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Hampton Inn Ciudad del Carmen Campeche

3.0 of 5 Av. Isla de Tris 28-A, Km 5, Esq. B, Ciudad del Carmen 24157, Mexico
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Certificate of Excellence 2014
Hampton Inn Ciudad del Carmen Campeche
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Hampton Inn Ciudad del Carmen Campeche
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146 reviews from our community

Traveler rating
    78
    49
    11
    5
    3
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Hartford, Connecticut
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
5 of 5 stars Reviewed 1 week ago

This hotel is in the oil city of Ciudad del Carmen and is typically used for crew change operations. I have stayed here over 5 times at this point, and every time has been very nice and without complaint. As of this writing I am on the first floor, but have stayed on floors 1/3 and 4 throughout my visits.... More 

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Tucson, Arizona
Senior Contributor
47 reviews 47 reviews
25 hotel reviews
194 helpful votes 194 helpful votes
5 of 5 stars Reviewed January 19, 2015

After traveling in our rental car all over Yucatan and Chiapas, we came to Ciudad del Carmen on our return to Merida. We tried to find the Stay OK, but it is no where near the Hotel Zone, and opted to stay here instead of trying to find another hotel in the dark and far away. Yes, it is a... More 

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HamptonInn_CME, General Manager at Hampton Inn Ciudad del Carmen Campeche, responded to this review

Thank you for your review. Here at our hotel we are very happy to hear that you had an enjoyable stay with us. And thanks for let me know that Omar helped make your trip great! We hope to see you again soon. Sincerely, Gema Díaz General Manager Hampton Inn Ciudad del Carmen More 

Somerset, United Kingdom
1 review
4 of 5 stars Reviewed January 18, 2015

Very good for short stay in Business.Hotel has got a gym and WIFI in all rooms.Also washing facility is available. There is a swimming pool with bar so evening swim is nice. Generally it is a good hotel with potential to be even better. Woj

Review collected in partnership with Hampton

Was this review helpful? Yes
HamptonInn_CME, General Manager at Hampton Inn Ciudad del Carmen Campeche, responded to this review

Thanks for your kind comments about your recent stay at our hotel. Hope to see you return again soon. Sincerely, Gema Díaz General Manager Hampton Inn Ciudad del Carmen More 

Contributor
12 reviews 12 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed November 21, 2014

It is close to main companies offices, breakfast is good it is enough when you are in a hurry. The option to have Chilis food is great idea though they forget to give you the receipt to issue an invoice (it is essential for reporting travel expenses). Air conditioning in the room as I told personnel in front desk is... More 

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HamptonInn_CME, General Manager at Hampton Inn Ciudad del Carmen Campeche, responded to this review

Thanks for choosing us and for sharing your experience of your recent stay with us. I'm very sorry you didn’t receive your bill on time; I offer my apology for that. We have improved this process according with the Chilis restaurant. Thank you again for giving us your feedback and we hope to see you again soon. Gema Díaz General... More 

Singapore, Singapore
1 review
4 of 5 stars Reviewed October 11, 2014

Overall a very pleasant place to stay in, quiet and clean. However, do be careful when you communicate cause a wrong communication had me fined 100 pesos for smoking in a non smoking room, which i was unaware of. I asked for a smoking room, unfortunately was given a non smoking room and was fined smoking in my room.

Review collected in partnership with Hampton

Was this review helpful? Yes
HamptonInn_CME, General Manager at Hampton Inn Ciudad del Carmen Campeche, responded to this review

Thanks for choosing us and for sharing your experience of your recent stay with us. I am very sorry that your Room hadn’t been properly assigned by our Front Desk Agent. I offer a sincere apology and I inform you that we have taken the necessary actions in order to improve the communications between Reservations and Front Desk agents. Thank... More 

The Woodlands, Texas
Top Contributor
365 reviews 365 reviews
65 hotel reviews
85 helpful votes 85 helpful votes
3 of 5 stars Reviewed October 3, 2014 via mobile

Spacious and comfortable rooms, very good hot breakfast but lots of things that could go better. Housekeeping for one, shores that flooded the room because of design and a snail internet service are clear opportunities for management to make an impact.

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HamptonInn_CME, General Manager at Hampton Inn Ciudad del Carmen Campeche, responded to this review

I just wanted to say thanks for your recent stay here at our hotel! And Thanks to share your comments. I am very sorry that your experience had not been pleasant with the inconvenience in the Bathroom and the internet service. I offer a sincere apology and I inform you that we have taken the necessary actions in these improvements.... More 

Darlington, United Kingdom
Senior Contributor
32 reviews 32 reviews
19 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed September 1, 2014

The Hampton Inn is the best there is in Carmen. I stayed there for four nights last week with colleagues. The rooms are clean with all amenities, and the beds are comfortable. The Wi-Fi facility is very good which is what is required on a business trip. The hotel has a mini-bus service to and from the airport. Breakfast is... More 

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HamptonInn_CME, General Manager at Hampton Inn Ciudad del Carmen Campeche, responded to this review

Thank you for having stayed at our hotel and posted your review. We are very happy to hear that you had an enjoyable stay with us. Thank you again for your feedback and I hope you will return should your travels bring you back this way. Sincerely, Gema Díaz General Manager Hampton Inn Ciudad del Carmen More 

Boracay, Philippines
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed August 25, 2014 via mobile

very new hotel in outside of ciudad del carmen. quiet, clean and in very good shape! the breakfast is mexican standard, but very good quality. fruits are delicious. you can get a midnight snack in the lobby. pool is clean and great as well. it is worth it.

Was this review helpful? Yes 2
HamptonInn_CME, General Manager at Hampton Inn Ciudad del Carmen Campeche, responded to this review

I am very happy to read the comments about your recent stay and glad that you found the location and amenities of our hotel to your satisfaction. Hope to see you return soon. Sincerely, Gema Díaz General Manager Hampton Inn Ciudad del Carmen More 

1 review
5 of 5 stars Reviewed August 14, 2014

It was a very good stay. The hotel is clean and beautiful. The people there are nice and helpful. The food in sky bar and lobby bar are delicious. The complimentary breakfast if good. Self-made waffle is my favorite. Business center is useful. Free internet and print.

Review collected in partnership with Hampton

Was this review helpful? Yes
HamptonInn_CME, General Manager at Hampton Inn Ciudad del Carmen Campeche, responded to this review

Thanks for your kind comments about your recent stay at our hotel. Hope to see you return again soon. Sincerely, Gema Díaz General Manager Hampton Inn Ciudad del Carmen More 

Boca del Rio, Mexico
Contributor
11 reviews 11 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 9, 2014

The rooms are comfortable, breakfast changes everyday, and the gym is small but with variety of equipment! I spent 3 weeks here for a training and really enjoy the accomodations. It is necessary to book in advance, otherwise it is almost impossible to get availability. Close to PEMEX offices and main Oil & Gas Businesses.

Was this review helpful? Yes
HamptonInn_CME, General Manager at Hampton Inn Ciudad del Carmen Campeche, responded to this review

Thank you for your review. Here at our hotel we are very happy to hear that you had an enjoyable stay with us. We hope to see you again soon. Sincerely, Gema Díaz General Manager Hampton Inn Ciudad del Carmen More 

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Additional Information about Hampton Inn Ciudad del Carmen Campeche

Address: Av. Isla de Tris 28-A, Km 5, Esq. B, Ciudad del Carmen 24157, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Campeche > Ciudad del Carmen
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hampton Inn Ciudad del Carmen Campeche 3*
Number of rooms: 120
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