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All 23 Pontianak hotels

Gardenia Resort and Spa

4.0 of 5 Hotel   |   Jl. Ahmad Yani II, Pontianak | Borneo, Pontianak 78391, Indonesia
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Gardenia Resort and Spa
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Ranked #2 of 23 hotels in Pontianak
A recent review
5 of 5 stars Reviewed May 3, 2014
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57 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • Dutch first
  • English first
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English first
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 3, 2014

I had to stay overnight for a flight and booked a night here since it was so close to the airport. What a tranquil oasis! Lovely room, beautifully manicured lawns and just a really lovely place to stay. The have a pool I enjoyed and I had a massage in the spa that was one of my best ever! I... More

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Gardenia440, General Manager at Gardenia Resort and Spa, responded to this review

Dear 02Chilkoot Thank you very much for staying with us and taking the time to let us know about your experience here on TripAdvisor. I am happy to read that you enjoyed all the Resort had to offer and hope to see you back again. Warm regards, Rafael T Basanto General Manager More

Top Contributor
53 reviews 53 reviews
23 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed April 2, 2014

Owing to a delayed flight from Pangkalan Bun and then an early morning departure to Kuching I only saw the Gardenia at dusk and at dawn but what I did see was very appealing with independent chalets (rooms) connected by raised walkways in attractive gardens. Our room was large and well-appointed though the bathroom had a musty smell as one... More

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Gardenia440, General Manager at Gardenia Resort and Spa, responded to this review

Dear Felixstowejhon, It is a great pleasure to receive a positive feedback about the Resort to give us an improvement. I’ am happy that our culinary team can bring a special touch for you in a week end of your transit. Thank you so much for stay with us, and I hope that we can welcome you come back to... More

Jakarta, Indonesia
Top Contributor
62 reviews 62 reviews
18 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed February 27, 2014

Two nights in this authentic Dayak Resort were just enough to relax & forget about any problems. It has been a fantastic surprise which I would never expect in Pontianak. Perfect location being so closed to the airport as well as the city center. Very convenient for a relaxing business trip, mice or a family week end. The property is... More

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Gardenia440, General Manager at Gardenia Resort and Spa, responded to this review

Dear Haon2003, Thank you for taking the time to review your recent stay with us; I am glad to read that you had an enjoyable experience. In our continued efforts to provide our guests with local, authentic experience and culture. I have also taken note of the Wifi connection improvements. All of us look forward to the pleasure of welcoming... More

Kerikeri, New Zealand
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed January 8, 2014

I guess that a lot of people stay there in transit from Tanjung Putting to Kuching as in our case. We chose to stay here based on the reviews and were not disappointed. although the rooms are slightly dated the bed was comfortable and the staff were excellent. There is a language barrier in the restaurant, but with a few... More

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Gardenia440, General Manager at Gardenia Resort and Spa, responded to this review

Dear Frearfarms It was a pleasure having you with us and thank you for taking the time to write a review here on your transit before to go to Kuching. I ‘am so sorry to read about your experience during your stay with us. Please accept my apologies for that. We already take a required trained to give a better... More

Pontianak, Indonesia
1 review
4 of 5 stars Reviewed December 28, 2013

I needed to print an airline e-ticket, no problem. I wanted to rent a car and driver, no problem- "would you like me to print an itinerary". My flight left at 15-30, no problem, a late check out and free transport to the airport was arranged... The hotel is about 10Km from the town and 3Km from the airport, it... More

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Gardenia440, General Manager at Gardenia Resort and Spa, responded to this review

Dear Tony C, It is our sincere pleasure having you and give you a good service. Thank you so much for sharing a review here on TripAdvisor. Your kind words are very much appreciated and we all look forward to your next visit. Warm Regards, Rafael T Basanto General Manager More

Hong Kong, China
3 reviews 3 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed October 23, 2013

We were waiting transport to go into the interior to work at a mission hospital in the jungle and had two days to spend before we could go. We chose the Gardenia Spa and Resort because their website did a good job of explaining the property. It looked like a very good value and indeed was just that. When we... More

