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Mesra Business & Resort Hotel

Jalan Pahlawan No 1, Samarinda 75123, Indonesia
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Mesra Business & Resort Hotel
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88 Reviews from our TripAdvisor Community

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Jakarta, Indonesia
1 review
4 of 5 stars Reviewed 2 weeks ago via mobile

It is a mid town hotel with big parking area. There are 2 part of building there. Once trying the older one building, seems a little bit old. You can swim in 2 big pools. The foods are also good. Affordable price and the service always good

Helpful?
Thank Jeffri H
Tonbridge, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 30, 2015

The hotel was excellent with the rooms and restaurant very spacious and clean. The service was excellent throughout our stay. There was a choice of two pools and both were warm and clean. The location was excellent with a shopping mall opposite and taxis were easy to find to head to other parts of the city.

Helpful?
Thank mtopliss75
samarinda
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed December 27, 2015 via mobile

+ spacious room (deluxe) + parking slot + various breakfast + bath tub - check in only available from 14.30, long queue - room card must charged every day - when ask for towel it takes 1-2 hours - no shower cap - still use CRT TV, and cartoon channel is missing

Helpful?
Thank hendra_bs
Balikpapan, Indonesia
Level Contributor
18 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed November 19, 2015

This cozy hotel located on the top of the hill with nature concept. The building & rooms seem rather old, but still in good condition. A Quiet hotel, very good for business trip when you need rest at night.

Helpful?
1 Thank Budi I
Kalimantan Timur
2 reviews
3 of 5 stars Reviewed September 6, 2015

it is a good hotel with awesome swimming pool. Not bad location. But the carpet is a bit smelly. We got disappointed with the extra bed because it was not a good bed to sleep in hence we paid 300,000 IDR for that bed.

Helpful?
Thank eLLaBree
Doha, Qatar
Level Contributor
63 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed June 6, 2015 via mobile

Ask for pool view....... Nice hotel ...I here for couple of time..... Great place..... Away from noisy city.....but in the middle of city....... The staff are very friendly....... Thx for Nanda.... The Reception..... Are really kind........for sure will stay here when in town.

Helpful?
1 Thank Fusamania
A TripAdvisor Member
3 of 5 stars Reviewed March 20, 2015 via mobile

Well this is my second visit to samarinda..i try this hotel for a week.. My impression: 1.location..its best...hilltop view...alot of trees...near to almost everywhere in samarinda...a couple walk to plaza.. 2.services...the staff.the room n else..almost perfect...but every time i try to get into my room at noon...my key card is not working...so i have to get down there to receiptionist... More 

Helpful?
1 Thank A TripAdvisor Member
Samarinda, Indonesia
Level Contributor
50 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed February 9, 2015

Nice view, cozy place and easy to find coz the place in the middle of the city and in front of Plaza Mulia so it's easy to found. The staff not nice and usually none of them will help you to find your room or carry your luggage unless you ask them. The room was clean and cozy.

Helpful?
2 Thank May_Ngangenin
Bontang, Indonesia
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed February 3, 2015 via mobile

This is not 4 stars hotel but only a guesthouse. I was surprised and shocked, after the transaction at the reception desk, guest told me to find room by myself. What? By myself? Where is the bellboy? FYI, I did not find my room until I ask the cleaning room service. Once in the room, air-conditioning should be turned on... More 

Helpful?
5 Thank muhammmad s
MESRA-Frontliner, Humas at Mesra Business & Resort Hotel, responded to this review

Dear Custumer, On behalf of all us, Thankyou for your visit and stay to our hotel : MESRA Business and Resort Hotel Samarinda We have read your review and we are very sorry for your inconvenience that you've experience before in our hotel. A lot of thing that we have learn from your review and are very greatfull to received... More 

Travelers are raving about these Samarinda hotels

Surabaya, Indonesia
Level Contributor
66 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
2 of 5 stars Reviewed January 16, 2015 via mobile

When we was arrived, there is no concierge to help us with our luggages, staff was no care at all until we ask someone to help us and then one man show up and help us. It is not 4 stars hotel, need improvement from the management to the staff. The hotel it self have best location and complete facilities... More 

Helpful?
4 Thank Tantolau
Agus_Hotel_Mesra, Manajer Hubungan Masyarakat at Mesra Business & Resort Hotel, responded to this review

Dear Custumer, On behalf of all us, thankyou for your visit and stay to our hotel : MESRA Business and Resort Hotel Samarinda We have read your review and we are very sorry for your inconvenience that you've experience before in our hotel. We are very greatfull about it, because it's a great way to control our quality. We have... More 

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