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Hotel Shaans

Certificate of Excellence
No-19, Thennur High Road | Thennur, Tiruchirappalli 620017, India
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78 Reviews from our TripAdvisor Community

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Traveler rating
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    38
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31
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19
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
  • All months
    (78)
  • Mar-May only
    (18)
  • Jun-Aug only
    (18)
  • Sep-Nov only
    (19)
  • Dec-Feb only
    (23)
All months
Chennai (Madras), India
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

We stayed at Hotel shaans, Trichy for more than three days from 26th may 2015. It was a social visit. Check-in was smooth and fast. In a few minutes we settled down in our room. Most welcome aspect was the friendly staff members, whether it is front office, house -keeping or room service. Rooms are very clean and well-maintained. The... More 

Was this review helpful? Yes 1
svmuthuram, General Manager at Hotel Shaans, responded to this review

Dear Sir, It is heartening to note that you have really enjoyed our hospitality. Our team is really motivated when it came to know of it. We will strive to improve further to serve you better in your future visits. The management and the staff wish to thank you very much for having taken the time to write a review... More 

Bengaluru (Bangalore), India
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 5 weeks ago

Worst,Terrible,Poor service---nothing else to say.. Rooms not cleaned inspite of several requests.. We had to request to clean the room...but they never did. Manager not available at any point of time.

Was this review helpful? Yes 1
svmuthuram, General Manager at Hotel Shaans, responded to this review

Dear guest, Thank you for having chosen to stay at our Hotel Shaans and writing a review on trip advisor. The guest had booked two rooms and arrived between 5-30 and 6-00 am on 30/06/2015. Necessary bath towels and bath kit were there in their rooms . They could have very well had a good spread of delicious complimentary Buffet... More 

Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed May 22, 2015

Simple Hotel, clean and perfect for a place to stay if you have plans on being out most of the day, Have stayed here 3 times now and have no complaints. Even when we had a complaint it was dealt with ease and speed.

Was this review helpful? Yes
svmuthuram, General Manager at Hotel Shaans, responded to this review

Dear Guest, Thank you very much for the review you have written on trip advisor about our Hotel Shaans. However we continue to strive for the maximum satisfaction of our valuable guests like you. We look forward to many more opportunities to have you as our Guest and serve you in future also. More 

Madurai, India
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 3, 2015

We stayed here on the first part of a family holiday to trichy. Our intention was to be at the heart of everything. That worked at the Hotel Shaans. Check in is very slick - they offered us a room overlooking the road. The rooms are spacious and comfortable but not particularly luxurious. Location is great for families. Breakfast option... More 

Was this review helpful? Yes 1
svmuthuram, General Manager at Hotel Shaans, responded to this review

Dear Guests, We are delighted to read your review for it gives better opportunity for the visitors to Tiruchirappalli and the surrounding areas. We have noted your valuable suggestion and will improve further in the days to come. Our Management and staff are equally happy and thankful to you for having spent your valuable time to write a review about... More 

Coimbatore, India
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed April 27, 2015

Recently went to Trichy for an official trip. After seeing so many reviews decided to stay in this hotel for two days. There were so many positive reviews about this hotel so went with so much of expectations. As said by so many people the check in process was so simple and it was completed in few minutes. We have... More 

Was this review helpful? Yes 3
svmuthuram, General Manager at Hotel Shaans, responded to this review

Dear Guest, Thank you for the valuable time you have spent on writing a review about our Hotel Shaans in Trip Advisor. The very useful suggestion we have got from your review based on your experience and impression has been noted with gratitude for further action. Our Staff and management are very happy to thank you and will be ready... More 

Singapore
2 reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed February 14, 2015

Clean and comfortable room. Accommodating staff are pleasant. Wifi in lobby only. Good food at restaurant. Quiet rooms. Very reasonably priced for the good breakfast and facilities. The check in was swift and the receptionist answered us promptly.

Was this review helpful? Yes 10
svmuthuram, General Manager at Hotel Shaans, responded to this review

Dear Guest, Thank you for your valuable time spent on writing a review about our Hotel Shaans. Our experience in serving Guests like you gives immense satisfaction and everlasting memories. Our management and staff are equally happy and thankful to you for the words of appreciation. We are very eager to serve you during your next visit also. More 

Penang, Malaysia
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed February 14, 2015

Stayed here for one night. Hotel is clean and room looks new. The reception staff were friendly. They have nice restaurant called as Thaai. Had our Valentine's dinner there. Overall worth for the money paid

Was this review helpful? Yes 8
svmuthuram, General Manager at Hotel Shaans, responded to this review

Dear Sir , Thank, you, Sir, for your review. When we come to know from our guest that our services are good and the hotel is good we feel happy. we will strive to improve the quality of service and enhance the facilities to make our guests feel happier when they visit our Hotel Shaans next time. While welcoming you... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed February 14, 2015

The staff are genuinely nice and smiling. My wife and I were very impressed with this quality hotel in center of city. Our accommodation and facilities were first class. The staff were very friendly and helpful. In addition an excellent breakfast buffet is available. We enjoyed our stay.

Was this review helpful? Yes 6
svmuthuram, General Manager at Hotel Shaans, responded to this review

Dear Guest, Thank you very much for the time you have taken to write a complimenting review about our Hotel Shaans on trip advisor. Repeated stay of our valuable customers speaks very well of our property and the services. Our management and staff express their profound happiness for the appreciation in the review. Awaiting your next visit, sincerely yours, More 

New Delhi, India
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed February 10, 2015

We have loved our stay in this hotel & cannot stop telling people how fabulous it is. The decor, the staff, the food were all excellent. From the time we arrived at the airport until the time we left the staff were very hospitable. We actually felt like royalty . Airport shuttle was provided on request. Immaculate new furnishing and... More 

Was this review helpful? Yes 2
svmuthuram, General Manager at Hotel Shaans, responded to this review

Dear Guest, Our management and staff wish to thank you for your positive review about our Hotel Shaans on trip advisor, after your stay with family. As some of our guest already described our services as 'overwhelming experience' we try to make sure that our guest finds 'improvement with every stay'. We are hopeful of getting another opportunity to serve... More 

Ottapalam, India
Level Contributor
31 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed February 5, 2015

hotel is ok with facilities that are ok for what you pay.complimentary breakfast is exellent.walkable to rock fort temple in the morning.linnen is not at all neat.otherwise good for family stay.wifi is available but weak signals.

Was this review helpful? Yes
svmuthuram, General Manager at Hotel Shaans, responded to this review

Dear Guest, Thank you. It is good to note that you have appreciated all major aspects of our Hotel Shaans in your sharp review with selective comments. We assure you, madam, that the disturbing deficiency you have noticed in linens will not be there in future. Our management wishes to place on record our sincere thanks for your review about... More 

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