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Grand Mumtaz Resorts Gulmarg

Near Gondola, Gulmarg 193403, India
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Grand Mumtaz Resorts Gulmarg
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177 Reviews from our TripAdvisor Community

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Mumbai (Bombay), India
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

the stay was good. room offered a beautiful view.. walking distance to the gondola attraction.. however, wifi was a little weal in the room.. choose a room on the lower floor for that.. hospitable staff.. overall a good stay..

Helpful?
1 Thank shahdisha123
Johannesburg, South Africa
Level Contributor
64 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This hotel needs a revamp. it is a bit old and after the mumtaz in Pahalgam, it needs a makeover. the heaters were small and the shower needs additional lighting. The restaurant was reasonable and breakfast was below expectation.

Helpful?
Thank dilipvall
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I had a visit during Jan 16, everyone including my friend from Srinagar suggested this hotel, but somehow I did not like the hotel all. When you stay there you dont feel like you are staying in a 4* property, you feel like you are staying in a 2* property. What is even more pathetic is that, even though they... More 

Helpful?
1 Thank CA Shrinivas R

Travelers are raving about these Gulmarg hotels

Gurgaon, India
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

We stayed at Grand Mumtaz for 3 nights and we had booked 5 Rooms - 8 adults and 3 kids in Dec 2015 !! It was a horrible experience staying in this Pathetic Hotel - service was bad, food was hopeless and room conditions - POOR !! The staff at this hotel is only interested in Tips !! Every one... More 

Helpful?
1 Thank Suren0005
GrandMumtazHotels, Owner at Grand Mumtaz Resorts Gulmarg, responded to this review

Dear Guest, Greetings from The Grand Mumtaz Group!! Please accept our sincere apologies for the discomfort caused to you while staying with us. This is not typical of the otherwise high standards we aim to achieve. Be assured that your feedback is duly noted and shared with the concerned department and corrective actions have been put in place. We once... More 

Dubai, United Arab Emirates
Level Contributor
132 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I requested for a 4 star hotel and this is no where near. But it is a nice place but accessibility to the hotel during snow fall is difficult. The sad part is during check out the bell boys in the hotel dragged the suitcases on the snow covered road as a result of which they were damaged

Helpful?
1 Thank kareem21
GrandMumtazHotels, Owner at Grand Mumtaz Resorts Gulmarg, responded to this review

Dear Guest, Greetings from The Grand Mumtaz Group!! We are awfully disappointed to know that we were unable to leave an impact during your stay with us. We assure you that this is clearly not the norm we follow and follow up procedures are being put in place to ensure no repeats. I hope you would treat this as a... More 

Mumbai (Bombay), India
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed January 2, 2016 via mobile

Dec 29th to 31st 2015- Grand mumtaz is located at the prime location but inorder to reach the hotel you need to hire another vehicle from the gulmarg taxi stand and they charge nothing less than 1000 per person.inorder to reach gondola ride again u need to take taxi or travel by sledge at your own risk.the hotel is too... More 

Helpful?
1 Thank Rashmi S
GrandMumtazHotels, Owner at Grand Mumtaz Resorts Gulmarg, responded to this review

Dear Guest, Greetings from The Grand Mumtaz Group!! Located 8000 feet above the sea level in the Pir Panjal Range of the Himalayas, our resort is a perfect holiday destination for vacationers who are looking to unwind and relax. It is really disheartening to know that we could not live up-to your expectations. Please allow me to apologize for the... More 

Bengaluru (Bangalore), India
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed December 31, 2015

We reached Gulmarg with a huge sigh of relief after the tension of the bandh. The weather was cold, damp and rainy, but beautiful nevertheless. It was refreshing to see a more bustling Grand Mumtaz here, when compared to Pahalgam. The reception was really warm and cozy and the staff were very friendly. The rooms were so much better than... More 

Helpful?
Thank 671arvindh
GrandMumtazHotels, Owner at Grand Mumtaz Resorts Gulmarg, responded to this review

Dear Guest, Greetings from The Grand Mumtaz Group!! Thank you for choosing to stay with us and for sharing your candid experience. However, we regret that the food menu did not meet your expectations. Your feedback has been noted and shared with the kitchen team to ensure the quality check procedure is tightened. Assuring you of our best attention and... More 

Ahmedabad, India
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed December 7, 2015 via mobile

We were a group of 12 and stayed at Grand Mumtaz Gulmarg. 1. Perfect location 2. Super view 3. Nice food and in room dining. 4. Only place where you can get authentic punjabi food. Sweets like rasgullas and jalebis and some gujju varieties also. 5. Staff is co operative. And Management is keen to cater you all the time.... More 

Helpful?
Thank aforatit
GrandMumtazHotels, Owner at Grand Mumtaz Resorts Gulmarg, responded to this review

Dear Guest, Greetings from The Grand Mumtaz Group!! Thank you for your valuable feedback and very kind and encouraging words. We are happy to see that you enjoyed the stay at our hotel. Thank you once again for your patronage and we hope to see you back at the hotel on your next visit to Kashmir. Assuring you of our... More 

Navi Mumbai, India
Level Contributor
22 reviews
5 hotel reviews
4 of 5 stars Reviewed December 3, 2015

Excellent Hospitality and Food love to stay there. Good People, Trustworthy resort and good veg food. Nice clean rooms, toilets and entire hotel. Nice arrangements like Heaters in Toilets and Rooms, Pathways, Corridors, Restaurant and even office.

Helpful?
Thank dhirenshah50
GrandMumtazHotels, Owner at Grand Mumtaz Resorts Gulmarg, responded to this review

Dear Guest, Greetings from The Grand Mumtaz Group!! We are happy to hear that you enjoyed your stay and that our services met with your expectations. We look forward to welcoming you back. Do let us know if we may be of any assistance in organizing your future visits. Regards Wasim Mushtaq More 

Srinagar
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed December 3, 2015 via mobile

As part of our conference in Kashmir valley we stayed in hotel grand Mumtaz Gulmarg. The hotel is nice but the management is poor, the service is slow and food is average in taste. With some effort and better management this hotel can become much better.

Helpful?
1 Thank Mushtaq A
GrandMumtazHotels, Owner at Grand Mumtaz Resorts Gulmarg, responded to this review

Dear Guest, Greetings from The Grand Mumtaz Group!! Thank you for choosing to stay with us and for sharing your candid experience. We are awfully disappointed to know that we were unable to leave an impact during your stay with us. We assure you that this is clearly not the norm we follow and follow up procedures are being put... More 

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