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Kensington Stars Hotel

998, Seoraksan-ro, Sokcho, Gangwon-do, South Korea
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Kensington Stars Hotel
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Ranked #3 of 12 Hotels in Sokcho
A recent review
5 of 5 stars Reviewed January 7, 2015
JaniceCSN Singapore, Singapore
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74 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Singapore, Singapore
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed January 7, 2015 via mobile

The hotel was within walking distance of the park entrance. Quiet hotel with not many guests in sight, perhaps due to winter. The counter staff were friendly and we were given a free room upgrade. The room was spacious with the balcony and the toilet had a bath tub. However, room is dark with very little lighting.

Was this review helpful? Yes
Brenden K, 제너럴 매니저 at Kensington Stars Hotel, responded to this review

Dear JaniceCSN, Warmest greetings from the Kensington Stars Hotel, We are very pleased to know that overall you have enjoyed your stay with us, especially for cleanliness of facilities and staff friendliness. And in the meantime, the area you have advised will be shared with the team concerned to serve you better in future. Once again, thank you a lot... More 

Singapore, Singapore
Senior Contributor
41 reviews 41 reviews
6 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed December 21, 2014

Having read on a numbers of pretty bad review on this hotel prior to our trip, we have definitely set a lower lever of expectation of this hotel. And it turns out to be our best stay for our 2 weeks trip in Dec. [ Not on equal comparison which the other 2 types of stay we had was an... More 

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케니, 매니저 at Kensington Stars Hotel, responded to this review

Dear zhenqi, Warmest greetings from the Kensington Stars Hotel, We are very pleased to know that overall you have enjoyed your stay with us, especially for convenience of facilities and staff friendliness. Once again, thank you a lot for your kindness of the precious comments to us. Thank you. Best regards, Rachel Hwang Hotel Manager More 

Singapore, Singapore
Contributor
11 reviews 11 reviews
7 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed November 9, 2014

We are a party of 6 friends. After a long and tiring: Train ride (Gyeongju to Seoul - 2.5 hours) - KWR 37.400 Bus ride (Dong Seoul to Sokcho - 3 hours)), - KWR 17,300 Taxi (Sokcho bus terminal to KSH - 25 mins) - KWR 15,400 we arrived at KSH and was happily surprised to be greeted by cheery... More 

Was this review helpful? Yes 1
케니, 매니저 at Kensington Stars Hotel, responded to this review

Dear Phantom5488, Warmest greetings from the Kensington Stars Hotel, We are very pleased to know that overall you have enjoyed your stay with us, especially for convenience of facilities and staff friendliness. Once again, thank you a lot for your kindness of the precious comments to us. Thank you. Best regards, Rachel Hwang, Hotel Manager More 

Los Angeles
Top Contributor
161 reviews 161 reviews
49 hotel reviews
122 helpful votes 122 helpful votes
4 of 5 stars Reviewed November 9, 2014

This is the place to be when enjoying Seoraksan Park. The property is beautifully located at the entrance to the park, putting you in a great position to take the sensational hikes to the Biryeong waterfall or the Ulsanbawi rock formation. The hotel itself is just like an old British museum, quaint, but old. The staff is nothing short of... More 

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케니, 매니저 at Kensington Stars Hotel, responded to this review

Dear rohbogen, Warmest greetings from the Kensington Stars Hotel, We are very pleased to know that overall you have enjoyed your stay with us, especially for great location and staff friendliness. And in the meantime, the area you have advised will be shared with the team concerned to serve you better in future. Once again, thank you a lot for... More 

Calgary, Canada
Senior Contributor
40 reviews 40 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed November 8, 2014

This hotel is part of a small Korean chain of hotels. All things considered ie small community, language and cultural barriers the hotel is quite good. On a North American standard scale it is a 3 star facility with 4 star service. The hotel is starting to age but reasonably well kept up and the themes of movie stars England... More 

Was this review helpful? Yes 1
케니, 매니저 at Kensington Stars Hotel, responded to this review

