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Star Hotel

jalan Gajahmada No.187-189, Pontianak 78122, Indonesia
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17 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Date | Rating
  • English first
  • Indonesian first
  • Any
English first
  • All months
    (17)
  • Mar-May only
    (7)
  • Jun-Aug only
    (5)
  • Sep-Nov only
    (3)
  • Dec-Feb only
    (2)
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Jakarta
2 reviews
4 of 5 stars Reviewed 1 week ago

This hotel have a great lobby, looks like expensive hotel. The room clean and fresh, the bed and pillow are comfy, the bathroom also comfy, the breakfast menu are standart but delicious. If you walk to Veteran street which only 5 mins walking, you will get delicious kwecap food (non halal food)

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Level Contributor
72 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed July 3, 2014

You can embark here and start culinary journey, because around the hotel there are many food stall. Even their breakfast looks tempting, but of course I too busy trying street food that the hotel's standard food. The bed is firm enough to support the body and they have just right the water pressure to take a warm refreshing bath after... More 

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Jakarta, Indonesia
Level Contributor
39 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed June 6, 2014

Stayed here for one night only. It located at Gajahmada road, that is the main road in this town. Definitely a good location. We could easily find a lot of resto around the hotel and we did not need car to reach them, both and day and night. Less than 1 km, we also find stores who sell many kind... More 

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Melbourne, Australia
Level Contributor
273 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
3 of 5 stars Reviewed May 4, 2014

This is a 3 star hotel of Indonesia in the heart of Pontianak. The room cleanliness is reasonable with very friendly staff. Smoking is allowed in the lobby and room which may not suit everybody. However, hotel staff can be called to spray deodorant to get rid of the smell. Breakfast is provided with reasonable quality food to fill the... More 

Was this review helpful? Yes 1
Jakarta, Indonesia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 25, 2013

I had visited this hotel, and I loved it, the service is good and the food are delicious. The room is also clean and tidy, the price is not expensive. I also loved this location because near from supermarket and restaurant.

Was this review helpful? Yes 1
Hardian S, General Manager at Star Hotel, responded to this review

Dear Sir . Thank you for taking the time to write your impressive comments about us at trip advisor . We were happy to learn your happy comments addressed to our hotel, certainly we will share your experiences to all our staff as we hope enable us to motivate them to do more for our guest satisfaction. It is our... More 

Pontianak, Indonesia
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed December 23, 2012

the rooms r clean. very friendly stuff. no enough options for international travelers on room service menu. break fast is also limited to toast bread and jam for foreigners. for a price of around 30 usd per night ( long term rate) the service is good. hotel is in the middle of city center so its good location wise. bed... More 

Was this review helpful? Yes 1
Hardian S, General Manager at Star Hotel, responded to this review

Dear Valued Guest, Warmest Greetings from Star Hotel Pontianak! We would like to thank you for choosing our hotel as your accommodation choice during your visit to Pontianak. And we sincerely appreciate you taking the time to give us your feedback. About the breakfast selections for foreigners, we will try to make sure there will be enough variation for foreigner... More 

Kuching
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed August 31, 2012

Room is big, bed is comfort and big, windows, buffet breakfast and free WIFI with password. Nice and friendly staff. Hotel located beginning of Jalan Gajahmada, along this road there are lots of food stall, convenient stall, handphone shop, fruit etc. Standard taxi price IDR50,000 if called from hotel. 15min taxi ride to Matahari shopping or Megamall.

Was this review helpful? Yes 3
Hardian S, General Manager at Star Hotel, responded to this review

Dear Valued Guest, Warmest Greetings from Star Hotel Pontianak! We would like to thank you for choosing our hotel as your accommodation choice during your visit to Pontianak. And we sincerely appreciate you taking the time to give us your feedback. It was certainly a pleasure for us to be at your service and we all look forward to welcoming... More 

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