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Grand Jatra Hotel

Jl. Jenderal Sudirman no. 47 | Balikpapan Superblock, Balikpapan, Indonesia
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Grand Jatra Hotel
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Grand Jatra Hotel
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103 reviews from our community

Traveler rating
    14
    48
    32
    2
    7
See reviews for
11
5
2
66
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Surabaya, Indonesia
Senior Contributor
42 reviews 42 reviews
24 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed yesterday NEW

I already stayed in this hotel for two times, the advantages of this hotel is its location which located in the BSB Mall Balikpapan, so very easy when we are shopping or looking for food. The rooms are also spacious and clean, but the bed was too short lying on the floor. Breakfast provided was varied and delicious. There is... More 

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Balikpapan
Top Contributor
124 reviews 124 reviews
45 hotel reviews
53 helpful votes 53 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We get a good rate so we use this place quite a bit. Plusses include access to the e-Walk mall with some western restaurants and shopping. Rooms are big and comfortable. Breakfast is adequate but there seems to be a tendency to put the new chefs and waitpersons on this shift. Minuses include the smoking in the restaurants (although there... More 

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jatrahotelbpp, General Manager at Grand Jatra Hotel, responded to this review

Dear TanjungBaraDiver, Warmest Greetings from Grand Jatra Hotel Balikpapan... On behalf of Management, we would like to take the opportunity to say thank you very much for choosing at Grand Jatra Hotel Balikpapan. Gladly to received your comment regarding our property. And the important thing, we do apologize for the inconveniences during you stay at Grand Jatra Hotel Balikpapan. We... More 

Samarinda, Indonesia
Senior Contributor
27 reviews 27 reviews
6 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The room was big but the bed too small. Not a cozy hotel too sleep and relax. The furniture out of the room was nice but the room is not that nice. It located beside the mall so it's easy if you want to shop, eat and watching movie.

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jatrahotelbpp, General Manager at Grand Jatra Hotel, responded to this review

Dear May_Ngangenin, Warmest Greetings from Grand Jatra Hotel Balikpapan. First of all, we would like to say thank you very much for choosing Grand Jatra Hotel Balikpapan as your second home during your stay in Balikpapan. We do deeply apologize for all complain that you mentioned and keep it as a worth suggestion were considered.. Once again thank you for... More 

Top Contributor
69 reviews 69 reviews
26 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed March 12, 2015

Been here several times because its a good location near my office. Inside this complex, you can find this hotel, malls, entertainment such as bar, bilyard and others. Room is spacious. The gym and the pool is on the top floor so you can see the sea view.

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jatrahotelbpp, General Manager at Grand Jatra Hotel, responded to this review

Dear candy s, Warmest Greetings from Grand Jatra Hotel Balikpapan. On behalf of the Management, we would like to take the opportunity to thank you for staying at Grand Jatra Hotel Balikpapan. It's a pleasure to serve you during your stay and we wish you have a memorable stay with us. We are so happy and great to read a... More 

Contributor
13 reviews 13 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed January 26, 2015

I know this hotel from my sister which invite me to sleep there. First impresion : huh? Just like this? Big room , two beds , a lot of free space , small tv with high price ... i think it's to expensive IF the room just like that. Compared to one of well known hotel, with same price--well i... More 

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jatrahotelbpp, General Manager at Grand Jatra Hotel, responded to this review

Dear bellinda nur c, Warmest Greetings from Grand Jatra Hotel Balikpapan. First of all, we would like to say thank you very much for choosing Grand Jatra Hotel Balikpapan as your second home during your holiday in Balikpapan. Really glad to read your positive comments and we greatly appreciate you wish to spend the time to wrote some comments for... More 

Perth, Australia
Senior Contributor
33 reviews 33 reviews
12 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed December 18, 2014

Pretty newish hotel in a recently developed commercial area above a mall. The lobby is up a floor and the concierge coordination up the steps to the first floor is a bit confusing. The rooms are spacious but if facing to the street can be noisy. Restaurant and bar are pleasant if a little smokey!

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jatrahotelbpp, General Manager at Grand Jatra Hotel, responded to this review
Google Translation

Dear bensmatri, Terima Kasih atas kepercayaan anda memilih Grand Jatra Hotel Balikpapan sebagai pilihan tempat menginap selama berada di Kota... More 

Kuala Lumpur, Malaysia
Senior Contributor
31 reviews 31 reviews
17 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed November 26, 2014 via mobile

After the long drive from Samarinda, it felt nice to walk into a presentable hotel such as this. It's connected to a shopping mall, which was convenient. The rooms were pretty standard, with windows facing onto a service corridor. Clean rooms but towels, which I presume were originally white, had a greyish shade to it. You can feel the springs... More 

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jatrahotelbpp, General Manager at Grand Jatra Hotel, responded to this review
Google Translation

Dear jaja136, Terima Kasih telah memilih Grand Jatra Hotel Balikpapan setelah perjalanan panjang Anda dari Kota Samarinda. Senang rasanya Anda... More 

Jakarta, Indonesia
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed November 23, 2014

Stayed in Jatra with group. The deluxe room is quite spacious with nice couch. The exhaust fan in the bathroom didn't work, after second call was fix 1hr later, there was leakage underneath the toilet bowl. Cleanliness was average. The lobby located in 4th floor, lift was provided with security guard and card but looked like that everybody can go... More 

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jatrahotelbpp, General Manager at Grand Jatra Hotel, responded to this review
Google Translation

Dear Dharma_bs, Terima kasih karena telah memilih Grand Jatra Hotel Balikpapan sebagai tempat menginap Anda saat berada di Kota Balikpapan.... More 

Bandung
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 3, 2014

Been staying routinely in this hotel for business trip. This is the first hotel that called me back after I make a complained. They even give me a one night free stay coupon as their apology intent. Not a bribe not even a bad thing as I saw that this hotel is improving Pick up car 🚗 was never late,... More 

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jatrahotelbpp, General Manager at Grand Jatra Hotel, responded to this review
Google Translation

Dear slemen40, Terima kasih karena telah memilih Grand Jatra Hotel Balikpapan untuk tempat Anda menginap. Kami sangat menghargai setiap kunjungan... More 

Bekasi, Indonesia
Reviewer
4 reviews 4 reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed September 30, 2014

Location is perfect, close to shopping mall and entertainment center (movie theatre, etc.) I stayed for 4 nights here. The place is cozy and clean. Will need alot of improvement on internet connection stability though since it affect me on my business.

Was this review helpful? Yes 1
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