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All 23 Pontianak hotels

Hotel Santika Pontianak

3.0 of 5 Hotel   |   Jalan Diponegoro No.46, Pontianak 78123, Indonesia
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Ranked #5 of 23 hotels in Pontianak
A recent review
4 of 5 stars Reviewed February 14, 2014
anton_surya Jakarta, Indonesia
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  • Reviews (60)
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60 people have reviewed this hotel

Traveler rating
    12
    26
    19
    2
    1
See reviews for
6
8
5
24
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • Indonesian first
  • Any
English first
Jakarta, Indonesia
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed February 14, 2014

i had check in almost hotel in Pontianak, The Santika is the best choice. clean, nice, warmth and welcome. accessible . situated at city center. many delicious restaurant in all side hotel but diffcullty in parking my motorbike and car. the way to swimming pool also difficult

Was this review helpful? Yes
Agus S, General Manager at Hotel Santika Pontianak, responded to this review

Dear Pak Anton, Warmest greetings from Hotel Santika Pontianak... We would like to thank you for sharing your experience during your stay in Hotel Santika Pontianak. It was a great pleasure to serve you as our guest and glad to know that you enjoy your stay. Your positif feedback has been to all the staff to encourage them to maintain... More

Kuala Lumpur, Malaysia
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed December 26, 2013

Stay here for three nights from 11th -13th Dec 2013. The hotel is located above a small shopping complex from 3rd to 6th floor. The double superior rooms are large and well clean. There is a small swimming pool and gym located on the top floor. Room guest have free access to these facilities. The spa and massage centre on... More

Was this review helpful? Yes
Agus S, General Manager at Hotel Santika Pontianak, responded to this review

Dear Valuable Customer, Warmest greetings from Hotel Santika Pontianak.... We thank your for your time to share your experience during stay in Santika Pontianak. We are glad to know that you enjoy your stay with all the facilities, meals and services. Your positive comments has been shared to all the staff to encourage them. Again, thank you for your comments... More

Alor Setar, Malaysia
Contributor
20 reviews 20 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed November 30, 2013

travelling most part of the world and experiencing the fastest check in and check out is an extra ordinare experience..this santika hotel provided the fastest check in and out of the hotel. it take only 5 minutes to check in and check out at the receiptionist.the only setback is the lobby situated at third floor which you have to take... More

Was this review helpful? Yes 1
Agus S, General Manager at Hotel Santika Pontianak, responded to this review

Dear Valuable Customer, Warmest greetings from Hotel Santika Pontianak... We would like to thank you for sharing your experience during your stay in Hotel Santika Pontianak. It was a great pleasure to serve you as our guest and glad to know that you enjoy your stay. I have share your comments to all the staff to encourage them to maintain... More

Berlin, Germany
Senior Contributor
26 reviews 26 reviews
25 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed October 27, 2013

Great location, if you want to stay in downtown Pontianak. Walking distance to Kapuas river, taman alun and other points of interest. Hotel staff was very welcoming, check-in/out was smooth. My room was equipped with everything I needed, it was clean and comfortable. Though it only had a very small window and not much sunlight came inside. Breakfast selection was... More

Was this review helpful? Yes 1
Agus S, General Manager at Hotel Santika Pontianak, responded to this review

Dear Valuable Customer, Warmest greetings from Hotel Santika Pontianak... Thank you for your value time to share your experience during your stay in Hotel Santika Pontianak. It was a great pleasure to serve you as our guest and glad to know that you enjoy your stay. Your positive comments has been shared to all the staff to encourage them to... More

lincolnshire, uk
Top Contributor
76 reviews 76 reviews
28 hotel reviews
109 helpful votes 109 helpful votes
4 of 5 stars Reviewed June 21, 2013

We were pleasantly surprised with this hotel. We needed somewhere to stay for a night either side of our trip to the Tanjung Putting national park and after reading the reviews decided on the Santika. The staff were all very friendly and spoke reasonable English. We were given welcome drinks on arrival both days, the first time it was an... More

Was this review helpful? Yes 3
Agus S, General Manager at Hotel Santika Pontianak, responded to this review

Dear Valuable Customer, Warmest greetings from Hotel Santika Pontianak... We would like to thank you for sharing your experience during your stay in Hotel Santika Pontianak. It was a great pleasure to serve you as our guest and glad to know that you enjoy your stay. Your positive comments has been shared to all the staff to encourage them to... More

Jakarta
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed June 4, 2013

I stayed here twice, 3-4 days each for business trips. I would say, the hotel service and room condition are nice, far beyond my expectations, for its relatively less price. Maybe be not to good for family with kids, as there's no much space for children to play in the hotel.

