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All 10 Gulmarg hotels

Heevan Retreat Gulmarg

Near Gondola, Gulmarg 193403, India
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Heevan Retreat Gulmarg
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Ranked #2 of 10 hotels in Gulmarg
A recent review
5 of 5 stars reviewed 1 week ago
Rajesh S
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351 people have reviewed this hotel

Traveler rating
    172
    130
    30
    8
    11
See reviews for
180
61
3
11
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (118)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
New Delhi, India
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 of 5 stars Reviewed 3 days ago NEW

This seems like a winter hotel built ages ago with only skiers in mind. Unfortunately we went there in the summer time. Rooms and the bed are very small and not comfortable. Didn't even find them clean. Food and staff are ok. Location is good, specially since it is close to Gondola. The best experience was sitting in the lawn... More

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Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Well we landed here with a lot of apprehensions but as soon as the GM mr Rayees came to know about our expectations all the efforts were made to create everything we asked for.. The Staff in the restaurant is very caring and ready to anything to make every guests stay comfortable.. We were feeling very very special but as... More

Was this review helpful? Yes 4
AhadHotels, Corporate Manager at Heevan Retreat Gulmarg, responded to this review

Dear Valued Guest, Greetings from Heevan Retreat Gulmarg Kashmir! Thank you for posting a review of your recent stay at the Hotel Heevan Retreat Gulmarg and for taking the time to write feedback on your experiences of staying with us. I am really pleased to know that you were fully satisfied with your overall stay, as this is what we... More

New Delhi, India
Contributor
13 reviews 13 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

I visited Kashmir in 1st week end of August,2014 and did all my bookings through Mr.Azhar of Ahad Tour & Travels (The hotel belongs to this group), a very good experience of booking & response from Mr.Azhar. Our one day stay at Heevan Retreat, Gulmarg was superb. Clean Room, good food, very good service, free wifi, supportive staff etc.... everything... More

Was this review helpful? Yes 2
AhadHotels, Corporate Manager at Heevan Retreat Gulmarg, responded to this review

Dear Guest, Thank you for posting your review on TripAdvisor community of your recent stay at Heevan Retreat Gulmarg, a unit of Ahad Hotels and Resorts Srinagar Kashmir. It is a pleasure for us to note that you were satisfied with your experience of staying with us and that you found our location, rooms, facilities, offerings to your liking. We... More

Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 1 week ago

We stayed here in March 2014, as Gulmarg was totally covered with snow which is the scenic beauty of this place. The view from the hotel was awesome. The stay was very comfortable, the food was good, and the staff were very co-operative, the only problem and difficult task was to reach the hotel with kids. As it was too... More

Was this review helpful? Yes
AhadHotels, Corporate Manager at Heevan Retreat Gulmarg, responded to this review

Dear Guest, Thank you for posting your review on TripAdvisor community of your March 2014 stay at Heevan Retreat Gulmarg, a unit of Ahad Hotels and Resorts Srinagar Kashmir. It is a pleasure for us to note that you were satisfied with your experience of staying with us and that you found our location, rooms, facilities, offerings to your liking.... More

Gurgaon, Haryana, India
Contributor
12 reviews 12 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Kashmir has its challenges and charm. Heevan is the charm part of it. The people there make you feel wanted, are willing to listen and help. We were a largish group and had the usual challenges of one 'bad' room. They resolved that and kept their smiles and promptness going even when we made unusual demands. The property has a... More

Was this review helpful? Yes 1
AhadHotels, Corporate Manager at Heevan Retreat Gulmarg, responded to this review

Dear Guest, Thank you for posting your detailed review on Trip Advisor. We are glad to know that you had chosen to stay with us at Heevan Retreat Gulmarg and happy to hear that you were pleased with your overall experience. It is nice to note that you had enjoyed your time with us and were extremely pleased with our... More

Gurgaon
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

We stayed here in March 2014, Gulmarg was fully covered in snow and was so very beautiful. The stay in the resort was amazingly comfortable and view from the rooms was awesome. But it was difficult task to reach the hotel or walk out of the hotel for any activity especially when you are travelling with one year kid... When... More

Was this review helpful? Yes
AhadHotels, Corporate Manager at Heevan Retreat Gulmarg, responded to this review

