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All 12 Banda Aceh hotels

Hermes Palace Hotel

4.0 of 5 Hotel   |   Jl. T.Panglima Nyak Makam | Nanggroe Aceh Darussalam, Banda Aceh, Indonesia
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Ranked #4 of 12 Hotels in Banda Aceh
A recent review
3 of 5 stars reviewed 1 week ago
namtonn Bangkok, Thailand
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68 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Bangkok, Thailand
Contributor
18 reviews 18 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 1 week ago

I went to Pulah Weh for scuba diving and stay overnight at Hermes Palace. hotel for conference and seminar. The hotel is in good location, reasonable price, but room is spacey, but smell and not clean. food is not ok.

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Jakarta, Jakarta Raya, Indonesia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

My second visit to Banda Aceh, second stay at Hermes Hotel. Quite nice and comfortable. One of the good hotels in Banda considering not many 4-star hotels there. If you like durians, there are durian stalls nearby, walking distance from hotel.

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Fort Lauderdale, Florida
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

I was expecting a bit more from the only four star hotel in Aceh. The hotel lobby, pool and restaurant are well maintain. I stayed in non-smoking floor and the room was ok. The bathroom needs a proper maintenance since the water from the shower head did not run properly and mildew on the grouting. The have a good food... More

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Management_HPHBA, Manager at Hermes Palace Hotel, responded to this review

Dear Ms. Meriana, Thank you for your comment on room facilities and services at Hermes Palace Hotel Banda Aceh, particularly on the area you mentioned. We glad to heard that you enjoy the comfort of our room, we will continue improve all of our facilities, product and services as well. We look forward to welcoming you back in the hotel... More

Kuala Lumpur, Malaysia
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This is the only LOCAL 4 star hotel in Banda Aceh. Being a 4 star hotel.. in my personal opinion it still needs alot more infrastructure revamping. The staff needs to be more reactive and proactive to situations arising. Rooms were pretty decent and simple. However, lighting in the room is a little dark. You will not be able to... More

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Management_HPHBA, Manager at Hermes Palace Hotel, responded to this review

Dear Mr. Gary, Thank your comment about our hotel, from our staff service, rooms’ facilities.We glad to learn that you enjoy the comfort of our room. In regard to alcoholic beverage and beer we have the license and we do serve such a drink to our guests. For internet, we are sorry for the connection. we are currently in process... More

Campinas, SP
Senior Contributor
39 reviews 39 reviews
29 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed October 15, 2014

One of the biggest hotels in town, although comfortable with free wifi and large bedroom, seems to be running a bit old and in need of a renovation. I stayed in the smoking floor due to lack of availability in non-smoking rooms and the whole floor smelled from the run-down carpet. Inside the room, the showers are with low pressure... More

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San Francisco, California
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed October 14, 2014

This was a comfortable stay, certainly not over the top- probably somewhere between average and very good. Breakfast was filling and a nice variety. I would have liked to try the spa out as it was reasonably priced but didn't have time. They did have cold beer which was a priority by the time we got in from a 7... More

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Jakarta, Jakarta Raya, Indonesia
Senior Contributor
36 reviews 36 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed September 29, 2014

This is the biggest(if i may say) and most preferrable hotel for my family in banda aceh. The hotel is big, has lots of rooms. Near to the city center, and you can find ATM machine right in front of the lobby. In front of the hotel there are several food restaurants to choose from just by walking.. Recommended if... More

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Abu Dhabi, United Arab Emirates
Senior Contributor
28 reviews 28 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed September 16, 2014

This is the number one hotel for ministers and other dignitaries. I stayed for a business purpose with colleagues for three nights. Centrally located and easily accessible from anywhere in the capital. Surrounded by local cafe and restaurant. The breakfast was quite good in term of food quality and quantity. Free wifi available in the lobby, so unfortunate this service... More

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Auroville, india
Senior Contributor
33 reviews 33 reviews
28 hotel reviews
111 helpful votes 111 helpful votes
2 of 5 stars Reviewed July 18, 2014

"Enchanting" is the term used by the hotel to promote their facilities. However the hotel itself is certainly not "enchanting" from our own experience. On the good side, the big lobby with yummy cakes on sale was inviting; the breakfast buffet looked very decent and plentiful and the pool looked clean and nice sized. On the not so good side,... More

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Management_HPHBA, Manager at Hermes Palace Hotel, responded to this review

Dear Mrs We thank you very much for taking the time to share your comments. We’re glad to hear that you enjoyed our breakfast, and you found our facilities of good standard namely, lobby area, pool. We regret that your were disturbed by our guest at the pool and sometimes misbehaving. At that time we had a large group and... More

Medan, Indonesia
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 30, 2014

I have stay here only for one night, hotel is always full. I have traveled together with my friend and stay in some hotel but terrible. Fortunately we still got 2 rooms in Hermes Palace Hotel. Room is clean and I think it is no # 1 hotel in Aceh although the rate is still more expensive if we compare... More

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Additional Information about Hermes Palace Hotel

Address: Jl. T.Panglima Nyak Makam | Nanggroe Aceh Darussalam, Banda Aceh, Indonesia
Location: Indonesia > Sumatra > Aceh > Banda Aceh
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hermes Palace Hotel 4*
Number of rooms: 159
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