We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Grand Jatra Hotel

Jl. Jenderal Sudirman no. 47 | Balikpapan Superblock, Balikpapan, Indonesia
Hotel amenities
Book on
TripAdvisor
Trusted partner. We work directly with Asia Travel to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Grand Jatra Hotel
Professional photos View all
Browse nearby
Grand Jatra Hotel
Write a Review

112 reviews from our community

Traveler rating
    14
    55
    34
    2
    7
See reviews for
13
5
2
73
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • Indonesian first
  • Russian first
  • Any
English first
  • All months
    (112)
  • Mar-May only
    (42)
  • Jun-Aug only
    (30)
  • Sep-Nov only
    (25)
  • Dec-Feb only
    (15)
All months
Lloydminster, Canada
Contributor
11 reviews 11 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

I needed a place to sleep after a series of long flights. This hotel fit the company budget and was well located adjoining a mall. I didn't plan on shopping but for some this is important. I checked in and the counter staff was friendly and efficient. I had my keys in no time and was up to room 552.... More 

Was this review helpful? Yes
Balikpapan, Indonesia
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

I often visit the hotel for vacation. Close to BSB mall so your family can enjoy shopping and watching a movie in the Cinema. The other highlight, apart of its location, is the morning breakfast of this hotel where you can fuel up your tummy with their various and delicious meal before going travel around Balikpapan. The only con is... More 

Was this review helpful? Yes
jatrahotelbpp, General Manager at Grand Jatra Hotel, responded to this review

Dear Pradika M, Warmest Greetings from Grand Jatra Hotel Balikpapan.. Thank you for taking your time to provide us feedback of your recent stay at Grand Jatra Hotel Balikpapan. It's a pleasure to serve you during your stay and we wish you have a memorable stay with us. We are so happy and great to read a very positive comments... More 

Surabaya, Indonesia
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

Huge size of rooms. The hotel probably has been renovated. Although the bed quality was not the top notch, however the room size compensate it. Breakfast was amazing with lots of international and local variety that changed everyday. If you were bored with the hotel food, you are welcome to explore the mall next to it.

Was this review helpful? Yes
jatrahotelbpp, General Manager at Grand Jatra Hotel, responded to this review

Dear Errien, Warmest Greetings from Grand Jatra Hotel Balikpapan... Thank you for taking time shared your experience during your stayed with us. I noted all your comments related our room’s equipment, we’ve been discussing this with our team and sure your feedback will assist us in further upgrading our guest facilities. Once again, thanks a lot for your positive feedback.... More 

Bali, Indonesia
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a nice clean hotel in a good location. Its connected to a mall with a few shops of interest & a Starbucks that seems to be always full. The breakfast was a nice buffet with a good range of food. I arrived quite late the first night & ordred a room service seafood pizza. It was delicious... thin... More 

Was this review helpful? Yes
jatrahotelbpp, General Manager at Grand Jatra Hotel, responded to this review

Dear Star0309, Warmest Greetings from Grand Jatra Hotel Balikpapan... Thank you for taking time shared your experience during your stayed with us. It's a pleasure to serve you during your stay and we are so happy to read a very positive comments from you about our Room Service Menu and so the Breakfast. We ensure will keep maintain our service... More 

Singapore River, Singapore
Top Contributor
102 reviews 102 reviews
70 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed 3 weeks ago

stayed here for a few business trips and never have any issues with this hotel... the location is very near to the airport, 15mins drive away... it is attached with a shopping mall, with a cinema, restaurants such as jco donuts, star bucks and recent development of surroundings providing more life especially at night with a popular bar-restuarant opposite the... More 

Was this review helpful? Yes
jatrahotelbpp, General Manager at Grand Jatra Hotel, responded to this review

Dear gecko_cheeko, Warmest Greetings from Grand Jatra Hotel Balikpapan. On behalf of the Management, we would like to take the opportunity to thank you for staying at Grand Jatra Hotel Balikpapan. It's a pleasure to serve you during your stay and we wish you have a memorable stay with us. We are so happy and great to read a very... More 

Surabaya, Indonesia
Senior Contributor
48 reviews 48 reviews
27 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I already stayed in this hotel for two times, the advantages of this hotel is its location which located in the BSB Mall Balikpapan, so very easy when we are shopping or looking for food. The rooms are also spacious and clean, but the bed was too short lying on the floor. Breakfast provided was varied and delicious. There is... More 

