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Sheraton Guiyang Hotel

No.49 Zhonghua South Road, Nanming District, Guiyang 550002, China
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Sheraton Guiyang Hotel
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451 Reviews from our TripAdvisor Community

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Traveler rating
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    54
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29
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • Italian first
  • Japanese first
  • Any
English first
  • All months
    (451)
  • Mar-May only
    (134)
  • Jun-Aug only
    (127)
  • Sep-Nov only
    (107)
  • Dec-Feb only
    (83)
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new zealand
Level Contributor
358 reviews
95 hotel reviews
common_n_hotel_reviews_1bd8 137 helpful votes
2 of 5 stars Reviewed June 8, 2015

Have stayed here many times before and mostly all positive. The room and the accommodation was fine. The rest was very substandard and wonder if Sheraton management have visited recently. The negatives: lack of staff with English; the expensive restaurant upstairs cannot cook meat, what they turned out was like shoe leather. And in the same sitting the main arrived... More 

Was this review helpful? Yes
EmmaLong, Public Relations Manager at Sheraton Guiyang Hotel, responded to this review

Dear Guest, It was such a pleasure to have you as our guest during your recent stay in Guiyang. Thank you for taking the time to leave a review.We apologize for any legitimate negative experience during your stay. The F&B department has checked into the problem. They will improve the service and strengthen staff training to avoid the unexpected mistake.... More 

Sydney, Australia
Level Contributor
100 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
4 of 5 stars Reviewed May 25, 2015

First off, this hotel is in a very good location right near the centre of busy Guiyang city. Hotel itself presents very nicely, typical Sheraton in all ways so the standard is very good throughout. Some very nice restaurant inside the hotel. Club lounge only does evening cocktails, no breakfast up there, but the level 2 buffet breakfast is a... More 

Was this review helpful? Yes 1
EmmaLong, Public Relations Manager at Sheraton Guiyang Hotel, responded to this review

Dear Guest, Dear Guest, It was such a pleasure to have you as our guest during your recent stay in Guiyang. Thank you for taking the time to leave a review. We will continuing improve our service. Hope you will stay with us next time. Once again, thank you for sharing your experiences with us. Best regards Jessie Chen More 

Kuala Lumpur, Malaysia
Level Contributor
30 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed January 27, 2015 via mobile

Stayed at this hotel for 3 night for business meeting in the hotel. Was upgrade to club level room. The hotel facilities is top notch with well equiped gym,health center and nice pool. The food was good, The buffet breakfast has mixture of Chinese food and western food

Was this review helpful? Yes
EmmaLong, sales Coordinator at Sheraton Guiyang Hotel, responded to this review

Dear Guest, It was such a pleasure to have you as our guest during your recent stay in Guiyang. Thank you for taking the time to leave a review. We will continuing improve our service. Hope you will stay with us next time. Once again, thank you for sharing your experiences with us. Best regards Jessie Chen More 

Hong Kong
Level Contributor
30 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed September 30, 2014

The hotel provides all the basic services that you can expect from an international chain management. The facilities are also relatively new. However, some service details should be noted, such as no shower cap provided in the bathroom. I also think it maybe the Sheraton management policy, which I found such frustration in other Sheraton operated units accross China, they... More 

Was this review helpful? Yes
EmmaLong, 是、ales Coordinator at Sheraton Guiyang Hotel, responded to this review

Dear Guest, It was such a pleasure to have you as our guest during your recent stay in Guiyang. Thank you for taking the time to leave a review.I am glad to learn that you are enjoy stay with us. We will continuing update our facilities. Hope you will stay with us next time. Once again, thank you for sharing... More 

Singapore, Singapore
Level Contributor
56 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed September 28, 2014

Just like any other Sheraton hotel in China. Efficient service, clean and big room with amenities. And like any other Sheraton business hotel, you just feel like it can be anywhere in other Sheraton hotel in China. It has become like no distinction anymore...

Was this review helpful? Yes
EmmaLong, ales Coordinator at Sheraton Guiyang Hotel, responded to this review

Dear Guest, It was such a pleasure to have you as our guest during your recent stay in Guiyang. Thank you for taking the time to leave a review.I am glad to learn that you are enjoy stay with us. We will continuing update our facilities. Hope you will stay with us next time. Once again, thank you for sharing... More 

Suzhou, China
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed April 13, 2014

Thank you to all staff members at Sheraton Guiyang :-) Upon my arrival, I found minced pies that I missed so much from Christmas memories living in the UK. I have to say, this little surprise was priceless. After finishing a good meal at the cafe, I checked in to my room to find more coffee sachets, yes - it's... More 

Was this review helpful? Yes
EmmaLong, Sales Coordinator at Sheraton Guiyang Hotel, responded to this review

Dear Guest, It was such a pleasure to have you as our guest during your recent stay to Guiyang. Thank you for taking the time to leave a review.I am glad to learn that you are enjoy stay with us. It is pleasure to slove your problem. Hope you will stay with us next time. Once again, thank you for... More 

new zealand
Level Contributor
358 reviews
95 hotel reviews
common_n_hotel_reviews_1bd8 137 helpful votes
4 of 5 stars Reviewed March 19, 2014

Stayed in February 2014. The property is still a nice property with big rooms. The front desk is very helpful with any request. Ringing from your room and wanting some help in English can be a bit difficult at times. The beds are very comfortable. The breakfast is very good for local tastes and flavours, for Western tastes the options... More 

Was this review helpful? Yes
EmmaLong, Sales Coordinator at Sheraton Guiyang Hotel, responded to this review

Dear Guest, It was such a pleasure to have you as our guest during your recent stay to Guiyang. Thank you for taking the time to leave a review.I am glad to learn that you are enjoy stay with us. It is pleasure to slove your problem. Hope you will stay with us next time. Once again, thank you for... More 

Shenzhen, China
Level Contributor
21 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed March 9, 2014

Great food at the cafe with good spread of selections. Room size is spacious, comfortable bed & pillows, clean bathroom & toilet. Staff are courteous & attentive to customers' request. Fully recommended for holiday traveller for family or couple.

Was this review helpful? Yes
EmmaLong, Sales Coordinator at Sheraton Guiyang Hotel, responded to this review

Dear Guest, It was such a pleasure to have you as our guest during your recent stay to Guiyang. Thank you for taking the time to leave a review.I am glad to learn that you are enjoy stay with us. It is pleasure to slove your problem. Hope you will stay with us next time. Once again, thank you for... More 

Kunming, China
1 review
5 of 5 stars Reviewed January 17, 2014

Stayed for 2 days in this hotel. Clean& modern Sheraton style hotel. Well placed and nice view in room. And the staff really care And I like the bed very much. Warm and comfortable, I sleep very well!

Was this review helpful? Yes
EmmaLong, Sales Coordinator at Sheraton Guiyang Hotel, responded to this review

Dear Guest, It was such a pleasure to have you as our guest during your recent stay to Guiyang. Thank you for taking the time to leave a review.I am glad to learn that you have a comfortable & memorable stay with us. Thank you for acknowledging our efforts in creating memorable hotel experiences for our guests. I will pass... More 

Nanjing County, China
1 review
5 of 5 stars Reviewed January 3, 2014

Back hometown and book this hotel. The bellman is helpful and show us a lot details about local tourism resource and local food. The location is really convinient and service is good. I am so pround to stay here and show our hometown development to my husband. I will stay here next time.

Was this review helpful? Yes
EmmaLong, Sales Coordinator at Sheraton Guiyang Hotel, responded to this review

Dear Guest, It was such a pleasure to have you as our guest during your recent stay to Guiyang. Thank you for taking the time to leave a review.I am glad to learn that you are enjoy stay with us. It is pleasure to slove your problem. Hope you will stay with us next time. Once again, thank you for... More 

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