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Swiss-Belinn Balikpapan

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Jalan Jenderal Sudirman No 345 | Sudirman Square, Balikpapan 76114, Indonesia
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20% off room rate
Best prices for: 1 room 1 guest
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Swiss-Belinn Balikpapan
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Swiss-Belinn Balikpapan
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74 reviews from our community

Traveler rating
    12
    34
    23
    3
    2
See reviews for
2
7
17
34
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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samarinda
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 12, 2015

Located on jalan sudirman (city center). we still have to use car to go to the nearest shopping center. There is a night club just inside the hotel complex. room is clean. the breakfast area is small, sometimes feel crowded. breakfast menu is various. OK for rate. The rates are different if you stay 1 person and 2 persons. I... More 

Was this review helpful? Yes
sibk1, General Manager at Swiss-Belinn Balikpapan, responded to this review

Dear Our Valued Guest, Thank you for taking time to review us in TripAdvisor. You were right that Swiss-Belinn Balikpapan located in strategic location Jl. Jend Sudirman; it's 15 minutes drive to the airport and less than 10 minutes to go to shopping mall, traditional market or other Bank or government offices. However, there are several options for you to... More 

Jakarta, Indonesia
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed December 28, 2014

Not bad for a "ruko" that transformed to be a hotel.. Just an ordinary services from the staff.. the breakfast is good, many options of it. the house keeper is just too nimble, when i just put my dirty cloths to the laundry bag, they laundry it without my confirmation... :) but it wasnt a big problem.

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sibk1, General Manager at Swiss-Belinn Balikpapan, responded to this review

Dear Our Valued Guest, Thank you for taking time to review us in TripAdvisor. You were right that Swiss-Belinn Balikpapan was transformed from shop house complex (ruko) to hotel with some facilities, such as 96 guest rooms, restaurant, meeting room up to 150 guests, Business Center, Fitness & spa completed with whirlpool and steam bath, Pub and Karaoke. Coming soon,... More 

1 review
3 of 5 stars Reviewed December 26, 2014

Nice room, excellent location, various breakfast choice, but bad service, must wait for 30-60 minutes before the room ready for check in. Staff that handle for breakfast is not friendly and keep laughing with the others employee when serving guest. And i must pay 70K Rupiahs for car shuttle to airport (not stated before, because i order taxi and they... More 

Was this review helpful? Yes
sibk1, General Manager at Swiss-Belinn Balikpapan, responded to this review

Dear Our Valued Guest, Thank you for taking time to review us on TripAdvisor, We believe that will be a very insightful review for other prospective guest to read. However, there were some notes from your side that we have to follow up immediately to ensure we can provide better service as per our guest expectation. We wish you still... More 

Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed November 18, 2014

I totally disagree with other when they put this hotel at 7,1 - 7,4 rate. It should be 6,5 for me. The hotel was built in the Home+Office building, which means they have no space to build a bigger lobby. You can easily find that every visitor, smoking rapidly so u can smell the smoke, instead of the lobby fragrance.... More 

Was this review helpful? Yes
sibk1, General Manager at Swiss-Belinn Balikpapan, responded to this review

Dear Our Valued Guest, Thank you for taking time to review us in TripAdvisor. we do apologize for the inconvenience experience during you were staying with us and It makes me shock. But what we can learn from your feedback is that our guest is changing, our guest perception is changing; mean we will go on the better level, we... More 

Jakarta, Indonesia
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 5, 2014

Three times I stayed there and every time I always get a cheaper price than the others through an online booking. If you want the pleasure and pamper your body a lot of options either within the hotel or the surrounding. Good for business trip hotel.

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Mafia Island, Tanzania
Senior Contributor
26 reviews 26 reviews
19 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed October 23, 2014

We checked into Swiss Belinn upon gruelling and harrowing 21 hours of overland journey from Berau to Balikpapan. Having endured such ordeal we were in extremely dire need of taking a hot bath, changing clothes, eating western meal and sleep. We were allocated in the double room for smokers (non smoking double rooms were apparently all occupied), however we could... More 

Was this review helpful? Yes
sibk1, General Manager at Swiss-Belinn Balikpapan, responded to this review

Dear Our Valued Guest, Thank you for taking time to review us in TripAdvisor.com. We wish we always done right for our value guests; small thing is big thing for us due to it will be enjoyed by our guests. Thank you for valuable review, we believe it will be very useful for our prospective guest to read. Kind regards,... More 

Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 8, 2014

Impressed with the welcome drink. We could choose either coffee, various tea, various juice or mineral water except alcoholic. In the morning I had to leave and couldn't catch the breakfast, but a box of food was already prepared for us as a substitute. This is another good point. Recommend for transit hotel and short stay.

Was this review helpful? Yes
sibk1, General Manager at Swiss-Belinn Balikpapan, responded to this review

Dear Our Valued Guest, Thank you for taking time to review us in TripAdvisor, we are glad to hear that you have good experience during you were staying with us. We realized that most of our guest have a busy trip on Balikpapan, so we try to give best service to make their busy day more excited. We always happy... More 

Jakarta, Indonesia
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed September 26, 2014

This hotel is good for business pleasure. With free fitness and spa. I stay 2 nights at this hotel and overall is good. Breakfast food good, i like it. A room clean and cozy. But Internet connection at roon very bad, please fix it.

Was this review helpful? Yes
sibk1, General Manager at Swiss-Belinn Balikpapan, responded to this review

Dear Our Valued Guest, Thank you for taking time to review us in TripAdvisor, we are glad to hear that you have good experience during you were staying with us. we always happy to welcome you back and open to receive your feedback. Kind regards, SIBK More 

Sydney, Australia
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed September 9, 2014

A nice hotel for a short trip. Good size & clean room. Nice staff too. I'd like the spa facility. Breakfast was good too. I booked the weekend package. the sound from next door karaoke/disco was quite loud in my room, couldn't hardly sleep until after 3 am.

Was this review helpful? Yes
sibk1, General Manager at Swiss-Belinn Balikpapan, responded to this review

Dear Our Valued Guest, Thank you for taking time to review us in TripAdvisor, we are glad to hear that you have good experience during you were staying with us. we always happy to welcome you back and open to receive your feedback. Kind regards, SIBK More 

jakarta
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 of 5 stars Reviewed September 4, 2014

it has club n spa across the front lobby. near by public transportation. clean n compact minimalist design room. bar n restaurant too narrow n sometime not enough room for guest having breakfast at the same time. no pool n not much smoking room available.

Was this review helpful? Yes
sibk1, General Manager at Swiss-Belinn Balikpapan, responded to this review

Dear Our Valued Guest, Thank you for taking time to review us in TripAdvisor, we are glad to hear that you have good experience during you were staying with us. we always happy to welcome you back and open to receive your feedback. Kind regards, SIBK More 

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