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All 9 Ixtapan de la Sal hotels

Ixtapan de la Sal Marriott Hotel, Spa & Convention Center

4.0 of 5 Hotel   |   Jose Ma. Morelos S/N | Fraccionamiento Bugambilias, Ixtapan de la Sal 51900, Mexico
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Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
MexCityG Mexico City, Mexico
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228 reviews from our community

Traveler rating
    99
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    12
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114
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Mexico City, Mexico
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

My wife and I went with our two children aged 5 and 8. Perfect time at this hotel. Outdoor pool with waterslides appropriate for their ages, also shallower area for younger kids. Very clean and well serviced, drinks and food by the pool. There is also a good soccer field, play houses, a ball pit, even an indoor playground that... More

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Milton Keynes, United Kingdom
Senior Contributor
43 reviews 43 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I was lucky enough to have experienced the Hotel post working in Mexico city, first of all how wonderful to be outside.. hearing birds, seeing the sky and breathing fresh air! This Hotel is deceptive.. sure the rooms are large in size and more than adequate.. its not 5 * luxury though.. don't expect a European nor UAE standard.. the... More

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Mexico City, Mexico
Top Contributor
184 reviews 184 reviews
43 hotel reviews
114 helpful votes 114 helpful votes
3 of 5 stars Reviewed October 12, 2014

Marriot is well known by its service, and modern/conservative decoration style. The service is great, everyone does the extra mile to help. Breakfast is simply divine..... What I don't get is the hotel itself.... My conclusion is that sometime along the years, this hotel had to build a 2nd tower, chuncking the beautiful gardens... , and of course complicating the... More

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Gerardo H, Manager at Ixtapan de la Sal Marriott Hotel, Spa & Convention Center, responded to this review

Dear guest. Thank you very much for sharing your feedback with us. It is very important to receive the opinion and experience of our guests, so we can work on improving it for their next visit Regards! More

2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 26, 2014 via mobile

We come often to this great hotel, the spa is unforgettable and the installations including rooms and pools are just excellent. Nevertheless on our last visit on September 14th, the whole reservation process was a mess... The room type we requested on the reservation was not respected, but the worst part is that after complaining about it on the frontdesk... More

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1 review
5 of 5 stars Reviewed September 17, 2014

We just spent an amazing 4-day holiday weekend in the Marriott at Ixtapan de la Sal, and would highly recommend it for family getaways. The service is excellent in every way --a special thanks to receptionist Catherine and restaurant staff Yuri and Mauricio, who our kids thought of like family after only a couple of days. The rooms were very... More

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1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed September 7, 2014 via mobile

The service, in general, was very poor. Staff is clearly unprepared. Nothing is included so you should be ready to pay for everything (from water to tennis courts). They need more waiters at the pool areas;the current ones are always confused. Rooms are old, everything is kind of dirty. They urgently need to improve. Bathrooms don't work well. Things are... More

Was this review helpful? Yes 1
HERNANDEZ G, Manager at Ixtapan de la Sal Marriott Hotel, Spa & Convention Center, responded to this review

Dear guest. Thank you very much for sharing your feedback with us. It is very important to receive the opinion and experience of our guests, so we can work on improving it for their next visit Regards! More

Mexico
Senior Contributor
45 reviews 45 reviews
28 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed August 19, 2014

We have been in this hotel several times. Their quality standard is always at the same level (which is ok for the rates paid). Rooms are spacious and clean. Public areas are taken care of very well. Breakfast is very good. The spa is in good condition and very comfortable. We would definitely recommend this hotel and it's spa.

Was this review helpful? Yes 1
Saint Paul, Minnesota
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 10, 2014

We were very well taken care of at this lovely property. It has a nice mix of traditional and new, rustic and modern, and the staff was amazing! Everyone from the banquet team, housekeeping, front desk were very personable and quick to respond to any request. It really had the feel of old, quiet Mexico in all the best ways.... More

Was this review helpful? Yes 2
Ottawa, Canada
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed July 3, 2014

We stayed this past week-end at Marriott Ixtapan. The drive from Mexico City is about 90 minutes if you take the cuota (paid highway). You can now take the cuota all the way (although our GPS indicated that we had to take some other roads near Toluca!). The hotel was very quiet when we stayed there as Mexican summer holidays... More

Was this review helpful? Yes 1
MEXICO, DF
Contributor
15 reviews 15 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed May 31, 2014 via mobile

We stayed at the Marriot recently. It's a great option for a weekend with kids. There are 3 family pools, one of them with a great pirate ship that is great for kids. The temperature of the water is ok, even though the weather was rainy. The Tecilli Spa brings a delicious and great experience. I took the Tierra Masage... More

Was this review helpful? Yes 1
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Additional Information about Ixtapan de la Sal Marriott Hotel, Spa & Convention Center

Address: Jose Ma. Morelos S/N | Fraccionamiento Bugambilias, Ixtapan de la Sal 51900, Mexico
Location: Mexico > Central Mexico and Gulf Coast > Estado de Mexico > Ixtapan de la Sal
Price Range (Based on Average Rates): $
Hotel Class:4 star — Ixtapan de la Sal Marriott Hotel, Spa & Convention Center 4*
Number of rooms: 189
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Also Known As:
Marriott Ixtapan De La Sal Hotel And Spa
Marriott Ixtapan De La Sal Hotel Ixtapan De La Sal
Ixtapan De La Sal Marriott
Ixtapan Del Sol

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