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Ketapang Indah Hotel

Jl. Gatot Subroto km. 6, Banyuwangi 68421, Indonesia
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Ketapang Indah Hotel
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Ketapang Indah Hotel
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309 reviews from our community

Traveler rating
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    156
    56
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    3
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
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Sydney, Australia
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

Stay for 1 night for transit to surabaya. Incredible stay with huge tropical garden and very warm hospitality from the staff. When check in, they cannot find my reservation, but the staff was very helped to check with the reservation. Takes 5 minutes to check and while waiting, they offer us the traditional welcome drink. Very refreshing drink with local... More 

Was this review helpful? Yes
Ketapang_Indah, Radyitia Pranata (Operation Manager) at Ketapang Indah Hotel, responded to this review

Dear Guests, It is such a pleasure to have you stayed with us though it was only a short time period but we are glad that you had enjoyed it and had a wonderful experience with our service. We also thank you very much for your wonderful and generous review on our hotel. It means a lot to the team... More 

London, United Kingdom
Senior Contributor
26 reviews 26 reviews
17 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We stayed one night here as part of a tour of Mt Ijen, before getting the ferry to Bali. I wish we could have stayed longer as it was so beautiful and the staff so friendly. We had booked a sea view suite, which was lovely, but there was an evening event on at the restaurant and as we had... More 

Was this review helpful? Yes
Ketapang_Indah, Radytia Pranata (Operation Manager) at Ketapang Indah Hotel, responded to this review

Dear Guests, Thank you very much for your stay and wonderful review on our place, we look forward in welcoming you back here again on your next vacation plan to explore more about Banyuwangi. More 

Perth, Australia
Top Contributor
66 reviews 66 reviews
28 hotel reviews
79 helpful votes 79 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I stayed here in a standard room with a group of Australian high school students, for 2 nights. We had absolutely no complaints at all. The gardens are lovely, and the rooms impeccably clean with a great breakfast. The only comments were that there was no fridge in the room, and around the hotel was a strong fishy smell which... More 

Was this review helpful? Yes
Ketapang_Indah, Radytia Pranata (Operation Manager) at Ketapang Indah Hotel, responded to this review

Dear Guests, Thank you so much for having spent your school holiday on our humble place and we are glad that you had found our place met to your liking. The only thing we regret is that, it happened that you experienced the unpleasant smell from a local nearby factory ( fishy smell ) which we have been trying to... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This place is beautiful. It's well maintained and the gardens are lush and green. We stayed in the deluxe bungalow which was great probably the best bed I've stayed in all of my travels. The breakfast is good and service is also great. Definitely recommend this resort.

Was this review helpful? Yes
Ketapang_Indah, Radytia Pranata (Operation Manager) at Ketapang Indah Hotel, responded to this review

Dear Guests, How delightful it is to hear your wonderful comment on our hotel and how you had enjoyed your stay with us, we thank you very much and looking forward to welcoming you back here again. More 

Kuala Lumpur, Malaysia
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

We were surprised to see the well maintained garden landscape when we arrived at Ketapang Indah. Truly exceeded our expectations for a small town like Banyuwangi! We stayed in room 205 and loved the size of the room which fits 3 single sized beds comfortably. The room was clean and the bathroom was a good size. We were really grateful... More 

Was this review helpful? Yes
Ketapang_Indah, Radytia Pranata (Operation Manager) at Ketapang Indah Hotel, responded to this review

Dear Guests, Thank you very much for your stay and a wonderful comment on our hotel here in Ketapang - Banyuwangi. It is true that beach area is not our strong point but we are glad that our well kept garden could actually met your expectation. We are sorry that you had bad experience on our WiFi facility and we... More 

Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

I was here for a brief night for business trip. It's a very humble countryside, and to my surprise, the resort offers much more than I expected. My business associate told me Bali is just 20 mins ferry away and price here is almost one tenth of those in Bali! The room is clean, generous and the landscapes are fabulously... More 

Was this review helpful? Yes
Ketapang_Indah, Radytia Pranata (Operation Manager) at Ketapang Indah Hotel, responded to this review

Dear Guests, Thank you very much for your stay and kind review on our humble place and we are looking forward in welcoming you and your families or friends on your next trip to Banyuwangi. More 

Bali
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was such a surprise to find such a wonderful and well-run hotel in Banyuwangi for incredible value. The grounds are lovely, each and every staff member were so welcoming from reception to the dining room. It is a true example of good management. Stayed in one of the newly renovated rooms in the garden wing. Impressed by the attention... More 

Was this review helpful? Yes 1
Ketapang_Indah, Radytia Pranata (Operation Manager) at Ketapang Indah Hotel, responded to this review

Dear Guests, It is so much pleasure to hear that you had a wonderful surprised experience with our hotel and we thank you very much indeed for your stay and your nice review. We, the team of Hotel Ketapang Indah are looking forward to welcoming you back here again for your future vacation plan. More 

Melbourne, Australia
Contributor
11 reviews 11 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This place is picture perfect, from the waving coconut palms to the gorgeous climbing flowers forming a wall around the restaurant. We also found the service excellent (Andre in the restaurant was great) and the Ijen tour they organised for us was excellent value - we have been travelling independently in Java now for several weeks so we know the... More 

Was this review helpful? Yes 1
Ketapang_Indah, Radytia Pranata (Operation Manager) at Ketapang Indah Hotel, responded to this review

Dear Guests, Thank you for your stay with us, and we are glad that you had a wonderful time during your stay and how you had enjoyed the service provided by our staffs. It is really encouraging for our team member to be recognized and remembered for their excellent service, such an excellent comment will give them benefit for their... More 

Turkish Republic of Cyprus
Contributor
15 reviews 15 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

A beautiful hotel set in well maintained and landscaped gardens on the waters edge.Everything about this place is first class yet very reasonably priced. The only word of warning would be that the room descriptions have been reclassified and the room given to us was not as described on the Agoda website. We took the matter up when checking out... More 

Was this review helpful? Yes 1
Ketapang_Indah, Radytia Pranata (Operation Manager) at Ketapang Indah Hotel, responded to this review

Dear Guests, It is truly delightful knowing that you had enjoyed your stay with us and had given us a wonderful review we thank you very much on that. Indeed we are in the process of doing a lots of changing towards the better including the description of our room type. Some confusion might be happening during the process and... More 

Singapore
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed March 17, 2015

We stayed one night here before heading off to Ijen Crater for sun rise. This is a beautiful hotel with very nice garden surrounding. The rooms are modern and they are very clean. The service is good. The whole environment is very green and relaxing. It's really a pity that we only had one night stay in this hotel.

Was this review helpful? Yes 4
Ketapang_Indah, Radytia (Operation Manager) at Ketapang Indah Hotel, responded to this review

Dear Guests, Thank you very much for staying and we appreciate your nice review on our hotel. We are looking forward to welcoming you back here again on your next vacation plan for a longer period of stay to explore more about Banyuwangi. More 

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