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All 10 General Santos hotels

Family Country Hotel

Mateo Road, Lagao, General Santos, Mindanao 9500, Philippines
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Family Country Hotel
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Ranked #10 of 10 Hotels in General Santos
A recent review
4 of 5 stars reviewed 4 weeks ago
Craig H
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22 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We've stayed here on and off since 2009. Very nice lobby and front desk. Helpful and friendly service. Food always good. Entertainment by the pool in the evenings. Rooms left a little bit to be desired. One or two cock roaches wondering around. Hey it's the tropics. ..lol Again good value for money.

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Pasig, Philippines
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed December 18, 2014

We have a convention in this hotel so I decided to have my accommodation here for 4 nights, its terrible last Nov 27 -31 , 2014, .rooms and toilets needs repair, tv is too old and price too high ...decided to transfer the next day, to another hotel which is much cleaners, new at half its price...I will never recommend... More 

Was this review helpful? Yes 1
Paranaque, Philippines
17 reviews 17 reviews
14 hotel reviews
45 helpful votes 45 helpful votes
1 of 5 stars Reviewed December 16, 2014

Was so disappointed with our room. I actually booked this because of the positive reviews I got here. Positive: Spacious room and bathroom, free limited toiletries (2 soap, 2 shampoo), free shuttle from the airport, free breakfast (although we were given just one option- rice with bangus and egg, coffee), walking distance from the malls (gaisano, sm gensan and kcc/veranza)... More 

Was this review helpful? Yes 2
Davao City, Philippines
Senior Contributor
35 reviews 35 reviews
6 hotel reviews
45 helpful votes 45 helpful votes
1 of 5 stars Reviewed June 19, 2014

For the two weeks of our stay, they have the worst guest services and the food choices are very limited. They have the most rude hotel staffs! Our stay was stressful that we don't feel comfortable. They make up the room everyday even if you're not telling them, so I don't if it is good or bad.

Was this review helpful? Yes 2
Cagayan de Oro, Philippines
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed June 19, 2014

Pool. The pool waterfalls dont work and un maintained in fact full of weeds. The building dont have easy access especially the second floor. You have to tour the whole building before you get to your room. Not all area are covered with Wi-Fi. I dint even have a chance to connect. Unfriendly staff. Done have refrigerator. Limited power outlet.... More 

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Wodonga, Australia
Top Contributor
51 reviews 51 reviews
19 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed May 24, 2014

This is our 3rd visit to Family country hotel over 5 years and I can tell you the office has not changed for quality service it is still the poorest and worst service I have ever had. You can also read my last review last year called office needs upgrading. On arriving to the airport and collecting our luggage (2... More 

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Dubai, United Arab Emirates
Senior Contributor
48 reviews 48 reviews
48 hotel reviews
58 helpful votes 58 helpful votes
5 of 5 stars Reviewed May 14, 2014

This is one of the more interesting places I have stayed on this trip, and I mean that in a good way. What I’ll remember most about the hotel many years from now will undoubtedly be its unusually large pool. You could truly swim laps in it. It’d around 50 x 25 meters, and about 1.85 m deep. Most hotel... More 

Was this review helpful? Yes 2
5 reviews 5 reviews
4 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed December 28, 2013

I stayed in Family Country Hotel for two nights and it was amazing! The rooms were okay tho their room aisles were dimly lit. The complimentary breakfast was very filling. I had a great time and Im considering staying here the next time.

Was this review helpful? Yes 2
Makati, Philippines
Top Contributor
72 reviews 72 reviews
64 hotel reviews
127 helpful votes 127 helpful votes
4 of 5 stars Reviewed July 5, 2013

While other reviewers say that this hotel is "old"and "dated", I would rather describe it as rustic. Yes, the hotel does show its age, with a late 70s, early 80s southern Pinoy vibe. But I appreciate the lush gardens and the greenery outside the dining area, and on the way to my room. The rooms are quite ordinary, almost 80s... More 

Was this review helpful? Yes 2
Cebu, Philippines
16 reviews 16 reviews
16 hotel reviews
50 helpful votes 50 helpful votes
3 of 5 stars Reviewed June 19, 2013

Family Country Hotel is one of the more established hotels in General Santos City. Located in Mateo Road, Lagao, General Santos City, the hotel boasts of a central location in the very heart of downtown Gensan, yet is hidden from the main highway so we are assured of a quiet and peaceful stay. Depending on your pace, the malls are... More 

Was this review helpful? Yes 1
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Additional Information about Family Country Hotel

Address: Mateo Road, Lagao, General Santos, Mindanao 9500, Philippines
Location: Philippines > Mindanao > South Cotabato Province > General Santos
Price Range (Based on Average Rates): $
Number of rooms: 68
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Also Known As:
Family Country Hotel General Santos, Asia - Philippines

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Hotel & grounds (3)
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Dining (2)
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