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Aston Balikpapan Hotel & Residence

4.0 of 5 Grand Sudirman Balikpapan | Jl. Jend. Sudirman No. 7, Balikpapan 76114, Indonesia
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Aston Balikpapan Hotel & Residence
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Aston Balikpapan Hotel & Residence
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152 reviews from our community

Traveler rating
    36
    65
    38
    10
    3
See reviews for
34
7
13
67
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
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Jakarta, Indonesia
Senior Contributor
46 reviews 46 reviews
28 hotel reviews
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed yesterday NEW

Hotel room is clean and nice, view to sea and city is great, breakfast is nice. Wifi need to re-login all the time, really annoying. Check in is slow, they don't show you the room. I got lost to the other tower before finding the right room on the next building.

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Yogyakarta, Indonesia
1 review
5 of 5 stars Reviewed 2 days ago NEW

I really love the pool and lobby area.. I booked my holiday at Aston 2 months ago and have been reading call these excellent reviews ever since. I am pleased to say that Aston not only met but exceeded my expectations. The staff are friendly and always happy. A luxurious stay in Balikpapan that will leave you relaxed and refreshed!

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Brisbane, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

My two week stay was very enjoyable. Nice big room with ocean view. Room was spotless and any request was a pleasure for staff to do. Many smiling faces at breakfast which was well catered for to suit all nationalities and diets. The bar was friendly and a good place to mix with expats and locals.

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Melbourne, Australia
Top Contributor
93 reviews 93 reviews
12 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed November 11, 2014

but considering this is a pricey hotel me expecting a bath tub, not only shower. we stayed in condo room with 2 bedrooms, 2 bathrooms and kitchen. the maid's room was empty somehow, just empty space. not that clean and not enough cutlery and glasses to use. want to cook something but no frying pan and plates. the choice for... More 

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Aston B, General Manager at Aston Balikpapan Hotel & Residence, responded to this review

Dear Ben2222, Thank you for taking your time to share with us your truly experience staying with Aston Balikpapan Hotel & Residence. We are truly sorry to hear some cooking tools are not available, we definitely re checked all rooms and equipped as standard for our apartment type. Thank you for your kind feedback and we are looking forward to... More 

Jakarta, Indonesia
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 5, 2014

Good staff and good service so far. It's not too far from the airport normally about 20-min and close to the centers of activity. If you are traveling with your family, you should select an executive room (condo room). There are 2 bedrooms with 2 bathrooms + 1 maid's room with one bathroom attendants. There is a kitchen with kitchen... More 

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Aston B, General Manager at Aston Balikpapan Hotel & Residence, responded to this review
Google Translation

Dear Ris_1_dy, Terimalah penghargaan kami dan rasa terima kasih kami yang besar untuk komentar positifnya di sini. kami akan berbagi... More 

jakarta
2 reviews
5 of 5 stars Reviewed November 4, 2014

I was stay at Balikpapan for business travelling, was having great stay at this hotel. The location also strategic. All the staff was greeted me friendly, speed of check in also good, they didn't make me to wait for long time. The room also nice, clean and comfortable. The breakfast also great, a lot of variety to try and the... More 

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Aston B, General Manager at Aston Balikpapan Hotel & Residence, responded to this review
Google Translation

Dear Ditaayumaharani, Terima kasih kami haturkan untuk dita yang telah menyempatkan diri untuk bercerita tentang pengalamannya menginap di Aston Balikpapan... More 

Bandung, Indonesia
1 review
5 of 5 stars Reviewed November 1, 2014

I think this is best hotel at Balikpapan. Me with my friends check in on October 30 until today. surprising me, there's Halloween Party at poolside with the romantic view,sea view and for sure I join that event with my friends. Aston create event so good with ghost corner,unique menus with halloween theme,orange n black balloons,dj perform and I got... More 

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Aston B, General Manager at Aston Balikpapan Hotel & Residence, responded to this review

Dear TerryTerra, Thank you very much for your time to write your most delightful moment with Aston Balikpapan Hotel & Residence. We are looking forward to welcome you back here soon Terry...Cheers With Warmest Regards, Tomy Yovan General Manager More 

Surabaya, Indonesia
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 1, 2014

Been stayed here on October with my girl friends. Choosing this hotel because it was listed as one of the best chain hotel in Balikpapan and the only hotel that have a semi apartment style that suitable for my occasion with my friends. We stayed at the Royal Suite that has 3 rooms with a spacious living room and kitchenette.... More 

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Aston B, General Manager at Aston Balikpapan Hotel & Residence, responded to this review

Dear Jeanfeli, Thank you for taking your time to share with us for your great moment to truly proven our delightful moment tagline is real. Please accept my sincere gratitude for your kind comments and we can't wait to see you soon here. With Kind Regards, Tomy Yovan General Manager More 

Jakarta, Indonesia
Top Contributor
184 reviews 184 reviews
12 hotel reviews
50 helpful votes 50 helpful votes
3 of 5 stars Reviewed October 24, 2014

At the tipping point of the city to the ocean. We arrived at night and swerved into a road by Panin building, and we arrived at a narrow lobby of Aston Balikpapan. There was a minimarket right in front of the lobby and we bought water and vitamin c water to defend ourselves against the sun of the equator line.... More 

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Aston B, General Manager at Aston Balikpapan Hotel & Residence, responded to this review

Dear Color_of_water, Thank you for your kind valuable feedback of your stay at Aston Balikpapan Hotel & Residence. It is a very disappointed moment to know our guest was bitten by insect and absolutely this will be our most concern and reviewing the system with the vendor is become our top priority. Hopefully we can welcoming you back here soon... More 

Tangerang, Indonesia
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed October 2, 2014

The hotel is close to the sea, nice view, with narrow lobby. When i take a look to a desk in the room, it's really below standard for hotel as premises as Aston group. Over all it's a nice and good hotel.

Was this review helpful? Yes 1
Aston B, General Manager at Aston Balikpapan Hotel & Residence, responded to this review

Dear Riany552, Thank you for taking the time sharing with us your experience at Aston Balikpapan Hotel & Residence. We are really understand about your kind concern and we are currently still in process of building maintenance including furniture and hopefully finish by the end of this year. We are looking forward to welcoming you back here and I wish... More 

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Additional Information about Aston Balikpapan Hotel & Residence

Address: Grand Sudirman Balikpapan | Jl. Jend. Sudirman No. 7, Balikpapan 76114, Indonesia
Location: Indonesia > Borneo > East Kalimantan > Balikpapan
Price Range (Based on Average Rates): $
Hotel Class:4 star — Aston Balikpapan Hotel & Residence 4*
Number of rooms: 155
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Also Known As:
Aston Balikpapan Hotel And Residence
Hotel Style:
#1 Luxury Hotel in Balikpapan

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