Was this review helpful? Yes
jatrahotelbpp, General Manager at Grand Jatra Hotel, responded to this review

Dear Timmy_Tjondro, Thank you for taking your time to provide us feedback of your recent stay at Grand Jatra Hotel Balikpapan. Gladly to received your comment regarding our property and I noted all your comments related our room’s equipment and facility. And the important thing, we do apologize for the inconveniences during you stay at Grand Jatra Hotel Balikpapan, we’ve... More 

Balikpapan
Top Contributor
128 reviews 128 reviews
46 hotel reviews
55 helpful votes 55 helpful votes
3 of 5 stars Reviewed March 29, 2015

We get a good rate so we use this place quite a bit. Plusses include access to the e-Walk mall with some western restaurants and shopping. Rooms are big and comfortable. Breakfast is adequate but there seems to be a tendency to put the new chefs and waitpersons on this shift. Minuses include the smoking in the restaurants (although there... More 

Was this review helpful? Yes 1
jatrahotelbpp, General Manager at Grand Jatra Hotel, responded to this review

Dear TanjungBaraDiver, Warmest Greetings from Grand Jatra Hotel Balikpapan... On behalf of Management, we would like to take the opportunity to say thank you very much for choosing at Grand Jatra Hotel Balikpapan. Gladly to received your comment regarding our property. And the important thing, we do apologize for the inconveniences during you stay at Grand Jatra Hotel Balikpapan. We... More 

Samarinda, Indonesia
Senior Contributor
27 reviews 27 reviews
6 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed March 26, 2015

The room was big but the bed too small. Not a cozy hotel too sleep and relax. The furniture out of the room was nice but the room is not that nice. It located beside the mall so it's easy if you want to shop, eat and watching movie.

Was this review helpful? Yes 1
jatrahotelbpp, General Manager at Grand Jatra Hotel, responded to this review

Dear May_Ngangenin, Warmest Greetings from Grand Jatra Hotel Balikpapan. First of all, we would like to say thank you very much for choosing Grand Jatra Hotel Balikpapan as your second home during your stay in Balikpapan. We do deeply apologize for all complain that you mentioned and keep it as a worth suggestion were considered.. Once again thank you for... More 

Top Contributor
74 reviews 74 reviews
27 hotel reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed March 12, 2015

Been here several times because its a good location near my office. Inside this complex, you can find this hotel, malls, entertainment such as bar, bilyard and others. Room is spacious. The gym and the pool is on the top floor so you can see the sea view.

Was this review helpful? Yes 1
jatrahotelbpp, General Manager at Grand Jatra Hotel, responded to this review

Dear candy s, Warmest Greetings from Grand Jatra Hotel Balikpapan. On behalf of the Management, we would like to take the opportunity to thank you for staying at Grand Jatra Hotel Balikpapan. It's a pleasure to serve you during your stay and we wish you have a memorable stay with us. We are so happy and great to read a... More 

Contributor
13 reviews 13 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed January 26, 2015

I know this hotel from my sister which invite me to sleep there. First impresion : huh? Just like this? Big room , two beds , a lot of free space , small tv with high price ... i think it's to expensive IF the room just like that. Compared to one of well known hotel, with same price--well i... More 

Was this review helpful? Yes
jatrahotelbpp, General Manager at Grand Jatra Hotel, responded to this review

Dear bellinda nur c, Warmest Greetings from Grand Jatra Hotel Balikpapan. First of all, we would like to say thank you very much for choosing Grand Jatra Hotel Balikpapan as your second home during your holiday in Balikpapan. Really glad to read your positive comments and we greatly appreciate you wish to spend the time to wrote some comments for... More 

Questions? Get answers from hotel staff and past guests. Ask a question

114 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (74)
Viewed
Hotel & grounds (7)
Viewed
Pool/beach area (4)
Viewed
View from room (4)
Viewed
Room/suite (30)
Viewed
Bathroom (8)
Viewed
Dining (7)
Viewed
Other (14)

Management photos: Courtesy of the property manager

Viewed
All management photos (40)
Viewed
Hotel & grounds (4)
Viewed
Room/suite (11)
Viewed
Family/play areas (6)
Viewed
Business center/function rooms (2)
Viewed
Dining (5)
Viewed
Pool/beach area (3)
Viewed
Other (9)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay