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Grand Jatra Hotel

4.0 of 5 Jalan Jenderal Sudirman, No. 47 | Balikpapan Superblock, Balikpapan, Indonesia
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Grand Jatra Hotel
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Grand Jatra Hotel
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83 reviews from our community

Traveler rating
    11
    39
    24
    2
    7
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6
5
2
53
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Kuala Lumpur, Malaysia
Senior Contributor
31 reviews 31 reviews
17 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 2 days ago NEW via mobile

After the long drive from Samarinda, it felt nice to walk into a presentable hotel such as this. It's connected to a shopping mall, which was convenient. The rooms were pretty standard, with windows facing onto a service corridor. Clean rooms but towels, which I presume were originally white, had a greyish shade to it. You can feel the springs... More

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Jakarta, Indonesia
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 5 days ago NEW

Stayed in Jatra with group. The deluxe room is quite spacious with nice couch. The exhaust fan in the bathroom didn't work, after second call was fix 1hr later, there was leakage underneath the toilet bowl. Cleanliness was average. The lobby located in 4th floor, lift was provided with security guard and card but looked like that everybody can go... More

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Bandung
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 3, 2014 via mobile

Been staying routinely in this hotel for business trip. This is the first hotel that called me back after I make a complained. They even give me a one night free stay coupon as their apology intent. Not a bribe not even a bad thing as I saw that this hotel is improving Pick up car 🚗 was never late,... More

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Bekasi, Indonesia
Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed September 30, 2014

Location is perfect, close to shopping mall and entertainment center (movie theatre, etc.) I stayed for 4 nights here. The place is cozy and clean. Will need alot of improvement on internet connection stability though since it affect me on my business.

Was this review helpful? Yes 1
Tarakan, Indonesia
1 review
5 of 5 stars Reviewed September 16, 2014

There hotel have more than my expectation. All you need has included 1 system.Enjoy staying with us and take advantage of our business and recreational facilities offered. Grand Jatra Hotel Balikpapan gives you the luxury and comfort whether it is for business or pleasure. We offer affordable and convenient accommodation located close to everything you might need in the heart... More

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Jakarta, Indonesia
Contributor
13 reviews 13 reviews
13 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed August 26, 2014

I stay for one night here because my flight was canceled, a friend suggest me to stay here and so I did. I find the location is at the most trendy area in town, just above the e walk mall. First impresion with the recreption staff was nice and friendly. Lobby is not a big and intimidating one, its very... More

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Bandung
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed August 23, 2014

I am staying here frequently not because I wanted to but mostly because I have to. The company which I work to has chosen this hotel as their preferred accomodation. Airport transfer, mostly late. I usually take the last flight which I arrived usually at midnight. The hotel car mostly late. But last time, it was on time. Only one... More

Was this review helpful? Yes 1
Balikpapan, Indonesia
Senior Contributor
25 reviews 25 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed August 11, 2014

stay here for weekend with my sister...the location of this hotel is very close to E-Walk mall, which is in the same building.. The room is standard, with minimalist interior design. the bathroom is quiet big actually.. Bellagio restaurant has many variation of foods. What we like the most is the Jacuzzi, we can see the view of Balikpapan..

Was this review helpful? Yes 1
Brisbane, Australia
Top Contributor
137 reviews 137 reviews
40 hotel reviews
82 helpful votes 82 helpful votes
4 of 5 stars Reviewed July 22, 2014

I loved this hotel tucked away inside the E-walk shopping centre. Once you go up to the lobby level on the first floor you enter a little oasis away from the hustle and bustle of Balikpapan. The rooms were large and have good views over and around the city. The restaurant was well appointed and service was wonderful, the breakfast... More

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Vancouver, Canada
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed June 28, 2014 via mobile

If I could give a zero for cleanliness and service, I would. Checked in for 3 nights for business visit here. The first room they checked me into had laundry that didn't dry completely and left a bad, pungent smell. When I asked for it yo be changed, took them at least half an hour to senf someone with new... More

Was this review helpful? Yes 1
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Additional Information about Grand Jatra Hotel

Address: Jalan Jenderal Sudirman, No. 47 | Balikpapan Superblock, Balikpapan, Indonesia
Location: Indonesia > Borneo > East Kalimantan > Balikpapan
Price Range (Based on Average Rates): $
Hotel Class:4 star — Grand Jatra Hotel 4*
Number of rooms: 215
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