Was this review helpful? Yes
Agus S, General Manager at Hotel Santika Pontianak, responded to this review

Dear Valuable Customer, Warmest greetings from Hotel Santika Pontianak... Thank you for sharing your experience during your stay in Hotel Santika Pontianak. We appreciate much your positive comment about our property and service. We hope that you will come back and stay in Hotel Santika Pontianak at your next visit. We wish you all the best. Sincerely, Agus Suyatna General... More

Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed June 2, 2013 via mobile

A very clean hotel with very friendly staffs. Located at the heart of Pontianak makes it easy to go around. Lobby is on the 3rd Floor with a garden terrace. The public areas and all the hotel in house outlets are smoke free zone. Breakfast buffet spread with great choice of local and international cuisine. It tasted good as well.... More

Was this review helpful? Yes 1
Agus S, General Manager at Hotel Santika Pontianak, responded to this review

Dear Pak Iskandar, Warmest greetings from Hotel Santika Pontianak... Thank you for your value time to share your experience through this site. Your positive comment has been shared to all staff. Management and all staff are glad to know that you enjoy your stay in Hotel Santika Pontianak. We do our best to maintain the quality of service and food.... More

Kuching, Malaysia
Top Contributor
132 reviews 132 reviews
28 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed May 30, 2013

Being right in the heart of the city, one can expect to find most the thing they want to do easily. As you walk out from the hotel entrance you will experienced the busy street of Pontianak, and addition to that there Khatulistiwa Plaza selling electronic goods particularly cellphones and accessories. Room are great, clean, and ample space the kids.... More

Was this review helpful? Yes 1
Agus S, General Manager at Hotel Santika Pontianak, responded to this review

Dear Valuable Customer, Warmest greetings from Hotel Santika Pontianak... We would like to thank for sharing your experience during stay in Hotel Santika Pontianak. Your positive comment has been shared to all staff and we do our best to maintain the good thing. We wish that you will come back to stay with us in the coming visit. Sincerely, Agus... More

Dublin, Ireland
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed April 9, 2013

My wife and I spent two nights on two separate dates in this hotel in Pontianak en route to our destination in West Kalimantan. As mentioned by many previous travelers, there are pros and cons about this hotel's location. It is in the heart of Pontianak and it is not possible for anyone to expect it to be a quiet... More

Was this review helpful? Yes
Agus S, General Manager at Hotel Santika Pontianak, responded to this review

Dear Sir, Thank you for staying with us and share your experience through this media. We appreciate much your positive comment and it has been shared to our staff. We are looking forward to welcoming you back at Hotel Santika Pontianak at your next visit to West Kalimantan. Sincerely, Agus Suyatna General Manager More

Contributor
11 reviews 11 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed April 4, 2013

We booked three rooms at the Santika Hotel through the online site and stayed for two nights. The service is amazingly friendly and rooms are very clean. you even get the morning newspaper early morning in your door cleanly wrapped in plastic, nice touch... In summary, you get 4-5 star hotel services for the price of a average 2 starts... More

Was this review helpful? Yes 1
Agus S, General Manager at Hotel Santika Pontianak, responded to this review

Dear Valuable Customer, Thank you very much for sharing with us your experience during stay in Hotel Santika Pontianak recently. We are glad to know that you are satisfied with the property and our services. This comment has been shared to all the staff to motivate them to keep the good service or even do better. Again, thank you for... More

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Additional Information about Hotel Santika Pontianak

Address: Jalan Diponegoro No.46, Pontianak 78123, Indonesia
Location: Indonesia > Borneo > West Kalimantan > Pontianak
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Santika Pontianak 3*
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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Airport Transportation
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Number of rooms
129

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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