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Fluorescence

Khilan Side, Gulmarg 193403, India
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Fluorescence
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Ranked #4 of 20 Gulmarg B&B and Inns
A recent review
5 of 5 stars reviewed 2 weeks ago
pawasaggarwal Ambala, India
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49 Reviews from our TripAdvisor Community

Traveler rating
    11
    19
    9
    3
    7
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29
6
2
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Noida, India
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago

Rooms were not in good condition. Bathroom fittings were leaking and were not cleaned.Overall service was delayed and poor. There was no wifi in rooms. Even the centralised heating was not working. When I informed front desk about it, they did something and it started making too much noise in the room.

Was this review helpful? Yes
Fluorescence_Gulmarg, General Manager at Fluorescence, responded to this review

Dear Valuable Guest, Thanks For writing your precious words. We will always be trying to improve all the aspects, you felt lack in.Once again thanks for your writing. With Best Regards, Wahid Ali 09858063770 More 

Ambala, India
Level Contributor
4 reviews
5 of 5 stars Reviewed 2 weeks ago

Nice property for family stay, cooperative staff. Well managed rooms with excellent mouth watering food.hotelmanager are too good with friendly behavioue. Excellent location just surrounding with grand mumtaz.

Was this review helpful? Yes
Fluorescence_Gulmarg, General Manager at Fluorescence, responded to this review

Dear Valuable Guest, Thanking you, for your nice lines of your stay. We hope you will come again and again for getting the comfort level as best as possible..... With Best Regards Wahid Ali 09858063770 More 

Level Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I was looking forward for a pleasant stay after a long travel and was glad to check in to this hotel. The rooms are clean, adequately spacious and the ones on the front overlooking a small garden are the best to stay. The staff is very helpful. One of the rainy days there was prompt provision of portable heaters which... More 

Was this review helpful? Yes 1
Fluorescence_Gulmarg, Manager at Fluorescence, responded to this review

Dear valuable guest ! Thank you so much for sharing your experience, on "Trip Advisor".It gives us immense pleasure, while observing , our guests are feeling so nice in our property ,regarding every aspect and we assure of giving as better as possible. With best regards Wahid Ali (GM) 09858063770 More 

1 review
4 of 5 stars Reviewed 3 weeks ago via mobile

Loved the experience in fluorescence.fluorescence is a one great place to stay in.especially the chilling weather of gulmarg make this hotel more amazing.food served was great.a warm welcome and a great hospitality

Was this review helpful? Yes
Fluorescence_Gulmarg, Manager at Fluorescence, responded to this review

Dear Valuable Guest, We are thanking you, for sharing your nice lines on trip advisor, we believe, that we will always make all of our guests as happy and comfortable in our property, as they expect from us.Once again thank you so much for your review. With best regards Wahid Ali More 

1 review
5 of 5 stars Reviewed May 30, 2015

One of the best hotel in gulmarg. I loved staying here. The people working in this hotel will make you feel like that you're staying in you home. Amazing food and amazing hospitality. I'll recommend this everytime to everyone and to definately my family and friends.

Was this review helpful? Yes
Fluorescence_Gulmarg, Manager at Fluorescence, responded to this review

Dear Valuable Guest ! Thank you so much for sharing your experience .It gives us immense pleasure,by knowing, your stay was a nice one, in our property. We assure you, that we will always try our best to serve you as better as possible..... Thanks & Regards Wahid Ali More 

New Delhi, India
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed May 7, 2015

Smiling staff ready to go extra mile to accommodate your specific requirements, good food but priced little high. Rooms are basic size as it is difficult to accommodate an extra bed for grown up kids but then that is what you get in a budget hotel! Location wise it is best suited since Gulmarg Gondola and skiing spot is walking... More 

Was this review helpful? Yes
Fluorescence_Gulmarg, General Manager at Fluorescence, responded to this review

Dear Valuable Guest ! Thank you so much for sharing your experience ,on Trip Advisor.It gives us immense pleasure,by knowing, your stay was a great one, in our property and particularly , you are going to avail your next stay in our property. We assure you, that we will always try our best to serve you as better as possible,... More 

New Delhi, India
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed April 22, 2015

It was my first visit to Gulmarg and my stay in the hotel has been great and satisfying... Helpful behavior, promptness and excellent service of the staff added to our experience... Food was good and we thoroughly enjoyed our stay... Look forward to stay there again!!!

Was this review helpful? Yes 2
Fluorescence_Gulmarg, General Manager at Fluorescence, responded to this review

Dear Valuable Guest, Thank you so much for writing to us.We are glad by knowing, that ,it was a great stay of yours in our property.We will always be trying to make our guests happy and comfortable. Once again we thank you for your great words for us. With Best Regards, Wahid Ali 09858063770 More 

Ghaziabad, India
Level Contributor
25 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed April 21, 2015

We were accommodated in this hotel for 2 nights when makemytrip screwed with the bookings in another hotel nearby. Visited Gulmarg in the peak season on May end and stay was more or less ok. Pros: 1. Location is good - whole Gulmarg valley and mountains are visible from here 2. Gulmarg Gondola is walking distance from the hotel 3.... More 

Was this review helpful? Yes 3
Fluorescence_Gulmarg, General Manager at Fluorescence, responded to this review

Dear Valuable Guest, Thank you so much for your precious words written for us.We are giving you an assurance that, we will strictly try our best to improve all aspects, particularly those,whom you felt lack in. Once again we thank you . With Warm Regards, Wahid Ali 09858063770 More 

1 review
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed April 11, 2015

Hotel for stay is really too good. Staff will totally cooperate with you. Whatever your requiment they fullfill with pleasure. If you plan for gulmarg stay at fluorescence hotel. Online book your room. Centralised heater facility is there.

Was this review helpful? Yes 3
Fluorescence_Gulmarg, General Manager at Fluorescence, responded to this review

Dear Valuable Guest, Thanks For writing your precious words. We will always be trying to improve all the aspects, you felt lack in.Once again thanks for your writing. With Best Regards, Wahid Ali 09858063770 More 

Faridabad, India
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed March 29, 2015

It's been 3 consecutive years that we had been coming to Gulmarg and since first time we are staying at this hotel, every time we come hotel staff welcomes us like anything. Our stay this time was amazing as always , weather was lovely and had great time.

Was this review helpful? Yes 2
Fluorescence_Gulmarg, General Manager at Fluorescence, responded to this review

Dear Valuable Guest ! We are feeling an immense happiness , while recieving your reviews.Thank you so much for getting time from your precious moments and wrote for us , your experience with us,while staying in our property.We assure you, that we will always be trying to provide our guests more than their expectations with us,because our motive ,will be... More 

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