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Ketapang Indah Hotel

Certificate of Excellence
Jl. Gatot Subroto km. 6, Banyuwangi 68421, Indonesia
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Ketapang Indah Hotel
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Ketapang Indah Hotel
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325 reviews from our community

Traveler rating
    85
    165
    59
    13
    3
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77
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27
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
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  • Dutch first
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  • German first
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  • Japanese first
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English first
  • All months
    (325)
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    (72)
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    (113)
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    (59)
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slimdave
Senior Contributor
27 reviews 27 reviews
26 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 1 week ago

Service spot on in all parts of this hotel. Lovely grounds and pool, nice to relax after walking up to then Ijen crater. Food very nice. Room was good, not luxurious but clean and good standard. Air con could have been better.

Was this review helpful? Yes
Ketapang_Indah, Radytia Pranata (Operation Manager) at Ketapang Indah Hotel, responded to this review

Dear Guests, Thank you kindly for your stay and a wonderful review on our humble place here in Ketapang, Banyuwangi, though we are sorry that you found our air conditioner was not up to your liking. We will keep on evaluating each and every constructive comment from our client for a better quality in every aspects. We look forward in... More 

Jakarta, Indonesia
Top Contributor
58 reviews 58 reviews
19 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel property is nice, situated on the coast, and you can see the mountains of Bali from the seaside. Neat cottages are spread out over the property, it was very convenient for us to have 2 adjacent rooms with a connecting door. The food in the restaurant is ok, not much choice for vegetarians. They were able to customize... More 

Was this review helpful? Yes
Ketapang_Indah, Radytia Pranata (Operation Manager) at Ketapang Indah Hotel, responded to this review

Dear Guests, It was truly a pleasure having you stayed with us, and we appreciate your wonderful and kind review on our humble place. We are looking forward to welcoming you back here again in Ketapang Indah Hotel, Banyuwangi. More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My boyfriend and I stayed here for a night on our journey to visit Ijen. Room was not too expensive, and really good value for money. Room was clean and comfortable, and service was good. It's near the water (although there isn't really a beach front), so overall the hotel has a relaxing atmosphere to it. There's a nice pool... More 

Was this review helpful? Yes
Ketapang_Indah, Radytia Pranata (Operation Manager) at Ketapang Indah Hotel, responded to this review

Dear Guests, Thank you very much indeed for your stay and wonderful review, it is true that our beach is not really our strong point, but we are glad that you had enjoyed your stay with us. We are looking forward to welcoming you back here again. More 

Kuala Lumpur, Malaysia
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Great environment, very nature-oriented. Not your typical hotel. Clean, opened-air toilet; very creative design. Gives a relaxing and good feeling upon entering. Enjoyed every moment in the resort even though it was brief. Food in the restaurant was excellent and very cheap. The beer sold there was the cheapest I had in both my stays in Java and Bali.

Was this review helpful? Yes
Ketapang_Indah, Radytia Pranata (Operation Manager) at Ketapang Indah Hotel, responded to this review

Dear Guests, It is truly a pleasure having you stayed with us and we are glad that you had enjoy your stay. We really appreciate the generous and wonderful review that you had given to our humble place and we are looking forward in welcoming you back here again in Ketapang, Banyuwangi - East Java, Indonesia. More 

Christchurch, New Zealand
Top Contributor
64 reviews 64 reviews
23 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed 3 weeks ago

From ferry terminal or train station taxi should be about 25,000. Taxi is metered but if you take becap (minivan), have to negotiate, so expect to pay more. Hotel has nice grounds in resort style with nice pool area. Pool open 6am to 9pm. Breakfast is buffet style with egg station (recommend the omelet), full selection of asian disches and... More 

Was this review helpful? Yes
Ketapang_Indah, Radytia Pranata (Operation Manager) at Ketapang Indah Hotel, responded to this review

Dear Guests, It is truly a pleasure to have you stay with us and we thank you very much for such a generous recommendation for our humble place here in Ketapang, Banyuwangi. A recognition of our product stated on your review really means a lot to our team of kitchen and the hotel management, nothing would encouraging us more than... More 

