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All 26 Balikpapan hotels

Swiss-Belinn Balikpapan

3.5 of 5 Hotel   |   Jalan Jenderal Sudirman No 345 | Sudirman Square, Balikpapan 76114, Indonesia
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64%
Ranked #9 of 26 hotels in Balikpapan
A recent review
4 of 5 stars reviewed 6 days ago
BBoelhasrin Bandung, Indonesia
  • Overview
  • Reviews (37)
  • Photos (30)
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37 people have reviewed this hotel

Traveler rating
    6
    18
    11
    0
    2
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2
2
11
17
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • Indonesian first
  • Any
English first
Bandung, Indonesia
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Strategic location, close to the center of the city. Close to airports and public transportation terminals. The rooms were clean, comfortable and cigarette smoke odor-free. Complete breakfast with good taste. Very competitive room rates from tiket.com.

Review collected in partnership with tiket.com

Was this review helpful? Yes 1
sibk1, General Manager at Swiss-Belinn Balikpapan, responded to this review

Dear Our Valued Guest, Thank you for taking time to review us in TripAdvisor.com. We are happy to serving you during you were staying with us. Our strategic location is creating our regular guest feel convenience due to easy access to anywhere including 24 hours Taxi Service and complimentary shuttle drop to the airport from 06:00 AM – 09:00 AM... More

Tranbjerg, Denmark
2 reviews
4 of 5 stars Reviewed 2 weeks ago

Really nice hotel with quiet atmosphere, were you can come and go as you like. Very helpful staff, two bottles of water daily and refreg. with diff. soft drinks. The breakfast-buffet is very good even incl. brown bread and swiss cheese. A little negative: The maid never leave toilet-paper enough, you have to ask every day.

Was this review helpful? Yes
gm-sibk, General Manager at Swiss-Belinn Balikpapan, responded to this review

Dear Our Valued Guest, Thank you for taking time to review us in TripAdvisor, we are glad to hear that you have good experience during you were staying with us. Extra toilet paper should be always available, however, we will ensure it set up accordingly. we always happy to welcome you back and open to receive your feedback. Kind regards,... More

Jakarta, Indonesia
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed May 11, 2014

First thing I noticed when I entered my room was the musty smell. The room was very humid, even the carpet was disgustingly damp. TV channels are limited - no AXN, StarWorld, FOX; mostly local channels. The pillows were too soft and flimsy and felt like they're simply filled with cheap fiber. Coffee at the buffet breakfast is poor quality.... More

Was this review helpful? Yes 1
gm-sibk, General Manager at Swiss-Belinn Balikpapan, responded to this review

Dear Our Valued Guest, Thank you for taking time to review us in TripAdvisor. we do apologize for the inconvenience experience during you were staying with us and It makes me shock. But what we can learn from your feedback is that our guest is changing, our guest perception is changing; mean we will go on the better level, we... More

Contributor
17 reviews 17 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 9, 2014

Swiss belinn is my favorite hotel in BPN. In a year 3 to 4 times we go there because BPN is our nearest airport city. Rooms are well decorated. Not too big but sufficient for a couple. I like the toilets of swiss belinn and complimentary toilet kit is also very good. Most of the time people at the reception... More

Was this review helpful? Yes
gm-sibk, General Manager at Swiss-Belinn Balikpapan, responded to this review

Dear Our Valued Guest, Thank you for taking time to review us in TripAdvisor, we are glad to hear that you have good experience during you were staying with us. However, day to day improvement always in our agenda; to ensure we always able to anticipate what our guest need, since we do understand that our guest expectation always improve.... More

Jakarta, Indonesia
Contributor
14 reviews 14 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed April 2, 2014

Before I stayed here, I always stay at the other Swiss Bell hotel which 4 stars. Overall, all swiss bell hotel were very good, but this is my first time stay at Swiss belinn with 3 stars. The hotel was nice, very clean but some rooms dont have a view. If you get the the backside room, you will only... More

Was this review helpful? Yes 1
gm-sibk, General Manager at Swiss-Belinn Balikpapan, responded to this review

Dear Our Valued Guest, Thank you for your taking time to review us in TripAdvisor; thank you for the privilege to serving you during you were staying with us; also it's our honor as a part of Swiss-Belhotel International group that you keep staying in Swiss-Belhotel International hotels. We do apologize for the inconvenience experience during you were staying with... More

