We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Grand Jatra Hotel

4.0 of 5 Jalan Jenderal Sudirman, No. 47 | Balikpapan Superblock, Balikpapan, Indonesia
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Grand Jatra Hotel
Professional photos View all
Browse nearby
Grand Jatra Hotel
Write a Review

91 reviews from our community

Traveler rating
    11
    42
    29
    2
    7
See reviews for
9
5
2
57
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • Indonesian first
  • Russian first
  • Any
English first
  • All months
    (91)
  • Mar-May only
    (22)
  • Jun-Aug only
    (30)
  • Sep-Nov only
    (25)
  • Dec-Feb only
    (14)
All months
Contributor
13 reviews 13 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I know this hotel from my sister which invite me to sleep there. First impresion : huh? Just like this? Big room , two beds , a lot of free space , small tv with high price ... i think it's to expensive IF the room just like that. Compared to one of well known hotel, with same price--well i... More 

Was this review helpful? Yes
jatrahotelbpp, General Manager at Grand Jatra Hotel, responded to this review

Dear bellinda nur c, Warmest Greetings from Grand Jatra Hotel Balikpapan. First of all, we would like to say thank you very much for choosing Grand Jatra Hotel Balikpapan as your second home during your holiday in Balikpapan. Really glad to read your positive comments and we greatly appreciate you wish to spend the time to wrote some comments for... More 

Perth, Australia
Senior Contributor
33 reviews 33 reviews
12 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed December 18, 2014

Pretty newish hotel in a recently developed commercial area above a mall. The lobby is up a floor and the concierge coordination up the steps to the first floor is a bit confusing. The rooms are spacious but if facing to the street can be noisy. Restaurant and bar are pleasant if a little smokey!

Was this review helpful? Yes
jatrahotelbpp, General Manager at Grand Jatra Hotel, responded to this review
Google Translation

Dear bensmatri, Terima Kasih atas kepercayaan anda memilih Grand Jatra Hotel Balikpapan sebagai pilihan tempat menginap selama berada di Kota... More 

Kuala Lumpur, Malaysia
Senior Contributor
31 reviews 31 reviews
17 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed November 26, 2014 via mobile

After the long drive from Samarinda, it felt nice to walk into a presentable hotel such as this. It's connected to a shopping mall, which was convenient. The rooms were pretty standard, with windows facing onto a service corridor. Clean rooms but towels, which I presume were originally white, had a greyish shade to it. You can feel the springs... More 

Was this review helpful? Yes
jatrahotelbpp, General Manager at Grand Jatra Hotel, responded to this review
Google Translation

Dear jaja136, Terima Kasih telah memilih Grand Jatra Hotel Balikpapan setelah perjalanan panjang Anda dari Kota Samarinda. Senang rasanya Anda... More 

Jakarta, Indonesia
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed November 23, 2014

Stayed in Jatra with group. The deluxe room is quite spacious with nice couch. The exhaust fan in the bathroom didn't work, after second call was fix 1hr later, there was leakage underneath the toilet bowl. Cleanliness was average. The lobby located in 4th floor, lift was provided with security guard and card but looked like that everybody can go... More 

Was this review helpful? Yes
jatrahotelbpp, General Manager at Grand Jatra Hotel, responded to this review
Google Translation

Dear Dharma_bs, Terima kasih karena telah memilih Grand Jatra Hotel Balikpapan sebagai tempat menginap Anda saat berada di Kota Balikpapan.... More 

Bandung
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 3, 2014 via mobile

Been staying routinely in this hotel for business trip. This is the first hotel that called me back after I make a complained. They even give me a one night free stay coupon as their apology intent. Not a bribe not even a bad thing as I saw that this hotel is improving Pick up car 🚗 was never late,... More 

Was this review helpful? Yes
jatrahotelbpp, General Manager at Grand Jatra Hotel, responded to this review
Google Translation

Dear slemen40, Terima kasih karena telah memilih Grand Jatra Hotel Balikpapan untuk tempat Anda menginap. Kami sangat menghargai setiap kunjungan... More 

Bekasi, Indonesia
Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed September 30, 2014

Location is perfect, close to shopping mall and entertainment center (movie theatre, etc.) I stayed for 4 nights here. The place is cozy and clean. Will need alot of improvement on internet connection stability though since it affect me on my business.

Was this review helpful? Yes 1
Tarakan, Indonesia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 16, 2014

There hotel have more than my expectation. All you need has included 1 system.Enjoy staying with us and take advantage of our business and recreational facilities offered. Grand Jatra Hotel Balikpapan gives you the luxury and comfort whether it is for business or pleasure. We offer affordable and convenient accommodation located close to everything you might need in the heart... More 

Was this review helpful? Yes 1
Jakarta, Indonesia
Contributor
13 reviews 13 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed August 26, 2014

I stay for one night here because my flight was canceled, a friend suggest me to stay here and so I did. I find the location is at the most trendy area in town, just above the e walk mall. First impresion with the recreption staff was nice and friendly. Lobby is not a big and intimidating one, its very... More 

Was this review helpful? Yes
Bandung
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed August 23, 2014

I am staying here frequently not because I wanted to but mostly because I have to. The company which I work to has chosen this hotel as their preferred accomodation. Airport transfer, mostly late. I usually take the last flight which I arrived usually at midnight. The hotel car mostly late. But last time, it was on time. Only one... More 

Was this review helpful? Yes 1
Balikpapan, Indonesia
Senior Contributor
35 reviews 35 reviews
13 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed August 11, 2014

stay here for weekend with my sister...the location of this hotel is very close to E-Walk mall, which is in the same building.. The room is standard, with minimalist interior design. the bathroom is quiet big actually.. Bellagio restaurant has many variation of foods. What we like the most is the Jacuzzi, we can see the view of Balikpapan..

Was this review helpful? Yes 1
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Grand Jatra Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Grand Jatra Hotel

Address: Jalan Jenderal Sudirman, No. 47 | Balikpapan Superblock, Balikpapan, Indonesia
Location: Indonesia > Borneo > East Kalimantan > Balikpapan
Price Range (Based on Average Rates): $
Hotel Class:4 star — Grand Jatra Hotel 4*
Number of rooms: 215
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Agoda, Hotels.com, Travelocity, Priceline, Despegar.com, Asiatravel.com Holdings, TripOnline SA, Odigeo and Tingo so you can book your Grand Jatra Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Hotel Style:
#3 Spa Hotel in Balikpapan
#5 Luxury Hotel in Balikpapan

55 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (40)
Viewed
Dining (5)
Viewed
Hotel & grounds (3)
Viewed
Room/suite (15)
Viewed
View from room (3)
Viewed
Pool/beach area (3)
Viewed
Bathroom (1)
Viewed
Other (10)

Management photos: Courtesy of the property manager

Viewed
All management photos (15)
Viewed
Room/suite (5)
Viewed
Hotel & grounds (3)
Viewed
Pool/beach area (1)
Viewed
Dining (1)
Viewed
Other (5)
Hotels you might also like...
Check In Check Out
Price Your Stay