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Hotel Kimberly

Travelers' Choice award winner
Brgy. Kaybagal, Amadeo Road, Tagaytay, Luzon, Philippines
Hotel amenities
Hotel Kimberly
Best prices for: 1 room 1 guest
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Ranked #4 of 22 Hotels in Tagaytay
A recent review
5 of 5 stars reviewed 1 week ago
ronilosm Batangas City, Philippines
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160 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Manila, Philippines
Contributor
13 reviews 13 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

It was our first time at the hotel and we had high expectations as it was very highly rated. The disappointment started when we got in the room. The door to the toilet would not close. It jams at the bottom portion. The beds were also very hard and difficult to sleep in. The fact that there is only one... More 

Was this review helpful? Yes
KimberlyGM, General Manager at Hotel Kimberly, responded to this review

Dear Charles Y, I regret to hear that you did not enjoy your stay at Hotel Kimberly, and I'd like to address all the points you've made causing your dissatisfaction. First and foremost in particular, was the order for your child coming late. There is no excuse for the treatment you received and I can only apologize for it. The... More 

Batangas City, Philippines
1 review
5 of 5 stars Reviewed 1 week ago

My family enjoyed with the staff and accommodation essentially meeting our expectations. On our last day there was a problem with PLDT so their wifi connection was unreliable. However, the days prior we had very good connection so that did not dampen our spirits. Our rating: me, our children and my scrutinizing wife, is very high. We get what we... More 

Was this review helpful? Yes
KimberlyGM, General Manager at Hotel Kimberly, responded to this review

Dear ronilosm, Thank you for your wonderful review...and please tell your wife I am so glad to see we passed her scrutiny! My apologies for the PLDT problems. It was resolved the same day by their technicians. We look forward to seeing your family return again in the near future! Sincerely, Natalie Ng More 

2 reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

place was very cozy with very friendly staff..we checked in late as we came from a wedding reception but still nevetheless felt valued during stay.. food served for breakfast(buffet) was awesome with wide variety of filipino cuisine..we'll definitely go back and recommend place to friends and family

Was this review helpful? Yes
KimberlyGM, General Manager at Hotel Kimberly, responded to this review

Dear tessapanghulan, Thank you for leaving a great review of your stay at Kimberly. I am glad you had a good experience and enjoyed the breakfast. Your opinions and recommendations to others are priceless to smaller, privately owned businesses such as ours. Thank you in advance for this! We are truly grateful. Look forward to seeing you return again. Sincerely,... More 

qc
Contributor
20 reviews 20 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a very late post of my review when we held our company team building there twice I think way back 2007-2008. I was actually a part of the HR team who arranged for our accomodations so I got to directly coordinate w/ the hotel representative. I already forgot her name but she represented their hotel very well w/... More 

Was this review helpful? Yes
KimberlyGM, General Manager at Hotel Kimberly, responded to this review

Dear serendipity1211, Thank you for leaving a review of your stay with us...back in 2008 (we weren't open in 2007). Please do come and visit us again soon as you would find the place has greatly improved in so many areas. We'd love to hear what you think of the hotel you see today. Should you have any requirements, we'd... More 

1 review
4 of 5 stars Reviewed 2 weeks ago via mobile

Stayed at Kimberly hotel Tagaytay last May 9 to celebrate my son's bday and at the same time mother's day. Although it did not have the spectacular view of taal volcano like other rival hotels, it compensated with other things like the movie and marshmallow night, its vast playground and animal farm and the yummy buffet breakfast. One thing that... More 

Was this review helpful? Yes
KimberlyGM, General Manager at Hotel Kimberly, responded to this review

Dear Rodney33175, Thank you for your review of your Hotel Kimberly stay. I'm glad you were able to get R&R and celebrate your son's birthday there. We always value being able to be part of family memories thru special occasions like yours. I've also taken note of your recommendations. My apologies for the erratic wifi - we are continuously coordinating... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We enjoyed staying at the hotel! There were lots of activities to do, swimming, there was also bonfire, free marshmallows, movie by the pool with free popcorn, viewing of farm animals like sheep and bunnies, u can also do horse back riding. Breakfast Buffet was also served ,rooms are big and could accomodate upto 4 pax. Will surely stay here... More 

Was this review helpful? Yes 1
KimberlyGM, General Manager at Hotel Kimberly, responded to this review

Dear Cristine S, Thank you for your wonderful review! I'm glad you enjoyed your stay at the hotel and participated in a lot of the activities. Families like yours are the reason why we love doing what we do. Thank you and we look forward to seeing you return again soon! Sincerely, Natalie Ng More 

Marikina, Philippines
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

It was a joy to watch my grandchildren enjoying themselves swimming in the kiddie pool and later, horseback-riding. We adults joined them in feeding the animals in the petting zoo and at dusk, roasting marshmallows on a bonfire. Buffet breakfast was superb--the bacon was done just the way we like it--crisp. Service was good too.

Was this review helpful? Yes
KimberlyGM, General Manager at Hotel Kimberly, responded to this review

Dear CoraLS26, Thank you for leaving a lovely review of your stay with Hotel Kimberly. It's always heartwarming to see multi-generational families spend time enjoying the various amenities and activities of the hotel. You are the reason why we love doing what we do! Thank you and we look forward to seeing you return again in the near future! Sincerely,... More 

Las Pinas, Philippines
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 5 weeks ago

We've held seminars here for numerous times and the experience was actually good and I have always commended the staff. We're lucky that they were able to accommodate us despite the two weeks notice in booking. Almost everything was great and though there are small lapses it can be forgiven. The guards are very snappy and courteous they can really... More 

Was this review helpful? Yes
KimberlyGM, General Manager at Hotel Kimberly, responded to this review

Dear MrsKrystelK, Thank you for leaving a review of your stay experience in Hotel Kimberly. I'm glad you like the hotel rooms, baths, and staff. We definitely value your opinion and I would like to apologize if our receptionist's attitude did not meet your standards. I assure you this is not the norm and countless reviews here and other sites... More 

Manila
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 21, 2015

Staff take time to answer each inquiry that my mother asked and never lost patience with her incessant queries. They were also accomodating in terms of having our perishables stocked at their ref or freezer since the ref in our room can't fit... The only thing that I'm not satisfied is the intermittent connection of wifi whether on their lobby... More 

Was this review helpful? Yes
KimberlyGM, General Manager at Hotel Kimberly, responded to this review

Dear littlewomenheidi, Thank you for leaving a review of your stay in Hotel Kimberly Tagaytay. The staff always appreciate it when their efforts are acknowledged so that was very thoughtful of you to mention their patience and good service. I will make sure they know of it! Apologies for our wifi. As I mentioned in earlier review replies, this is... More 

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 14, 2015

This hotel has easily become one of our favorites in Tagaytay. My daughter never had a dull moment. From horseback riding, to ram and rabbit feeding (free feeds) , duck chasing, swimming, movie watching (free popcorn) kite flying, playgrounding and many others. Enjoyed also the bonfire every night at 6 pm with free marshmallows. They even have games on certain... More 

Was this review helpful? Yes 1
KimberlyGM, General Manager at Hotel Kimberly, responded to this review

Dear Frederick T, Thank you for leaving such a great review of your stay at Hotel Kimberly Tagaytay. Glad to hear you enjoyed all aspects of your stay. Rest assured, we are looking at all the kinks you mentioned (the shower curtains have been fixed). I've also forwarded your food comments to our Chef as usually adobo is quite popular... More 

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