Dear Guest, Greetings from Heevan Retreat Gulmarg!!! Thank you for considering our hotel for your stay at Gulmarg. We are happy to know that you had a pleasant stay. I have shared your valuable detailed feedback about the approaching path with the relevant team. We believe in providing superior quality of service to all our guests and are grateful to... More

New Delhi, India
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Heevan Retreat Gulmarg is excellent to the smallest detail. The Hotel was recommended by Mr. Basharat Khan Company’s GM who responded to my mail with a lovely invitation latter and assisted me for my booking, and it proved to be a excellent recommendation. The buffet was superb; All staff does its best to make you feel at home. The room... More

Was this review helpful? Yes
AhadHotels, Corporate Manager at Heevan Retreat Gulmarg, responded to this review

Dear Guest Myself and on behalf of our team, I'd like to thank you so much for appreciating and your valuable comments and feedback about your stay at Heevan Retreat Gulmarg, a unit of Ahad Hotels and Resorts Srinagar Kashmir. We are proud to hear that our passionate associate made you and your family parents a great and memorable stay,... More

Bangalore, India
Contributor
14 reviews 14 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Note:In general gulmarg is expensive. For the same price you will get excellent options in other parts of India. If you are not a budget traveller and looking for a 3star accommodation this is a very good option.(Double room price varies from 8k to 11k) Staff: Good and they treat you always with a smile. Food: Lip smacking awesome food.... More

Was this review helpful? Yes
AhadHotels, Corporate Manager at Heevan Retreat Gulmarg, responded to this review

Dear Valued Guest, Thank you for posting a review of your recent stay at the Hotel Heevan Retreat Gulmarg and for taking the time to write feedback on your experiences of staying with us. I am really pleased to know that you were fully satisfied with your overall stay, as this is what we always strive to achieve and provide... More

Dhaka City, Bangladesh
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

After Senator-Pahalgam we chosen the same group's hotel in Gulmarg. But if compared with the accommodation and service then this hotel rating is low. Although we were advised well in advance by Senator staff that we should not compare it with their Pahalgam set-up. But psychologically the comparison does falls! Heevan Gulmarg rooms are little old and need some modification... More

Was this review helpful? Yes
AhadHotels, Corporate Manager at Heevan Retreat Gulmarg, responded to this review

Dear Guest, We would like to thank you for taking the time and writing a review on Tripadvisor! As you rightly pointed out, there are some areas for us to improve our product. Accordingly, I will make sure to pass along your highlighted comments to the concerned department and look into the matter further. Hope our shortcomings will not hinder... More

New Delhi, India
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

The outstanding and safest place to relax in gulmarg. Beautiful garden from main gate to the reception which feels u that you are in heaven. Warm welcome and having lots of hospitality towards guests especially Mr.Syed(Housekeeping Manager) who guide us very politely with smiling mood. Enjoyed special kashmiri delicious cuisine served by Mr.Javid himself. The rooms in Ist floor are... More

Was this review helpful? Yes 4
AhadHotels, Corporate Manager at Heevan Retreat Gulmarg, responded to this review

Dear Guest, Greetings from Ahad Hotels and Resorts. Thank you for taking the time to share your feedback on tripadvisor following your recent visit to Heevan Retreat Gulmarg. I hope that you had a pleasant return journey. It gives us great pleasure to know that you thoroughly enjoyed your experience with us. We have communicated your feedback to the entire... More

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Additional Information about Heevan Retreat Gulmarg

Address: Near Gondola, Gulmarg 193403, India
Location: India > Jammu and Kashmir > Kashmir > Gulmarg
Price Range (Based on Average Rates): $$
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Also Known As:
Heevan Retreat Gulmarg Hotel Gulmarg
Heevan Retreat Gulmarg Kashmir

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Amenities

Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Official Description (provided by the hotel)
Located in Idyllic surroundings amidst the beautiful valley of Gulmarg, is Heevan Retreat. En route to Khilanmarg and five minutes from where Gondola Cable Car Corporation begins, Heevan Retreat offers scintillating views of Affarvat range of Mountains. Hotel has 35 centrally heated deluxe rooms and suites. All the rooms are spacious, exclusively furnished and fitted with CCTVs. Besides, a multi-cuisine restaurant serves appetizing food catering to varied tastes. Hotel also has Business Centre, Shopping Arcade, Conference and Banquet Hall. Uninterrupted power supply and 24 hour room service ensures you a comfortable stay. ... more   less 
Number of rooms
35

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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