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Orchardz Hotel Gajahmada

Jl. Gajah Mada No.99 | Kalimantan Barat, Pontianak 78122, Indonesia
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Orchardz Hotel Gajahmada
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45 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
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  • Indonesian first
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Sibu, Malaysia
Level Contributor
4 reviews
4 of 5 stars Reviewed 4 days ago NEW

Quite good service. Although the service may be quite slow but reimbursement is made so i am still okay with it. The area is quite strategic as there are plenty of food below there such as cha kui tiao etc

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kholid, General Manager at Orchardz Hotel Gajahmada, responded to this review

Dear Kennethyha. Warmest Greeting from Orchardz Hotel Gajahmada Pontianak. Thank you for taking your time to review your recent stay at Orchardz Hotel Gajahmada Pontianak. I am glad that reimbursement is made you pleasant to stay.Your feedback about the service we assure to upgrading. Once again thank you for review and we look forward to welcoming you back at Orchardz... More 

Jakarta
Level Contributor
35 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed 1 week ago

Pros : Location is good in the city center. Reasonable price. Cons: small park area. could be a problem if you travel by car. under renovation while i stay there. I got room with no window and it's a bit muggy.

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kholid, General Manager at Orchardz Hotel Gajahmada, responded to this review

Dear Sukeren. Warmest Greeting from Orchardz Hotel Gajahmada Pontianak. Thank you for taking your time to review your recent stay at Orchardz Hotel Gajahmada Pontianak. I apologize that your recent stay was less than perfect due to our space parking area and about the room you can upgrade to superior or deluxe due to our comfort room is no window.... More 

Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 weeks ago

it's a comfort hotel with a great price. have a smoking room too for smoker like me. place in downtown, easy to reached. great view, with coffeeshop. many traditional food seller around , so i can walk around looking for some local food. the price is great too with the services i've got. don't missed it if you travelled to... More 

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kholid, General Manager at Orchardz Hotel Gajahmada, responded to this review

Dear Irvan L. Warmest Greeting from Orchardz Hotel Gajahmada Pontianak. Thank you very much for taking some of your precious time to complete your review of our Hotel on TripAdvisor. It is delighted to read that you are very satisfied with your stay and that the service levels of our team has highly contributed to your satisfaction. And It helps... More 

1 review
3 of 5 stars Reviewed May 13, 2015

Some pros : - Location is very good. Near the old town of Pontianak where you can find local coffee shop, to really feel the city atmosphere. it's perfect location for my taste However, some cons : - Hotel still under renovation while it still serving guest. a bit annoying with the noise and smell - No hot shower -... More 

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kholid, General Manager at Orchardz Hotel Gajahmada, responded to this review

Dear Danny C. Warmest Greeting from Orchardz Hotel Gajahmada Pontianak. Thank you for taking your time to review your recent stay at Orchardz Hotel Gajahmada Pontianak. We apologize about points negative that happened to you.And we make sure it will not happened again in a future. We hope you can have more nice memorable experience with us in the next... More 

1 review
5 of 5 stars Reviewed April 29, 2015

New additional building hotel set up. Cozy and great to be in Orchardz Gajah Mada Pontianak for overnight stay for 4 nights. The restaurant name "Ritz Cafe" provides excellent breakfast Dan Asian live cuisine... Recommended to stay when you are in Pontianak.

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kholid, Manajer Umum at Orchardz Hotel Gajahmada, responded to this review

Dear h l. Warmest Greeting from Orchardz Hotel Gajahmada Pontianak. Thank you for taking your time to review your recent stay at Orchardz Hotel Gajahmada Pontianak. I highly appreciate your review.It helps us to maintain and improve our service to customers.And of course very helpful for prospective customers who will stop in Pontianak to choose the Orchardz Hotel Gajahmada. Once... More 

2 reviews
1 of 5 stars Reviewed February 20, 2015

i have been regular customer of Orchardz in Pontianak mostly in Jalan Perdana.I visits pontianak regularly for health purposes,i needed to stay more than 4 days a week at least.Choosed Perdana because its convenient to the mall(walking distance). However there was one time they were out of room,so being a loyal customer i go to the one in Gajah mada.Front... More 

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Travelers are raving about these Pontianak hotels

Yogyakarta, Indonesia
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed February 2, 2015

This hotel is located on Pontianak's busy street. We can reach many things on a walking-distance, one of it is the well-known Rumah Makan Gadjah Mada. The hotel's front part is usually turned into a coffee (beverage) stall at night, definitely a nice place to hang out in this city. The room is quite spacious and comfortable too. What's not... More 

Was this review helpful? Yes 1
Rengat City ..Indonesia
Level Contributor
110 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
3 of 5 stars Reviewed December 25, 2014

nothing special about this hotel....everything just standards.... except the spa for mens......location is good for those want to try local foods cause just around hotel....the room is just ok ...... since the price of the room is quite cheap ....nothing to complain

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Indonesia
Level Contributor
36 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed August 25, 2014

Stayed 3 night and this the 4th time stayed in orchardz and really need renovation,stingy bad smell leaking AC to carpet made wet, they repaired the leaking till 11 pm and OK, hotel need to renew the carpet look dirty towel, drain etc but I like the location of this hote at jl gajh madal the local culiner street I... More 

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gatot a, Manager at Orchardz Hotel Gajahmada, responded to this review

Dear valued guest ID Sheyoung, Warmest greetings from Orchardz Hotel Gajahmada, Pontianak, West Borneo. Thank you for your review for our hotel, we do appreciate it a lot. We do understand that our property need to be renovated and we are doing it and build the additional rooms as well. The old rooms will be renovated soon after the project... More 

Jakarta, Indonesia
Level Contributor
45 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed July 17, 2014

Stayed for almost a week in this hotel. Room is dark and made worse by no window. The air conditioner tripped a few times throughout the stay, which is a minor convenience. The key card is major disappointment, have to be reprogrammed almost daily, sometimes more. Breakfast is mediocre. Spa is under renovation. Location is really nice, across the street... More 

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gatot a, Manager at Orchardz Hotel Gajahmada, responded to this review

Dear valued guest ID Tulang B, Warmest greetings from Orchardz Hotel Pontianak, West Kalimantan. Thank you for your review for our hotel and we do appreciate it a lot. Please be informed that we already adjust and change mostly our room condition to have an adequate lighting for our guests, and still finished for the rest. Regarding with our room... More 

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