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Mesra Business & Resort Hotel

Jalan Pahlawan No 1, Samarinda 75123, Indonesia
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Mesra Business & Resort Hotel
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Mesra Business & Resort Hotel
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65 reviews from our community

Traveler rating
    9
    20
    28
    6
    2
See reviews for
3
Couples
0
9
38
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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A TripAdvisor Member
3 of 5 stars Reviewed March 21, 2015

Well this is my second visit to samarinda..i try this hotel for a week.. My impression: 1.location..its best...hilltop view...alot of trees...near to almost everywhere in samarinda...a couple walk to plaza.. 2.services...the staff.the room n else..almost perfect...but every time i try to get into my room at noon...my key card is not working...so i have to get down there to receiptionist... More 

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Samarinda, Indonesia
Senior Contributor
27 reviews 27 reviews
6 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed February 10, 2015

Nice view, cozy place and easy to find coz the place in the middle of the city and in front of Plaza Mulia so it's easy to found. The staff not nice and usually none of them will help you to find your room or carry your luggage unless you ask them. The room was clean and cozy.

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1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed February 4, 2015

This is not 4 stars hotel but only a guesthouse. I was surprised and shocked, after the transaction at the reception desk, guest told me to find room by myself. What? By myself? Where is the bellboy? FYI, I did not find my room until I ask the cleaning room service. Once in the room, air-conditioning should be turned on... More 

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MESRA-Frontliner, Humas at Mesra Business & Resort Hotel, responded to this review

Dear Custumer, On behalf of all us, Thankyou for your visit and stay to our hotel : MESRA Business and Resort Hotel Samarinda We have read your review and we are very sorry for your inconvenience that you've experience before in our hotel. A lot of thing that we have learn from your review and are very greatfull to received... More 

Travelers are raving about these Samarinda hotels

Surabaya, Indonesia
Senior Contributor
31 reviews 31 reviews
30 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed January 16, 2015

When we was arrived, there is no concierge to help us with our luggages, staff was no care at all until we ask someone to help us and then one man show up and help us. It is not 4 stars hotel, need improvement from the management to the staff. The hotel it self have best location and complete facilities... More 

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Agus_Hotel_Mesra, Manajer Hubungan Masyarakat at Mesra Business & Resort Hotel, responded to this review

Dear Custumer, On behalf of all us, thankyou for your visit and stay to our hotel : MESRA Business and Resort Hotel Samarinda We have read your review and we are very sorry for your inconvenience that you've experience before in our hotel. We are very greatfull about it, because it's a great way to control our quality. We have... More 

Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 31, 2014

its a nice and cozy place to have high tea or relaxing whike you will view the Samarinda from the hilltop this resto and cafe called Alamanda, named after flower...you should try to come to this corner area.The Hotel lies in the heart of Samarinda the Capital town of East Borneo.The hotel is an boutique resort kind but also at... More 

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Jakarta, Indonesia
Senior Contributor
23 reviews 23 reviews
20 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed December 15, 2014

Recently stayed at Mesra hotel for 2 nights for Business in Samarinda, was a ok enough hotel, nice gardens and just across the road from one of the older malls as well as being close to a number of good restaurants. On closer inspection hotel Mesra is showing signs of age as well as minimal maintenance, my hotel wing and... More 

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Yogyakarta, Indonesia
Senior Contributor
22 reviews 22 reviews
13 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed December 13, 2014

This hotel is green with a small jungle around. Room is big and a bathtub inside. We stay for 2 nights, the only shortcoming is that old-fashioned television so uncomfortable to watch in-room entertainment.

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Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 18, 2014

The Trees and vegetation are everywhere...so green and fresh like the green grass of home. The Hotel lies in the very epic area of Samarinda the Capital town of East Borneo.The hotel is an boutique resort kind but also at the same time has complete business facilities..such plenty of meeting rooms,function hall and also grand ball room...but the internet connection... More 

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Jakarta, Indonesia
Contributor
13 reviews 13 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed November 18, 2014

"Mesra" is Bahasa Indonesia means intimate, yeah I know corny right? I expect for a lousy old hotel, well infact I was surprised. I stayed here for two days in 12-14 Nov 2014, it was booked by my colleague through agoda. Located on a hill you will be greet by lush garden with big trees before enter the lobby, check... More 

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Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 14, 2014

On a business trip to Samarinda again. Stayed here for 3-nights in their deluxe room. We typically stayed at the Aston and Swiss-Bel, but both were fully booked.Surprisingly Mesra also as good as the others..even much more green and resort kind of hotelthey have a spacious and comfortable room with nice bath room. this hotel are surrounded by tropical trees... More 

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