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All 11 Banda Aceh hotels

Hermes Palace Hotel

4.0 of 5 Hotel   |   Jl. T.Panglima Nyak Makam | Nanggroe Aceh Darussalam, Banda Aceh, Indonesia
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Hermes Palace Hotel
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48%
Ranked #4 of 11 hotels in Banda Aceh
A recent review
5 of 5 stars reviewed 3 weeks ago
Nursia S Medan, Indonesia
  • Reviews (50)
  • Photos (8)
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  • Room tips (13)
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50 people have reviewed this hotel

Traveler rating
    3
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    20
    6
    2
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29
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
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  • German first
  • Indonesian first
  • Japanese first
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English first
Auroville, india
Senior Contributor
33 reviews 33 reviews
28 hotel reviews
105 helpful votes 105 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

"Enchanting" is the term used by the hotel to promote their facilities. However the hotel itself is certainly not "enchanting" from our own experience. On the good side, the big lobby with yummy cakes on sale was inviting; the breakfast buffet looked very decent and plentiful and the pool looked clean and nice sized. On the not so good side,... More

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Medan, Indonesia
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

I have stay here only for one night, hotel is always full. I have traveled together with my friend and stay in some hotel but terrible. Fortunately we still got 2 rooms in Hermes Palace Hotel. Room is clean and I think it is no # 1 hotel in Aceh although the rate is still more expensive if we compare... More

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Maastricht
Top Contributor
76 reviews 76 reviews
45 hotel reviews
71 helpful votes 71 helpful votes
3 of 5 stars Reviewed April 13, 2014

Stayed here for 2 nights. They say they have 4 stars, the only one in town. I think 3 stars and not much more, for instance there are no safes in the room. We take a bigger room than the standaard room and it has a spacy bathroom. The carpet is a little bit worn out and all the tv... More

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Wollongong, Australia
Top Contributor
86 reviews 86 reviews
31 hotel reviews
52 helpful votes 52 helpful votes
1 of 5 stars Reviewed April 11, 2014

We were first given a room that smelt of sewerage and cigarettes. The staff tried to fix the issue with a bottle of perfume spray. But, when it asked to be relocated they moved us yo a non smoking room which smelt a little better. No cigarette smoke but still sewerage. Had to keep the bathroom door closed to tolerate... More

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Helsinki
Contributor
16 reviews 16 reviews
16 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed January 8, 2014

I came here with a friend for one night as we were passing through Banda Aceh. We had nothing reserved beforehands and was told that the hotel was full save the presidential suite. We were offered a fair discount from the normal 4.000.000 IDR to 2.500.000 IDR (about 150 EUR) so decided to take it. After some two weeks of... More

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Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed November 3, 2013

The biggest hotel in Banda Aceh, but not the best hotel in Banda. We stayed at junior suite for 2 nights. Room was clean enough, but the bathroom not well maintenance. Business center is free, but with not working printer. Breakfast taste not so good,. Minimum choice for broadband TVstation with the bad signal reception. :(

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Marcomm H, Public Relations Manager at Hermes Palace Hotel, responded to this review

Thank you for your review of our hotel. You comments will help us to improve our services to our valued customers . More

Rome, Italy
Top Contributor
70 reviews 70 reviews
37 hotel reviews
49 helpful votes 49 helpful votes
3 of 5 stars Reviewed September 5, 2013

Banda Aceh is the well known epicenter of tsunami destruction which tore the heart out of most of us in 2005. The post Christmas destruction left unfortunate memories. But Banda Aceh seems to have held its grief, rebuilt and shown courage. The Hermes hotel in Banda Aceh is a symbol of the reconstructive spirit of the town and the province... More

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Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed September 3, 2013

I stayed at a suite room. Quiet neighborhood. Carpet needs extra cleaning. Nice mattress. Should have more towels. Breakfast less than expected. Check-in is fast even though the staffs are not as kind as I expect. Newspapers coming very late. Overall: it is good hotel in Aceh. I mean, it is Aceh, not Medan or Bali. Our expectation must be... More

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Singapore, Singapore
Top Contributor
52 reviews 52 reviews
30 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed June 22, 2013

Have stayed here on business, and i find the room has this smell and i wouldn't think it is one of the better hotel in the area. No in room wifi, room spacious, not entirely great stay. Would i choose another hotel if i'm going again? Yes.

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Marcomm H, Manager at Hermes Palace Hotel, responded to this review

Dear Sir, Thank you for your review of our hotel. Could you please inform me what room number you had during your stay at our hotel ? I would like to follow up on your comment regarding the condition of the room. We value any feedback from our guests since it will help to improve our service. Best regards, Mendel... More

Palu
Senior Contributor
32 reviews 32 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed April 30, 2013

Entering the hotel page we have encountered as palm trees palm trees, which show characteristics porch of Mecca, and then check it at the counter break in the lobby with a glass of orange juice, then escorted to the room by friendly and full of family, this hotel is only suitable for a break, because it's pretty quiet from the... More

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Additional Information about Hermes Palace Hotel

Address: Jl. T.Panglima Nyak Makam | Nanggroe Aceh Darussalam, Banda Aceh, Indonesia
Location: Indonesia > Sumatra > Aceh > Banda Aceh
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hermes Palace Hotel 4*
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Amenities

Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Spa Suites Swimming Pool Airport Transportation
Hotel Class
Number of rooms
159

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