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The Grand Marlon

Avenida Benito Juarez 88, Chetumal 7700, Mexico
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1 room 1 guest
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25 Reviews from our TripAdvisor Community

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Traveler rating
    6
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    3
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4
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • Italian first
  • Spanish first
  • Any
English first
  • All months
    (25)
  • Mar-May only
    (7)
  • Jun-Aug only
    (4)
  • Sep-Nov only
    (9)
  • Dec-Feb only
    (5)
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Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

We were surprised to check in to the Grand Marlon and find dingy tattered towels in the bathroom. The name of the hotel is deceiving as it has a tiny little pool. The air conditioner took forever to cool the room. The good side to the hotel is that it has a nice restaurant and we had an excellent breakfast!

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2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 27, 2015

I'd stay here again in a heartbeat. The most romantic hotel ever! Right downtown and close to everything. The pool is in the middle of the resort, so easy access. The restaurant was really good. Room was clean and air worked great. Can't beat the price either.

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Belize City
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed May 24, 2015

I was disappointed with my stay. While the room was clean, the bed was not very comfortable. The air conditioning took a very long time to cool the room. I inquired at the front desk about the location of the ice machine at 9:30am and was informed that since the restaurant was closed, there was no ice available for guests.... More 

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Travelers are raving about these Chetumal hotels

Vancouver, British Columbia
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed March 22, 2015

We booked this hotel over the internet and although we read quite a few negative reviews we continued with our booking - we should have taken other travelers advice. This hotel, although located centrally in the center of the city of Chetumal is awful and overpriced for what you get. First off the lobby is new & beautiful with marble... More 

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Montreal, Canada
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 stars Reviewed October 15, 2014

We booked an Executive King Room at the Grand Marlon through Booking.com. The day after we reserved the room, we received an email from Booking.com offering us an upgrade to a Junior Suite with a king bed, seating area and a spa bath. The pics of the room were fabulous. I was so excited because we own a little hotel... More 

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San Jose, California
Level Contributor
41 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed September 10, 2014

We have stayed a few times in this hotel, and more recently in its sister hotel accords the road, The Marlon. (i.e, without the Grand). The Grand Marlon hotel is clean, the service is nice although the English speaking ability of its personnel leaves something to be desired. We always opt for the superior room with a king size bed,... More 

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Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed June 3, 2014

Good hotel for the price we paid. Pretty clean rooms. The only one issue is that the Wifi is not covering the room, you need to stay in the lobby. Small pool, but was nobody there, so we felt lucky. Good service, but still they need to be reminded! Overall D good place for the money we paid. We stayed... More 

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Ladysmith, Canada
2 reviews
4 of 5 stars Reviewed March 24, 2014

I booked the Grand Marlon for a one night "pit stop" on our trip from Playa Del Carmen to Corozal.The hotel was better than expected, quite modern, bright and airy in the common areas with a small pool and gym off the lobby. Our room was large (for a small hotel) and well furnished, the bathroom very clean and modern.We... More 

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London, UK
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed November 13, 2013 via mobile

Nice enough hotel. Pleasant staff (particularly in the adjoining restaurant) with a friendly welcome. Pleasant pool area if a little small. Room was nice enough and more than adequate. Had breakfast sent to the room. Nice enough if not amazing. Bathroom door would lock you in from the inside. As a solo traveller this may cause you an issue. Local... More 

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Andover, United Kingdom
Level Contributor
43 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed October 21, 2013

We booked The Grand Marlon as part of our travels through Mexico and Central America. It was intended to be a comfortable, clean and relaxed stay before heading across the boarder and it didn't disappoint. The hotel is well placed in the city and easy to find. The rooms were spacious, clean and perfect for what we needed. Unfortunately when... More 

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