We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 16 Samarinda hotels

Swiss-Belhotel Borneo Samarinda

3.5 of 5 Hotel   |   Jalan Mulawarman No. 6, Samarinda 75112, Indonesia
Hotel amenities
Swiss-Belhotel Borneo Samarinda
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Save
You added Swiss-Belhotel Borneo Samarinda to your Saves list
Ranked #7 of 16 Hotels in Samarinda
A recent review
3 of 5 stars reviewed 2 weeks ago
1_HarleyGuy Fresno, California
Write a Review

75 reviews from our community

Traveler rating
    5
    34
    30
    5
    1
See reviews for
7
4
3
52
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Any
English first
  • All months
    (75)
  • Mar-May only
    (17)
  • Jun-Aug only
    (21)
  • Sep-Nov only
    (23)
  • Dec-Feb only
    (14)
All months
Singapore, Singapore
1 review
2 of 5 stars Reviewed 2 days ago NEW

I'm visiting this hotel at least once every 40 days.... Im fed up but there are no so many choices in Samarinda. Too expensive for the type of service offered. Personnel is working so slow Wifi not working properly (depends on the room) If you encounter any problem please don't call the reception because they even don't understand Once I... More 

Was this review helpful? Yes
Fresno, California
Senior Contributor
47 reviews 47 reviews
22 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed here for two nights while visiting my wife's family, The bathrooms are really dated as are the rooms. The beds were firm and lumpy. AC was quiet and nice and cold. The lounge/bar area was nice, they have a happy hour for 3 kinds of beer for 110,000rp (about $usd) as well as some cocktails. I had a cheese... More 

Was this review helpful? Yes
Swiss-Belhotel_Smd, General Manager at Swiss-Belhotel Borneo Samarinda, responded to this review

Dear Sir I thank you for staying with us during your recent visit to Samarinda and also for your constructive reflections. As a team we apologize that we did not meet your expectations during your recent visit . We are though happy that you found the food and beverage offerings to your liking and that the music in the Tepian... More 

Brisbane, Australia
Top Contributor
139 reviews 139 reviews
42 hotel reviews
84 helpful votes 84 helpful votes
3 of 5 stars Reviewed December 12, 2014

Its looking a bit stale inside and out at the moment and according to the GM its about to start renovations, which will hopefully bring it up to to the standard of some of the local competitors. On the plus side it has an outdoor pool and though there is a 'spa' pool as well, the water wasnt heated and... More 

Was this review helpful? Yes
Swiss-belhotel_Smd, General Manager at Swiss-Belhotel Borneo Samarinda, responded to this review

Dear Nick Thank you and your family taking time out to visit Swiss Belhotel Borneo Samarinda recently and for your comments and review. My apologies for the noisy and warm AC . Rest assured this have been fixed however this problem will be totally rectified as we renovate our rooms and public areas in 2015. Again we appreciate your feedback... More 

2 reviews
2 of 5 stars Reviewed November 30, 2014

no bellboy had initiative to get our luggage when we just arrived. less responsive and unfriendly receptionist during check in vintage room and smokey smell bit disturbing no smoking room make the lobby full of smoke

Was this review helpful? Yes
Swiss-belhotel_Smd, General Manager at Swiss-Belhotel Borneo Samarinda, responded to this review

Dear Mr Muhammad Firstly may I apologise for the lack of service that you received upon your arrival at Swiss -Belhotel Borneo Samarinda Also I am not happy to here that you did not receive a warm welcome upon check in. We pride ourselves with our "warm" friendly attitude to all our guests. I have taken on this issue personally... More 

Jakarta
Top Contributor
57 reviews 57 reviews
32 hotel reviews
201 helpful votes 201 helpful votes
4 of 5 stars Reviewed October 24, 2014

This was my second time here (in Swissbel Borneo). I had to return here since I couldn't find a better option. Aston was a bit more expensive. So for the same location, slightly less breakfast variation, but slightly lower rate, you get just about the same hotel quality. Nice to have breakfast by the pool in the morning. The hotel... More 

Was this review helpful? Yes
Swiss-belhotel_Smd, Manager at Swiss-Belhotel Borneo Samarinda, responded to this review

Dear Mr. Regawa P, Thank you for choosing Swiss-Belhotel Borneo Samarinda as your home away from home. We also thank you for your time to write us a good review. We are honored to understand that you had a pleasant stay with us. Swiss-Belhotel Borneo Samarinda team always ready to deliver you an excellence service. We are looking forward to... More 

A TripAdvisor Member
4 of 5 stars Reviewed October 4, 2014

I,m a goverment officer from jakarta.this hotel is nice,clean,helpfull staff and its location almost near to everywhere in samarinda...there's a mall in right side, a 24 hours streetfood stall...an islamic centre. So its quite nice place to stay in samarinda.

Was this review helpful? Yes
Swiss-belhotel_Smd, Director of Sales at Swiss-Belhotel Borneo Samarinda, responded to this review

Dear Sir/Madam, Greetings From Swiss-Belhotel Borneo Samarinda.. Pardon me for not addressing you your correct name. Thank you for your feedback and for sharing your positive feedback with us on your recent visit to Swiss-Belhotel Borneo Samarinda. We are glad that you have enjoyed your stay with us and we look forward to welcoming you back to Swiss-Belhotel Borneo Samarinda.... More 

Bali, Indonesia
Senior Reviewer
6 reviews 6 reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed August 4, 2014

Stayed there for a night in Deluxe room last week, the bed and the pillow was comfy and fresh.. The toilet a bit too dark for me, I thought it will be better if they fix the light setting. However, the breakfast was running out fast.. I only got omelette and watermelon juice and it was still 09:30AM, they told... More 

Was this review helpful? Yes 1
Swiss-belhotel_Smd, General Manager at Swiss-Belhotel Borneo Samarinda, responded to this review

Dear Mr EarthTraveler2905 (pardon me for not addressing you your correct name) Thank you for sharing your feedback on your recent visit to Swiss-Belhotel Borneo Samarinda. We have taken note on your feedback pertaining to food refill during breakfast and we are taking immediate steps to improve the speed of food replenishment. We will continue our efforts to carry out... More 

Jakarta, Jakarta Raya, Indonesia
Contributor
11 reviews 11 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed July 1, 2014

During my biz trip lastweek I stayed the night at this hotel in room #602. Starting around 10pm I went to bed and star hearing a lot of noises from the room nextdoor.(#604). The sound was like someone scrathing, knocking, banging the wall, moving/dragging the furnitures, dropping things on floor, opening the door etc.... First I just ignored it and... More 

Was this review helpful? Yes 1
Swiss-belhotel_Smd, General Manager at Swiss-Belhotel Borneo Samarinda, responded to this review

Dear Mr Tavadi R Thank you for your feedback regarding the noise interruption next door to your room on your recent visit to Swiss-Belhotel Borneo Samarinda. We are sorry to learn about your experience. Should you face similar interruptions in your next stay with us, please do not hesitate to contact our Front Office personnel or Duty Manager who are... More 

Surabaya, Indonesia
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 of 5 stars Reviewed June 26, 2014

Stay for a week for family trip. Pretty good and easy parking in the basement. Mall (SCP) is within walking distance. You can reach it from the basement and it's indoor. So you don't need to walk beside busy road

Was this review helpful? Yes
Swiss-belhotel_Smd, General Manager at Swiss-Belhotel Borneo Samarinda, responded to this review

Dear Ms/Mr Vilasyang (pardon me for not addressing you your correct name) Thank you for your feedback and for sharing your positive feedback with us on your recent visit to Swiss-Belhotel Borneo Samarinda. We are glad that you have enjoyed your stay with us and we look forward to welcoming you back to Swiss-Belhotel Borneo Samarinda. Yours sincerely, Bennet Chang... More 

Senior Contributor
45 reviews 45 reviews
32 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed May 27, 2014

Was there for two nights business trip, had to wait for an hour for check in! Breakfast is OK. Sits next to a mall, nothing much in the surrounding area. Not bad for a short stay. Had dinner at the Mahakam restaurant, staff was great.

Was this review helpful? Yes
Swiss-belhotel_Smd, General Manager at Swiss-Belhotel Borneo Samarinda, responded to this review

Dear Mr fajarperdana (pardon me for not addressing you your correct name) Thank you for your feedback and for sharing your positive feedback on your recent visit to Swiss-Belhotel Borneo Samarinda. We are glad that you have enjoyed your stay with us. We look forward to welcoming you back to Swiss-Belhotel Borneo Samarinda. Yours sincerely, Bennet Chang General Manager More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Swiss-Belhotel Borneo Samarinda? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Swiss-Belhotel Borneo Samarinda

Address: Jalan Mulawarman No. 6, Samarinda 75112, Indonesia
Location: Indonesia > Borneo > East Kalimantan > Samarinda
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Swiss-Belhotel Borneo Samarinda 3.5*
Number of rooms: 183
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Agoda, Hotels.com, Cheap Tickets, Priceline, Asiatravel.com Holdings, Despegar.com, Odigeo and Tingo so you can book your Swiss-Belhotel Borneo Samarinda reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Swiss-Belhotel Borneo Samarinda Hotel Samarinda

25 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (11)
Viewed
Bathroom (1)
Viewed
Room/suite (6)
Viewed
View from room (1)
Viewed
Other (3)

Management photos: Courtesy of the property manager

Viewed
All management photos (14)
Viewed
Hotel & grounds (4)
Viewed
Dining (1)
Viewed
Room/suite (6)
Viewed
Business center/function rooms (1)
Viewed
Other (2)
Hotels you might also like...
Check In Check Out
Price Your Stay