We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Avenue Plaza Hotel

#1 of 9 Hotels in Naga
Certificate of Excellence
Magsaysay Avenue | Brgy. Balatas, Naga, Luzon 4400, Philippines
Hotel amenities
The Avenue Plaza Hotel
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 3 more sites!
Ranked #1 of 9 Hotels in Naga
Certificate of Excellence
A recent review
5 of 5 stars reviewed 2 days ago
gregory59williams sydney
Add Photo Write a Review

184 Reviews from our TripAdvisor Community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    110
    64
    4
    2
    4
See reviews for
52
42
13
48
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
Date | Rating
  • Dutch first
  • English first
  • Japanese first
  • Any
English first
  • All months
    (184)
  • Mar-May only
    (68)
  • Jun-Aug only
    (37)
  • Sep-Nov only
    (28)
  • Dec-Feb only
    (51)
All months
sydney
Level Contributor
22 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Such a pleasant experience staying here en-route back to Manila. Staff were just incredible. Nothing was too much and all was efficiently dealt with. Room was spacious and a very comfortable bed! Breakfast was varied and good quality produce. The included airport shuttle is a real bonus too. Would recommend this hotel very highly. We didn't get to see much... More 

Was this review helpful? Yes 1
Dubai, United Arab Emirates
Level Contributor
48 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This is my third visit to this hotel and as always we enjoy the stay. Naga City is a provincial town and it stands out within the town as the best hotel. We arranged the stay last minute and at the time they were full. They managed to arrange for a room the day after for 5 nights which was... More 

Was this review helpful? Yes
PaulDichoso, OIC, Sales and Marketing Division at The Avenue Plaza Hotel, responded to this review

Dear AndyYac1969, Thank you for choosing to stay at The Avenue Plaza Hotel several times already. Thank you as well for giving us wonderful reviews. We’re glad to know that you consider The Avenue Plaza Hotel as the best hotel in Naga City. We will take note of the pool noise you noticed. We’ll be looking at ways to reduce... More 

Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

While this place is the best option in Naga, it still requires a lot of improvements. The rooms are a bit dated and the bathrooms are not special, but the pool is great and the staff is perfect! It is also virtually across the street from Starbucks!! The gym needs some help also and they never seem to have cash... More 

Was this review helpful? Yes
PaulDichoso, OIC, Sales and Marketing Division at The Avenue Plaza Hotel, responded to this review

Dear Sam S, Thank you for choosing to stay at The Avenue Plaza Hotel and for considering it the best hotel option in Naga City. And thank you as well for letting us know where we can improve further. Your comments have been noted and will be part of our agenda. On behalf of the hotel, I apologize if you... More 

Rizal Province, Philippines
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Great location for city touring. It's within short walking distance to restaurant row. Good jump-off point for visiting Naga City's attractions. The food at the buffet breakfast was delicious. We ate there daily for 3 days and did not get tired of it (they change up the breakfast menu). The rooms and amenities are the best I have seen in... More 

Was this review helpful? Yes 2
PaulDichoso, OIC, Sales and Marketing Division at The Avenue Plaza Hotel, responded to this review

Dear ClaraTrotter, Thank you for choosing The Avenue Plaza Hotel for your accommodations here in Naga City. Thank you as well for sharing your opinion about our room quality and service standards, we’re very happy to know that you consider The Avenue Plaza Hotel as the best hotel in Naga City. We’re very happy to know that you’ve enjoyed your... More 

Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 1 week ago

One word......Excellent! Staff are very friendly, courteous, and accommodating. Special mention of thanks goes to Mr. Bong Cerezo and his staff (Eric most especially) and Mr. Galang. Breakfast buffet was excellent, and we particularly like the Pinoy dishes - fried dilis, congee, mami, etc. On our second breakfast, staff (I think his name is Eric?) knew how I wanted my... More 

Was this review helpful? Yes 1
PaulDichoso, OIC, Sales and Marketing Division at The Avenue Plaza Hotel, responded to this review

Dear DC_MMR, Wow! We are very happy to know that you enjoyed staying here and have taken the time to tell others about our team’s service. Mr. Bong, Mr. Galang, and Eric will be very pleased to know about this. I can picture them slightly blushing already. We’re excited to welcome you and your family back on your next visit.... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

if you're un Naga City, I would definitely recommend The Avenue Plaza Hotel. First, all te staff are so friendly and helpful. Second, its clean and quiet. I feel so comfortable sleeping at The Avenue. Third, the amenities, pool, sauna, gym, fast wifi & buffet breakfast. Its definitely my second home in Bicol!!!

