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Grand Gardenia

Certificate of Excellence
22 - 25 Mannarpuram Junction, Tiruchirappalli 620020, India
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Grand Gardenia
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Grand Gardenia
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307 reviews from our community

Traveler rating
    118
    152
    29
    6
    2
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Kuala Lumpur, Malaysia
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

This was a family trip with a big group of 15 pax. My experience was very good. The registration was done very quickly and the keys was handed without any delays. The rooms are spacious and clean. The stay was very comfy and my whole family like the room & hotel . Breakfast was just good but not much of... More 

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Tiruchirappalli, India
Senior Contributor
30 reviews 30 reviews
5 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel has the best roof terrace restaurant in the city. When sitting in the terrace, one can view a good part of the city. The ambience is too good. Also the hotel is situated on an important junction of the Chennai highway.. Prices of food may be a bit costly. But worth the quantity given.

Was this review helpful? Yes 2
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed February 18, 2015

I have been wanting to write a review on hotels to stay in Trichy but never found a hotel good enough to write till I stayed here. To being with its a nice business class hotel in Trichy which is good to stay. Nice and neatly done interiors. What impressed me is their services level when I asked for a... More 

Was this review helpful? Yes 4
Ram K, Front Office Manager at Grand Gardenia, responded to this review

Dear Guest, Thank you for taking the time to write such a positive comment. Your positive feedback about the hotel is very encouraging and a great source of motivation for all of us. We are looking forward to welcoming you back at Grand Gardenia Trichy in the very near future. Kindest Regards, Ramkumar Manager - Front Office, reservations@grandgardenia.com +91 95856... More 

Wales
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed February 13, 2015

We stayed for only one night and was glad of that. Our expectations were low, we just wanted a clean room... Our room (201 I believe) had a view of the front car park and busy highway, both were extremely noisy all night (someone else mentioned the eardrum shattering, whistle blowing car park attendant) I can usually sleep through anything... More 

Was this review helpful? Yes 4
Ram K, Front Office Manager at Grand Gardenia, responded to this review

Dear Guest, Greetings!!! Thank you for taking the time to write a review regarding your experience with our property. I am reading your message on Tripadvisor with great disappointment and I sincerely apologise for making you feel that way. What you have experienced is certainly not what we aim to provide to hotel guests. We have taken your feedback seriously... More 

Chennai
Senior Contributor
25 reviews 25 reviews
22 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed February 12, 2015

Trip Advisor reviews helped select this hotel that is strategically located on the National Highway and at the Mannarpuram junction (under the massive fly-over). For a road traveler this is very convenient and access to Chennai, Madurai, Tanjore, Dindigul roads is just a few seconds from the hotel and the city traffic is avoided. The rooms are well furnished and... More 

Was this review helpful? Yes 2
Ram K, Front Office Manager at Grand Gardenia, responded to this review

Dear Guest, Thank you for taking the time out to leave your feedback. Feedback is a very important tool for us to work on areas that need our attention, and let me assure you that we are committed to initiate immediate steps to correct the area highlighted. We hope that you would return back to the Grand Gardenia in the... More 

London, UK
Top Contributor
108 reviews 108 reviews
27 hotel reviews
65 helpful votes 65 helpful votes
3 of 5 stars Reviewed February 8, 2015

Avoid room 307 - noisy from the side service stairs and the restaurant above! Also there was no refrigerator!! Reception staff were ok - the women in particular were welcoming the men rather distant. Service to the room was always good and the restaurant downstairs was always full and very popular and deservedly so! Generally a rather anonymous sort of... More 

Was this review helpful? Yes
Ram K, Front Office Manager at Grand Gardenia, responded to this review

Dear Guest, Thank you for taking the time out to leave your feedback. Feedback is a very important tool for us to work on areas that need our attention, and let me assure you that we are committed to initiate immediate steps to correct the area highlighted. We hope that you would return back to the Grand Gardenia in the... More 

Bengaluru (Bangalore), India
Contributor
11 reviews 11 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed January 23, 2015

I had stayed in this hotel along with my family on a trip to Trichy. Location is excellent if you are travelling in a car as its just right off the highway. Rooms are clean, well planned, washrooms are clean. Very good value for money. Breakfast is complimentary and had a decent choice.

Was this review helpful? Yes
Ram K, Front Office Manager at Grand Gardenia, responded to this review

Dear Guest, Thank you for taking the time out to leave your feedback. Feedback is a very important tool for us to work on areas that need our attention, and let me assure you that we are committed to initiate immediate steps to correct the area highlighted. We hope that you would return back to the Grand Gardenia in the... More 

Allahabad
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed January 22, 2015

Check in was quick and convenient. Staff at the front desk are competent. Rooms are really nice. with really comfortable beds. Food at the restaurant was good. Rooftop garden and restaurant is really nice. the breakfast spread was lavish and delicious. Staff at the restaurant was courteous.

Was this review helpful? Yes
Ram K, Front Office Manager at Grand Gardenia, responded to this review

Dear Guest, Thank you for taking the time out to leave your feedback. Feedback is a very important tool for us to work on areas that need our attention, and let me assure you that we are committed to initiate immediate steps to correct the area highlighted. We hope that you would return back to the Grand Gardenia in the... More 

Chennai (Madras), India
Senior Contributor
26 reviews 26 reviews
15 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed January 19, 2015

The hotel is just off the highway making it very convenient to continue your journey if you are just stopping for the night. Staff were welcoming, good service with smiles on their faces, decent buffet spread on fourth floor for breakfast, I thought the water pressure from the taps inside the bathroom was a little too much, if they had... More 

Was this review helpful? Yes
Ram K, Front Office Manager at Grand Gardenia, responded to this review

Dear Guest, Thank you for taking the time out to leave your feedback. Feedback is a very important tool for us to work on areas that need our attention, and let me assure you that we are committed to initiate immediate steps to correct the area highlighted. We hope that you would return back to the Grand Gardenia in the... More 

Thiruvananthapuram (Trivandrum), Kerala, India
Top Contributor
136 reviews 136 reviews
46 hotel reviews
160 helpful votes 160 helpful votes
4 of 5 stars Reviewed January 15, 2015

This hotel is just near the express high way has all the requirements for a traveller who wants to break his stay. There is a good hotel in the ground floor facing the road. The room was very good and was surprised to see the spread offered in breakfast in the fourth floor. The hotel has wifi and the room... More 

Was this review helpful? Yes
Ram K, Front Office Manager at Grand Gardenia, responded to this review

Dear Guest, Thank you for taking the time out to leave your feedback. Feedback is a very important tool for us to work on areas that need our attention, and let me assure you that we are committed to initiate immediate steps to correct the area highlighted. We hope that you would return back to the Grand Gardenia in the... More 

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