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All 23 Pontianak hotels

Orchardz Hotel Gajahmada

Jl. Gajah Mada No.99 | Kalimantan Barat, Pontianak 78122, Indonesia
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Orchardz Hotel Gajahmada
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33%
Ranked #14 of 23 Hotels in Pontianak
A recent review
3 of 5 stars Reviewed August 25, 2014
shey0ung Indonesia
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30 reviews from our community

Traveler rating
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    13
    2
    5
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8
2
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11
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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Indonesia
Contributor
19 reviews 19 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed August 25, 2014

Stayed 3 night and this the 4th time stayed in orchardz and really need renovation,stingy bad smell leaking AC to carpet made wet, they repaired the leaking till 11 pm and OK, hotel need to renew the carpet look dirty towel, drain etc but I like the location of this hote at jl gajh madal the local culiner street I... More

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gatot a, Manager at Orchardz Hotel Gajahmada, responded to this review

Dear valued guest ID Sheyoung, Warmest greetings from Orchardz Hotel Gajahmada, Pontianak, West Borneo. Thank you for your review for our hotel, we do appreciate it a lot. We do understand that our property need to be renovated and we are doing it and build the additional rooms as well. The old rooms will be renovated soon after the project... More

Jakarta, Indonesia
Senior Contributor
25 reviews 25 reviews
16 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed July 17, 2014

Stayed for almost a week in this hotel. Room is dark and made worse by no window. The air conditioner tripped a few times throughout the stay, which is a minor convenience. The key card is major disappointment, have to be reprogrammed almost daily, sometimes more. Breakfast is mediocre. Spa is under renovation. Location is really nice, across the street... More

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gatot a, Manager at Orchardz Hotel Gajahmada, responded to this review

Dear valued guest ID Tulang B, Warmest greetings from Orchardz Hotel Pontianak, West Kalimantan. Thank you for your review for our hotel and we do appreciate it a lot. Please be informed that we already adjust and change mostly our room condition to have an adequate lighting for our guests, and still finished for the rest. Regarding with our room... More

2 reviews
1 of 5 stars Reviewed June 26, 2014

We booked for 5 nights stay - beside the location there's nothing else! Very average outdated hotel room with stingy supplies. No room service menu, we had to ask and someone from the restaurant delivered the restaurant menu. When we tried to put a couple of order in - they done have a lot of things in the menu. So... More

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gatot a, Manager at Orchardz Hotel Gajahmada, responded to this review

Dear valued guest ID Dewi, Warmest greetings from Orchardz Hotel Gajahmada Pontianak West Kalimantan. Thank you for your review for our hotel. We do apologize for the inconvenience caused during your stay. Improving and developing our human resources and services is our priority concerned beside our property and it's maintenance. Once again, we do appreciate for your review for us... More

Senior Contributor
26 reviews 26 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed June 13, 2014

This hotel location very strategic, it placed in Central Pontianak, we can easily to get a food near the hotels and they provide authentic hakka cuisine and a lot of local kopitiam near the hotels. I love the breakfast because they served dim sum in the stall.

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gatot a, Manager at Orchardz Hotel Gajahmada, responded to this review
Google Translation

Tamu ID Rosalia yang terhormat, Salam hangat dari Orchardz Hotel Gajahmada Pontianak Kalimantan Barat. Terimakasih atas ulasan yang sudah diberikan... More

Adelaide, Australia
Senior Contributor
21 reviews 21 reviews
20 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed May 16, 2014

Enjoy stay at this hotel even though my room without window you can have party inside of the room. Spacious room with TV, Ac and big twin beds which fit more than 5 people. Short stroll to Shopping center, A lost hawker surround the hotel so don't worry it's open until midnight but sometime past midnight. It would be great... More

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gatot a, Manager at Orchardz Hotel Gajahmada, responded to this review

