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1, Lorong Jermal Indah | Taman Jermal Indah, Butterworth 12300, Malaysia
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Ecotel Hotel
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Ranked #6 of 6 Hotels in Butterworth
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9 reviews from our community

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Rating summary
  • Location
    2.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2 of 5 stars
  • Value
    2 of 5 stars
  • Cleanliness
    2 of 5 stars
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Kochi (Cochin), Kerala, India
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed January 14, 2014

This is my experience. Eventhough they have a good offer in term of money, but the maintenance and cleanliness is like a backpackers room. Only the parking is good, other than that is worse for me. If the hotel wish to gain regular customer, pls improve on the cleanliness and amenities first.

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Senior Reviewer
6 reviews 6 reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed September 27, 2013 via mobile

This is the second time my family of four stay here. No improvement from the first time I stayed here last year. Same disappointing bedding, worn out mattress, stained wall, poor sound proofing door, air-cond which still working good but noisy, very old but still functioning TV, not very clean bathroom with hot shower. Standard Twin room will be @... More 

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Saint-Malo, France
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed January 3, 2013

Be careful with this hotel as the rate on booking is not what to pay, but actually there is some hidden charge of taxes (of course, you have to pay the tax at all the hotels, but this hotel is not honest to include it in the published rate like most of other hotels) ! We felt like ripped off... More 

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Singapore, Singapore
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed August 28, 2012

The place is well worn and needed refurbishment. Room has basic furnishing but all the furniture are old and tired. The room I stayed in even has a wall patch that hasn't been repainted! Service level of front desk staff needs to be improved. The only nice thing about the place was the good water pressure!

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Kuala Lumpur
Senior Contributor
47 reviews 47 reviews
22 hotel reviews
32 helpful votes 32 helpful votes
1 of 5 stars Reviewed August 22, 2012

Our group, 7 couples and 1 single arrived hotel at approx 1145pm 5 hours prior to arrival, we telephoned the hotel indicating our ETA and our confirmation The single staff (part time night duty?) was totally incapable of making our room cards ready. We were expecting our rooms/cards to be ready 45 min later, a few failures to get the... More 

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14 reviews 14 reviews
13 hotel reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed February 2, 2012

This is a budget business hotel (you will agree with me when you see the room). We paid RM88 per night walk in rate for standard room with RM5 breakfast voucher. If you go through some internet booking agent, it will cost RM75 per night. Cafe serves simple Malaysian breakfast start from RM5. The hotel is located at the corner... More 

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Top Contributor
62 reviews 62 reviews
30 hotel reviews
41 helpful votes 41 helpful votes
1 of 5 stars Reviewed January 28, 2012

This is one of the worst hotels that I have stayed at and for the price, is ridiculous. Not only are the carpets stained and worn, the walls are filthy and I saw 3 rooms until there was one that did not have a foul smell. Breakfast is only served from 8:30am and the hotel is not near to anything... More 

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Jakarta, Indonesia
Senior Contributor
27 reviews 27 reviews
18 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed January 22, 2012

I CANNOT agree with the hotel's tagline in its website that claims 'where satisfaction exceeds expectation'. First of all, when I opened my room (407) I saw conspicuous cracks on the walls. The hotel seemed to made an attempt to fix it but it is not properly painted. Second, the carpet is dirty. There is a big stain on it... More 

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Kuala Lumpur, Malaysia
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed September 12, 2011

This was our first visit to this hotel, we arrived at the hotel at 11.30pm. The hotel is quite far from the ferry station so it is recommended to take a taxi or drive here. There were ample of parking spaces just in front of the hotel. The reception girls (3 girls) was kind of in their own world while... More 

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Additional Information about Ecotel Hotel

Address: 1, Lorong Jermal Indah | Taman Jermal Indah, Butterworth 12300, Malaysia
Location: Malaysia > Penang > Seberang Perai District > Butterworth
Price Range (Based on Average Rates): $
Number of rooms: 46
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Also Known As:
Ecotel Hotel Butterworth, Penang, Malaysia

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