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Capital Plaza Hotel

Avenida Heroes 171-A | Colonia Centro, Chetumal 77000, Mexico
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Capital Plaza Hotel
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188 Reviews from our TripAdvisor Community

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Toronto, Canada
Level Contributor
56 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed here on our way to San Pedro, Belize. The rooms are clean and comfortable, with great views of the pool and foliage. Beds are comfy and there is lots of hot water. Everything works and the staff are friendly. This hotel is right across the street from the central market and the museum, and a short walk to... More 

Helpful?
Thank Lolvgc
Doncaster, United Kingdom
Level Contributor
70 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The hotel is in a great location, just a 10 minute walk from the Caribbean Sea. When we arrived, a doorman immediately came to the taxi to help us with our luggage and then took our luggage up to our room for us. The room was large, clean and comfortable with a good size bathroom. There was a swimming pool... More 

Helpful?
Thank Hayley970
League City, Texas
Level Contributor
66 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
5 of 5 stars Reviewed January 7, 2016

We found this hotel on TA at the last minute when we escaped from a nasty nasty hotel. We were looking for a hotel to relax before continuing our journey from Palenque to Mahahual and only needed a place to stay for about 5-6 hours. This hotel DEFINITELY fit the bill. We called the hotel to check availability and took... More 

Helpful?
Thank Meander48
Jakarta, Indonesia
Level Contributor
34 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed January 6, 2016

We had an overnight stay in a standard double room. The beds were uber comfortable and with the blackout curtains we almost over slept. Everything was clean and tidy. The wifi was a little weak, but it might have been our room location. The staff was friendly and helpful. They have complimentary taxi service to the airport in the morning.

Helpful?
Thank mtpinder57
Shanghai, China
Level Contributor
40 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed January 4, 2016

2 couples stayed here for 2 nights on our way to Belize. Service was very friendly. Not very fast, but that's kind of the norm for the area. We had a very large truck packed with personal items which was safe parked in the back lot of the hotel. Rooms were on the small side, with 2 double beds in... More 

Helpful?
Thank hellobanana
Mexico City, Mexico
Level Contributor
31 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed December 24, 2015 via mobile

Beautiful hotel and really good location. At the center of the city. Is big, the pool beautiful. The rooms are comfy but smell like humidity. There is actually a lot of moisture inside the closet and I think it could be a trouble for the clothes specially in dates like today. We have an special outfit for tonight hope don't... More 

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Thank zamm90
Gothenburg, Sweden
Level Contributor
21 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed December 17, 2015 via mobile

We stayed in standard double room. Ok for the money. Gym was only a running machine and three more machines, but no loose weights. AC did not work in there. When we were they had no electricity so we could not use is. Pool seems bigger on the pictures on internet. Breakfast is ok but nothing to write home about.... More 

Helpful?
Thank Josefin V
Chapala, Mexico
Level Contributor
213 reviews
75 hotel reviews
common_n_hotel_reviews_1bd8 242 helpful votes
4 of 5 stars Reviewed December 5, 2015

Friendly English speaking desk staff moved this from a three to four star rating. Rooms are adequate with comfortable beds, small bath/tub combo, free wifi in room. Nice pool. Included breakfast was made to order eggs, juice, toast, coffee, bacon, retried beans. Hallways were noisy due to tile flooring and echoes and thin walls. Staff helped us with a restaurant... More 

Helpful?
Thank Barbara W
Hood River, Oregon
Level Contributor
4 reviews
5 of 5 stars Reviewed December 4, 2015

We loved our stay here. Nice clean beds, good WiFi, helpful staff and hot showers. A perfect place to rest after several flights and a long day of travel. Only 10 mins from airport by taxi, which cost 200 pesos since we used the authorized airport taxi service. I would stay here again.

Helpful?
Thank anonymous3291
Essex, United Kingdom
Level Contributor
41 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
3 of 5 stars Reviewed November 15, 2015

Nice hotel with good touches to make the stay comfortable, coffee machine in the room, decent air conditioning, free wifi. There was a hairdryer in the bathroom, which also had a small bath. Did not eat in the restaurant for dinner, but breakfast was good, not a buffet but an a la carte selection. Bar drinks were reasonably priced. Pool... More 

Helpful?
Thank Mooncats
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