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Hampton Inn Ciudad del Carmen Campeche

3.0 of 5 Av. Isla de Tris 28-A, Km 5, Esq. B, Ciudad del Carmen 24157, Mexico
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MXN1,300 (MXN)
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Certificate of Excellence 2014
Hampton Inn Ciudad del Carmen Campeche
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Hampton Inn Ciudad del Carmen Campeche
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128 reviews from our community

Traveler rating
    68
    41
    11
    5
    3
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28
10
Solo
0
82
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
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Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

It is close to main companies offices, breakfast is good it is enough when you are in a hurry. The option to have Chilis food is great idea though they forget to give you the receipt to issue an invoice (it is essential for reporting travel expenses). Air conditioning in the room as I told personnel in front desk is... More 

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HamptonInn_CME, General Manager at Hampton Inn Ciudad del Carmen Campeche, responded to this review

Thanks for choosing us and for sharing your experience of your recent stay with us. I'm very sorry you didn’t receive your bill on time; I offer my apology for that. We have improved this process according with the Chilis restaurant. Thank you again for giving us your feedback and we hope to see you again soon. Gema Díaz General... More 

Singapore, Singapore
1 review
4 of 5 stars Reviewed October 11, 2014

Overall a very pleasant place to stay in, quiet and clean. However, do be careful when you communicate cause a wrong communication had me fined 100 pesos for smoking in a non smoking room, which i was unaware of. I asked for a smoking room, unfortunately was given a non smoking room and was fined smoking in my room.

Review collected in partnership with Hampton

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HamptonInn_CME, General Manager at Hampton Inn Ciudad del Carmen Campeche, responded to this review

Thanks for choosing us and for sharing your experience of your recent stay with us. I am very sorry that your Room hadn’t been properly assigned by our Front Desk Agent. I offer a sincere apology and I inform you that we have taken the necessary actions in order to improve the communications between Reservations and Front Desk agents. Thank... More 

The Woodlands, Texas
Top Contributor
328 reviews 328 reviews
58 hotel reviews
73 helpful votes 73 helpful votes
3 of 5 stars Reviewed October 3, 2014 via mobile

Spacious and comfortable rooms, very good hot breakfast but lots of things that could go better. Housekeeping for one, shores that flooded the room because of design and a snail internet service are clear opportunities for management to make an impact.

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HamptonInn_CME, General Manager at Hampton Inn Ciudad del Carmen Campeche, responded to this review

I just wanted to say thanks for your recent stay here at our hotel! And Thanks to share your comments. I am very sorry that your experience had not been pleasant with the inconvenience in the Bathroom and the internet service. I offer a sincere apology and I inform you that we have taken the necessary actions in these improvements.... More 

Darlington, United Kingdom
Senior Contributor
26 reviews 26 reviews
17 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed September 1, 2014

The Hampton Inn is the best there is in Carmen. I stayed there for four nights last week with colleagues. The rooms are clean with all amenities, and the beds are comfortable. The Wi-Fi facility is very good which is what is required on a business trip. The hotel has a mini-bus service to and from the airport. Breakfast is... More 

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HamptonInn_CME, General Manager at Hampton Inn Ciudad del Carmen Campeche, responded to this review

Thank you for having stayed at our hotel and posted your review. We are very happy to hear that you had an enjoyable stay with us. Thank you again for your feedback and I hope you will return should your travels bring you back this way. Sincerely, Gema Díaz General Manager Hampton Inn Ciudad del Carmen More 

Boracay, Philippines
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed August 25, 2014 via mobile

very new hotel in outside of ciudad del carmen. quiet, clean and in very good shape! the breakfast is mexican standard, but very good quality. fruits are delicious. you can get a midnight snack in the lobby. pool is clean and great as well. it is worth it.

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1 review
5 of 5 stars Reviewed August 14, 2014

It was a very good stay. The hotel is clean and beautiful. The people there are nice and helpful. The food in sky bar and lobby bar are delicious. The complimentary breakfast if good. Self-made waffle is my favorite. Business center is useful. Free internet and print.

Review collected in partnership with Hampton

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Boca del Rio, Mexico
Contributor
11 reviews 11 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 9, 2014

The rooms are comfortable, breakfast changes everyday, and the gym is small but with variety of equipment! I spent 3 weeks here for a training and really enjoy the accomodations. It is necessary to book in advance, otherwise it is almost impossible to get availability. Close to PEMEX offices and main Oil & Gas Businesses.

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Mexico City, Mexico
1 review
4 of 5 stars Reviewed August 4, 2014

all people in the hotel is great just you miss the the breakfast before it was better try to complete the breakfast as the last months, also sometimes the person that is in the lobby do not have comunication with the co worker that made the reservation and is necesary send the letter or the email 2 times at 2... More 

Review collected in partnership with Hampton

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Coral Gables
Top Contributor
56 reviews 56 reviews
13 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed August 1, 2014

While it is not in the center of town, this hotel has friendly service and offers more than expected. Unlike the hampton inns in the USA, this one has a bar and stays pretty busy. The rooms are nice. I appreciate the ease of having a place to grab a drink after my meetings.

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Mexico City, Mexico
Top Contributor
223 reviews 223 reviews
86 hotel reviews
99 helpful votes 99 helpful votes
2 of 5 stars Reviewed July 9, 2014

Yes, this hotel is new which is always a great thing but not this time with some many flaws: - Since the very beginning I was mad with the front desk staff, to any eye they lack training. They are deficient and rude. - Even that the room is new, the design is very bad: the water gets out the... More 

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HamptonInn_CME, General Manager at Hampton Inn Ciudad del Carmen Campeche, responded to this review

I am very sorry that your experience had not been pleasant with Team members in the Front Desk and the inconvenience of noise and water in your Bathroom. I offer a sincere apology and I inform you that we have taken the necessary actions in order to our Team members primarily the Front Desk are being trained to give a... More 

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Additional Information about Hampton Inn Ciudad del Carmen Campeche

Address: Av. Isla de Tris 28-A, Km 5, Esq. B, Ciudad del Carmen 24157, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Campeche > Ciudad del Carmen
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hampton Inn Ciudad del Carmen Campeche 3*
Number of rooms: 120
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