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Le Grandeur Balikpapan

Jl. Jend. Sudirman,, Balikpapan 76114, Indonesia
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1 room 1 guest
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Le Grandeur Balikpapan
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161 Reviews from our TripAdvisor Community

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Traveler rating
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    56
    4
    4
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Russian first
  • Any
English first
  • All months
    (161)
  • Mar-May only
    (47)
  • Jun-Aug only
    (54)
  • Sep-Nov only
    (28)
  • Dec-Feb only
    (32)
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Amsterdam, The Netherlands
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago via mobile

This hotel is not updated for a long time Swimming pool is very dangers tiles are lose or disappeared and the water was dirty Rooms are old and smelly Beach is disappointing as well it's dirty and no service on the beach Breakfast was okay Staff is friendly and helpfully Do something with this hotel renovating is nessesary for sure... More 

Was this review helpful? Yes
E-CommerceBalikpapan, General Manager at Le Grandeur Balikpapan, responded to this review

Dear Our Valuable Guest, Thank you for choosing Le Grandeur Balikpapan as your preferred choice pf stay... We do apologize that your experience at Le Grandeur Balikpapan was less than perfect. Your feedback is really important to help us improve our product and service offerings to our guests. We hope have the pleasure to welcome you back to Le Grandeur... More 

Jakarta, Indonesia
Level Contributor
11 reviews
3 of 5 stars Reviewed 2 weeks ago

the only hotel in balikpapan that have private beach, but the facilities in room are very poor, no bathtub stopper (had to asked to housekeeping), the bathtub had a small scratched looks like corrosion. toilet seat very poor, seater was flaked & dull. I'm was at romm 322. very not recommended. choose the seaview room but you need to checked... More 

Was this review helpful? Yes
E-CommerceBalikpapan, General Manager at Le Grandeur Balikpapan, responded to this review

Dear Our Valued Guest, Warm Greetings from Le Grandeur Balikpapan… Thank you for staying at Le Grandeur Balikpapan. We have taken note of your feedback relating to bathtub, toilet seat and request of seaview room. We apologize for the service deficiencies. Your feedback will certainly assist us to improve our service standards. Despite your less than perfect stay, we do... More 

Level Contributor
117 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 198 helpful votes
3 of 5 stars Reviewed July 8, 2015

The staff are not able to converse in English properly. I had to try to speak in Indonesian which I barely do. Breakfast not included in my roomrate make my stay consider expensive. There are bars inside the hotel but barely have visitors. Amenities is normal and not attractive

Was this review helpful? Yes 2
E-CommerceBalikpapan, General Manager at Le Grandeur Balikpapan, responded to this review

Dear Guest We sincerely apologise that your recent stay with us, fell below your expectations. However, your feedback is much appreciated as it helps us to focus on what is important to our guests. We would like to take this opportunity to inform you that our room rates are available in two options, the first is an all-inclusive room and... More 

Surabaya, Indonesia
Level Contributor
85 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed May 29, 2015

It's been a long time since I wanted to try stay at this hotel, and this time I have opportunity, because I get a cheap price (reasonable price for four star hotel). The hotel is actually good, supported by a strategic location, and has a good quality of sleep, but unfortunate lack of maintenance in the room causing room seem... More 

Was this review helpful? Yes
E-CommerceBalikpapan, General Manager at Le Grandeur Balikpapan, responded to this review

Dear Our Valued Guest, We sincerely apologise that your recent stay with us, fell below your expectations. However, your feedback is much appreciated as it helps us to focus on what is important to our guests. We have taken note of the few in-room deficiencies and will take preventive measures from future occurrences. We would also like to take this... More 

Solo, Indonesia
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed May 27, 2015

Today is my first time staying at Le Grandeur Hotel Balikpapan. Le Grandeur Hotel Balikpapan is full of classic wooden decorations. It is located in front of the beach and can be easily reached 10 minutes from Sepinggan Airport. It is so enjoyable for walking around in the afternoon as I can go to the beach and enjoy the sunset.... More 

