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All 16 Samarinda hotels

Swiss-Belhotel Borneo Samarinda

3.5 of 5 Hotel   |   Jalan Mulawarman No. 6, Samarinda 75112, Indonesia
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Swiss-Belhotel Borneo Samarinda
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Ranked #6 of 16 Hotels in Samarinda
A recent review
3 of 5 stars Reviewed August 4, 2014
EarthTraveler2905 Bali, Indonesia
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63 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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A TripAdvisor Member
4 of 5 stars Reviewed 2 weeks ago

I,m a goverment officer from jakarta.this hotel is nice,clean,helpfull staff and its location almost near to everywhere in samarinda...there's a mall in right side, a 24 hours streetfood stall...an islamic centre. So its quite nice place to stay in samarinda.

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Bali, Indonesia
Senior Reviewer
6 reviews 6 reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed August 4, 2014

Stayed there for a night in Deluxe room last week, the bed and the pillow was comfy and fresh.. The toilet a bit too dark for me, I thought it will be better if they fix the light setting. However, the breakfast was running out fast.. I only got omelette and watermelon juice and it was still 09:30AM, they told... More

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Swiss-belhotel_Smd, General Manager at Swiss-Belhotel Borneo Samarinda, responded to this review

Dear Mr EarthTraveler2905 (pardon me for not addressing you your correct name) Thank you for sharing your feedback on your recent visit to Swiss-Belhotel Borneo Samarinda. We have taken note on your feedback pertaining to food refill during breakfast and we are taking immediate steps to improve the speed of food replenishment. We will continue our efforts to carry out... More

Jakarta, Jakarta Raya, Indonesia
Contributor
11 reviews 11 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed July 1, 2014

During my biz trip lastweek I stayed the night at this hotel in room #602. Starting around 10pm I went to bed and star hearing a lot of noises from the room nextdoor.(#604). The sound was like someone scrathing, knocking, banging the wall, moving/dragging the furnitures, dropping things on floor, opening the door etc.... First I just ignored it and... More

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Swiss-belhotel_Smd, General Manager at Swiss-Belhotel Borneo Samarinda, responded to this review

Dear Mr Tavadi R Thank you for your feedback regarding the noise interruption next door to your room on your recent visit to Swiss-Belhotel Borneo Samarinda. We are sorry to learn about your experience. Should you face similar interruptions in your next stay with us, please do not hesitate to contact our Front Office personnel or Duty Manager who are... More

Surabaya, Indonesia
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 of 5 stars Reviewed June 26, 2014

Stay for a week for family trip. Pretty good and easy parking in the basement. Mall (SCP) is within walking distance. You can reach it from the basement and it's indoor. So you don't need to walk beside busy road

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Swiss-belhotel_Smd, General Manager at Swiss-Belhotel Borneo Samarinda, responded to this review

Dear Ms/Mr Vilasyang (pardon me for not addressing you your correct name) Thank you for your feedback and for sharing your positive feedback with us on your recent visit to Swiss-Belhotel Borneo Samarinda. We are glad that you have enjoyed your stay with us and we look forward to welcoming you back to Swiss-Belhotel Borneo Samarinda. Yours sincerely, Bennet Chang... More

Senior Contributor
42 reviews 42 reviews
29 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed May 27, 2014

Was there for two nights business trip, had to wait for an hour for check in! Breakfast is OK. Sits next to a mall, nothing much in the surrounding area. Not bad for a short stay. Had dinner at the Mahakam restaurant, staff was great.

