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Hotel Santika Pontianak

Jl. Diponegoro no. 46, Pontianak 78123, Indonesia
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1 room 1 adult
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Hotel Santika Pontianak
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111 Reviews from our TripAdvisor Community

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Jakarta, Indonesia
Level Contributor
143 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
2 of 5 stars Reviewed December 26, 2015 via mobile

This hotel has a good/strategic place, not far from heart of city. But the good things stop there. Miscalculation of parking place amount (they merged the parking place with Khatulistiwa Plaza and kiosks nearby) and hotel views are kickstarters of many poor things which this hotel deliver. 1. The next thing is the room. I once offered a room (number... More 

Helpful?
Thank chameleontrainer
SantikaPontianak, General Manager at Hotel Santika Pontianak, responded to this review

Dear Mrs, ChameleonTrainer, '....Warmest Greeting From Hotel Santika Pontianak...' Thank you for choosing Hotel Santika for your reference accomodation during your trip In Pontianak. Also for taking your time to wrote down our service and product quality. Kindly please accept my sincere apologies for inconvenience matter experience during you stay. Your Feed back and sugestion is very important to us... More 

Yogyakarta, Indonesia
Level Contributor
7 reviews
6 hotel reviews
3 of 5 stars Reviewed November 29, 2015

The hotel located in the city center of Pontianak. Surround the hotel you will find several traditional coffee shop. The room is quite small compare to its price, but it was clean and comfortable. The swimming pool not too large, but still good. The food was average as well. We were order beer, but the staff said that we have... More 

Helpful?
Thank Des C
SantikaPontianak, General Manager at Hotel Santika Pontianak, responded to this review

Dear Mr Des C, '....Warmest Greeting From Hotel Santika Pontianak...' Thank you for choosing our hotel during your trip in Pontianak. We are really apologise for your inconvenience matter during you stay with us. And thank you for the feed back. We are still on progress to improved our quality product and service for our guest satisfaction. Please do not... More 

Pontianak, Indonesia
1 review
3 of 5 stars Reviewed November 16, 2015

I was stay here at 9 november 2015. Checkout at 10 november in the morning. Only one night stay. It was a nice short rest for me. Until almost one week after that. I recently just found that i've forget my pricious favourite clothes was leave at room 329. . but its one of my favourite. I try to contact... More 

Helpful?
Thank Argo1211
SantikaPontianak, General Manager at Hotel Santika Pontianak, responded to this review

Dear Mr. Argo. '...Warmest Greeting from Hotel Santika Pontianak...' Thank you for choosing Hotel Santika Pontianak as your reference accomodation during your trip. We do apologies for inconvenience matter experience during your stay. Really big thank you for your feedback & Comment, I believe we will take this opportunity to improve more about quality service and our product. As on... More 

Level Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed September 12, 2015 via mobile

I stayed here last week for a night, and it was pleasant. I enjoyed the breakfast too. Many choices and taste good except the bread :P Big thanks to the security staff who lend me his motorbike so i can travel around pontianak city easily. :)

Helpful?
Thank Iqbal R
SantikaPontianak, General Manager at Hotel Santika Pontianak, responded to this review
Google Translation

Dear Mr. Iqbal '...Salam Hangat Dari Hotel Santika Pontianak...' Terima kasih telah mempercayakan Santika Pontianak sebagai sarana akomodasi Hotel Anda.... More 

Tangerang, Indonesia
Level Contributor
90 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed August 1, 2015 via mobile

During Sept 2014 I made short event in this hotel for 5-6 hours. I would say that the place are well located in city center, but lack of parking space. It would be a great place for corporate events but please be ready that the meeting room would be in upper place. Not easy to access.