Dear TFSCalgary, Warmest greetings from the Kensington Stars Hotel, We are very pleased to know that overall you have enjoyed your stay with us, especially for great view of mountains and staff friendliness. And in the meantime, the area you have advised will be shared with the team concerned to serve you better in future. Once again, thank you a... More 

Senior Contributor
33 reviews 33 reviews
8 hotel reviews
28 helpful votes 28 helpful votes
2 of 5 stars Reviewed October 19, 2014

I'm a native Korean. I stayed Kensington Stars Hotel for one night in the busiest season. I didn't check the reviews in tripadvisor before booking. Many of reviews, either good one or bad, contain mixed messages. In short, I totally agree on many reviews saying that location is one of the best to visit Mt. Seorak. Staffs are kind. However,... More 

Was this review helpful? Yes 1
케니, 매니저 at Kensington Stars Hotel, responded to this review

Dear hyungpil, Warmest greetings from the Kensington Stars Hotel, We are very pleased to know that overall you have enjoyed your stay with us, especially for location from Mt.Seorak and staff friendliness. And in the meantime, the area you have advised will be shared with the team concerned to serve you better in future. Once again, thank you a lot... More 

London, United Kingdom
Senior Contributor
26 reviews 26 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed October 18, 2014

We enjoyed our stay here, even though on the night of our arrival, we had to change rooms twice. The first time due to an internet booking that had accidentally given us a room too small for us three. The second time because one of the curtains fell down (both rooms were very old and stuffy). We then got a... More 

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케니, 매니저 at Kensington Stars Hotel, responded to this review

Dear Joeke v, Warmest greetings from the Kensington Stars Hotel, We are very pleased to know that overall you have enjoyed your stay with us, especially for view of Mt. Seorak and staff friendliness. And in the meantime, the area you have advised will be shared with the team concerned to serve you better in future. Once again, thank you... More 

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed September 29, 2014

The location is the only positive thing about Kensington Stars. It is only a 5 minute walk to Seorak Mountain. Everything else about this place is sadly overpriced and disappointing. Charging what is equivalent to a Grange Hyatt in Seoul one would expect at minimum a clean and comfortable room. The room we received (a Deluxe), is dated, has a... More 

Was this review helpful? Yes 1
케니, 매니저 at Kensington Stars Hotel, responded to this review

Dear pennyln214, Warmest greetings from the Kensington Stars Hotel, We apologize for the inconvenience of facilities and cleanliness during your stay in our hotel. And in the meantime, the area you have advised will be shared with the team concerned to serve you better in future. Once again, thank you a lot for your kindness of the precious comments to... More 

Hong Kong, China
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed September 25, 2014

Too bad an experience. I'm particularly concerned about the cancellation fee for any of my bookings online so I will check very carefully about all related policies or conditions before proceeding to make booking. For this one, under "Booking condition", it is read as "Any cancellation received within 7 days prior to arrival date will incur the first night charge.... More 

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케니, 매니저 at Kensington Stars Hotel, responded to this review

Dear Angela C, Warmest greetings from the Kensington Stars Hotel, We apologize for the inconvenience of cancellation policy. And in the meantime, the area you have advised will be shared with the team concerned to serve you better in future. Once again, thank you a lot for your kindness of the precious comments to us. Thank you. Best regards, Rachel... More 

Singapore, Singapore
Senior Contributor
38 reviews 38 reviews
22 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed September 17, 2014

Location wise, this hotel is the closest you can get to the entrance of Mt. Seorak. The hotel is definitely a 5 star hotel and probably the best in the area. Staff are friendly and speak good English. Room is spacious and the toiletries are nice (verbena fragrance). Very limited choice of food unfortunately when I was there though there... More 

Was this review helpful? Yes 1
케니, 매니저 at Kensington Stars Hotel, responded to this review

Dear PremiumTravel, Warmest greetings from the Kensington Stars Hotel, We are very pleased to know that overall you have enjoyed your stay with us, especially for cleanliness of facilities and staff friendliness. Once again, thank you a lot for your kindness of the precious comments to us. Thank you. Best regards, Rachel Hwang Hotel Manager More 

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