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Swiss-belhotel_Smd, General Manager at Swiss-Belhotel Borneo Samarinda, responded to this review

Dear Mr fajarperdana (pardon me for not addressing you your correct name) Thank you for your feedback and for sharing your positive feedback on your recent visit to Swiss-Belhotel Borneo Samarinda. We are glad that you have enjoyed your stay with us. We look forward to welcoming you back to Swiss-Belhotel Borneo Samarinda. Yours sincerely, Bennet Chang General Manager More

Balikpapan, Indonesia
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 27, 2014

Located in the heart of samarindaswiss bell hotel is a good hotel to stay as you can have Access to the shopping mall scp very easily but must go through to the car park first. Cool design in the hotel lobby has 2 meeting rooms and business centre

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Swiss-belhotel_Smd, General Manager at Swiss-Belhotel Borneo Samarinda, responded to this review

Dear Mr Chris Thank you for your feedback and for sharing your positive feedback on your recent visit to Swiss-Belhotel Borneo Samarinda. We are glad that you have enjoyed your stay with us. Once again thank you for your feedback and we look forward to welcoming you back to Swiss-Belhotel Borneo Samarinda. Yours sincerely, Bennet Chang General Manager More

Singapore, Singapore
Top Contributor
58 reviews 58 reviews
22 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed May 1, 2014

Late checking in after a 3 and half hour raod trip from Balikpapan and arrived about 1930pm local time Small reception counter and pub on the left hand side of the hotel lobby. Prompt reception and check in...given a smoking room. Room condition are rather run down but acceptable and the WiFi is included. Shower has min to offer and... More

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Swiss-belhotel_Smd, General Manager at Swiss-Belhotel Borneo Samarinda, responded to this review

Dear Mr R-Seeker Thank you for your feedback and for sharing your positive feedback on your recent visit to Swiss-Belhotel Borneo Samarinda. We glad that you have enjoyed your stay with us. Continuous trainings are being carried out for our associates to further enhance positive guest experience. In addition, we will also upgrade our accommodation facilities later this year which... More

Jakarta, Indonesia
Top Contributor
76 reviews 76 reviews
27 hotel reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed April 15, 2014

I never been stayed in this hotel but sometimes me and some friends go swimming there. The pool comforts me, not too cold, not too deep, not too wide. The gym is also fine. Its located right next to the pool. The changing room is standard, but the woman's jacuzzi is always off along 2013 till march 2014. They should... More

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Swiss-belhotel_Smd, General Manager at Swiss-Belhotel Borneo Samarinda, responded to this review

Dear Mr/Ms Thalissaa (pardon me for not addressing you your correct name) Thank you for your feedback and for sharing your feedback on your recent visit to the Hotel’s swimming pool and spa facilities. We have immediately briefed our associates at the Fitness Centre/Swimming Pool pertaining to your feedback and have taken the necessary actions to step up our training... More

Jakarta, Indonesia
1 review
4 of 5 stars Reviewed March 13, 2014

I have been stay 2 times in this hotel for business trip in Samarinda,and I think this hotel better then before.many thing has changed..hopely the service always good in the future,and see you soon on my next trip in Samarinda.

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Swiss-belhotel_Smd, General Manager at Swiss-Belhotel Borneo Samarinda, responded to this review

Dear Mr devit_han (pardon me for not addressing you your correct name) Thank you for your feedback and for sharing your positive experience during your recent stay with us. Your written feedback will be an added morale boost for our fellow associates at Swiss-Belhotel Borneo Samarinda, and I will share this with them. We have been carrying out several improvements... More

Jakarta, Indonesia
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
3 of 5 stars Reviewed March 9, 2014

Stay for 4 nights there is not anything special, I think for a 4 star, quality hotel is not feasible, seen from the the rooms, toiletries and even the quality of employees, and hospitality employees need should be a very improved

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Swiss-belhotel_Smd, General Manager at Swiss-Belhotel Borneo Samarinda, responded to this review

Dear Mr Adiet2014 (pardon me for not addressing you your correct name) Thank you for your feedback and for sharing your experience during your stay with us. I understand that our Front Office Manager, Mr Panggalih Rhamawida is already in touch with you and have obtained detailed feedback of your stay in our efforts to make immediate improvements. Our plan... More

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Additional Information about Swiss-Belhotel Borneo Samarinda

Address: Jalan Mulawarman No. 6, Samarinda 75112, Indonesia
Location: Indonesia > Borneo > East Kalimantan > Samarinda
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Swiss-Belhotel Borneo Samarinda 3.5*
Number of rooms: 183
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Also Known As:
Swiss-Belhotel Borneo Samarinda Hotel Samarinda

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