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Ixtapan de la Sal Marriott Hotel, Spa & Convention Center

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Jose Ma. Morelos S/N | Fraccionamiento Bugambilias, Ixtapan de la Sal 51900, Mexico
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Ixtapan de la Sal Marriott Hotel, Spa & Convention Center
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383 Reviews from our TripAdvisor Community

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1 review
2 of 5 stars Reviewed 5 days ago NEW

The hotel looks very nice and child friendly. The kids club and kids pool look amazing, the play area is fantastic. There is much effort put into the design of the children's area. with one room designed like a jungle with trees and animals hiding in the trees and another area with a Swiss Family Robinson vibe that was quite... More 

Helpful?
Thank leor d
Mexico City, Mexico
1 review
5 of 5 stars Reviewed December 23, 2015

The acomodations are great! the people take care of every detail, and if they mess it up (that in fact as humans, they do) they make it up for you. I had an incident in the restaurant with a delayed dish and they apologize thruly, the chef, the manager and the sent a complimentary gift. I really recomend this for... More 

Helpful?
Thank Jorge M
Houston, Texas
Level Contributor
80 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
5 of 5 stars Reviewed October 27, 2015 via mobile

Good property in a beautiful very quiet location. Lots of stairs and children but well worth the $ we paid. (Booked senior rate on Marriott.com). The hotel rooms were in excellent condition. Our room did not have air conditioning but the ceiling fan made up for it. We had a beautiful balcony with two comfortable chairs. Love the relaxing location.... More 

Helpful?
Thank tle
Mexico City, Mexico
Level Contributor
91 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed October 19, 2015

We chose the Ixtapan de la Sal Marriott Hotel as an alternative outside Mexico City to relax during the weekend. The area is well know of having various activities ranging from Aztec Ruins (Malinalco), beautiful towns like Metepec, Malinalco and Tonatico as well as outdoor activities like Underground Caves sites. The hotel has a mix of good and improvement areas... More 

Helpful?
Thank Beto_Rios
Cartago, Costa Rica
Level Contributor
139 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed October 17, 2015

Clearly, for what we were able to enjoy and for all the amenities that the hotel offers, this is one of the best hotel stays we have had. Its location is privileged (quick 1.5 hour drive from Mexico City), service is outstanding and facilities are awesome. Although this was a couple trip my wife and me are clear that this... More 

Helpful?
Thank SBE73
Mexico City, Mexico
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed August 1, 2015 via mobile

Its easy to get there from México City, only one and a half hour driving. Its great priced for what you get. Good breakfast, but very bad dinner. Excelent sunday brunch! The hotel is very old and you can feel it, maintenence is missing. Its good for a quick escape from the City.

Helpful?
1 Thank ExpertLuxuryTraveler
GERARDO H, Manager at Ixtapan de la Sal Marriott Hotel, Spa & Convention Center, responded to this review

Dear Mr … Oh behalf of all of us who work in the hotel, I thank for choosing us during your recent visit to Ixtapan de la Sal. Your feedback for us is very important to take care each detail from your stay to create a great trip for you. I appreciate your time , be sure that your comments... More 

Mexico City, Mexico
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed July 29, 2015

a magnificent property, designed in a mix of Mexican traditional style and beautiful decor with all modern conveniences blended in. it is primarily a family place and very oriented towards keeping the little ones happy and entertained without needing to leave the property. the service and all staff are most friendly and attentive to any need or request. my only... More 

Helpful?
Thank EricRojo
Tampa, Florida
Level Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed July 6, 2015

Our stay started off pretty rocky, with a bad room assignment (asked for two beds, got one; not enough towels or shampoo, etc. for three people, no A/C, lots of noise), but after being notified of the issues, we were moved to a room on the other wing that exceeded expectations. It wound up actually being a suite - nice... More 

Helpful?
1 Thank FSTraveler99
Mexico City, Mexico
Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed June 22, 2015

My husband, two young daughters, and I have stayed at the Marriott in Ixtapan de la Sal three times now. I know that there are other hotels in the area but I feel no need to try them, as we have had three good experiences thus far. The hotel is not fancy; your basic very clean Marriott that you'd find... More 

Helpful?
Thank allyson_benton
Mexico City, Mexico
1 review
4 of 5 stars Reviewed June 17, 2015

Hi My visit was comfortable, your employees are very friendly, he receptionist Luis Enrique is amiable and helpful, and the waiters Adán(morning service)&Oscar(evenings service)your service are great!

Helpful?
Thank Ma Elena G
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