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All 11 Banda Aceh hotels

Hermes Palace Hotel

4.0 of 5 Hotel   |   Jl. T.Panglima Nyak Makam | Nanggroe Aceh Darussalam, Banda Aceh, Indonesia
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Ranked #4 of 11 Hotels in Banda Aceh
A recent review
4 of 5 stars reviewed 3 days ago
Purn0m0 Abu Dhabi, United Arab Emirates
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54 reviews from our community

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    21
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    3
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33
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
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English first
Abu Dhabi, United Arab Emirates
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This is the number one hotel for ministers and other dignitaries. I stayed for a business purpose with colleagues for three nights. Centrally located and easily accessible from anywhere in the capital. Surrounded by local cafe and restaurant. The breakfast was quite good in term of food quality and quantity. Free wifi available in the lobby, so unfortunate this service... More

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Auroville, india
Senior Contributor
33 reviews 33 reviews
28 hotel reviews
111 helpful votes 111 helpful votes
2 of 5 stars Reviewed July 18, 2014

"Enchanting" is the term used by the hotel to promote their facilities. However the hotel itself is certainly not "enchanting" from our own experience. On the good side, the big lobby with yummy cakes on sale was inviting; the breakfast buffet looked very decent and plentiful and the pool looked clean and nice sized. On the not so good side,... More

Was this review helpful? Yes 3
Medan, Indonesia
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 30, 2014

I have stay here only for one night, hotel is always full. I have traveled together with my friend and stay in some hotel but terrible. Fortunately we still got 2 rooms in Hermes Palace Hotel. Room is clean and I think it is no # 1 hotel in Aceh although the rate is still more expensive if we compare... More

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Maastricht
Top Contributor
77 reviews 77 reviews
45 hotel reviews
73 helpful votes 73 helpful votes
3 of 5 stars Reviewed April 13, 2014

Stayed here for 2 nights. They say they have 4 stars, the only one in town. I think 3 stars and not much more, for instance there are no safes in the room. We take a bigger room than the standaard room and it has a spacy bathroom. The carpet is a little bit worn out and all the tv... More

Was this review helpful? Yes 1
Wollongong, Australia
Top Contributor
107 reviews 107 reviews
38 hotel reviews
67 helpful votes 67 helpful votes
1 of 5 stars Reviewed April 11, 2014

We were first given a room that smelt of sewerage and cigarettes. The staff tried to fix the issue with a bottle of perfume spray. But, when it asked to be relocated they moved us yo a non smoking room which smelt a little better. No cigarette smoke but still sewerage. Had to keep the bathroom door closed to tolerate... More

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Helsinki
Contributor
16 reviews 16 reviews
16 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed January 8, 2014

I came here with a friend for one night as we were passing through Banda Aceh. We had nothing reserved beforehands and was told that the hotel was full save the presidential suite. We were offered a fair discount from the normal 4.000.000 IDR to 2.500.000 IDR (about 150 EUR) so decided to take it. After some two weeks of... More

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Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed November 3, 2013

The biggest hotel in Banda Aceh, but not the best hotel in Banda. We stayed at junior suite for 2 nights. Room was clean enough, but the bathroom not well maintenance. Business center is free, but with not working printer. Breakfast taste not so good,. Minimum choice for broadband TVstation with the bad signal reception. :(

Was this review helpful? Yes 1
Marcomm H, Public Relations Manager at Hermes Palace Hotel, responded to this review

Thank you for your review of our hotel. You comments will help us to improve our services to our valued customers . More

Rome, Italy
Top Contributor
77 reviews 77 reviews
37 hotel reviews
50 helpful votes 50 helpful votes
3 of 5 stars Reviewed September 5, 2013

Banda Aceh is the well known epicenter of tsunami destruction which tore the heart out of most of us in 2005. The post Christmas destruction left unfortunate memories. But Banda Aceh seems to have held its grief, rebuilt and shown courage. The Hermes hotel in Banda Aceh is a symbol of the reconstructive spirit of the town and the province... More

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Contributor
13 reviews 13 reviews
13 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed September 3, 2013

I stayed at a suite room. Quiet neighborhood. Carpet needs extra cleaning. Nice mattress. Should have more towels. Breakfast less than expected. Check-in is fast even though the staffs are not as kind as I expect. Newspapers coming very late. Overall: it is good hotel in Aceh. I mean, it is Aceh, not Medan or Bali. Our expectation must be... More

Was this review helpful? Yes 1
Singapore, Singapore
Top Contributor
52 reviews 52 reviews
30 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed June 22, 2013

Have stayed here on business, and i find the room has this smell and i wouldn't think it is one of the better hotel in the area. No in room wifi, room spacious, not entirely great stay. Would i choose another hotel if i'm going again? Yes.

Was this review helpful? Yes 1
Marcomm H, Manager at Hermes Palace Hotel, responded to this review

Dear Sir, Thank you for your review of our hotel. Could you please inform me what room number you had during your stay at our hotel ? I would like to follow up on your comment regarding the condition of the room. We value any feedback from our guests since it will help to improve our service. Best regards, Mendel... More

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Additional Information about Hermes Palace Hotel

Address: Jl. T.Panglima Nyak Makam | Nanggroe Aceh Darussalam, Banda Aceh, Indonesia
Location: Indonesia > Sumatra > Aceh > Banda Aceh
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hermes Palace Hotel 4*
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