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All 12 Banda Aceh hotels

Hermes Palace Hotel

4.0 of 5 Hotel   |   Jl. T.Panglima Nyak Makam | Nanggroe Aceh Darussalam, Banda Aceh, Indonesia
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Hermes Palace Hotel
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Ranked #4 of 12 Hotels in Banda Aceh
A recent review
3 of 5 stars reviewed 1 week ago
DRJ3434343 Campinas, SP
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62 reviews from our community

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    28
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    3
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3
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37
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Campinas, SP
Senior Contributor
37 reviews 37 reviews
27 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 1 week ago

One of the biggest hotels in town, although comfortable with free wifi and large bedroom, seems to be running a bit old and in need of a renovation. I stayed in the smoking floor due to lack of availability in non-smoking rooms and the whole floor smelled from the run-down carpet. Inside the room, the showers are with low pressure... More

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San Francisco, California
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

This was a comfortable stay, certainly not over the top- probably somewhere between average and very good. Breakfast was filling and a nice variety. I would have liked to try the spa out as it was reasonably priced but didn't have time. They did have cold beer which was a priority by the time we got in from a 7... More

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Jakarta, Jakarta Raya, Indonesia
Senior Contributor
35 reviews 35 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This is the biggest(if i may say) and most preferrable hotel for my family in banda aceh. The hotel is big, has lots of rooms. Near to the city center, and you can find ATM machine right in front of the lobby. In front of the hotel there are several food restaurants to choose from just by walking.. Recommended if... More

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Abu Dhabi, United Arab Emirates
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed September 16, 2014

This is the number one hotel for ministers and other dignitaries. I stayed for a business purpose with colleagues for three nights. Centrally located and easily accessible from anywhere in the capital. Surrounded by local cafe and restaurant. The breakfast was quite good in term of food quality and quantity. Free wifi available in the lobby, so unfortunate this service... More

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Auroville, india
Senior Contributor
33 reviews 33 reviews
28 hotel reviews
111 helpful votes 111 helpful votes
2 of 5 stars Reviewed July 18, 2014

"Enchanting" is the term used by the hotel to promote their facilities. However the hotel itself is certainly not "enchanting" from our own experience. On the good side, the big lobby with yummy cakes on sale was inviting; the breakfast buffet looked very decent and plentiful and the pool looked clean and nice sized. On the not so good side,... More

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Management_HPHBA, Manager at Hermes Palace Hotel, responded to this review

Dear Mrs We thank you very much for taking the time to share your comments. We’re glad to hear that you enjoyed our breakfast, and you found our facilities of good standard namely, lobby area, pool. We regret that your were disturbed by our guest at the pool and sometimes misbehaving. At that time we had a large group and... More

Medan, Indonesia
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 30, 2014

I have stay here only for one night, hotel is always full. I have traveled together with my friend and stay in some hotel but terrible. Fortunately we still got 2 rooms in Hermes Palace Hotel. Room is clean and I think it is no # 1 hotel in Aceh although the rate is still more expensive if we compare... More

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Maastricht
Top Contributor
77 reviews 77 reviews
45 hotel reviews
74 helpful votes 74 helpful votes
3 of 5 stars Reviewed April 13, 2014

Stayed here for 2 nights. They say they have 4 stars, the only one in town. I think 3 stars and not much more, for instance there are no safes in the room. We take a bigger room than the standaard room and it has a spacy bathroom. The carpet is a little bit worn out and all the tv... More

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Wollongong, Australia
Top Contributor
125 reviews 125 reviews
41 hotel reviews
74 helpful votes 74 helpful votes
1 of 5 stars Reviewed April 11, 2014

We were first given a room that smelt of sewerage and cigarettes. The staff tried to fix the issue with a bottle of perfume spray. But, when it asked to be relocated they moved us yo a non smoking room which smelt a little better. No cigarette smoke but still sewerage. Had to keep the bathroom door closed to tolerate... More

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Helsinki
Contributor
16 reviews 16 reviews
16 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed January 8, 2014

I came here with a friend for one night as we were passing through Banda Aceh. We had nothing reserved beforehands and was told that the hotel was full save the presidential suite. We were offered a fair discount from the normal 4.000.000 IDR to 2.500.000 IDR (about 150 EUR) so decided to take it. After some two weeks of... More

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Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed November 3, 2013

The biggest hotel in Banda Aceh, but not the best hotel in Banda. We stayed at junior suite for 2 nights. Room was clean enough, but the bathroom not well maintenance. Business center is free, but with not working printer. Breakfast taste not so good,. Minimum choice for broadband TVstation with the bad signal reception. :(

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Marcomm H, Public Relations Manager at Hermes Palace Hotel, responded to this review

Thank you for your review of our hotel. You comments will help us to improve our services to our valued customers . More

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Additional Information about Hermes Palace Hotel

Address: Jl. T.Panglima Nyak Makam | Nanggroe Aceh Darussalam, Banda Aceh, Indonesia
Location: Indonesia > Sumatra > Aceh > Banda Aceh
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hermes Palace Hotel 4*
Number of rooms: 159
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