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Grand Jatra Hotel

Jl. Jenderal Sudirman no. 47 | Balikpapan Superblock, Balikpapan, Indonesia
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Grand Jatra Hotel
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    126 Reviews from our TripAdvisor Community

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    Traveler rating
      17
      61
      37
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    16
    5
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    Rating summary
    • Location
      4.5 of 5 stars
    • Sleep Quality
      3.5 of 5 stars
    • Rooms
      3.5 of 5 stars
    • Service
      3.5 of 5 stars
    • Value
      3.5 of 5 stars
    • Cleanliness
      4 of 5 stars
    Traveler tips help you choose the right room.   Room tips (25)
    Date | Rating
    • English first
    • Indonesian first
    • Russian first
    • Any
    English first
    • All months
      (126)
    • Mar-May only
      (43)
    • Jun-Aug only
      (43)
    • Sep-Nov only
      (25)
    • Dec-Feb only
      (15)
    All months
    Booker Bay, Australia
    Level Contributor
    34 reviews
    21 hotel reviews
    common_n_hotel_reviews_1bd8 30 helpful votes
    3 of 5 stars Reviewed 4 days ago NEW

    Staying for a single night it was fine. Big clean rooms - (lacking a little imagination maybe ) - but definitely big and clean. Good size bathroom and reasonable pressure on the water. Attached to a fair size mall gives access to food and entertainment - without having to battle the traffic. For the area it's probably more of a... More 

    Was this review helpful? Yes
    jatrahotelbpp, General Manager at Grand Jatra Hotel, responded to this review

    Dear Greg N, Warmest Greetings from Grand Jatra Hotel Balikpapan.. Thank you for taking your time to provide us feedback of your recent stay at Grand Jatra Hotel Balikpapan. It's a pleasure to serve you during your stay and we wish you have a memorable stay with us. We are so happy and great to read very positive comments from... More 

    Sunshine Coast, Australia
    Level Contributor
    4 reviews
    common_n_hotel_reviews_1bd8 3 helpful votes
    3 of 5 stars Reviewed 4 weeks ago

    Have to make some allowances due to where this is. Not as clean or as well maintained as to western standards. The smell of cigarette smoke is somewhat overwhelming. The staff are always smiling and friendly. Breakfast options for westerners at the Buffett is limited and you may have to ask for a knife if you want to butter some... More 

    Was this review helpful? Yes
    jatrahotelbpp, General Manager at Grand Jatra Hotel, responded to this review

    Dear Mr. Phalcon10, Warmest Greetings from Grand Jatra Hotel Balikpapan.. Thank you for taking time to share your experience during your stay with us. We noted all your comments related to our breakfast options for western, we’ve been discussing this with the related department. We also brief all the staff from related department about cleanliness and maintenance standard. Sure your... More 

    Mobile, Alabama
    Level Contributor
    11 reviews
    4 hotel reviews
    common_n_hotel_reviews_1bd8 3 helpful votes
    2 of 5 stars Reviewed 4 weeks ago

    I have stayed at the Jattra a few times and it not great. The beds are hard the air in the rooms half works. The food is not good. Avoid if possible. Plus side it's close to airport and has a mall attached.

    Was this review helpful? Yes 1
    jatrahotelbpp, General Manager at Grand Jatra Hotel, responded to this review

    Dear World-wide-rooster, Warmest Greetings from Grand Jatra Hotel Balikpapan.. Thank you for taking time to share your experience during your stay with us. We noted all your comments related to our food and bed’s quality. Regarding your comment about Food quality, we’ve been discussing this with the related department in order increasing the food quality control. We also brief all... More 

    Travelers are raving about these Balikpapan hotels

    Perth, Australia
    2 reviews
    common_n_hotel_reviews_1bd8 1 helpful vote
    4 of 5 stars Reviewed June 17, 2015

    Travellers will not find much to complain about at Grand Jatra - it is pleasant and well-staffed. The food was nice, while the location is convenient for shopping and the airport. It is easy to get a taxi right at the door.

    Review collected in partnership with this hotel

    Was this review helpful? Yes 1
    jatrahotelbpp, General Manager at Grand Jatra Hotel, responded to this review

    Dear Ken S, Warmest Greetings from Grand Jatra Hotel Balikpapan... On behalf of the Management, we would like to take the opportunity to thank you for staying at Grand Jatra Hotel Balikpapan. It's a pleasure to serve you during your stay and we wish you have a memorable stay with us. We are so happy and great to read a... More 

    jakarta
    Level Contributor
    39 reviews
    23 hotel reviews
    common_n_hotel_reviews_1bd8 16 helpful votes
    4 of 5 stars Reviewed June 5, 2015

    Spacious rooms with living rooms, Nice services. A pleasant stay there. very nice lobby and receptiont area. Breakfast menu are varies (dimsum, sushi, western, indonesian). Hotel place above the mall. Very convenient, near pub and cafe as well for hang out with your friends. Will come here again for sure