Was this review helpful? Yes
PaulDichoso, OIC, Sales and Marketing Division at The Avenue Plaza Hotel, responded to this review

Dear Dherick V, Thank you very much for recommending The Avenue Plaza Hotel and for considering it your second home. We’re very happy to know that you’ve enjoyed staying here and we’re looking forward to your next visit. See you by then Sir. Many thanks, Paul Dichoso OIC, Sales and Marketing Division More 

San Juan, Philippines
Level Contributor
24 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Went here for late lunch and was pleasantly surprised that their food. We started with cauliflower soup which was superb. Very tasty and had the right temperature when served. The Caesar Salad had a whole slice of crispy bacon, not just bits. We had grilled salmon and chicken for the main course with mashed potatoes. It bursted with flavor and... More 

Was this review helpful? Yes
PaulDichoso, OIC, Sales and Marketing Division at The Avenue Plaza Hotel, responded to this review

Dear Ji D, Thank you very much for trying out our menu. We’re very pleased to know that we’ve pleased another customer. We’d like you to know that we’re launching a new menu at the restaurant. We hope that you’ll also enjoy these. Many thanks, Paul Dichoso OIC, Sales and Marketing Division More 

Quezon City, Philippines
2 reviews
4 of 5 stars Reviewed 3 weeks ago

This hotel is definitely the most modern and the nicest in Naga. The staff are well-trained. The problem really is their food at their restaurant. It doesn't match the place. I hope they focus on this.

Was this review helpful? Yes
PaulDichoso, OIC, Sales and Marketing Division at The Avenue Plaza Hotel, responded to this review

Dear George C, Firstly, thank you for choosing The Avenue Plaza Hotel during your stay with your family. Thank you as well for sharing your opinion about the food. We’re happy to inform you that we’re setting up a new menu that will enhance our restaurant customers’ culinary experience. We hope that you find the changes to your liking when... More 

Manila, Philippines
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The hotel has really an exceptional service. Their staff would really make you feel so special . They are so helpful and very courteous. One of a kind. The rooms are nice and clean and at a reasonable price. Food is great. Ambiance is sooo cool. Brilliant facilities. I would say, THE BEST hotel in Naga. 2 thumbs up indeed.... More 

Was this review helpful? Yes
PaulDichoso, OIC, Sales and Marketing Division at The Avenue Plaza Hotel, responded to this review

Dear MavicKT, Thank you very much for considering us the best hotel in Naga City. Your generous compliments are greatly appreciated and the team will be happy to know that we’ve wowed another guest. We hope to welcome you again some time and wow you even more. Many thanks, Paul Dichoso OIC, Sales and Marketing Division More 

Quezon City, Philippines
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Having come from a trip where my office booked us in a really bad hotel, Avenue Plaza was a welcoming change. Although it is not considered a five star hotel, the treatment they give their guests are comparable. Hotel had hotel transfers from the airport, and even served a yummy welcome drink to boot. Rooms were clean, well maintained, aircon... More 

Was this review helpful? Yes
PaulDichoso, OIC, Sales and Marketing Division at The Avenue Plaza Hotel, responded to this review

Dear stubborngene, Thank you for taking the time to comment about The Avenue Plaza Hotel. We’re very glad to hear that you enjoyed your stay with us. We also would like to thank you for letting us know about how we can improve our shower facilities. We’ll keep it in mind and include that in our plans to improve our... More 

Questions? Get answers from hotel staff and past guests. Ask a question

162 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (147)
Viewed
Dining (13)
Viewed
Pool/beach area (19)
Viewed
Room/suite (42)
Viewed
Hotel & grounds (13)
Viewed
Bathroom (11)
Viewed
Family/play areas (2)
Viewed
View from room (1)
Viewed
Other (46)

Management photos: Courtesy of the property manager

Viewed
All management photos (15)
Viewed
Room/suite (4)
Viewed
Hotel & grounds (3)
Viewed
Pool/beach area (1)
Viewed
Other (7)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay