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Sheraton Guiyang Hotel

#4 of 502 Hotels in Guiyang
Certificate of Excellence
No.49 Zhonghua South Road, Nanming District, Guiyang 550002, China
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Sheraton Guiyang Hotel
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Ranked #4 of 502 Hotels in Guiyang
Certificate of Excellence 2014
A recent review
4 of 5 stars Reviewed January 27, 2015
georgesim98 Kuala Lumpur, Malaysia
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447 reviews from our community

Traveler rating
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4
27
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
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Kuala Lumpur, Malaysia
Senior Contributor
27 reviews 27 reviews
20 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed January 27, 2015 via mobile

Stayed at this hotel for 3 night for business meeting in the hotel. Was upgrade to club level room. The hotel facilities is top notch with well equiped gym,health center and nice pool. The food was good, The buffet breakfast has mixture of Chinese food and western food

Was this review helpful? Yes
EmmaLong, sales Coordinator at Sheraton Guiyang Hotel, responded to this review

Dear Guest, It was such a pleasure to have you as our guest during your recent stay in Guiyang. Thank you for taking the time to leave a review. We will continuing improve our service. Hope you will stay with us next time. Once again, thank you for sharing your experiences with us. Best regards Jessie Chen More 

Hong Kong
Senior Contributor
27 reviews 27 reviews
21 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed September 30, 2014

The hotel provides all the basic services that you can expect from an international chain management. The facilities are also relatively new. However, some service details should be noted, such as no shower cap provided in the bathroom. I also think it maybe the Sheraton management policy, which I found such frustration in other Sheraton operated units accross China, they... More 

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EmmaLong, 是、ales Coordinator at Sheraton Guiyang Hotel, responded to this review

Dear Guest, It was such a pleasure to have you as our guest during your recent stay in Guiyang. Thank you for taking the time to leave a review.I am glad to learn that you are enjoy stay with us. We will continuing update our facilities. Hope you will stay with us next time. Once again, thank you for sharing... More 

Singapore, Singapore
Senior Contributor
43 reviews 43 reviews
15 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed September 28, 2014

Just like any other Sheraton hotel in China. Efficient service, clean and big room with amenities. And like any other Sheraton business hotel, you just feel like it can be anywhere in other Sheraton hotel in China. It has become like no distinction anymore...

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EmmaLong, ales Coordinator at Sheraton Guiyang Hotel, responded to this review

Dear Guest, It was such a pleasure to have you as our guest during your recent stay in Guiyang. Thank you for taking the time to leave a review.I am glad to learn that you are enjoy stay with us. We will continuing update our facilities. Hope you will stay with us next time. Once again, thank you for sharing... More 

Suzhou, China
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 13, 2014

Thank you to all staff members at Sheraton Guiyang :-) Upon my arrival, I found minced pies that I missed so much from Christmas memories living in the UK. I have to say, this little surprise was priceless. After finishing a good meal at the cafe, I checked in to my room to find more coffee sachets, yes - it's... More 

Was this review helpful? Yes
EmmaLong, Sales Coordinator at Sheraton Guiyang Hotel, responded to this review

Dear Guest, It was such a pleasure to have you as our guest during your recent stay to Guiyang. Thank you for taking the time to leave a review.I am glad to learn that you are enjoy stay with us. It is pleasure to slove your problem. Hope you will stay with us next time. Once again, thank you for... More 

new zealand
Top Contributor
233 reviews 233 reviews
77 hotel reviews
104 helpful votes 104 helpful votes
4 of 5 stars Reviewed March 19, 2014

Stayed in February 2014. The property is still a nice property with big rooms. The front desk is very helpful with any request. Ringing from your room and wanting some help in English can be a bit difficult at times. The beds are very comfortable. The breakfast is very good for local tastes and flavours, for Western tastes the options... More 

Was this review helpful? Yes
EmmaLong, Sales Coordinator at Sheraton Guiyang Hotel, responded to this review

Dear Guest, It was such a pleasure to have you as our guest during your recent stay to Guiyang. Thank you for taking the time to leave a review.I am glad to learn that you are enjoy stay with us. It is pleasure to slove your problem. Hope you will stay with us next time. Once again, thank you for... More 

Shenzhen, China
Senior Contributor
21 reviews 21 reviews
14 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed March 9, 2014

Great food at the cafe with good spread of selections. Room size is spacious, comfortable bed & pillows, clean bathroom & toilet. Staff are courteous & attentive to customers' request. Fully recommended for holiday traveller for family or couple.

Was this review helpful? Yes
EmmaLong, Sales Coordinator at Sheraton Guiyang Hotel, responded to this review

Dear Guest, It was such a pleasure to have you as our guest during your recent stay to Guiyang. Thank you for taking the time to leave a review.I am glad to learn that you are enjoy stay with us. It is pleasure to slove your problem. Hope you will stay with us next time. Once again, thank you for... More 

Kunming, China
1 review
5 of 5 stars Reviewed January 17, 2014

Stayed for 2 days in this hotel. Clean& modern Sheraton style hotel. Well placed and nice view in room. And the staff really care And I like the bed very much. Warm and comfortable, I sleep very well!

Was this review helpful? Yes
EmmaLong, Sales Coordinator at Sheraton Guiyang Hotel, responded to this review

Dear Guest, It was such a pleasure to have you as our guest during your recent stay to Guiyang. Thank you for taking the time to leave a review.I am glad to learn that you have a comfortable & memorable stay with us. Thank you for acknowledging our efforts in creating memorable hotel experiences for our guests. I will pass... More 

Nanjing County, China
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 3, 2014

Back hometown and book this hotel. The bellman is helpful and show us a lot details about local tourism resource and local food. The location is really convinient and service is good. I am so pround to stay here and show our hometown development to my husband. I will stay here next time.

Was this review helpful? Yes 1
EmmaLong, Sales Coordinator at Sheraton Guiyang Hotel, responded to this review

Dear Guest, It was such a pleasure to have you as our guest during your recent stay to Guiyang. Thank you for taking the time to leave a review.I am glad to learn that you are enjoy stay with us. It is pleasure to slove your problem. Hope you will stay with us next time. Once again, thank you for... More 

Washington DC, District of Columbia
1 review
1 of 5 stars Reviewed October 8, 2013

We had our wedding reception dinner at Sheraton Guiyang, and they gave us a hotel room for free at our wedding night. The food (reception dinner) per table costs us $700 per table (10 people), and it's so not worth the price! Food was tasteless compared to any other restaurants in Guiyang. What a shame... Now our room service: horrendous!!!!!... More 

Was this review helpful? Yes
EmmaLong, Sales Coordinator at Sheraton Guiyang Hotel, responded to this review

Dear guest, We are so sorry for what you have experienced in our hotel. We will keep your problems to our management, verify and make improvements as soon as possible. In this regard, we hope that this experience will not let you disappointed us. Could you please give some more details and we will investigate as soon as possible? My... More 

hong kong
Top Contributor
82 reviews 82 reviews
43 hotel reviews
183 helpful votes 183 helpful votes
5 of 5 stars Reviewed July 3, 2013

We have been doing some major travelling lately and staying always at SPG hotels. We particularly enjoy the executive lounge of the evening and upon arrival we headed there, as usual, only to be disappointed to find a few things lacking in the way of appetisers and such. There were no nuts or cheeses for instance and so we simply... More 

Was this review helpful? Yes 3
EmmaLong, Director of Revenue Management at Sheraton Guiyang Hotel, responded to this review

Dear Guest, It was such a pleasure to have you as our guest during your recent stay to Guiyang. Thank you for taking the time to leave a review.I am glad to learn that you are enjoy stay with us. It is pleasure to slove your problem. Hope you will stay with us next time. Once again, thank you for... More 

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