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Grand Mumtaz Resorts Gulmarg

Near Gondola, Gulmarg 193403, India
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1 room 1 guest
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Grand Mumtaz Resorts Gulmarg
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158 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (62)
Date | Rating
  • English first
  • Any
English first
  • All months
    (158)
  • Mar-May only
    (56)
  • Jun-Aug only
    (60)
  • Sep-Nov only
    (18)
  • Dec-Feb only
    (24)
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New Delhi, India
1 review
2 of 5 stars Reviewed yesterday NEW

Rooms are not at all Clean,They are Charging high as per the Quality. Not at all Worthy to stay at So Higher Rates.It Should be upto the Mark. The pics they are Flashing are old ones. Rooms should be clean to stay ,Doesn't looks like a 4 star property.

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Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Location: is good,near to gondola, from hotel u can a good walk to surrounding places Hospitality : good Food: breakfast and dinner is buffet in this hotel ,good at taste ,u have all the varieties of Kashmiri dishes to taste Price: a bit priced ,but for a memorable trip it can be done Staff : helpful Overall had a great... More 

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GrandMumtazHotels, Owner at Grand Mumtaz Resorts Gulmarg, responded to this review

Dear Guest!! Thanks for taking the time to share your experience with us. I was delighted to know that you enjoyed your stay with us and found our services measuring up to your satisfaction. Thank you for recommending our hotel and we will look forward to welcoming you and your family back. Regards, Wasim Mushtaq More 

Gurgaon, India
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

This property is really well Maintained, though rooms are small but were very clean, room heater was very Good, it saved me from dying :P , dinner was ok, Breakfast was awesome, the staff was very cooperative and quick. the property and the service is worth its price. I would recommend this to whose who are travelling with family or... More 

Was this review helpful? Yes
GrandMumtazHotels, Owner at Grand Mumtaz Resorts Gulmarg, responded to this review

Dear Guest, Greetings from The Grand Mumtaz Group!! Thank you so much for sharing such a great feedback about your stay at the hotel. We are extremely delighted and motivated to receive the same. We have also shared the lovely comments with our team and they are equally happy and motivated. We look forward to welcome you back soon. Regards,... More 

mumbai
Level Contributor
25 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We have visited this place thru Heena travels The hotel is not so great the staff isn't pleasant !! The rooms are pretty ok and needs refurbishment and specially the room on 2 nd floor Plz select or check the rooms personally before confirming or bookin ! Needs a lot of improvement !!

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GrandMumtazHotels, Owner at Grand Mumtaz Resorts Gulmarg, responded to this review

Dear Guest, Greetings from The Grand Mumtaz Group!! Thank you for choosing to stay with us and for sharing your candid experience. We are awfully disappointed to know that we were unable to leave an impact during your stay with us. We assure you that this is clearly not the norm we follow and follow up procedures are being put... More 

Bengaluru (Bangalore), India
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

A good hotel to stay at Gulmarg. Expensive, and not honestly worth for the money. Rooms are not really big, food is though good. Views are amazing. Overall decent stay, though other hotel options should be neutrally assessed before a booking.

Was this review helpful? Yes
GrandMumtazHotels, Owner at Grand Mumtaz Resorts Gulmarg, responded to this review

Dear Guest, Greetings from The Grand Mumtaz Group!! Please write to me directly at director@grandmumtaz.com in detail about the issues you faced during your stay with us. This will enable me to better understand your feedback and I can work towards addressing any specific concerns you may have. Assuring you of our best attention and personalized service at all times.... More 

Pune, India
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Nice place, rooms are good and big. The rooms a clean and with good view too. We went in winters and the area neighboring the hotel was covered with snow. So enjoyed our stay. must visit during the winter season or the summers.

Was this review helpful? Yes
GrandMumtazHotels, Owner at Grand Mumtaz Resorts Gulmarg, responded to this review

Dear Guest, Greetings from The Grand Mumtaz Group!! We are glad to know that you had a pleasant stay with us and you liked the convenient location of the hotel and the ambience around the hotel. Thank you for recommending our hotel and we will look forward to welcoming you back. Regards Wasim Mushtaq More 

Mumbai (Bombay), India
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 24, 2015

This is a good place for staying in Gulmarg. Rooms were clean, and amenities decent. They have restricted hours for warm water and central heating comes only for a few hours at night. It was freezing even in May-end. They provide electrically heated blankets in rooms in the wing where there's no centralized heating, but you can request the management... More 

Was this review helpful? Yes
GrandMumtazHotels, Owner at Grand Mumtaz Resorts Gulmarg, responded to this review

Dear Guest, Greetings from The Grand Mumtaz Group!! Thanks for taking the time to share your experience with us. I am glad to note that you had a pleasant and comfortable stay with us and found our services measuring up to your satisfaction. Regards, Wasim Mushtaq More 

Mumbai (Bombay), India
1 review
4 of 5 stars Reviewed July 20, 2015

After returning from Amarnathji shrine our once- driver -now- friend Rupa Amir took us from Baltal to Grand Mumtaz resorts in Gulmarg around 9 pm.the moment we entered we fell in love with the lighting,decoration and furniture of the resort .outside lawn was being enjoyd by some families with warm cup of kava. Room service was very much fast. Next... More 

Was this review helpful? Yes
GrandMumtazHotels, Owner at Grand Mumtaz Resorts Gulmarg, responded to this review

Dear Guest, Eid Greetings from The Grand Mumtaz Group!! I am glad to note that you had a pleasant and comfortable stay with us and found our services measuring up to your satisfaction. I have shared your positive feedback with the entire team & they are equally pleased learning of your review. We will look forward to welcoming you back... More 

National Capital Territory of Delhi, India
Level Contributor
97 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed July 5, 2015

Nice beautiful structure so was impressed and looked forward for our stay..however ..we were here I the 31st december..I do want to discount the fact that most of staff was diverted to the grand new years eve party organized on their lawns...and hence extremely poor room service we encountered. . Was completely miffed to see eater heater kettle having stains... More 

Was this review helpful? Yes
GrandMumtazHotels, Owner at Grand Mumtaz Resorts Gulmarg, responded to this review

Dear Guest, Greetings from The Grand Mumtaz Group!! We are awfully disappointed to know that we were unable to leave an impact during your stay with us. I hope you would treat this as a one off incident and not a general reflection of our services. I hope you will give us another opportunity to serve on your next visit.... More 

Chennai (Madras), India
Level Contributor
3 reviews
4 of 5 stars Reviewed July 3, 2015

The property is location near Gondola nearly 10 mins drive.Nice place to stay .The rooms are clean and neat.The food is good with 4 to 5 veg menu and 2 non-veg menu.The soup what they served was amazing.The lawn is amazing for the kids to play.

Was this review helpful? Yes
GrandMumtazHotels, Owner at Grand Mumtaz Resorts Gulmarg, responded to this review

Dear Guest!! Greetings from The Grand Mumtaz Group!! We are glad to note that you had a pleasant and comfortable stay with us and found our services measuring up to your satisfaction. Looking forward to welcoming you again. Regards, Wasim Mushtaq More 

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