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All 11 Banda Aceh hotels

Hermes Palace Hotel

4.0 of 5 Hotel   |   Jl. T.Panglima Nyak Makam | Nanggroe Aceh Darussalam, Banda Aceh, Indonesia
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Ranked #4 of 11 hotels in Banda Aceh
A recent review
5 of 5 stars Reviewed June 30, 2014
Nursia S Medan, Indonesia
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  • Reviews (51)
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51 people have reviewed this hotel

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
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English first
Auroville, india
Senior Contributor
33 reviews 33 reviews
28 hotel reviews
111 helpful votes 111 helpful votes
2 of 5 stars Reviewed July 18, 2014

"Enchanting" is the term used by the hotel to promote their facilities. However the hotel itself is certainly not "enchanting" from our own experience. On the good side, the big lobby with yummy cakes on sale was inviting; the breakfast buffet looked very decent and plentiful and the pool looked clean and nice sized. On the not so good side,... More

Was this review helpful? Yes 3
Medan, Indonesia
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 30, 2014

I have stay here only for one night, hotel is always full. I have traveled together with my friend and stay in some hotel but terrible. Fortunately we still got 2 rooms in Hermes Palace Hotel. Room is clean and I think it is no # 1 hotel in Aceh although the rate is still more expensive if we compare... More

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Top Contributor
77 reviews 77 reviews
45 hotel reviews
72 helpful votes 72 helpful votes
3 of 5 stars Reviewed April 13, 2014

Stayed here for 2 nights. They say they have 4 stars, the only one in town. I think 3 stars and not much more, for instance there are no safes in the room. We take a bigger room than the standaard room and it has a spacy bathroom. The carpet is a little bit worn out and all the tv... More

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Wollongong, Australia
Top Contributor
99 reviews 99 reviews
35 hotel reviews
65 helpful votes 65 helpful votes
1 of 5 stars Reviewed April 11, 2014

We were first given a room that smelt of sewerage and cigarettes. The staff tried to fix the issue with a bottle of perfume spray. But, when it asked to be relocated they moved us yo a non smoking room which smelt a little better. No cigarette smoke but still sewerage. Had to keep the bathroom door closed to tolerate... More

Was this review helpful? Yes 2
16 reviews 16 reviews
16 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed January 8, 2014

I came here with a friend for one night as we were passing through Banda Aceh. We had nothing reserved beforehands and was told that the hotel was full save the presidential suite. We were offered a fair discount from the normal 4.000.000 IDR to 2.500.000 IDR (about 150 EUR) so decided to take it. After some two weeks of... More

Was this review helpful? Yes 1
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed November 3, 2013

The biggest hotel in Banda Aceh, but not the best hotel in Banda. We stayed at junior suite for 2 nights. Room was clean enough, but the bathroom not well maintenance. Business center is free, but with not working printer. Breakfast taste not so good,. Minimum choice for broadband TVstation with the bad signal reception. :(

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Marcomm H, Public Relations Manager at Hermes Palace Hotel, responded to this review

Thank you for your review of our hotel. You comments will help us to improve our services to our valued customers . More

Rome, Italy
Top Contributor
69 reviews 69 reviews
36 hotel reviews
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed September 5, 2013

Banda Aceh is the well known epicenter of tsunami destruction which tore the heart out of most of us in 2005. The post Christmas destruction left unfortunate memories. But Banda Aceh seems to have held its grief, rebuilt and shown courage. The Hermes hotel in Banda Aceh is a symbol of the reconstructive spirit of the town and the province... More

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12 reviews 12 reviews
12 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed September 3, 2013

I stayed at a suite room. Quiet neighborhood. Carpet needs extra cleaning. Nice mattress. Should have more towels. Breakfast less than expected. Check-in is fast even though the staffs are not as kind as I expect. Newspapers coming very late. Overall: it is good hotel in Aceh. I mean, it is Aceh, not Medan or Bali. Our expectation must be... More

Was this review helpful? Yes 1
Singapore, Singapore
Top Contributor
52 reviews 52 reviews
30 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed June 22, 2013

Have stayed here on business, and i find the room has this smell and i wouldn't think it is one of the better hotel in the area. No in room wifi, room spacious, not entirely great stay. Would i choose another hotel if i'm going again? Yes.

Was this review helpful? Yes 1
Marcomm H, Manager at Hermes Palace Hotel, responded to this review

Dear Sir, Thank you for your review of our hotel. Could you please inform me what room number you had during your stay at our hotel ? I would like to follow up on your comment regarding the condition of the room. We value any feedback from our guests since it will help to improve our service. Best regards, Mendel... More

Senior Contributor
32 reviews 32 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed April 30, 2013

Entering the hotel page we have encountered as palm trees palm trees, which show characteristics porch of Mecca, and then check it at the counter break in the lobby with a glass of orange juice, then escorted to the room by friendly and full of family, this hotel is only suitable for a break, because it's pretty quiet from the... More

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Additional Information about Hermes Palace Hotel

Address: Jl. T.Panglima Nyak Makam | Nanggroe Aceh Darussalam, Banda Aceh, Indonesia
Location: Indonesia > Sumatra > Aceh > Banda Aceh
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hermes Palace Hotel 4*
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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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