the future. Sincerely, Sergio Parra General Manager More 

Rio de Janeiro, RJ
Level Contributor
41 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed June 18, 2015

This hotel is below expectations. Rooms are not very clean. The AC in the room is too noisy and doest allow you to have a nice rest. Breakfast is poor and most of the time it is hot and noisy due to the high volume on the tvs. Gym is good.

Was this review helpful? Yes
Sergio P, Gerente at Fiesta Inn Ciudad del Carmen, responded to this review

Dear Guest, Thank you for taking the time to convey your comments regarding your recent experience with the Fiesta Inn Ciudad del Carmen. Your willingness to share your thoughts with us is genuinely appreciated. We rely on you, our guest, to let us know how we are doing and how we can better meet your needs. Your comments have been... More 

Ciudad de Mexico, México
1 review
5 of 5 stars Reviewed May 4, 2015

Excellent location to any place to go in the island and service, good food in the restaurant and at night you can enjoy your time in the comfortable bar, you can rest in conformable beds, quit room and fresh environment,

Review collected in partnership with this hotel

Was this review helpful? Yes
Sergio P, Gerente at Fiesta Inn Ciudad del Carmen, responded to this review

Dear Guest, Thank you for your recent correspondence regarding Fiesta Inn Ciudad del Carmen. We appreciate you taking the time to make us aware of your delightful experience during your recent stay. We are always pleased to receive praise and acknowledgment of such a positive nature. It is truly rewarding when a guest recognizes our staff’s efforts and takes the... More 

Arlington, Washington
Level Contributor
24 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed November 28, 2014

Stayed three nights on business. The room was very clean. The desk was spacious and had plenty of power connections for accessories. I never had any issues with the Wi-Fi. The staff were friendly and helpful. I had an issue with my air-conditioning unit, and the staff responded within three minutes to fix the problem. The breakfast buffet had plenty... More 

Was this review helpful? Yes
Sergio P, Gerente at Fiesta Inn Ciudad del Carmen, responded to this review

Dear Guest, Thank you for your recent correspondence regarding the Fiesta Inn Ciudad del Carmen Hotel. We appreciate you taking the time to make us aware of your delightful experience during your recent stay. We are always pleased to receive praise and acknowledgment of such a positive nature. Your willingness to share your thoughts is appreciated. The Fiesta Inn Ciudad... More 

Scandicci, Italy
Level Contributor
18 reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 stars Reviewed July 17, 2014

The room was clean. The towels, even pur in the tub for change were removed from room and not replaced. Incredibile the noi se of the climatizator that cannot permit a pleasent test during night especially because the room is very hot without air conditioning... Breakfast and buffet nave room forma improvement!

Was this review helpful? Yes 1
Sergio P, Gerente at Fiesta Inn Ciudad del Carmen, responded to this review

Dear Guest, Please allow me this opportunity to apologize for the inconveniences you experienced during your stay at our hotel. I appreciate your taking the time to advise us of your dissatisfaction, which is the first step towards improvement of our services. The Fiesta Inn Ciudad del Carmen is committed to providing our guests with the highest quality services and... More 

Travelers are raving about these Ciudad del Carmen hotels

Houston, Texas
Level Contributor
59 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
3 of 5 stars Reviewed February 23, 2014 via mobile

It's primarily a business hotel with all walks of clientele from rough necks through to the suit brigade. Nothing wrong with that at all! The hotel is clean. it can be a wee bit noisy if you have have a room on the main road it's clean, comfortable and has pleasant staff. The room was well appointed and clean. Food... More 

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Sergio P, Gerente at Fiesta Inn Ciudad del Carmen, responded to this review

Dear Guest, Thank you for your recent correspondence regarding Fiesta Inn Ciudad del Carmen. We appreciate you taking the time to make us aware of your delightful experience during your recent stay. Regarding Internet speed, we will improving our service within the next few weeks, in order to provide our guests, a better service. We look forward to the opportunity... More 

Mexico
Level Contributor
42 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
2 of 5 stars Reviewed February 19, 2014

What you expect in a business hotel? My case, I want a nice quiet room, good service attitude and the possibility to work in my room and/or the business center. I would consider basic to have quick service in the restaurant and a nice plus to have a pool to relax on an afternoon. You will not find ANY of... More 

Was this review helpful? Yes
Sergio P, Gerente at Fiesta Inn Ciudad del Carmen, responded to this review

Dear Guest, Please allow me this opportunity to apologize for the inconveniences you experienced during your stay at our hotel. I appreciate your taking the time to advise us of your dissatisfaction, which is the first step towards improvement of our services. The Fiesta Inn Ciudad del Carmen is committed to providing our guests with the highest quality services and... More 

North Ayrshire, United Kingdom
Level Contributor
141 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
5 of 5 stars Reviewed May 24, 2013

Oh well I liked the Fiesta Inn. It had lovely Restaraunt/coffee shop, was in central location close to airport and heliport and in safe area. My room was fine and there was free Wi Fi. Good breakfast with wide choice. No complaints. Mostly oil industry guests. Bit expensive buts thats the oil industry Good security. Parking to rear.

Was this review helpful? Yes
Sergio P, Gerente at Fiesta Inn Ciudad del Carmen, responded to this review

Dear Guest, Thank you for your recent correspondence regarding Fiesta Inn Ciudad del Carmen. We appreciate you taking the time to make us aware of your delightful experience during your recent stay. Once again, thank you for your thoughtful comments. We look forward to the opportunity of serving you in the future. Sincerely, Sergio Parra General Manager More 

Level Contributor
24 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
1 of 5 stars Reviewed April 1, 2013 via mobile

This was a terrible bad experience. The room and the sheets were smelly, the breakfast was awful and it wasn't include it in the price of the room that was very expensive also. I didn't like it at all. The only good thing about this hotel was the location.

Was this review helpful? Yes
Sergio P, Gerente at Fiesta Inn Ciudad del Carmen, responded to this review

Dear Guest, Thank you for taking the time to convey your comments regarding your recent experience with the Fiesta Inn Ciudad del Carmen. Your willingness to share your thoughts with us is genuinely appreciated. We rely on you, our guest, to let us know how we are doing and how we can better meet your needs. Your comments have been... More 

Houston
Level Contributor
92 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed October 14, 2012

Physical plant is good, hotel is nice, bright and clean. Pool looked good although I did not have an opportunity to use it. Rooms were spatious, good light, nice bed and shower. Breakfast was very good with many choices. It is within walking to a couple of other restaurants in the area. WiFi available in rooms and lobby. Nice choice... More 

Was this review helpful? Yes 1
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