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Hampton Inn Ciudad del Carmen Campeche

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Av. Isla de Tris 28-A, Km 5, Esq. B, Ciudad del Carmen 24157, Mexico
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Hampton Inn Ciudad del Carmen Campeche
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167 Reviews from our TripAdvisor Community

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Traveler rating
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    56
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Cd Del Carmen, Mexico
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

1. Everything is meet expectation and recommended stay for business trip . 2. Self Laundry is 10peso /machine 3. Near to Chilies restaurate 4. Wifi provided but need to renew the access every 3 days. 5. Overal is good

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Vancouver, Canada
Level Contributor
216 reviews
178 hotel reviews
common_n_hotel_reviews_1bd8 130 helpful votes
4 of 5 stars Reviewed May 10, 2015

We stayed 1 night at Hampton Inn. The hotel is newer, good location on the highway and near airport. Very nice staff. Big room with a couch but the "queen" bed seemed small. Hot water in the shower with lots of towels and good amenities. No restaurant per say in the Hotel but there is a Chili's next door where... More 

Was this review helpful? Yes 1
HamptonInn_CME, General Manager at Hampton Inn Ciudad del Carmen Campeche, responded to this review

Thanks for choosing us and for sharing your experience of your recent stay with us. I am pleased to know that you enjoyed our warm hospitality. I offer a sincere apology for coffee and water for tea. I inform you that we have taken immediate actions in order to offer always hot coffee and water for tea. Thank you so... More 

Puebla, Mexico
1 review
5 of 5 stars Reviewed March 21, 2015

I had a enjoyable stay in this hotel. the best service I have had in Ciudad del Carmen, I recommend this hotel to make business, and if you want to go to Pemex offices this is the closest Hotel because you can get there walking

Was this review helpful? Yes 1
HamptonInn_CME, General Manager at Hampton Inn Ciudad del Carmen Campeche, responded to this review

I just wanted to say thanks for your recent stay here at our hotel! I’m so glad you were able to experience our warm Hospitality. Hope to see you return again soon. Sincerely, Gema Díaz General Manager Hampton Inn Ciudad del Carmen More 

Hartford, Connecticut
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed February 21, 2015

This hotel is in the oil city of Ciudad del Carmen and is typically used for crew change operations. I have stayed here over 5 times at this point, and every time has been very nice and without complaint. As of this writing I am on the first floor, but have stayed on floors 1/3 and 4 throughout my visits.... More 

Was this review helpful? Yes 2
HamptonInn_CME, General Manager at Hampton Inn Ciudad del Carmen Campeche, responded to this review

I am very happy to read the comments about your recent stay and glad that you found the location and amenities of our hotel to your satisfaction. Hope to see you return soon. Sincerely, Gema Díaz General Manager Hampton Inn Ciudad del Carmen More 

Tucson, Arizona
Level Contributor
59 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 202 helpful votes
5 of 5 stars Reviewed January 19, 2015

After traveling in our rental car all over Yucatan and Chiapas, we came to Ciudad del Carmen on our return to Merida. We tried to find the Stay OK, but it is no where near the Hotel Zone, and opted to stay here instead of trying to find another hotel in the dark and far away. Yes, it is a... More 

Was this review helpful? Yes 1
HamptonInn_CME, General Manager at Hampton Inn Ciudad del Carmen Campeche, responded to this review

Thank you for your review. Here at our hotel we are very happy to hear that you had an enjoyable stay with us. And thanks for let me know that Omar helped make your trip great! We hope to see you again soon. Sincerely, Gema Díaz General Manager Hampton Inn Ciudad del Carmen More 

Somerset, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed January 18, 2015

Very good for short stay in Business.Hotel has got a gym and WIFI in all rooms.Also washing facility is available. There is a swimming pool with bar so evening swim is nice. Generally it is a good hotel with potential to be even better. Woj

Review collected in partnership with Hampton

Was this review helpful? Yes 1
HamptonInn_CME, General Manager at Hampton Inn Ciudad del Carmen Campeche, responded to this review

Thanks for your kind comments about your recent stay at our hotel. Hope to see you return again soon. Sincerely, Gema Díaz General Manager Hampton Inn Ciudad del Carmen More 

Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed November 21, 2014

It is close to main companies offices, breakfast is good it is enough when you are in a hurry. The option to have Chilis food is great idea though they forget to give you the receipt to issue an invoice (it is essential for reporting travel expenses). Air conditioning in the room as I told personnel in front desk is... More 

Was this review helpful? Yes
HamptonInn_CME, General Manager at Hampton Inn Ciudad del Carmen Campeche, responded to this review

Thanks for choosing us and for sharing your experience of your recent stay with us. I'm very sorry you didn’t receive your bill on time; I offer my apology for that. We have improved this process according with the Chilis restaurant. Thank you again for giving us your feedback and we hope to see you again soon. Gema Díaz General... More 

Singapore, Singapore
1 review
4 of 5 stars Reviewed October 11, 2014

Overall a very pleasant place to stay in, quiet and clean. However, do be careful when you communicate cause a wrong communication had me fined 100 pesos for smoking in a non smoking room, which i was unaware of. I asked for a smoking room, unfortunately was given a non smoking room and was fined smoking in my room.

Review collected in partnership with Hampton

Was this review helpful? Yes
HamptonInn_CME, General Manager at Hampton Inn Ciudad del Carmen Campeche, responded to this review

Thanks for choosing us and for sharing your experience of your recent stay with us. I am very sorry that your Room hadn’t been properly assigned by our Front Desk Agent. I offer a sincere apology and I inform you that we have taken the necessary actions in order to improve the communications between Reservations and Front Desk agents. Thank... More 

The Woodlands, Texas
Level Contributor
419 reviews
76 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
3 of 5 stars Reviewed October 3, 2014 via mobile

Spacious and comfortable rooms, very good hot breakfast but lots of things that could go better. Housekeeping for one, shores that flooded the room because of design and a snail internet service are clear opportunities for management to make an impact.

Was this review helpful? Yes
HamptonInn_CME, General Manager at Hampton Inn Ciudad del Carmen Campeche, responded to this review

I just wanted to say thanks for your recent stay here at our hotel! And Thanks to share your comments. I am very sorry that your experience had not been pleasant with the inconvenience in the Bathroom and the internet service. I offer a sincere apology and I inform you that we have taken the necessary actions in these improvements.... More 

Darlington, United Kingdom
Level Contributor
36 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed September 1, 2014

The Hampton Inn is the best there is in Carmen. I stayed there for four nights last week with colleagues. The rooms are clean with all amenities, and the beds are comfortable. The Wi-Fi facility is very good which is what is required on a business trip. The hotel has a mini-bus service to and from the airport. Breakfast is... More 

Was this review helpful? Yes
HamptonInn_CME, General Manager at Hampton Inn Ciudad del Carmen Campeche, responded to this review

Thank you for having stayed at our hotel and posted your review. We are very happy to hear that you had an enjoyable stay with us. Thank you again for your feedback and I hope you will return should your travels bring you back this way. Sincerely, Gema Díaz General Manager Hampton Inn Ciudad del Carmen More 

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