Was this review helpful? Yes
E-CommerceBalikpapan, General Manager at Le Grandeur Balikpapan, responded to this review

Dear Our Valued Guest, Thank you for reviewing your recent stay with us, we are delighted that your overall experience was a comfortable and positive one.We have noted your comments on the restaurant menu and are in the midst of revamping our menu selections. We thank you once again for your valuable feedback, which certainly helps us to focus on... More 

Anchorage, Alaska
Level Contributor
90 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed May 21, 2015

Had a decent stay at this property but feel it is overpriced compared to other hotels in Balikpapan. Rooms were great, its near the beach, and staff are great. Not a bad hotel, just feel there is better value available in Balikpapan.

Was this review helpful? Yes
E-CommerceBalikpapan, General Manager at Le Grandeur Balikpapan, responded to this review

Dear Our Valued Guest, Thank you for reviewing your recent stay with us, we are delighted that your overall experience was a comfortable and positive one.We thank you once again for your valuable feedback, which certainly helps us to focus on what is important to our guests. We are looking forward to your next stay with us on your next... More 

BOGOR
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed May 18, 2015

This is the second time I stay at Le Grandeur Hotel Balikpapan, it's easily accessible from the airport and is situated in a strategic location in Jl. Jend. Sudirman where many culinary surrounding. The hotel also has direct access to the beach itself . The hotel rooms are quite spacious and comfortable , breakfast is delicious and the service of... More 

Was this review helpful? Yes
E-CommerceBalikpapan, General Manager at Le Grandeur Balikpapan, responded to this review

Dear Our Valued Guest, Thank you for your kind review of Le Grandeur Hotel Balikpapan, it is a pleasure to receive your positive feedback on our guest room and hotel facilities. My team members are especially heartened by your generous compliments and we all look forward to having you with us again in the near future. Yours sincerely Danny H.... More 

Singapore, Singapore
Level Contributor
66 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
2 of 5 stars Reviewed April 12, 2015

This hotel might be the right one for those who -> do not mind hearing music in their rooms till late night -> do not mind a pool area where it is noisy due to many kids shouting and screaming -> do not mind a wash room which actually is not clean (digest the pic enclosed) The staff is friendly... More 

Was this review helpful? Yes 4
E-CommerceBalikpapan, General Manager at Le Grandeur Balikpapan, responded to this review

Dear Our Valued Guest, We sincerely apologise that your recent stay with us, fell below your expectations. However, your feedback is much appreciated as it helps us to focus on what is important to our guests. We have taken note of the few service deficiencies and will take preventive measures from future occurrences. We hope that it would be our... More 

Travelers are raving about these Balikpapan hotels

Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed April 3, 2015

I stayed for one night, overall I give a good mark for this hotel. However it's quite old and kinda creepy somehow since the light is minimum. I stayed here because all of my team stayed here. But most of expat loves to stay here.

Was this review helpful? Yes 3
E-CommerceBalikpapan, General Manager at Le Grandeur Balikpapan, responded to this review

Dear Ms.Dian, Warmest Greetings From Le Grandeur Balikpapan... Thank you for staying at Le Grandeur Balikpapan. Thank you for your time to share your experience to stayed here. Your review has been shared to the all related Department and staff. We do apologize of some points that out of your expectations. Should you have any further assistance, please contact us... More 

Level Contributor
80 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
5 of 5 stars Reviewed March 29, 2015

What i like from this old hotel is its bed. It's really comfortable. If you need a good sleep, then it might be a best choice. If you are lucky, you will get a nice view room. The breakfast is just ok. I stayed here several times and keep coming back

Was this review helpful? Yes 2
E-CommerceBalikpapan, General Manager at Le Grandeur Balikpapan, responded to this review

Dear Pak Mardy W, Warmest Greetings From Le Grandeur Balikpapan... Thank you for sharing you experience of stay at Le Grandeur Balikpapan and it was very nice! Your review has been shared to the all related Department and staff. Guest satisfaction is our pleasure, and please do not be hesitate to contact us directly if you need any further assistance... More 

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