Jakarta, Indonesia
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 5, 2014

I have stayed here for one night. The interior is so clean, and staff are very friendly. Location is very good, right in the middle between city centre and airport, and very easy to go anywhere. Breakfast was so so, nothing special, the resto itself located just beside reception, quite tight though. But the "ruko" like that tricked me, from... More

Was this review helpful? Yes
gm-sibk, General Manager at Swiss-Belinn Balikpapan, responded to this review

Dear Our Valued Guest, Thank you for your taking time to review us on TripAdvisor. We do appreciate for your truth worthy review; we understand that our restaurant is not big and it's very challenging and we keep our eye on it for improvement. Strategic location of the hotel is making our regular guest feel convenience due to easy access... More

Jakarta, Indonesia
Senior Contributor
22 reviews 22 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed March 3, 2014

Stay one night on the way back from Samarinda. Hotel is clean, bed is comfortable, pillow is fluffy. Stayed on the second floor, somehow the music from the club can heard from the room. Location is strategic, city centre and not too far from the airport. Within walking distance, lots of eating place. Breakfast can be better, should have more... More

Was this review helpful? Yes
gm-sibk, General Manager at Swiss-Belinn Balikpapan, responded to this review

Dear Our Valued Guest, Thank you for your taking time to review us on TripAdvisor. We do appreciate for your feedback. Entertainment Center, PUB, Discotheque and Karaoke are near with hotel building; however, we still have an option rooms that you can avoid noise. Yes, our strategic location is creating our regular guest feel convenience due to easy access to... More

Tangerang, Indonesia
2 reviews
5 of 5 stars Reviewed February 1, 2014

The cleanliness of this hotel is good. And the hospitality of the staff is great. it just very rare to get a special price like last i stay at the hotel when i get "imlek promo". And it close to my branch office at Balikpapan Centre

Was this review helpful? Yes
gm-sibk, General Manager at Swiss-Belinn Balikpapan, responded to this review

Dear Our Valued Guest, Thank you for taking time to review us on TripAdvisor, we were happy to hear your positive experience during you were staying with us. We wish, you will have enough time on your next visit to explore other facility that available in the hotel such as our new fitness and Spa that we call it V-posture,... More

Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed January 18, 2014

Just checked out from this hotel and definitely I'll comeback to this hotel again on my next visit to Balikpapan. I got special price when I booked on the day I checked in. This hotel gave breakfast include on the price while others with higher price don't. Staffs are very friendly and said greetings with smile every time I met... More

Was this review helpful? Yes
gm-sibk, General Manager at Swiss-Belinn Balikpapan, responded to this review

Dear our Valued Guest, We thank you for taking time to review us; feedback such as yours is a vital element to the success of our hotel. I glad we were able to make your stay feel comfortable. We look forward to having you stay with us again in the near future. Thank you for valuable review; we believe it... More

Kuala Lumpur, Wilayah Persekutuan, Malaysia
Senior Contributor
43 reviews 43 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed January 17, 2014

The hotel is standard, clean & well maintained. All the basic facilities can be found. What I like the most is the location of the hotel. Just within 5min walking distance, there are mall, complex, market, cafe & even pub nearby. Definitely worth it!

Was this review helpful? Yes
gm-sibk, General Manager at Swiss-Belinn Balikpapan, responded to this review

Dear our Valued Guest, We thank you for taking time to review us; We appreciate your feedback. I glad we were able to make your stay feel comfortable and value for money. We look forward to having you stay with us again in the future. Thank you for valuable review; we believe it will be very useful for our prospective... More

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Additional Information about Swiss-Belinn Balikpapan

Address: Jalan Jenderal Sudirman No 345 | Sudirman Square, Balikpapan 76114, Indonesia
Phone Number:
Location: Indonesia > Borneo > East Kalimantan > Balikpapan
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Swiss-Belinn Balikpapan 3.5*
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Amenities

Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access Airport Transportation
Hotel Style
#2 Spa Hotel in Balikpapan
Hotel Class
Official Description (provided by the hotel)
Swiss-Belinn Balikpapan is strategically located at the heart of Balikpapan, the historic seaport city on the eastern coast of Borneo island. The hotel has easy access to the business and government district and is just 10 minutes from Sepinggan International Airport. Swiss-Belinn Balikpapan is conveniently adjacent to shop-houses, office blocks and entertainment venues providing plentiful options for shopping, dining and leisure. ... more   less 
Number of rooms
96

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