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Orchardz Hotel Gajahmada

Jl. Gajah Mada No.99 | Kalimantan Barat, Pontianak 78122, Indonesia
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1 room 1 adult
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Orchardz Hotel Gajahmada
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63 Reviews from our TripAdvisor Community

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Jakarta, Indonesia
Level Contributor
63 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed November 22, 2015

this was my first trip to Kalimantan island, i was very happy. about hotel was good (wi-fi for work was satisfaction, near with bank (ATM), supermarket and find food (for lunch, dinner, or just enjoy coffee), many cafe near hotel also. form room for me was enough not to small and not to large, nice

Helpful?
Thank Lovely_jogja
Amsterdam, The Netherlands
Level Contributor
40 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed October 23, 2015

I have stayed in this property twice. Centrally located and close to all options. The rooms are well appointed in the new wing. Breakfast was disappointing. I guess, this is the least spread I have seen in Indonesia. But, for what you pay, one cannot complain. Overall, a decent budget property

Helpful?
Thank NitinMathew
gatot a, Manager at Orchardz Hotel Gajahmada, responded to this review

Dear Mr. Nitin, Warm greetings from Orchardz Hotel Gajahmada, Pontianak West Kalimantan. Thank you for taking your time giving us your review and we do appreciate it a lot. We will keep make progress our service, facilities and also human resource. Thank you for your review and we do look forward to have your next room reservation with us again.... More 

Level Contributor
27 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed October 3, 2015 via mobile

So Orchard Hotel had a facelift on their appearance, and I decided to try out the new restaurant. Love the new look of the restaurant, it's classy yet fresh. Now we'll move on to the foods, what can I say about the foods aside from it went below my expectation. I ordered a set of menu and oh boy, what... More 

Helpful?
Thank Denny S
gatot a, Manager at Orchardz Hotel Gajahmada, responded to this review

Dear Mr. Denny S, Warm greeting from Orchardz Hotel Gajahmada Pontianak, West Kalimantan. Thank you for giving us your review, we do appreciate it a lot. We will keep developing our human resources for better in service and product. We do apologize for the inconvenience caused during your stay with us. Thank you for your review and we look forward... More 

Kuching, Malaysia
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed September 20, 2015

Been staying here more than 3 times since 2 years ago. Quite new and good hospitality service. Most important, cleanliness. Bed sheet, carpet are clean and housekeeping service are excellent. Centrally located, but very limited parking space. If you drive and coming back late at night, you will find the only space to park your car is behind the hotel. Easy to find places to eat and drink nearby, even though at midnight.

Helpful?
1 Thank GustinoTravels
gatot a, Manager at Orchardz Hotel Gajahmada, responded to this review

Dear Gustino Travels, Warmest greetings from Orchardz Hotel Gajahmada Pontianak, West Kalimantan. Thank you for giving us your review. We always try to find our guests satisfaction so we need your help by giving us any comments to make us better. I do hope to have your next room reservation with us. Regards, Gatot Prasetyo Aribowo More 

Jakarta, Indonesia
Level Contributor
20 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed August 20, 2015

What is good with this hotel is the location. Near the Centre of the city. Lots of delicious restaurants neaby. Also if you want to buy gifts for your family and friends when you get home. Nights are also interesting with yummy snacks such as durian, fried bananas, many variety of cold or hot drinks, such as liang tea(chinese tea),... More 

Helpful?
Thank Lusy E
gatot a, Manager at Orchardz Hotel Gajahmada, responded to this review

Dear Mrs. Lusy, Warmest greetings from Orchardz Hotel Gajahmada Pontianak, West Kalimantan. Thank you for giving us the review and we do appreciate it a lot. Developing our products and services are our concern to serve our guests better. Thank you for your review and we do look forward to have your next room reservation with us. Regards, Gatot Prasetyo... More 

Jakarta, Jakarta Raya, Indonesia
Level Contributor
94 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed August 13, 2015 via mobile

I stayed for 2 nights due my work here and I dislike the food and I got concern about my room hygiene. Food not awful but it has no taste/rather bland and for breakfast I can say the same. I got room at 3rd floor and got spacious room near elevator. The bathroom ceiling is horrible as nightmare and I... More 

Helpful?
Thank ParamitaWKD
gatot a, Manager at Orchardz Hotel Gajahmada, responded to this review

Dear Mrs. Paramitha, Warm greeting from Orchardz Hotel Pontianak, West Kalimantan. Thank you for giving us your review, we do appreciate it a lot. We concerned with this matters and make sure it would not happen in the future. Developing our products and services are priority together with the human resources. Once again, thank you for your review and we... More 

Padang, Indonesia
1 review
4 of 5 stars Reviewed July 12, 2015

I stayed for 2 nights in Orchardz Hotel Gajahmada during Ramadhan. We are served for sahur and breakfasting with ta'jil. Price is so average and suitable with our plan to do business. I was impressed by their service because I left my ring in my room and Hotel team helped to find and send back to my address. I feel... More 

Helpful?
Thank hana n
gatot a, Manager at Orchardz Hotel Gajahmada, responded to this review

Dear Mrs. Hana, Warmest greetings from Orchardz Hotel Gajahmada Pontianak, West Kalimantan. Thank you for your review and we do appreciate it a lot. We look forward to have your next room reservation with us. Regards, Gatot Prasetyo Aribowo More 

Sibu, Malaysia
Level Contributor
5 reviews
4 of 5 stars Reviewed June 29, 2015

Quite good service. Although the service may be quite slow but reimbursement is made so i am still okay with it. The area is quite strategic as there are plenty of food below there such as cha kui tiao etc

Helpful?
Thank kennethyha
kholid, General Manager at Orchardz Hotel Gajahmada, responded to this review

Dear Kennethyha. Warmest Greeting from Orchardz Hotel Gajahmada Pontianak. Thank you for taking your time to review your recent stay at Orchardz Hotel Gajahmada Pontianak. I am glad that reimbursement is made you pleasant to stay.Your feedback about the service we assure to upgrading. Once again thank you for review and we look forward to welcoming you back at Orchardz... More 

Jakarta
Level Contributor
43 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed June 25, 2015 via mobile

Pros : Location is good in the city center. Reasonable price. Cons: small park area. could be a problem if you travel by car. under renovation while i stay there. I got room with no window and it's a bit muggy.

Helpful?
Thank Sukeren
kholid, General Manager at Orchardz Hotel Gajahmada, responded to this review

Dear Sukeren. Warmest Greeting from Orchardz Hotel Gajahmada Pontianak. Thank you for taking your time to review your recent stay at Orchardz Hotel Gajahmada Pontianak. I apologize that your recent stay was less than perfect due to our space parking area and about the room you can upgrade to superior or deluxe due to our comfort room is no window.... More 

Jakarta, Indonesia
Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 30, 2015 via mobile

it's a comfort hotel with a great price. have a smoking room too for smoker like me. place in downtown, easy to reached. great view, with coffeeshop. many traditional food seller around , so i can walk around looking for some local food. the price is great too with the services i've got. don't missed it if you travelled to... More 

Helpful?
Thank Irvan L
kholid, General Manager at Orchardz Hotel Gajahmada, responded to this review

Dear Irvan L. Warmest Greeting from Orchardz Hotel Gajahmada Pontianak. Thank you very much for taking some of your precious time to complete your review of our Hotel on TripAdvisor. It is delighted to read that you are very satisfied with your stay and that the service levels of our team has highly contributed to your satisfaction. And It helps... More 

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