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Holiday Inn Pachuca Hotel

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Blvd Rojo Gomez No 104 | Lomas Residendial, Pachuca 42094, Mexico
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Holiday Inn Pachuca Hotel
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Holiday Inn Pachuca Hotel
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53 reviews from our community

Traveler rating
    11
    13
    11
    10
    8
See reviews for
15
6
4
23
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Madison, Wisconsin
Contributor
20 reviews 20 reviews
5 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is a very nice and comfortable hotel in Pachuca, although it is nowhere near the city center or the university. The lobby is open and airy and a nice place to meet. The staff is quite friendly. The rooms are enormous, including the bathrooms. The bathrooms contain a razor, toothbrush, toothpaste, etc. for those who may have forgotten their... More 

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Cancun
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed September 19, 2013 via mobile

The staff are welcoming and friendly. The rooms are comfortable but a little dark. The bathrooms are tiny. Hotel breakfast was good and Wifi is free in all areas of hotel. Its not in the most attractive area of the City.

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Pachuca Hotel, responded to this review

Dear CUNKEN, First of all, we like to thank you for having chosen our hotel and we also like to thank you for having taken the time to share your valuable comment with us. Guest comments like yours are paramount for allowing us to focus our attention where guests’ feel it is necessary. We always encourage our guests to let... More 

Amersham
Top Contributor
55 reviews 55 reviews
26 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed April 29, 2012

I was on a botanical field trip with 9 others, and had flown overnight to Mexico City. Pachuca was our first stop, and when we arrived at about 9:30am, the hotel greeted us and let us occupy our rooms. After a quick shower, we were off plant hunting and back at about 7pm. We met up for dinner in the... More 

Was this review helpful? Yes 1
Warsaw, Poland
Senior Contributor
32 reviews 32 reviews
22 hotel reviews
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed February 10, 2012

Holiday Inn Pachuca offers the most useful and regular place to sleep for business travelers and short-term visitors in town. Rooms are nice, standard is kept, breakfast included. Beds are very comfortable. Generally, very good option to stay in this town.

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San Antonio, Texas
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 7, 2011

I'm not that much into reviewing but this place its so bad that some one has to prevent anyone else from staying here. First the elevator can barely fit my stroller, so if you come with a large group count on several trips to bring all your people down. The rooms are tiny, i mean New York tiny or Europe... More 

Was this review helpful? Yes 1
Reviewer
5 reviews 5 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed July 19, 2011

This Holiday Inn franchise doesn't meet the minimum standards that Holiday Inn hotels try to have internationally. Rooms are poorly maintained and outdated, and hallways have carpets in bad shape. I was disappointed at this hotel.

Was this review helpful? Yes 2
Kelowna, Canada
Top Contributor
54 reviews 54 reviews
30 hotel reviews
100 helpful votes 100 helpful votes
2 of 5 stars Reviewed April 8, 2011

This is the first negative review I've ever posted on TA. I generally walk away from poor hotels and shrug them off. But since I seldom if ever stay in Gringo chain hotels in Mexico, I just had to post something here to reinforce my opinion that they are a waste of experience and money. The place could be a... More 

Was this review helpful? Yes 4
Folsom CA
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
31 helpful votes 31 helpful votes
2 of 5 stars Reviewed February 24, 2010

You would think it could be a nice hotel from looking at the lobby. It is nice and looks fun. But the rooms ruin this place. There is also no gym, I rented a suite and was very disappointed. First you could hear the next room easily. One room they gave us smelled like a sewer was leaking in the... More 

Was this review helpful? Yes 3
Texas
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed January 12, 2010

Purpose of the trip was to watch a Pachuca soccer match at Estadio Hidalgo. This is the closet hotel. Clean hotel with good service. Could be a little less, but there isnt many choices in Pachuca. Also the only hotel with an indoor pool.

Was this review helpful? Yes 2
Canada
Top Contributor
52 reviews 52 reviews
20 hotel reviews
30 helpful votes 30 helpful votes
2 of 5 stars Reviewed January 6, 2009

Bathrooms were old and did not look overly clean. Phone did not work and was taken away to get fixed. 2 days later upon checkout, there was still no phone. Towels were not replaced often enough and everything about the hotel was old and tired looking. Plus the second floor smelled of smoke (non smoking floor). However, the staff were... More 

Was this review helpful? Yes 3
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