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All 10 General Santos hotels

Family Country Hotel

Mateo Road, Lagao, General Santos, Mindanao 9500, Philippines
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Family Country Hotel
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Ranked #6 of 10 hotels in General Santos
A recent review
3 of 5 stars Reviewed May 24, 2014
Malcolm505 Wodonga, Australia
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  • Reviews (19)
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19 people have reviewed this hotel

Traveler rating
    3
    8
    6
    0
    2
See reviews for
3
5
4
6
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • Any
English first
Davao City, Philippines
Senior Contributor
36 reviews 36 reviews
7 hotel reviews
38 helpful votes 38 helpful votes
1 of 5 stars Reviewed June 19, 2014

For the two weeks of our stay, they have the worst guest services and the food choices are very limited. They have the most rude hotel staffs! Our stay was stressful that we don't feel comfortable. They make up the room everyday even if you're not telling them, so I don't if it is good or bad.

Was this review helpful? Yes 1
Cagayan de Oro, Philippines
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed June 19, 2014

Pool. The pool waterfalls dont work and un maintained in fact full of weeds. The building dont have easy access especially the second floor. You have to tour the whole building before you get to your room. Not all area are covered with Wi-Fi. I dint even have a chance to connect. Unfriendly staff. Done have refrigerator. Limited power outlet.... More

Was this review helpful? Yes 1
Wodonga, Australia
Senior Contributor
33 reviews 33 reviews
14 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed May 24, 2014

This is our 3rd visit to Family country hotel over 5 years and I can tell you the office has not changed for quality service it is still the poorest and worst service I have ever had. You can also read my last review last year called office needs upgrading. On arriving to the airport and collecting our luggage (2... More

Was this review helpful? Yes 1
Dubai, United Arab Emirates
Senior Contributor
48 reviews 48 reviews
48 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed May 14, 2014

This is one of the more interesting places I have stayed on this trip, and I mean that in a good way. What I’ll remember most about the hotel many years from now will undoubtedly be its unusually large pool. You could truly swim laps in it. It’d around 50 x 25 meters, and about 1.85 m deep. Most hotel... More

Was this review helpful? Yes 2
Reviewer
5 reviews 5 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed December 28, 2013

I stayed in Family Country Hotel for two nights and it was amazing! The rooms were okay tho their room aisles were dimly lit. The complimentary breakfast was very filling. I had a great time and Im considering staying here the next time.

Was this review helpful? Yes 2
Makati, Philippines
Top Contributor
68 reviews 68 reviews
60 hotel reviews
102 helpful votes 102 helpful votes
4 of 5 stars Reviewed July 5, 2013

While other reviewers say that this hotel is "old"and "dated", I would rather describe it as rustic. Yes, the hotel does show its age, with a late 70s, early 80s southern Pinoy vibe. But I appreciate the lush gardens and the greenery outside the dining area, and on the way to my room. The rooms are quite ordinary, almost 80s... More

Was this review helpful? Yes 2
Cebu, Philippines
Contributor
15 reviews 15 reviews
15 hotel reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed June 19, 2013

Family Country Hotel is one of the more established hotels in General Santos City. Located in Mateo Road, Lagao, General Santos City, the hotel boasts of a central location in the very heart of downtown Gensan, yet is hidden from the main highway so we are assured of a quiet and peaceful stay. Depending on your pace, the malls are... More

Was this review helpful? Yes 1
Weston, Massachusetts, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 15, 2013

were staying here at the family country hotel we love it here the people our so wonderful the rooms are so clean and the service is great they really make you feel like home we found great friends staying here at the hotel outstanding people like michelle front desk gretchen and sheena will make us come back again and again... More

Was this review helpful? Yes 2
Wodonga, Australia
Senior Contributor
33 reviews 33 reviews
14 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed March 25, 2013

Let me start by tell that I booked the Presidential Suite more than 9 months before our arrival and had many Emails to confirm our booking for 16 nights and many international phone call and even had my brother inlaw who lives in Gensan to visit the hotel 4 times to confim our booking, The free shuttle was there to... More

Was this review helpful? Yes 4
Davao
Contributor
13 reviews 13 reviews
3 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed January 5, 2013

Yes the place is dated in its decor but its very clean, very quite, very reasonably priced , great real 25m lap pool (with kiddies pool) good to very good restaurant with superb attentative staff, I will give it 4 stars but I was close to 5 If you need a place to stay at Gen san and dont need... More

Was this review helpful? Yes 2
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Additional Information about Family Country Hotel

Address: Mateo Road, Lagao, General Santos, Mindanao 9500, Philippines
Location: Philippines > Mindanao > South Cotabato Province > General Santos
Price Range (Based on Average Rates): $
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Also Known As:
Family Country Hotel General Santos, Asia - Philippines

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Amenities

Children Activities ( Kid / Family Friendly ) Restaurant Room Service Swimming Pool Airport Transportation
Number of rooms
68

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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