Helpful?
Thank Adrianto G
SantikaPontianak, General Manager at Hotel Santika Pontianak, responded to this review
Google Translation

Dear Mr.Adrianto G, "...Warmest Greeting From Hotel Santika Pontianak....' Terima kasih atas kepercayaan Bapak kepada Hotel Santika Pontianak ,Tak lupa... More 

2 reviews
4 of 5 stars Reviewed July 2, 2015 via mobile

Overall is nice place like home, only the fasting season the food doesn't hot enough and the taste as not as the normal. We have trouble open the door on the room 358. The code doesn't work, it's look like lock by double lock from inside. The staff soon handle it and not more than 5 minutes the door was... More 

Helpful?
Thank ms a
SantikaPontianak, General Manager at Hotel Santika Pontianak, responded to this review

Dear Our Guest, Thank you for choosing Hotel Santika Pontianak for your reference. We do apologies for the inconvenience matter. And Thank you for the feed back. right now we are still progressing to improve our service quality and Product quality. We hope can see you again here in Hotel Santika Pontianak. Thank you so much. With Warmest Regards Felez... More 

Malaysia
Level Contributor
46 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed April 17, 2015

We stayed here for 2 nights. Came all the way by Bus from Kuching around 6 - 8 hours trip. Love this Hotel's Amenities - Sauna Room, Steambath, Gym & Swimming Pool Large room, big beds.. Pleasant and comfortable. Easy to find food near the Hotel area. only walking distance.

Helpful?
1 Thank Zana R
SantikaPontianak, General Manager at Hotel Santika Pontianak, responded to this review
Google Translation

Dear Mrs. Zana Rahman ".....Salam Hangat Dari Hotel Santika Pontianak.....' Terima kasih atas kepercayaan yang di berikan kepada Hotel Santika... More 

Petaling Jaya
Level Contributor
46 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed March 30, 2015

We had a pleasant stay here. Lobby area on the 3rd floor was relatively small. Check-in was quick but check-out was slightly slow (problem of credit card reader of guests ahead). Room size (Deluxe) was adequate, comfy bed, good choices of TV channels and interesting view of the street outside. Restaurant was fairly big with good breakfast spread, mostly local... More 

Helpful?
Thank Hasmil Z
SantikaPontianak, General Manager at Hotel Santika Pontianak, responded to this review

Dear Mr Hazmil, '.....Warm Greeting From Hotel Santika Pontianak....' Thank you for choosing Hotel Santika Pontianak. We are still in process to improve our service and quality of Product for our guest satisfaction. We'll double check about Our card reader by Front Desk. and Thank you so much for your kind feed back. We do hope can see you again... More 

Sarawak, Malaysia
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed March 29, 2015

I had great nite sleep at Santika and all the staffs were friendly.....asked for an International adapter to charge my phone and was delivered fast. Great service and warm atmosphere with smiling faces. Keep up your great effort.

Helpful?
Thank Syafiq_Nair
SantikaPontianak, General Manager at Hotel Santika Pontianak, responded to this review

Dear Mr Syafiq Nair, '....Warm Greeting From Hotel Santika Pontianak...' Thank you for taking Hotel Santika as your accomodation reference and complimentary comment. We are about to improve our service and Product for our guest satisfaction. We do hope can see you again here at Hotel Santika Pontianak. Please let us know for any assistance. Once again Thank you. With... More 

Jakarta, Indonesia
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed March 11, 2015

In the middle of the emergence of many new hotels, Santika Hotel Pontianak is retaining their old fashion appearance. But, there's still has comfort feeling in every room. Breakfast is good. Nice and clean place with friendly staff. Located in the middle of shopping center of mobile phone, we don't feel disturbed by the crowd. Many restaurant and food stalls... More 

Helpful?
Thank Dfendor
SantikaPontianak, General Manager at Hotel Santika Pontianak, responded to this review

Dear Mr. Dfendor, '....Warmest Greeting from Hotel Santika Pontianak....' Thank you for choosing Hotel Santika Pontianak as your reference accommodation. Also the feed back,It have been a pleasure to see you again here in Hotel Santika Pontianak Thank you. With Warmest Regards Felez ( General Manager ) More 

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