Thank you for your review. We are sorry you felt that you did not have privacy during your stay. We were just wondering why you had to endure this experience to yourself during your stay when you could have communicated it to us. We have portable dividers that we put in there upon guest request. As for the TV, we... More

Dear Guest, You have warmed our hearts with your very positive review. First of all, our sincere gratitude to you for finding our place homey, our service good and more importantly, you experienced the peace and relaxation that you came for. Your kind comments have infused a great deal of inspiration to us. Once again, thank you for taking the... More

Dear Mr. Vataga, I hope you and your spouse are now happily settled in Canada after taking the long journey to the Philippines for your wedding date. That serendipitous pit stop at our hotel not only culminated into finalizing your wedding-day-preparations and stay with us, but more importantly, we learned that you are a wonderful and valuable guest of ours.... More

It is equally our pleasure to have served you well during your stay with us. Thank you so very much. Your review surely brings about the best in everyone of us at Potter's Ridge Hotel. It is indeed a wonderful feeling to be appreciated for all of our efforts after a hard days work. Chef Silver has been inspired by... More

We thank our guest for taking the time to review us and give us their insights. However, we would like to know the room category they stayed in at our hotel. We have a detailed description of our rooms in our online travel agency's portal. For example, our Junior suites and Deluxe rooms have 32 inch LCD flat screen television... More

We thank our guest for taking the time to review us. We do thank him for bringing to our attention the broken window lock and the old smell in the CR's, including the telephone that did not work in his room. rest assured that we have addressed those problems and may we add that we do regular maintenance work as... More

Dear Guest, I hope all is well with you and your friends. We are truly grateful for the time you took to validate your stay with us. It means a lot to our staff and myself to know that our hard work has paid off and that we were appreciated. Your comments are so important to us because they inspire... More

We thank you very much for your kind review. They mean a lot to us as we strive harder to improve on our services and facilities. We are glad that you liked your stay and that your friends and you had a good time. Thank you for appreciating the decor and our services over all. Thanks for noticing that our... More

We thank our valuable guest for taking the time to put in a review at Tripadvisor. We do appreciate the insightful and kind comments. Thank you, too, for bringing up the areas that need improvement. We already have addressed the smell in the bathroom that you have experienced and do apologize that your stay was marred by that experience. We... More