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Swiss-Belinn Balikpapan

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Jl. Jenderal Sudirman no. 345 | Sudirman Square, Balikpapan 76114, Indonesia
Best prices for: 1 room 1 guest
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Swiss-Belinn Balikpapan
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Swiss-Belinn Balikpapan
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79 reviews from our community

Traveler rating
    14
    37
    23
    3
    2
See reviews for
2
7
18
36
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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    (17)
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Anchorage, Alaska
Senior Contributor
30 reviews 30 reviews
12 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

From check in to departure was great. It has a pretty good location, between both malls and plenty of dining options nearby. Even has a pretty fun bar as part of the property. Rooms are spotless and comfortable. Staff is friendly and professional and speak good English. Would stay again on my next visit to Balikpapan.

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Jakarta, Indonesia
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I visit balikpapan and stay in Swiss-Bellinn Balikpapan at December 16, 2014 for business. I arrived at 19:00 WITA and take taxi from sepinggan, this hotel wasn't very far from it and the driver did not have any problem to reach the hotel. I like to say i am impressed for service in Swiss-Bellinn. The staff is very kind and... More 

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sibk1, General Manager at Swiss-Belinn Balikpapan, responded to this review

Dear Our Valued Guest, Thank you for taking time to review us in TripAdvisor.com. Glad to hear that you enjoy stay with us. Good advice from guests will make us keep our standard ourselves in providing the best service to guests. Thank you for valuable review, we believe it will be very useful for our prospective guest to read. We... More 

Senior Contributor
39 reviews 39 reviews
15 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We've spent in this hotel just one night but I can say that this is very good option in Balikpapan. Very nice and proffesional staff in the reception. Big, clean and well furnished rooms with partial see view. It's located in the city center, so if You like local food or markets it's just opposite the hotel. But if You're... More 

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sibk1, General Manager at Swiss-Belinn Balikpapan, responded to this review

Dear Our Valued Guest, Thank you for taking time to review us in TripAdvisor.com. We wish we always done right for our value guests; small thing is big thing for us due to it will be enjoyed by our guests. For your information, Swiss-Belhotel International has two property (4 star hotel Swiss-Belhotel Balikpapan at Balcony Mall and 3 star hotel... More 

samarinda
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 12, 2015

Located on jalan sudirman (city center). we still have to use car to go to the nearest shopping center. There is a night club just inside the hotel complex. room is clean. the breakfast area is small, sometimes feel crowded. breakfast menu is various. OK for rate. The rates are different if you stay 1 person and 2 persons. I... More 

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sibk1, General Manager at Swiss-Belinn Balikpapan, responded to this review

Dear Our Valued Guest, Thank you for taking time to review us in TripAdvisor. You were right that Swiss-Belinn Balikpapan located in strategic location Jl. Jend Sudirman; it's 15 minutes drive to the airport and less than 10 minutes to go to shopping mall, traditional market or other Bank or government offices. However, there are several options for you to... More 

Jakarta, Indonesia
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed December 28, 2014

Not bad for a "ruko" that transformed to be a hotel.. Just an ordinary services from the staff.. the breakfast is good, many options of it. the house keeper is just too nimble, when i just put my dirty cloths to the laundry bag, they laundry it without my confirmation... :) but it wasnt a big problem.

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sibk1, General Manager at Swiss-Belinn Balikpapan, responded to this review

Dear Our Valued Guest, Thank you for taking time to review us in TripAdvisor. You were right that Swiss-Belinn Balikpapan was transformed from shop house complex (ruko) to hotel with some facilities, such as 96 guest rooms, restaurant, meeting room up to 150 guests, Business Center, Fitness & spa completed with whirlpool and steam bath, Pub and Karaoke. Coming soon,... More 

1 review
3 of 5 stars Reviewed December 26, 2014

Nice room, excellent location, various breakfast choice, but bad service, must wait for 30-60 minutes before the room ready for check in. Staff that handle for breakfast is not friendly and keep laughing with the others employee when serving guest. And i must pay 70K Rupiahs for car shuttle to airport (not stated before, because i order taxi and they... More 

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sibk1, General Manager at Swiss-Belinn Balikpapan, responded to this review

Dear Our Valued Guest, Thank you for taking time to review us on TripAdvisor, We believe that will be a very insightful review for other prospective guest to read. However, there were some notes from your side that we have to follow up immediately to ensure we can provide better service as per our guest expectation. We wish you still... More 

Reviewer
4 reviews 4 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed November 18, 2014

I totally disagree with other when they put this hotel at 7,1 - 7,4 rate. It should be 6,5 for me. The hotel was built in the Home+Office building, which means they have no space to build a bigger lobby. You can easily find that every visitor, smoking rapidly so u can smell the smoke, instead of the lobby fragrance.... More 

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sibk1, General Manager at Swiss-Belinn Balikpapan, responded to this review

Dear Our Valued Guest, Thank you for taking time to review us in TripAdvisor. we do apologize for the inconvenience experience during you were staying with us and It makes me shock. But what we can learn from your feedback is that our guest is changing, our guest perception is changing; mean we will go on the better level, we... More 

Travelers are raving about these Balikpapan hotels

Jakarta, Indonesia
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 5, 2014

Three times I stayed there and every time I always get a cheaper price than the others through an online booking. If you want the pleasure and pamper your body a lot of options either within the hotel or the surrounding. Good for business trip hotel.

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Mafia Island, Tanzania
Senior Contributor
26 reviews 26 reviews
19 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed October 23, 2014

We checked into Swiss Belinn upon gruelling and harrowing 21 hours of overland journey from Berau to Balikpapan. Having endured such ordeal we were in extremely dire need of taking a hot bath, changing clothes, eating western meal and sleep. We were allocated in the double room for smokers (non smoking double rooms were apparently all occupied), however we could... More 

Was this review helpful? Yes
sibk1, General Manager at Swiss-Belinn Balikpapan, responded to this review

Dear Our Valued Guest, Thank you for taking time to review us in TripAdvisor.com. We wish we always done right for our value guests; small thing is big thing for us due to it will be enjoyed by our guests. Thank you for valuable review, we believe it will be very useful for our prospective guest to read. Kind regards,... More 

Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 8, 2014

Impressed with the welcome drink. We could choose either coffee, various tea, various juice or mineral water except alcoholic. In the morning I had to leave and couldn't catch the breakfast, but a box of food was already prepared for us as a substitute. This is another good point. Recommend for transit hotel and short stay.

Was this review helpful? Yes
sibk1, General Manager at Swiss-Belinn Balikpapan, responded to this review

Dear Our Valued Guest, Thank you for taking time to review us in TripAdvisor, we are glad to hear that you have good experience during you were staying with us. We realized that most of our guest have a busy trip on Balikpapan, so we try to give best service to make their busy day more excited. We always happy... More 

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