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Sulthan Hotel Banda Aceh

Jl. Sulthan Hotel No. 1 | Peunayong, Banda Aceh 23122, Indonesia
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Sulthan Hotel Banda Aceh
Best prices for: 1 room 1 guest
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31 reviews from our community

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    6
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5
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18
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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Kuala Lumpur, Malaysia
Top Contributor
129 reviews 129 reviews
46 hotel reviews
95 helpful votes 95 helpful votes
1 of 5 stars Reviewed 4 weeks ago via mobile

never ever stay at this hotel. Terrible. No air conditioning at lobby. Guests have to turn on the cooling fan ourselves. Bedsheet with cigarette mark. Run down toilet and the shower curtain seems never change for a decade. Mosquitoes at lobby lounge. Need to pull hard enough to open the toilet door. Each guest is given a flat pillow. My... More 

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Kupang, Indonesia
1 review
1 of 5 stars Reviewed March 3, 2015

When I arrived in this hotel, I was given a key by FO. Do you know what happen after that? I got a room in 3th floor that really under renovation, under construction. The situation very dark and very dirty. Only 1 room can be used. Finally I have complained to FO. Finally I was given a room by FO... More 

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Klang
Contributor
19 reviews 19 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 3, 2015 via mobile

Close to tourist dots as well as shops. Trishaws readily available outside the hotel but check the rate before you're overcharged!! Hotel transport charges 120,000 Rp to the airport. Bad experience when driver took it upon himself to keep the 30,000 Rp as his tip!! Very bad!

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A TripAdvisor Member
4 of 5 stars Reviewed December 27, 2014

Having talked with other travellers we realize our Sumatran pillow experience has not been unique..... weeks of lumpy, hard and too low, or ridiculously high and unyielding. Sigh. Here however was pillow heaven, billowing, soft and perfect, accompanied by clean white linen and a wonderfully wide bed. (Hotel is three stars but pillows made it up to four!) Staff were... More 

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Jakarta, Indonesia
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
3 of 5 stars Reviewed November 25, 2014

Great location but not matched with the condition of the hotel, our bathroom was wet due to leakage in the bidet, leakage also occurred in the restaurant, the water dripping from the ceiling of the restaurant, washbasin is not working properly, the water would not recede, the hotel still use a manual lock with old round door handle, which makes... More 

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Yogyakarta, Indonesia
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed September 25, 2014

Located in the city center of Banda Aceh and has many dining option near hotel. Such as coffee shop, noodles (Mie Razali), nasi goreng, nasi gurih or nasi kuning. This hotel has deluxe and superior room. Deluxe room doesn't have outside view and only have inside view. So, when we are inside the deluxe room, we feel like in a... More 

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Shah Alam, Malaysia
Senior Contributor
21 reviews 21 reviews
19 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed May 27, 2014

Positive review: good location, a lot of food stalls nearby. Shopping bazar walking distance. Negative review: Wash basin was leaking but they repaired it then the wash basin got stuck and had to call them to flush it again. The wifi reception was poor in the room. It was off and on and only 1 handphone got reception. Electric supply... More 

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Singapore, Singapore
Contributor
15 reviews 15 reviews
12 hotel reviews
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed March 6, 2014

It was quiet tricky to find a hotel in Banda Aceh. So we finally ended up at Sulthan Hotel which used to be the best hotel in town before the tsunami 2004. We traveled as a family and needed 3 beds. When we arrived the reception was friendly, some English were spoken. The lobby was simple but nice and clean.... More 

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Banda Aceh, Indonesia
1 review
2 of 5 stars Reviewed December 18, 2013

my Malaysian friend and i stayed at second floor room. There are several services listed on list but not working during being in the room. Flush toilet is not working. Wifi doesn't work either. all u have to do is to go to lobby for accessing internet. some channels on tv weren't good either. Don't watch tv! The lift is... More 

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Copenhagen
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed January 28, 2013

We stayed at this hotel for one night on our way to Pulau Weh, and are still regretting not having looked for something else. Don't trust the professional fotos! The rooms are nothing like what they show, we had what looked like blood stains on the bathroom walls, and mold all over the tiles. The breakfast was nothing special either.... More 

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