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Le Grandeur Balikpapan

Jl. Jend. Sudirman,, Balikpapan 76114, Indonesia
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1 room 1 adult
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Le Grandeur Balikpapan
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180 Reviews from our TripAdvisor Community

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Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Got a beach view room. The room was spacious and clean. The amenities in the bath room was pretty complete. The breakfast meal was nice. The service was good. The hotel location is in the downtown, so it's easy to get to public places.

Helpful?
Thank Aldi A
Medan, Indonesia
Level Contributor
5 reviews
4 of 5 stars Reviewed 4 weeks ago

I have stayed here for 5 nights during my visit to Balikpapan.The hotel is in good location. The room was neat & clean. The stay was comfortable and relaxing. This hotel is also good for family holiday trip.

Helpful?
Thank MKTripathi
E-CommerceBalikpapan, General Manager at Le Grandeur Balikpapan, responded to this review

Dear Sir, Warm Greeting from Le Grandeur Hotel... Thank you for choosing Le Grandeur Hotel as your choice for accommodation. We are delighted that your overall experience was a comfortable and positive one. We thank you once again for your valuable feedback. It’s our pleasure to welcome you back to Le Grandeur Hotel for your next stay. Should you need... More 

Level Contributor
5 reviews
3 hotel reviews
3 of 5 stars Reviewed January 9, 2016 via mobile

I have stayed at this hotel on my visits to Balikpapan for over 10 years and the place has deteriorated every time. The club floor now no longer represents value as the rooms are tired. The breakfast selection is very minimal. The rooms are a good size but very dated. If you are forced to stay there I would recommend... More 

Helpful?
Thank Graham B
E-CommerceBalikpapan, General Manager at Le Grandeur Balikpapan, responded to this review

Dear Mr.Graham, Warm greetings from Le Grandeur Hotel Bpn… Thank you for choosing Le Grandeur as your choice for accommodation. Your review has been shared to our Management. Hence, we are taking immediate actions to improve on our hotel services and products. We do recommend you to stay at our 4th floor since the rooms are recently renovated. It’s our... More 

Jakarta, Indonesia
Level Contributor
39 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed December 1, 2015

stayed here for two nights. its an old hotel but the room still comfortable. the room is big and its has bathtube. the location not to far from city center. the staff were friendly. nothing special for the breakfast. what i like about this hotel is they got pool and beach. i think this hotel will be good for couple

Helpful?
Thank Arief Rahman P
E-CommerceBalikpapan, General Manager at Le Grandeur Balikpapan, responded to this review

Dear Mr. Arief Rahman, Thank you for staying at Le Grandeur Balikpapan few times ago. We are delighted that your overall experience was a comfortable and positive. We thank you once again for valuable feedback. We have shared your feedback to the respective Departments as our reference to be better in the future. It's our pleasure to welcoming you back... More 

Bogor
Level Contributor
51 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed November 30, 2015

I took several time stay in this hotel during 2010-2014, its outdated hotel but still nice and tidy, standard room I got always clean and comfort with view to the beach, the location is great and need to improve attraction in front of the beach. Breakfast always great, standard meal but always maintain choice and quality... Nice hotel and keep... More 

Helpful?
Thank edhio_mobile
E-CommerceBalikpapan, General Manager at Le Grandeur Balikpapan, responded to this review

Dear Mr.Edhio, Thank you for choosing Le Grandeur Balikpapan as your choice for accommodation in Balikpapan. We are delighted that your overall experience was a comfortable and positive one. We thank you once again for your valuable feedback. We have shared your feedback to the respective Departments and we are taking immediate actions to improve on our hotel services. It’s... More 

Jakarta
Level Contributor
70 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
3 of 5 stars Reviewed November 23, 2015

In any city, there will always be a hotel like this. A good quality hotel from the glory days of the past now offering more affordable rates. The location was not bad at all, slightly off the Main road and business area of Balikpapan. The hotel was quiet when I arrived. Check in took awhile (longer than I expected, and... More 

Helpful?
Thank Regawa P
E-CommerceBalikpapan, General Manager at Le Grandeur Balikpapan, responded to this review

Dear Mr. Regawa, Thank you for choosing Le Grandeur Balikpapan as your preferred choice of stay. We do apologize that your experience at Le Grandeur Balikpapan was less than perfect. Your feedback is really important to help us improve our product and service offerings to our guests. It has been shared to our respective Departments . We hope have the... More 

Ancona, Italy
Level Contributor
38 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed November 15, 2015 via mobile

We didn't had the chance to stay long as our flight was very late from the schedule. Anyway the hotel staff is nice, and breakfast is great. The hotel itself is nice. We booked a deluxe room, spacious but so old, maybe they should renew it.

Helpful?
Thank elenaamaviaggiare
E-CommerceBalikpapan, General Manager at Le Grandeur Balikpapan, responded to this review

Dear Sir/Madaam, Thank you for choosing Le Grandeur Balikpapan as your choice for accommodation in Balikpapan. We are delighted that your overall experience was a comfortable and positive one. We thank you once again for your valuable feedback. We would like to recommend you to try our Business room during your next visit. Our Business is located on the 4th... More 

Level Contributor
72 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed September 27, 2015

Great view, superb breakfast, and amazing bbq experience at beach area in night. It's also located in the centre of Balikpapan. you can go to the mall in less than 15 minutes. Even if you want to try some street food, you can go to balikpapan permai area which are in walking distance.

Helpful?
Thank Herdiar A
E-CommerceBalikpapan, General Manager at Le Grandeur Balikpapan, responded to this review

Dear Mr. Herdiar, Thank you for choosing Le Grandeur Balikpapan as your choice for accommodation in Balikpapan. We are delighted that your overall experience was a comfortable and positive one. We thank you once again for your valuable feedback. Should you need any further assistance, just let us know by emailing to bppecomm@legrandeurhotels.com. We are looking forward to welcoming you... More 

Jakarta, Indonesia
Level Contributor
23 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed September 12, 2015 via mobile

Overlooking the sea, in the heart of Balikpapan yet far enough off the main road to be serene Le Grandeur is a great choice to stay if you are in Balikpapan. Although the building and some of the furnishings are getting a bit dated there is a charm to the place and the staff is very warm and helpful. The... More 

Helpful?
Thank Kartikeya S
E-CommerceBalikpapan, General Manager at Le Grandeur Balikpapan, responded to this review

Dear Valued Guest, Thank you for choosing Le Grandeur Balikpapan as your choice for accommodation in Balikpapan. Your review has been shared to our respective Departments. We thank you once again for your valuable feedback. Your feedback is really important to help us improve our product and service offerings to our guests. It’s our pleasure to welcome you back to... More 

Jakarta, Indonesia
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed August 12, 2015

the only hotel in balikpapan that have private beach, but the facilities in room are very poor, no bathtub stopper (had to asked to housekeeping), the bathtub had a small scratched looks like corrosion. toilet seat very poor, seater was flaked & dull. I'm was at romm 322. very not recommended. choose the seaview room but you need to checked... More 

Helpful?
Thank oliviad_8
E-CommerceBalikpapan, General Manager at Le Grandeur Balikpapan, responded to this review

Dear Our Valued Guest, Warm Greetings from Le Grandeur Balikpapan… Thank you for staying at Le Grandeur Balikpapan. We have taken note of your feedback relating to bathtub, toilet seat and request of seaview room. We apologize for the service deficiencies. Your feedback will certainly assist us to improve our service standards. Despite your less than perfect stay, we do... More 

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