Can be a hit and miss with the staff - some were very friendly and helpful, some seemed to dislike their job and let you know about it. The room was clean enough, but there were maintenance issues. For example, our door never opened with our room key and we had to get a staff member every time we wanted... More

We have stayed there for one night during our trip from Penang to Langkawi. Quadruple room was very spacious and clean in reasonable price. Breakfast in asian style not for european children, but chef has proposed eggs for us. Maybe staff could be mo*-re polite, but overall - 4.

We were in Butterworth for a wedding in 2009. At the time of stay this hotel was newly renovated and just changed management. It was pretty new and tidy. For this area it is a pretty decent hotel with no frills .Mainly cater for locals on business trips or leisure. Breakfast buffet were pretty decent nothing fancy. We had dinner... More

I went to this hotel more than 5 times,I think its one of the cleanest hotel ever seen,the staff very helpful and friendly,the dinner was very delicious and testy,I highly recommended to visit it...

Average is the word! The deco are nice. Old hotel. Smelly even at the non-smoking floor. But the room is clean. It just have that old furniture scent. Average services, some staffs have some smiles, some are not smiling at all. The janitor and guards working hard, which is good. Average location. The streets is always busy, and jam with... More

Well... Upon my arrival i just asked taxi drivers to take me to a nice/reasonable hotel in butterworth which is also near bus station and my taxi driver introduced this hotel to me. The location was truly in the proximity of Bus Station and located in central Butter worth and the staff of hotel seems to be friendly but not... More

i stay there for many time..what i can say it ok , clean nice comfortable bed and valueable for what you pay..free wifi all around floor, suitable for bisnes trip and short stay from a long drive..

i had stays more then 1times in this hotel. everytimes when to check in i got poor service by counter and the pricess not as them told earlier when we check in. i had no choice to stay in this hotel coz only this hotel is nearby to my working place... i had no complaint about room and food every... More

Upon arrival at 145pm, the two booked/requested rooms were not ready. We waited at the lobby since we need to drop off our stuff. At 230pm, only one room was ready.The only feedback that we got from the hotel staff was 'this happened because the former customers checked out later than usual so they could not get the rooms ready... More