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Centara Mae Sot Hill Resort

100 Asia Road | Tak, Mae Sot 63110, Thailand (Formerly Central Mae Sot Hill Hotel)
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Centara Mae Sot Hill Resort
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Centara Mae Sot Hill Resort
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90 Reviews from our TripAdvisor Community

Traveler rating
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    37
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Chiang Mai Province, Thailand
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

The structure seems to be a relic of the 80s and few elements in it have been replaced since it opened, but the staff are kind and competent, rooms are clean, small gym is well-maintained and features a new treadmill, and the breakfast is the best I've encountered in many Mae Sot hotel stays.

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GMCMS, General Manager at Centara Mae Sot Hill Resort, responded to this review

Dear Taylor from Chiang Mai Province,Thailand, First of all, thank you so much for your choosing Centara Mae Sot Hill Resort to be your place during visited Mae Sot. Furthermore, also thank you for your reviewed in Tripadvisor as well. We are happy to hear a good comments from our guests while showed that they are satisfied during stayed with... More 

Sydney, Australia
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stayed there for one night in May 2015, and the place has a very nice shot of a pavilion set out into a gentle lake. It gives completely the wrong impression. This is a perfectly adequate hotel, if you can find the light switches and the air con...some of us could not. It is out of town, and the... More 

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GMCMS, General Manager at Centara Mae Sot Hill Resort, responded to this review

Dear 457traveller from Sydney, Australia, First of all, thank you so much for your choose Centara Mae Sot Hill Resort to be your place during your visited Mae Sot. Furthermore, thank you for your your reviewed our resort on tripadvisor. Regards to the pavilion on the lake, we do not operate during summer time and rainy season due to very... More 

Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 of 5 stars Reviewed 4 weeks ago

Staff are friendly and helpful. The hotel is conveniently located - provided you have a car - and totally okay if you are merely looking for a clean place to sleep. But the place is in dire need of a complete renovation as evidenced by the rather sorry state of the furniture in our room and the worn look of... More 

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GMCMS, General Manager at Centara Mae Sot Hill Resort, responded to this review

Dear MGA R, First of all, thank you so much for your choosing Centara Mae Sot Hill Resort to be your place during visited Mae Sot. And also thank you for your reviewed in Tripadvisor as well. In fact, we have started renovation guests rooms completely in 4th floor in 2014 and will continue 3rd and 2nd floor in following... More 

Strasbourg, France
Top Contributor
117 reviews 117 reviews
73 hotel reviews
79 helpful votes 79 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The Centara Mae Sot Hills Resort is a standard Thai hotel at the edge of the small city of Mae Sot; it has a nice garden (maybe this is why it got the pompous name of Resort) and the hills are visible from the rooms. Price is decent, rooms are comfortable and clean, though a renovation would be welcome; the... More 

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GMCMS, General Manager at Centara Mae Sot Hill Resort, responded to this review

Dear Labienus Strasbourg, France, First of all, thank you so much for your choosing Centara Mae Sot Hill Resort to be your place during visited Mae Sot. And also thank you for your reviewed in Tripadvisor as well. Yes, resort has very nice garden and visible the hill from guest room. That is main point we use a name as... More 

cha-am, thailand
Senior Contributor
44 reviews 44 reviews
18 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed April 13, 2015

stayed there on the 21st and 27th of march 2015 very nice staff, Tony, the general manager is very accommodating and friendly breakfast is good rooms are clean, spacious, but have carpeted floor enjoyable buffet dinner at weekends lovely pool but gets overcrowded from 4.00 pm when I think the whole town comes here to enjoy a swim, it is... More 

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GMCMS, General Manager at Centara Mae Sot Hill Resort, responded to this review

Dear Joelle, It's very nice to hear from you in Tripadvisor. Hope you are enjoy Songkran Holiday in Thailand. During your stayed with us in March started summer time and school holiday started from second week of March in Thailand. Yes, on late afternoon, we do have many guests come to swim at resort as they are membership for swimming... More 