SEMINYAK, DENPASAR
Senior Contributor
41 reviews 41 reviews
11 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My second time in ketapang indah hotel , Was always good , The staff are super frendly .. Specially the restaurant staff Mr . VINDI .. a very helpful waiter ... We are all Happy when he served us ... the Receptionist ( girls ) super friendly and they are able to recognize guest name.. even after sometimes The room... More 

Was this review helpful? Yes
Ketapang_Indah, Radytia Pranata (Operation Manager) at Ketapang Indah Hotel, responded to this review

Dear Guests, Thank you very much for your stay and wonderful comment. We are glad to know that you had enjoyed our humble place and services provided by our staffs. It is truly encouraging for the team to know that their hard work being recognized and their name being mentioned on the online review. We are looking forward in welcoming... More 

Denpasar, Indonesia
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

overnight before climbed up to Kawah Ijen. everythings were perfect. from checked in to checked out. nice swimming pool, various food in a huge dining room and even they have ping pong table near swimming pool. this hotel has massive garden which makes our stay so relaxing. the flaw is : wifi connection ONLY available in lobby / dining room.

Was this review helpful? Yes
Ketapang_Indah, Radytia Pranata (Operation Manager) at Ketapang Indah Hotel, responded to this review

Dear Guests, Thank you very much for your stay and generous review on our humble place Ketapang Indah Hotel. We are glad to see that you had enjoyed your short stay with us, we are sorry though that you experienced a bad connection with our WiFi facility which actually now has been improving from only enjoyable in Restaurant and Lobby... More 

Strasbourg, France
1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

This resort makes me realize that it is possible to enjoy a 4 star service and quality with affordable price. This resort is very profesional, good quality wood furniture, they take care their large garden very profesionally (i.e take off coconuts from their trees to avoid they fall and hit people). This resort makes me think that some famous international... More 

Was this review helpful? Yes
Ketapang_Indah, Radytia Pranata (Operation Manager) at Ketapang Indah Hotel, responded to this review

Dear Guests, Thank you for your time in writing a review on our hotel, and we also thank you for your stay though it has been a long time ago. Just for your information, we have been doing a lot of improvement toward the better facility and services as we continue to grow among hotel industries here in Banyuwangi. We... More 

Contributor
20 reviews 20 reviews
12 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This place is really suitable for you if you want to get Bali resort in lower price. Nice room, beautiful garden, western style breakfast, warm and helpfull staff, great view to see Bali island. Just no coast to play sea sand. Execpt that, everything is a great experience to stay

Was this review helpful? Yes
Ketapang_Indah, Radytia Pranata (Operation Manager) at Ketapang Indah Hotel, responded to this review

Dear Guests, Thank you indeed for your stay and wonderful review on our place here in Ketapang, Banyuwangi. Though you did not find our beach as our strong point but we are glad that you had enjoyed your stay. We look forward in welcoming you back here again on your next vacation plan, to explore more about Banyuwangi. More 

Indonesia
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stay for 1 night for transit to surabaya. Incredible stay with huge tropical garden and very warm hospitality from the staff. When check in, they cannot find my reservation, but the staff was very helped to check with the reservation. Takes 5 minutes to check and while waiting, they offer us the traditional welcome drink. Very refreshing drink with local... More 

Was this review helpful? Yes
Ketapang_Indah, Radyitia Pranata (Operation Manager) at Ketapang Indah Hotel, responded to this review

Dear Guests, It is such a pleasure to have you stayed with us though it was only a short time period but we are glad that you had enjoyed it and had a wonderful experience with our service. We also thank you very much for your wonderful and generous review on our hotel. It means a lot to the team... More 

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Pool/beach area (21)
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Hotel & grounds (85)
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Room/suite (35)
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Bathroom (4)
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Dining (16)
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Family/play areas (7)
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Management photos: Courtesy of the property manager

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Hotel & grounds (3)
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Room/suite (6)
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Pool/beach area (1)
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Amenities