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed October 19, 2013

TO ALL TRIP ADVISOR FANS " DO NOT STAY AT THIS HOTEL AT ALL" 1. Poor location far from town (go to town you must spend addtional money for 100.000 rupiah 2. Room service only until 23:00 3. No internet at room 4. Very emosional employe

Was this review helpful? Yes 1
Jakarta, Jakarta Raya, Indonesia
Senior Contributor
45 reviews 45 reviews
13 hotel reviews
243 helpful votes 243 helpful votes
3 of 5 stars Reviewed September 21, 2013

I booked this four star hotels with a group of 11 person that just coming out from the forest and we think that a place called Gardenia Resort and Spa will relieve our tired body. But turns out that the Spa only have 3 therapist in maximum for each shift and the pool closed by 7pm. the pool turns out... More

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1 review
5 of 5 stars Reviewed August 24, 2013

Stayed at Gardenia Resort and Spa with kids many times. All things we greatly enjoyed 2.5 years ago still remain, food is great especially the BBQ Dinner on Saturdays. Delicious! The gardens are lush, we love our villa, raised wooden walkways to your own villa, huge bathroom area. The spa is truly special, treatment rooms for couple also available. The... More

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Gardenia Resort... P, General Manager at Gardenia Resort and Spa, responded to this review

Dear Ibu Sari, Thank you for sharing your review here on TripAdvisor! I am delighted to learn that Gardenia Resort is your second home here in Pontianak. For your next visit, should you wish to organize any particular arrangement, please feel free to let me know? I will certainly do our utmost to ensure your stay with us will be... More

Jakarta, Indonesia
2 reviews
5 of 5 stars Reviewed August 9, 2013

I did not realize that Pontianak has such a beautiful resort. Love the setting, the grounds and the staff. Free access to Taman Fantasia Kalbar themed park next to the resort is also adding the value. The spa is also a highlight. The location is very convenient as only 5 minutes drive from the airport. They also provide us with... More

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Gardenia440, General Manager at Gardenia Resort and Spa, responded to this review

Dear Saras, Thank you for sharing your experience on TripAdvisor and we love that you had an amazing stay with us. Our staff will be most happy to hear of your compliments. We look forward to welcoming you again the next time you return to Pontianak. Yours Sincerely, Ida Bagus Gede Suambara General Manager Gardenia Resort and Spa Jl. Jendral... More

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Additional Information about Gardenia Resort and Spa

Address: Jl. Ahmad Yani II, Pontianak | Borneo, Pontianak 78391, Indonesia
Location: Indonesia > Borneo > West Kalimantan > Pontianak
Price Range (Based on Average Rates): $
Hotel Class:4 star — Gardenia Resort and Spa 4*
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77 photos of this hotel

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All traveler photos (40)
Family/play areas (4)
Hotel & grounds (14)
Pool/beach area (2)
Dining (4)
Room/suite (9)
Bathroom (1)
View from room (1)
Other (5)

Management photos: Courtesy of the property manager

All management photos (38)
Dining (5)
Hotel & grounds (15)
Room/suite (11)
View from room (7)
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Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#2 Luxury Hotel in Pontianak
Hotel Class
Official Description (provided by the hotel)
A four star private villa with an elegant and traditional feel-on wooden stilts just like an authentic Kalimantan House, complete with a raised walkaway – awaits you with serene atmosphere and gorgeous views of the surrounding gardens. Located close to heart of Pontianak, Gardenia Resort and Spa is the only true resort feel in the city of Equator Land. It is only 5 minutes by car from Supadio Airport at Jalan Ahmad Yani II, Pontianak Kalimantan Barat and 15 minutes from the city center.Gardenia Resort and Spa has 47 Suite Villas ranging from Premier, Terrace Suite, Family Suite and Gardenia Suite Villas. Each Villas is design as outfitted with traditional decoration and has beautiful panoramic views.Gardenia Resort and Spa stands on 4.3 hectares of land. You will find the accommodation peaceful and spacious with an architectural style that blends the traditional with contemporary.Resort can provide assistance and will work with licensed travel agents or bonafide tour operators in arranging tours to experience unique culture and nature expedition into the hearth of Borneo ... more   less 
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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