Singapore, Singapore
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed April 11, 2015 via mobile

Reason for this terrible review because hotel would like to charge us 160 Baht for bringing our 2 little guests aged 5 and 7 for a swim at the pool. Purpose of our short trip is to meet our sponsored girls from child sponsorship program. The issue is not about paying 160 Baht, it is more on how hotel treats... More 

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GMCMS, General Manager at Centara Mae Sot Hill Resort, responded to this review

Dear AllenLim from Singapore, Thank you for your reviewed in Tripadvosor. We have read your comments carefully and like to explain your comments; 1. Swimming Pool was provide for in-house guests and swimming pool memberships or outside guests who pay for swimming pool fee. 2. We do not allow outside people to use resort facility such as swimming pool or... More 

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Vancouver, British Columbia
Contributor
12 reviews 12 reviews
12 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed March 18, 2015

We stayed for 3 nights. The hotel was clean, staff were friendly with some English, the breakfast was excellent. The hotel has a large pool with a nice sitting area. We were there on a weekend and the pool was busy in the afternoons with local families using the pool for the day. The hotel is a little ways out... More 

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GMCMS, General Manager at Centara Mae Sot Hill Resort, responded to this review

Dear Diana S Vancouver, British Columbia, First of all, thank you very much for your time to review in Tripadvisor. Your reviewed is meaning for us to develop and maintain our standard. Our staffs are on learning English 3 hour/week to develop English. Thank you again for good comment on breakfast. During summer time, many guests come to enjoy swimming... More 

Bangkok, Thailand
Top Contributor
685 reviews 685 reviews
114 hotel reviews
398 helpful votes 398 helpful votes
3 of 5 stars Reviewed March 4, 2015 via mobile

Centara Mae Sot Hill Resort is a good example of a well built hotel that could not pencil out due to the low demand for higher caliber of accommodation and services in this area. Year-in-year-out, we had stayed here and saw the hotel getting older. Certain minor renovation had been done in the past but basically was to keep the... More 

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GMCMS, General Manager at Centara Mae Sot Hill Resort, responded to this review

Dear Charn P, Bangkok, Thailand, First of all, thank you for your trust and choose Centara Mae Sot Hill Resort for your place during visited Mae Sot as our respective repeated guests. We have renovated guests rooms start from 4th floor that has been done already plus re-painting whole building. Next, we have planned to complete renovated guests rooms on... More 

Bangkok
Top Contributor
70 reviews 70 reviews
57 hotel reviews
105 helpful votes 105 helpful votes
4 of 5 stars Reviewed February 10, 2015

Actually we were looking for something cheaper than the centara but everything else were fully booked at that time. The walk in rate was 1300 including breakfast for two. The room was quite good. The breakfast was a little above average. Staffs were fairly helpful. The gym equipment was rather old but still functioned. The hotel is not in the... More 

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GMCMS, General Manager at Centara Mae Sot Hill Resort, responded to this review

Dear Banlue Bangkok, Thank you for your time to review on Tripadvisor. We appreciated your comments since we always trust to guests comments. Resort is located on Asia Road, on the same main road to Tesco Lotus, Mae Sot Airport, Rim Moei Market, Thai-Myanmar Friendship Bridge. And Mekro is just next door to resort. Robinson Department Store, a new shopping... More 

Singapore
Senior Contributor
39 reviews 39 reviews
9 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed January 20, 2015

This hotel is located just outside the downtown area in Mae Sot along the way to the Friendship Bridge. It is a 10 minutes drive from the airport so it is very convenient. There is basically nothing much around the hotel so if you need to go somewhere you will have to get your own transport. I saw a bicycle... More 

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GMCMS, General Manager at Centara Mae Sot Hill Resort, responded to this review

Dear mlim650 from Singapore, Thank you so much for your time to review our resort in TripAdvisor. Your comments are very useful for us to maintain and develop our facilities and services to be ensure that our customers to satisfy staying with us always. The location of resort is very comfortable to go to Airport, Shopping Mall, Local Market and... More 

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