    Was this review helpful? Yes
    jatrahotelbpp, General Manager at Grand Jatra Hotel, responded to this review

    Dear enjelita j, Warmest Greetings from Grand Jatra Hotel Balikpapan. First of all, we would like to say thank you very much for choosing Grand Jatra Hotel Balikpapan as your second home during your holiday in Balikpapan. We are so happy and great to read a very positive comments from you related our hotel facilities such as placement and area,... More 

    1 review
    common_n_hotel_reviews_1bd8 1 helpful vote
    4 of 5 stars Reviewed June 1, 2015

    Hi I have stayed here at least three times in the last three years and always find it to be a very nice hotel to stay in. The staff are very friendly and courteous and will go out of their way to assist you. My room was fine with a comfortable bed. I enjoy Indonesian food and there is plenty... More 

    Was this review helpful? Yes 1
    jatrahotelbpp, General Manager at Grand Jatra Hotel, responded to this review

    Dear Ken M, Warmest Greetings from Grand Jatra Hotel Balikpapan... First of all, we would like to say thank you very much for choosing Grand Jatra Hotel Balikpapan as your second home during your stay in Balikpapan. It's a pleasure to serve you during your stay and we are so happy and great to read a very positive comments from... More 

    Singapore, Singapore
    Level Contributor
    59 reviews
    37 hotel reviews
    common_n_hotel_reviews_1bd8 39 helpful votes
    3 of 5 stars Reviewed May 29, 2015

    It is a narrow and long room, far from lift. I dont know why this hotel still use this narrow room to sell. You will not easy to find power for your phone or laptop, it is below the table and you must turn around. when breakfast i dont find the egg station, asked the staff said that not available.... More 

    Was this review helpful? Yes 1
    jatrahotelbpp, General Manager at Grand Jatra Hotel, responded to this review

    Dear pulu n, Warmest Greetings from Grand Jatra Hotel Balikpapan.. Thank you for taking time shared your experience during your stayed with us. I noted all your comments related our room’s equipment and facility, we’ve been discussing this with our team and sure your feedback will assist us in further upgrading our guest facilities. I will review related your experience... More 

    Lloydminster, Canada
    Level Contributor
    15 reviews
    5 hotel reviews
    common_n_hotel_reviews_1bd8 3 helpful votes
    3 of 5 stars Reviewed May 27, 2015

    I needed a place to sleep after a series of long flights. This hotel fit the company budget and was well located adjoining a mall. I didn't plan on shopping but for some this is important. I checked in and the counter staff was friendly and efficient. I had my keys in no time and was up to room 552.... More 

    Was this review helpful? Yes
    jatrahotelbpp, General Manager at Grand Jatra Hotel, responded to this review

    Dear Paul K, Warmest Greetings from Grand Jatra Hotel Balikpapan.. Thank you for taking time shared your experience during your stayed with us. I noted your comment related some "buttery" in the corners, we've been discussing this with department related and got an explanation that the butter is a kind of liquid to kill the bugs inside the rooms and... More 

    Balikpapan, Indonesia
    Level Contributor
    13 reviews
    11 hotel reviews
    common_n_hotel_reviews_1bd8 3 helpful votes
    4 of 5 stars Reviewed May 26, 2015

    I often visit the hotel for vacation. Close to BSB mall so your family can enjoy shopping and watching a movie in the Cinema. The other highlight, apart of its location, is the morning breakfast of this hotel where you can fuel up your tummy with their various and delicious meal before going travel around Balikpapan. The only con is... More 

    Was this review helpful? Yes
    jatrahotelbpp, General Manager at Grand Jatra Hotel, responded to this review

    Dear Pradika M, Warmest Greetings from Grand Jatra Hotel Balikpapan.. Thank you for taking your time to provide us feedback of your recent stay at Grand Jatra Hotel Balikpapan. It's a pleasure to serve you during your stay and we wish you have a memorable stay with us. We are so happy and great to read a very positive comments... More 

    Surabaya, Indonesia
    Level Contributor
    8 reviews
    5 hotel reviews
    common_n_hotel_reviews_1bd8 14 helpful votes
    4 of 5 stars Reviewed May 22, 2015

    Huge size of rooms. The hotel probably has been renovated. Although the bed quality was not the top notch, however the room size compensate it. Breakfast was amazing with lots of international and local variety that changed everyday. If you were bored with the hotel food, you are welcome to explore the mall next to it.

    Was this review helpful? Yes
    jatrahotelbpp, General Manager at Grand Jatra Hotel, responded to this review

    Dear Errien, Warmest Greetings from Grand Jatra Hotel Balikpapan... Thank you for taking time shared your experience during your stayed with us. I noted all your comments related our room’s equipment, we’ve been discussing this with our team and sure your feedback will assist us in further upgrading our guest facilities. Once again, thanks a lot for your positive feedback.... More 

    Questions? Get answers from hotel staff and past guests. Ask a question

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