Dear valued guest ID Hani J, Warmest greetings from Orchardz Hotel Gajahmada, Pontianak, West Kalimantan. We do appreciate for your review for our hotel. We have new side building on progress and renovation for old building as well. I do apologize that sometime annoying noise comes from the worker beside the hotel due to the building reconstruction. Thank you for... More

Jakarta, Indonesia
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed May 15, 2014

Spent one night with a group of family at this hotel after spending 2 nights at a decent guest house managed by local bank. Ordered 2 standard rooms from the website and 2 more by phone. No information on the website or from the hotel that standard rooms have no windows. We only found out when we were about to... More

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gatot a, Manager at Orchardz Hotel Gajahmada, responded to this review

Dear valued guest ID mspaseban, Warmest greetings from Orchardz Hotel Gajahmada, Pontianak, West Kalimantan. Thank you for choosing Orchardz Hotel Gajahmada as your accommodation during your trip at Pontianak. Please be informed that we have new building in progress and renovation schedule for the old building and all rooms as well. We do apologize the Comfort Room type condition. We... More

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 25, 2014 via mobile

nice hotel in central Pontianak, this is my first impression when we arrived in this hotel. we chose connecting room for our family and the kids love it. Friendly staff,quick respons and well cleanliness. The hotel is 1 minute walk to food court of traditional foods and many coffe shops around the hotel, LOVE the experiences there!!! cant wait to... More

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gatot a, Manager at Orchardz Hotel Gajahmada, responded to this review

Dear guest ID Ninazai, Warmest greetings from Orchardz Hotel Gajahmada Pontianak, West Kalimantan. Thank you for your review to our hotel and we do look forward to have your next room reservation. Best regards, Gatot Prasetyo Aribowo Room Division Manager More

Alor Setar, Malaysia
Contributor
20 reviews 20 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed November 30, 2013

i check in this hotel on 27 november at 1300pm and the receiptionist took nearly an hour to check in my room. booked my room through booking.com but was told by the male receiptionist who argued about the rate charged in my boucher. i was told to sit and wait and when it take more than 20 minutes i tried... More

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gatot a, Manager at Orchardz Hotel Gajahmada, responded to this review

Dear Havegutwilltravel, Warmest greetings from Orchardz Hotel Gajahmada Pontianak, West Kalimantan. Thank you for your review to our hotel for giving us correction. We keep making progress for our human resources development for service and knowledge as well. Once again, thank you for your review and we do look forward to have your next room reservation. Best regards, More

Denpasar, Bali, Indonesia
Senior Reviewer
10 reviews 10 reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed August 26, 2013

the price is not too expensive, but the only good thing for me is the location, which is strategist enough and you can find some night entertainment near the location.. the service and breakfast is fair enough.. You can find street food around hotel..

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gatot a, Manager at Orchardz Hotel Gajahmada, responded to this review

Dear Octavianus I, Warmest greetings from Orchardz Hotel Gajahmada Pontianak, West Kalimantan. Thank you for your review to our hotel. We keep making progress for our human resources development and hotel facilities as well.Once again, thank you for your review and we do look forward to have your next room reservation. Best regards, More

Jakarta, Indonesia
1 review
4 of 5 stars Reviewed January 16, 2013

the hotel is located right in the middle of food paradise and walking distance from all types of food. best food in pontianak is the beef kwetiau. mark my works for it cause apollo is the best since 1860. the hotel is quiet old but well maintained. comes with all the wifi and cable vision. enjoyed my stay and the... More

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gatot a, Manager at Orchardz Hotel Gajahmada, responded to this review

Dear Zoiks t, Warmest greetings from Orchardz Hotel Gajahmada Pontianak, West Kalimantan. Thank you for your review to our hotel and we do look forward to have your next room reservation. Best regards, More

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Additional Information about Orchardz Hotel Gajahmada

Address: Jl. Gajah Mada No.99 | Kalimantan Barat, Pontianak 78122, Indonesia
Location: Indonesia > Borneo > West Kalimantan > Pontianak
Price Range (Based on Average Rates): $
Number of rooms: 148
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