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All 11 Banda Aceh hotels

Hermes Palace Hotel

4.0 of 5 Hotel   |   Jl. T.Panglima Nyak Makam | Nanggroe Aceh Darussalam, Banda Aceh, Indonesia
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Hermes Palace Hotel

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Ranked #1 of 11 hotels in Banda Aceh
A recent review
3 of 5 stars reviewed 6 days ago
RobertMaastricht Maastricht
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42 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
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English first
Top Contributor
75 reviews 75 reviews
45 hotel reviews
63 helpful votes 63 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Stayed here for 2 nights. They say they have 4 stars, the only one in town. I think 3 stars and not much more, for instance there are no safes in the room. We take a bigger room than the standaard room and it has a spacy bathroom. The carpet is a little bit worn out and all the tv... More

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Wollongong, Australia
Senior Contributor
44 reviews 44 reviews
14 hotel reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed 1 week ago

We were first given a room that smelt of sewerage and cigarettes. The staff tried to fix the issue with a bottle of perfume spray. But, when it asked to be relocated they moved us yo a non smoking room which smelt a little better. No cigarette smoke but still sewerage. Had to keep the bathroom door closed to tolerate... More

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Travelers are raving about these Banda Aceh hotels

16 reviews 16 reviews
16 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed January 8, 2014

I came here with a friend for one night as we were passing through Banda Aceh. We had nothing reserved beforehands and was told that the hotel was full save the presidential suite. We were offered a fair discount from the normal 4.000.000 IDR to 2.500.000 IDR (about 150 EUR) so decided to take it. After some two weeks of... More

Was this review helpful? Yes 1
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed November 3, 2013

The biggest hotel in Banda Aceh, but not the best hotel in Banda. We stayed at junior suite for 2 nights. Room was clean enough, but the bathroom not well maintenance. Business center is free, but with not working printer. Breakfast taste not so good,. Minimum choice for broadband TVstation with the bad signal reception. :(

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Marcomm H, Public Relations Manager at Hermes Palace Hotel, responded to this review

Thank you for your review of our hotel. You comments will help us to improve our services to our valued customers . More

Rome, Italy
Top Contributor
70 reviews 70 reviews
37 hotel reviews
49 helpful votes 49 helpful votes
3 of 5 stars Reviewed September 5, 2013

Banda Aceh is the well known epicenter of tsunami destruction which tore the heart out of most of us in 2005. The post Christmas destruction left unfortunate memories. But Banda Aceh seems to have held its grief, rebuilt and shown courage. The Hermes hotel in Banda Aceh is a symbol of the reconstructive spirit of the town and the province... More

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Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 3, 2013

I stayed at a suite room. Quiet neighborhood. Carpet needs extra cleaning. Nice mattress. Should have more towels. Breakfast less than expected. Check-in is fast even though the staffs are not as kind as I expect. Newspapers coming very late. Overall: it is good hotel in Aceh. I mean, it is Aceh, not Medan or Bali. Our expectation must be... More

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Singapore, Singapore
Top Contributor
51 reviews 51 reviews
29 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed June 22, 2013

Have stayed here on business, and i find the room has this smell and i wouldn't think it is one of the better hotel in the area. No in room wifi, room spacious, not entirely great stay. Would i choose another hotel if i'm going again? Yes.

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Marcomm H, Manager at Hermes Palace Hotel, responded to this review

Dear Sir, Thank you for your review of our hotel. Could you please inform me what room number you had during your stay at our hotel ? I would like to follow up on your comment regarding the condition of the room. We value any feedback from our guests since it will help to improve our service. Best regards, Mendel... More

Senior Contributor
32 reviews 32 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed April 30, 2013

Entering the hotel page we have encountered as palm trees palm trees, which show characteristics porch of Mecca, and then check it at the counter break in the lobby with a glass of orange juice, then escorted to the room by friendly and full of family, this hotel is only suitable for a break, because it's pretty quiet from the... More

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11 reviews 11 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed April 20, 2013

This is 4 stars hotel, expensive, nice lobby staff, hospitality. Not Clean room and bath room, comparing with other 4 stars hotels. Bad wifi signal, so internet very slow. Far from dowm town, bad swiming pool. If you stay more than 2 days, you will get boring with the menu for breakfast, not many choices for breakfast. The price for... More

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Top Contributor
58 reviews 58 reviews
44 hotel reviews
79 helpful votes 79 helpful votes
4 of 5 stars Reviewed March 27, 2013

I ran a 4-day international conference for 200 people here this month. This was one of the largest meetings the hotel had hosted in recent years. The staff were overwhelmed on the first day with participants arriving from the airport to checkin. It took several hours until they were ready with door keys. Thereafter, things ran quite smoothly. There was... More

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Additional Information about Hermes Palace Hotel

Address: Jl. T.Panglima Nyak Makam | Nanggroe Aceh Darussalam, Banda Aceh, Indonesia
Location: Indonesia > Sumatra > Aceh > Banda Aceh
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Suites Swimming Pool
Hotel Style:
Ranked #1 of 11 hotels in Banda Aceh
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hermes Palace Hotel 4*
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