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Aston Pontianak Hotel & Convention Center

Jl. Gajah Mada 21, Pontianak 78121, Indonesia
Hotel amenities
Aston Pontianak Hotel & Convention Center
Best prices for: 1 room 1 guest
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Ranked #4 of 28 Hotels in Pontianak
A recent review
5 of 5 stars reviewed 5 days ago
cindy_setiawan
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113 Reviews from our TripAdvisor Community

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14
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • Indonesian first
  • Japanese first
  • Any
English first
  • All months
    (113)
  • Mar-May only
    (44)
  • Jun-Aug only
    (22)
  • Sep-Nov only
    (28)
  • Dec-Feb only
    (19)
All months
Level Contributor
1 review
5 of 5 stars Reviewed 5 days ago NEW via mobile

The perfect hotel for family. It has a large and spacious room. Different from other 4 star hotel that i ever stay. Beside, it has many various menu for breakfast. The nice service from staff. They are so helpful. Very recommended to stay.

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Jakarta, Indonesia
1 review
4 of 5 stars Reviewed 5 weeks ago via mobile

1st time for me away from Java,my hubby is doing some job for a month (and still counting), and surprisingly it feels like home here in Aston. Spacious (important to do shalat jama'ah) & clean room (big thanks for roomboy), nice staff, various & delicious breakfast.

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Aston_Pontianak, General Manager at Aston Pontianak Hotel & Convention Center, responded to this review

Dear juwita s, it is an honor to know that you spent a very good time during stay with us and satisfied with our products, services and facilities. We are looking forward to welcoming you back at Aston Pontianak. More 

Melbourne, Australia
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed May 26, 2015 via mobile

We (2 adults + 1 child) had to stay overnight in Pontianak in transit from Kuching to Pankalungbun. Pontianak was a strange and ugly place. It took quite a lot of effort to get someone who could understand English or my minimal Indonesian to take us to the Equator Monument, which was closed. Finding a restaurant was even harder as... More 

Was this review helpful? Yes
Aston_Pontianak, General Manager at Aston Pontianak Hotel & Convention Center, responded to this review

Dear Louisejade1, we would like to express our gratitude for sharing your experience during stay with us. Related with that, we would like to say our deepest apologies for the inconvenience happened. We will make an improvement regarding the issue. Once again, thank you for the valuable input. We are looking forward to welcoming you in Pontianak and enjoying a... More 

Travelers are raving about these Pontianak hotels

Jakarta, Indonesia
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed May 22, 2015

Stayed at this hotel only for a night, that's why i couldn't try all the facilities they had. Spacious room and shower, comfort and large bed, nice smell towels, hot water and also love the hand shower although you'll need extra power to press and squeeze the the toilet shower. Located at the city center, where you can find foods... More 

Was this review helpful? Yes
Aston_Pontianak, General Manager at Aston Pontianak Hotel & Convention Center, responded to this review

Dear Suci M, thank you very much for sharing the great experience during staying with us. Our room and hotel facilities are suitable for our guest who really want to sense the relaxing of stay. We are very glad to know that you loved the breakfast especially the macaroni schotel and the services from our team. The surrounding area actually... More 

Level Contributor
3 reviews
4 of 5 stars Reviewed May 20, 2015

Nice room...nice food, but not too good in Location. Location of this Hotel not on the capital street. But not far to capital street. But not far walk to find meal, fruit shop or mini market. And near from my fav sea food restaurant Pondok Nelayan.

Was this review helpful? Yes
Aston_Pontianak, General Manager at Aston Pontianak Hotel & Convention Center, responded to this review

Dear Ms. Erva R, we appreciated for sparing your time to share your experience with us. Our hotel location is in downtown and there're many culinary choices nearby. We are very delighted to know that you have a favorite seafood restaurant near our hotel. Just to let you know we do have a Dynasty Chinese Restaurant with varieties of seafood,... More 

Indonesia
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 5, 2015

From GM (Pak Anto) and F&B manager (Pak Leo) always taking care for the detail matter and give the best solution for any complaint especially with my experience with seriously case. I will stay again in this hotel sometime when I be here. Thank you PaK Anto and also Pak Leo. Excellent.

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Aston_Pontianak, General Manager at Aston Pontianak Hotel & Convention Center, responded to this review

Dear Ibu Oetami, we would like to say thank you very much for taking time to share your staying experience with us. We really do appreciate for your input and looking forward to welcoming you again in Pontianak. More 

1 review
4 of 5 stars Reviewed May 4, 2015 via mobile

Been a regular visitor for dimsum every Sunday morning. While there are other dimsum places in town, the Dynasty Restaurant is probably the best in terms of ambience, not as noisy as the others. The food is consistent, friendly staffs, and the service is relatively fast. Recently, went there (the lobby) for afternoon tea on Sunday afternoon. There is a... More 

Was this review helpful? Yes
Aston_Pontianak, General Manager at Aston Pontianak Hotel & Convention Center, responded to this review

Dear Mr. Eric N, thank you very much for sharing a great experience with us. It is a pleasure for us for giving the best services to you. Afternoon tea is the new promo for this month and has so many varieties of cakes and patisseries with a different flavor. We are looking forward to welcoming you again at Aston... More 

1 review
5 of 5 stars Reviewed April 30, 2015 via mobile

last night, i have stay in Aston Pontianak for bussiness trip, when check in time, every staff is very kind, and give they're excellent service, deluxe room is really big than the other hotels i've been stay in pontianak and have great decoration, roomboy was very fast when give my order, and i think, this hotels are great place to... More 

Was this review helpful? Yes
Aston_Pontianak, General Manager at Aston Pontianak Hotel & Convention Center, responded to this review

Dear Dvj A, thank you very much for sharing your experience during stay with us. We are very glad that our services could meet your requirements. Certainly our spacious rooms which suitable for the guest who has a business trip to have a comfort stay. We are looking forward to welcoming you back again with us while you are in... More 

Amsterdam, The Netherlands
Level Contributor
18 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed April 29, 2015 via mobile

Hotel is reasonably priced. Spacious room and friendly staff. Being a foreigner, I found communicating with various services difficult. But, Pak. Anto (GM) and his team went out of the way to make sure that everything is sorted to suit my convenience. I will definitely stay there in my next trip.

Was this review helpful? Yes
Aston_Pontianak, General Manager at Aston Pontianak Hotel & Convention Center, responded to this review

Dear Mr. Nitin Mathew, thank you very much for sharing a great experience during your stay. We are very delighted to serve you with our warm hospitality. Definitely we received valuable input from you. We are looking forward to welcoming you again soon for the next business trip in Pontianak. More 

Level Contributor
4 reviews
5 of 5 stars Reviewed April 28, 2015

Having trouble to find a good place to eat around in Pontianak, especially Chinese foods. The foods that are being offered out there were all the same, they're either sweet or salty. There's no one single taste that differentiate between one restaurant to another in my opinion. Until I decided to give Dynasty a try, a classic Chinese restaurant located... More 

Was this review helpful? Yes
Aston_Pontianak, General Manager at Aston Pontianak Hotel & Convention Center, responded to this review

Dear Mr. Denny S, thank you very much for sparing your time to write a review for us. It is an honor to have compliments from you regarding our Dynasty Restaurant which is one of our outlets in the hotel. The product quality which handled by our Dynasty team can create a perfect dishes combination and had different taste from... More 

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