This is 4 stars hotel, expensive, nice lobby staff, hospitality. Not Clean room and bath room, comparing with other 4 stars hotels. Bad wifi signal, so internet very slow. Far from dowm town, bad swiming pool. If you stay more than 2 days, you will get boring with the menu for breakfast, not many choices for breakfast. The price for... More

I ran a 4-day international conference for 200 people here this month. This was one of the largest meetings the hotel had hosted in recent years. The staff were overwhelmed on the first day with participants arriving from the airport to checkin. It took several hours until they were ready with door keys. Thereafter, things ran quite smoothly. There was... More

Stayed in this hotel for the second time in 3 years. Stayed here as this is voted as the most acceptable hotel in the city. The building is clean. Reception area are is clean. The occupancy was high. But wait until you are in the room. I could not flush the toilet as it was clogged! Waited for 2 hours... More

Needs updating. On the face of it at check in, it looks great, but it isn't. Rooms are tired. Some in really good need of overhaul. Pool area a bit grim. Bar squashed up outside , not in a great area for ambience by the pool. Restaurant, clean enough, , but carpet looks like a scene out of crime scene... More

Banda Aceh is a typical "one hotel" city where Hermes is the only realistc alternative for the international traveler. Its a decent hotel where you can easily spend 1-2 nights. The service is very friendly and he rooms are ok if you dont mind the funny smell. There is a small gym with quite modern equipment. Breakfast room is spacious,... More

Travelling with kids is great in Indonesia and this hotel was no exception. Staff were helpful and kind. Our room had everything working and the bbq in the evening was great in terms of quality and price. We had the Deluxe room, which is the standard room, and it was fine in terms of comfort and quite spacious! It also... More

On the face, this is a nice hotel. But if you can find a room where everything works or there's no disgusting smell from the bathroom, you'll be doing well! Breakfast is passable, but the barbeques by the pool most evenings are fantastic. Fresh chicken, meat, fish and seafood with buffet of rice, pasta etc. The gym is fairly good... More

As the title says, the HPH is probably the best hotel in Aceh but dont expect international standards. The hotel in general needs a refresh and the rooms are no exception. The bed is very firm and i suspect the pillows are bulletproof. The hotel also houses a family KTV where alcohol is available. The pool is nice but beware... More

I have stayed here for a total of about six weeks over the last year, and it's definitely going downhill. The 'entertainment' every night is singing (of sorts) and tonights' karaoke was led by the General Manager it seems, very unprofessional in my opinion. If people want to do karaoke, that's fine, but not under my bedroom window when I'm... More