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Ruby True Hotel

Travelers' Choice award winner
Myat Lay Road | New Bagan, Bagan, Myanmar
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Ruby True Hotel
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Ruby True Hotel
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107 reviews from our community

Traveler rating
    55
    41
    8
    2
    1
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12
47
24
Business
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Los Angeles, California
1 review
4 of 5 stars Reviewed 5 days ago NEW

Super friendly and helpful staff made the stay comfortable and easy. Always greeted with a friendly smile. Especially appreciated the manager (War War May). She was awesome!... helped with all my questions, and even helped secure a spot for "Balloons Over Bagan" which is usually fully booked in advance. Restaurant food is decent. Location is not centered, but I rented... More 

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Haverfordwest, United Kingdom
Contributor
15 reviews 15 reviews
15 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

We had such a warm welcome from the manager. Wah Wah May. We certainly appreciated it after a sleepless night on the train from Yangon, We were able to take possession of our very spacious bungalow type room straight away, it had efficient air/con and was areal joy. We hired e-bikes from the hotel on 2 occasions which were a... More 

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Naypyidaw, Myanmar
1 review
5 of 5 stars Reviewed 1 week ago

The Manager, Daw wah wah is very helpful and very friendly. When i stayed The Balloons over the hotel in the morning are so beautiful. The rooms are clean and making the tradition style are so amazing.

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New York City, New York
Senior Contributor
26 reviews 26 reviews
23 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed at Ruby True 3yrs ago and thought it was wonderful. Stayed here again March 2015 and thought it was the highlight of our trip. We were a group of 6 this time in 3 rooms, although we had booked separately we were placed in adjacent rooms which made things fun and easy. The manager who was so friendly... More 

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Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The Ruby True is a lovely place to stay in Bagan. The rooms are cosy and clean. In my opinion the food is too expensive although the quality is good. Anything you organise through the hotel will cost you 4 times more than normal. We paid 10usd for a transfer to the station. More than the bus for Mandalay -... More 

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West Saint Paul, Minnesota
Senior Contributor
40 reviews 40 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 3 weeks ago

To parrot other reviews, the hotel is on the edge of New Bagan and its a 10-15 minute walk/5 minute bike ride to other restaurants/attractions, but that is the only downside (if you consider this a downside). Service was outstanding. From wet towels when you return from eBiking around the temples to travel arrangements to communication with other outfitters (they... More 

Was this review helpful? Yes 1
Ottawa, Canada
Top Contributor
68 reviews 68 reviews
13 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed 2 nights in Feb and wished our itinerary allowed for more. The staff were great, so friendly and helpful. We felt like we were family members. The cottages were so peaceful and quiet. It's the perfect place to unwind. The breakfast buffet is very good. We were sad to leave.

Was this review helpful? Yes 1
Hong Kong, China
Contributor
11 reviews 11 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Welcomed very warmly here. The staff are all very friendly and helpful. The rooms are huge and clean with air con and a large bathroom. Our room had a lovely veranda that looked over a garden. Mosquito prevention was provided outside the rooms each night. Also able to hire e bikes here to go around bagan visiting the temples. Only... More 

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Edinburgh, United Kingdom
Senior Reviewer
9 reviews 9 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The Ruby True met our needs exactly. Simple and good value, The hotel offers the warmest of welcomes to all guests. We strongly recommend travelling around on the e-bikes that the hotel provided for us. It is the best way to visit the temples. Our only minor criticism was that the sound insulation was not great. We had to listen... More 

Was this review helpful? Yes 1
Amsterdam, The Netherlands
Senior Contributor
32 reviews 32 reviews
25 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Staying here was ok. In typical Myanmar fashion with the controlled hotel industry for foreigners, it doesn't pose good value for money relative to the SE Asia region. The restaurant with its staff in black tie uniforms feels 70s hotel esque. The staff do try though. Unfortunately the food was rather lacking, especially for the prices. A bit of a... More 

Was this review helpful? Yes 2
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