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All 494 Guiyang hotels

Sheraton Guiyang Hotel

5.0 of 5 Hotel   |   No.49 Zhonghua South Road, Nanming District, Guiyang 550002, China
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Sheraton Guiyang Hotel
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88%
Ranked #5 of 494 Hotels in Guiyang
Certificate of Excellence 2014
A recent review
5 of 5 stars Reviewed April 13, 2014
miki_chia Suzhou, China
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442 reviews from our community

Traveler rating
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    229
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    4
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • Japanese first
  • Any
English first
Suzhou, China
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 13, 2014

Thank you to all staff members at Sheraton Guiyang :-) Upon my arrival, I found minced pies that I missed so much from Christmas memories living in the UK. I have to say, this little surprise was priceless. After finishing a good meal at the cafe, I checked in to my room to find more coffee sachets, yes - it's... More

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EmmaLong, Sales Coordinator at Sheraton Guiyang Hotel, responded to this review

Dear Guest, It was such a pleasure to have you as our guest during your recent stay to Guiyang. Thank you for taking the time to leave a review.I am glad to learn that you are enjoy stay with us. It is pleasure to slove your problem. Hope you will stay with us next time. Once again, thank you for... More

new zealand
Top Contributor
193 reviews 193 reviews
67 hotel reviews
82 helpful votes 82 helpful votes
4 of 5 stars Reviewed March 19, 2014

Stayed in February 2014. The property is still a nice property with big rooms. The front desk is very helpful with any request. Ringing from your room and wanting some help in English can be a bit difficult at times. The beds are very comfortable. The breakfast is very good for local tastes and flavours, for Western tastes the options... More

Was this review helpful? Yes
EmmaLong, Sales Coordinator at Sheraton Guiyang Hotel, responded to this review

Dear Guest, It was such a pleasure to have you as our guest during your recent stay to Guiyang. Thank you for taking the time to leave a review.I am glad to learn that you are enjoy stay with us. It is pleasure to slove your problem. Hope you will stay with us next time. Once again, thank you for... More

Shenzhen, China
Senior Contributor
21 reviews 21 reviews
14 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed March 9, 2014

Great food at the cafe with good spread of selections. Room size is spacious, comfortable bed & pillows, clean bathroom & toilet. Staff are courteous & attentive to customers' request. Fully recommended for holiday traveller for family or couple.

Was this review helpful? Yes
EmmaLong, Sales Coordinator at Sheraton Guiyang Hotel, responded to this review

Dear Guest, It was such a pleasure to have you as our guest during your recent stay to Guiyang. Thank you for taking the time to leave a review.I am glad to learn that you are enjoy stay with us. It is pleasure to slove your problem. Hope you will stay with us next time. Once again, thank you for... More

Kunming, China
1 review
5 of 5 stars Reviewed January 17, 2014

Stayed for 2 days in this hotel. Clean& modern Sheraton style hotel. Well placed and nice view in room. And the staff really care And I like the bed very much. Warm and comfortable, I sleep very well!

Was this review helpful? Yes
EmmaLong, Sales Coordinator at Sheraton Guiyang Hotel, responded to this review

Dear Guest, It was such a pleasure to have you as our guest during your recent stay to Guiyang. Thank you for taking the time to leave a review.I am glad to learn that you have a comfortable & memorable stay with us. Thank you for acknowledging our efforts in creating memorable hotel experiences for our guests. I will pass... More

Nanjing County, China
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 3, 2014

Back hometown and book this hotel. The bellman is helpful and show us a lot details about local tourism resource and local food. The location is really convinient and service is good. I am so pround to stay here and show our hometown development to my husband. I will stay here next time.

Was this review helpful? Yes 1
EmmaLong, Sales Coordinator at Sheraton Guiyang Hotel, responded to this review

Dear Guest, It was such a pleasure to have you as our guest during your recent stay to Guiyang. Thank you for taking the time to leave a review.I am glad to learn that you are enjoy stay with us. It is pleasure to slove your problem. Hope you will stay with us next time. Once again, thank you for... More

Washington DC, District of Columbia
1 review
1 of 5 stars Reviewed October 8, 2013

We had our wedding reception dinner at Sheraton Guiyang, and they gave us a hotel room for free at our wedding night. The food (reception dinner) per table costs us $700 per table (10 people), and it's so not worth the price! Food was tasteless compared to any other restaurants in Guiyang. What a shame... Now our room service: horrendous!!!!!... More

Was this review helpful? Yes
EmmaLong, Sales Coordinator at Sheraton Guiyang Hotel, responded to this review

Dear guest, We are so sorry for what you have experienced in our hotel. We will keep your problems to our management, verify and make improvements as soon as possible. In this regard, we hope that this experience will not let you disappointed us. Could you please give some more details and we will investigate as soon as possible? My... More

hong kong
Top Contributor
82 reviews 82 reviews
43 hotel reviews
179 helpful votes 179 helpful votes
5 of 5 stars Reviewed July 3, 2013

We have been doing some major travelling lately and staying always at SPG hotels. We particularly enjoy the executive lounge of the evening and upon arrival we headed there, as usual, only to be disappointed to find a few things lacking in the way of appetisers and such. There were no nuts or cheeses for instance and so we simply... More

Was this review helpful? Yes 3
EmmaLong, Director of Revenue Management at Sheraton Guiyang Hotel, responded to this review

Dear Guest, It was such a pleasure to have you as our guest during your recent stay to Guiyang. Thank you for taking the time to leave a review.I am glad to learn that you are enjoy stay with us. It is pleasure to slove your problem. Hope you will stay with us next time. Once again, thank you for... More

Kuala Lumpur, Malaysia
Top Contributor
68 reviews 68 reviews
55 hotel reviews
87 helpful votes 87 helpful votes
1 of 5 stars Reviewed June 8, 2013

Experience was awful in every department. Prices are exorbitant. This hotel seems to be under the impression that the "S" outside the hotel is for Shangri-La. The pricing is absolutely ridiculous for a hotel of this class, particularly being in a third (fourth?) tier city. Problems everywhere from checkin to restaurant to door staff. Hotel automatically charges a donation to... More

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EmmaLong, Online Executive at Sheraton Guiyang Hotel, responded to this review

Dear Guest, We are so sorry for what you have experienced in our hotel. Could you please tell us more information about the service, the food and what make you unhappy with out hotel. You may also send an e-mail to sheraton.guiyang@sheraton.com to tell us the whole story. We are now improveing our facilities and service to make every guest... More

new zealand
Top Contributor
193 reviews 193 reviews
67 hotel reviews
82 helpful votes 82 helpful votes
4 of 5 stars Reviewed March 23, 2013

Stayed here in March 2013. Have stayed here many times before. Rooms are good size and well appointed. Staff really try to help even though language can be a bit of a barrier. Normally any request can be accommodated. Had some issues with non-arrival of suitcase and Jeffrey and Crystal were of great assistance. Dined at the restaurant (maybe called... More

Was this review helpful? Yes
EmmaLong, Online Executive at Sheraton Guiyang Hotel, responded to this review

Dear Guest, It was such a pleasure to have you as our guest during your recent stay to Guiyang. Thank you for taking the time to leave a review.I am glad to learn that you are enjoy stay with us. It is pleasure to slove your problem. Hope you will stay with us next time. Once again, thank you for... More

new zealand
Top Contributor
193 reviews 193 reviews
67 hotel reviews
82 helpful votes 82 helpful votes
4 of 5 stars Reviewed November 1, 2012

Stayed in Guiyang in October 2012. Have stayed at the hotel many times before. The rooms are very good size with big comfortable beds and adequate bathrooms. Very central location. Breakfast menu caters to all tastes. Check out can be painfully slow. Dined in the restaurant and we all ordered Steak. Regret it appeared they all had been boiled and... More

Was this review helpful? Yes
EmmaLong, Manager at Sheraton Guiyang Hotel, responded to this review

Dear Guest, It was such a pleasure to have you as our guest during your recent stay to Guiyang. Thank you for taking the time to leave a review.I am glad to learn that you have a comfortable & memorable stay with us. However there are severa issue make the experience not perfect.w We are so sorry about it and... More

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Additional Information about Sheraton Guiyang Hotel

Address: No.49 Zhonghua South Road, Nanming District, Guiyang 550002, China
Location: China > Guizhou > Guiyang
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sheraton Guiyang Hotel 5*
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Also Known As:
Sheraton Guiyang Hotel China - Guizhou
Guiyang Sheraton

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